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12 Customer Success (CS) courses

ILM Level 2 – Award in Customer Care

By Challenge Consulting

ILM Level 2 Award in Customer Care – 4 day Accredited training course delivered in Nottingham A nationally recognised qualification taught across 4 x 1 day deliveries approximately 3 weeks apart. The course is specifically tailored for individuals whose job role requires direct customer interface, and where influencing and meeting the needs of customers is particularly important. The course brings tangible benefits to the participants and to their organisation through applying concepts taught at each stage of the course directly to the work environment, and providing opportunities to compare best practice methods and techniques with current practices.

ILM Level 2 – Award in Customer Care
Delivered In-PersonFlexible Dates
£900

Customer Problem Solving

4.9(9)

By Sterling Training

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving

Customer Problem Solving
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Managers: Keeping an Exceptional Level of Customer Service Within Your Team

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

Managers: Keeping an Exceptional Level of Customer Service Within Your Team
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer Service: Get All Basics Right to Elevate Your Customer Experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer Service: Get All Basics Right to Elevate Your Customer Experience
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Oriented Methods and Strategies for Sales Teams

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

Customer Oriented Methods and Strategies for Sales Teams
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Delivering Exceptional Customer Service on a Consistent Basis

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering Exceptional Customer Service on a Consistent Basis
Delivered in person or OnlineFlexible Dates
Price on Enquiry

All You Need to Know About Complaints Handling and Managing Difficult Clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All You Need to Know About Complaints Handling and Managing Difficult Clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully Managing and Exceeding Your Customers' Expectations

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully Managing and Exceeding Your Customers' Expectations
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Achieving Customer Service Excellence - PROUD Principle® (Classroom)

By PMR Training and Development Ltd

The PROUD Principle® 1 Day workshop. An innovative and powerful Customer Service model, providing customer service excellence.

Achieving Customer Service Excellence - PROUD Principle® (Classroom)
Delivered In-PersonFlexible Dates
£200

Educators matching "Customer Success (CS)"

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