• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

13 Educators providing Customer Success (CS) courses in London

Own Your Success

own your success

5.0(1)

Edinburgh

ABOUT OWN YOUR SUCCESS It's as simple as that. We want professionals to OWN THEIR SUCCESS!  Progressive professionals who want to be at the forefront of their organisation and sector, encouraging best practice implementation and personal and staff growth, need to ensure they are continuing to invest in themselves.  Whether you are a current or future leader, owning your career, learning from peers and understanding modern tools and techniques is the only way to truly establish yourself as a front-runner in your space. OYS offers proven programs that are designed to provide you with key insights and outcomes that will allow you to elevate yourself as a leader and encourage the elevation of the team around you. As an attendee at one of our programs, you will create and start implementing your OWN roadmap, which will enhance YOUR capability and create a clear pathway for future SUCCESS. Visit our events page to view up-and-coming programs best suited to you and your business. MISSION STATEMENT Own Your Success is dedicated to delivering the highest quality training events and unique and memorable delegate experience - delivered with enthusiasm, liveliness and excitement for professionals advancing their careers. OUR VALUES Transparency As an organisation, we need to demonstrate honesty, openness, accountability, and a straightforward attitude towards all business interactions – our clients, facilitators and internal team.   Collaboration We are a learning organisation and we need to listen to our clients, facilitators and team to make sure we work together to be successful in our mission to deliver the highest-quality learning experience. We need to work together to learn and make the right decisions for everyone involved with our organisation.  Fun We have all heard the quote; "If you love what you do - you'll never work a day in your life," but this is what we stand by. We love helping and developing people to be the best version of themselves. If you’re having fun then that means our clients are going to get the best experience possible. We are serious about developing people, but who says you can’t have a chuckle whilst doing it.   Communication  We need to effectively communicate to make sure our clients have the best learning journey possible. If we can't, then how can you trust us to develop you? Communication is a major part of a professional’s journey and so it’s a major part of ours too. Therefore our focus is strong communication with our clients, facilitators and team to make sure we deliver on what we set out to achieve - the best quality training programs for professionals advancing their careers.

Course Gate

course gate

5.0(1)

London

Welcome to Course Gate, your gateway to a world of knowledge and opportunity. We are a leading online learning marketplace dedicated to empowering individuals and organisations with the skills they need to succeed in today's dynamic and competitive environment. -------------------------------------------------------------------------------- Our Mission Our mission is to make education accessible and enjoyable for everyone. We want to help you discover your passion, expand your knowledge, and grow your confidence. Whether you want to learn a new language, master software, or develop a hobby, we have the right course for you.  -------------------------------------------------------------------------------- Our Vision  At Course Gate, we envision a future where education knows no boundaries. Our goal is to eliminate the traditional barriers of time, location, and accessibility, empowering learners from diverse backgrounds to unlock their full potential. Through our innovative approach, we aim to revolutionise the learning experience by making top-quality education accessible to everyone, regardless of their location. -------------------------------------------------------------------------------- Why Choose Course Gate? When you opt for Course Gate, you're choosing excellence, convenience, and an unparalleled learning experience. Here's why learners and organisations worldwide trust us: * Unmatched Quality: We meticulously curate our courses, collaborating with industry-leading experts to provide the highest-quality, relevant, and up-to-date content. * Flexible Learning: Our platform enables you to learn at your own pace, fitting into your schedule. Whether you're a full-time professional, a stay-at-home parent, or a busy student. * 24/7 Customer Support: Our dedicated customer support team is available to assist you whenever you need help. * Accreditation & Endorsement: CPD accredited & UKRLP registered course provider in the UK. * Affordability: We believe education should be accessible to all. Course Gate provides competitive pricing and discounts, ensuring that the cost never becomes a barrier to your personal and professional development. So, what are you waiting for? Join the thousands of learners who have already chosen Course Gate as their trusted learning partner and unlock your full potential. --------------------------------------------------------------------------------

IIL Europe Ltd

iil europe ltd

London

At IIL, our fundamental values of Intelligence, Integrity, and Innovation guide our actions and achievements with each customer, partner, and colleague. Our deepest purpose is to foster the growth and success of individuals, teams, and organizations through enduring relationships and top-notch learning content delivered through various methods. Explore our learning categories: NEW Generative Artificial Intelligence Agile and Scrum Business Analysis Business Relationship Management Cybersecurity IT Management Lean Six Sigma Microsoft Project Project, Program and Portfolio Management INNOVATION IN PROFESSIONAL DEVELOPMENT & TRAINING IIL offers a wide variety of delivery methods to ensure an optimal learning experience. Using its proprietary Many Methods of Learning™, IIL delivers innovative, effective and consistent training solutions through a variety of learning approaches: * In-Person Classroom Courses * Self-Paced On-Demand Training * Live Virtual Classes * Simulations * Free Videos & Webinars * Mobile IIL ACCREDITING BODIES AND PARTNERSHIPS IIL is a PMI® Charter Global Registered Education Provider and member of PMI’s Global Executive Council as well as a Microsoft Partner (with a Microsoft Gold Project and Portfolio Management competency), IIL is also an Accredited Training Partner for: * PRINCE2 * ITIL * Association for Project Management (APM) * PeopleCert on behalf of AXELOS * IASSC Accredited Training Organization® * The American Council on Education (ACE), an APMG International Accredited Training Organization (ATO) * Scrum Alliance REA organization * Authorized CEU Sponsor Member of the International Association for Continuing Education and Training (IACET). * IIBA® Endorsed Education Provider. IIL is the training solution partner of choice for many top global companies.  * Women’s Business Enterprise National Council (WBENC) corporate member.

Nexus Human

nexus human

London

Nexus Human, established over 20 years ago, stands as a pillar of excellence in the realm of IT and Business Skills Training and education in Ireland and the UK.  For over two decades, Nexus Human has been a steadfast source of reliable and high-quality training solutions, catering to a diverse range of professional and educational needs. With a strong reputation in the Training Industry, Nexus Human has consistently demonstrated its commitment to equipping individuals and organisations with the skills and knowledge required to thrive in today's dynamic world.  Our training programs span a wide spectrum, encompassing IT certifications, business skills, and much more.   What sets Nexus Human apart is our unwavering dedication to staying at the forefront of industry trends and technology advancements.  Our expert instructors, coupled with cutting-edge training resources, ensure that students receive the most up-to-date and relevant knowledge available. The impact of Nexus Human extends far and wide, helping individuals enhance their career prospects and aiding businesses in achieving their goals.  This 20-year journey has solidified our institution's standing as a trusted partner in personal and professional growth, offering reliable, excellent training that continues to shape the future.  Whether you seek to upskill, reskill, or simply stay ahead of the curve, Nexus Human is the place to turn for an educational experience marked by quality, reliability, and innovation.

Courses matching "Customer Success (CS)"

Show all 10

Customer Problem Solving

4.9(9)

By Sterling Training

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving

Customer Problem Solving
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer Excellence Training

By Beyond Theory: business training & coaching

leadership management training course customer service training

Customer Excellence Training
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry