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22 Educators providing Customer Service courses in Haydock

Customer ServiceHaydock
Arriva Road Transport Services

arriva road transport services

Liverpool

ARTS are well established in providing rail replacement services to a variety of rail transport clients across the UK including Northern Rail, Cross Country, Chiltern Railways, Grand Central and Transport for Wales (TFW). ARTS also supply coordinators, banks persons and bus buddies to assist TOCS with rail replacement on request where they support passenger needs ‘on the ground’ and are focussed on managing the interface between road and rail for our customers. ARTS have developed a culture of safety first and excellent customer service to ensure our people understand the business vision, purpose and breathe our values on a daily basis and being proud to deliver support for when our customers experience both planned and emergency disruption. Our team have invaluable experience of liaising with rail franchises, bus operators, business improvement projects and customer safety. ARTS also benefit from efficient corporate and commercial support services provided by a wider group structure ranging from corporate governance and regulatory support. Our locations across the UK provide 24 hour contact for immediate assistance, operating to our customers needs throughout the year. For more information about our contact centres and how we can assist you, please contact us.

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Tenmat

tenmat

4.2(7)

Manchester

TENMAT is a multinational group with representation in the United Kingdom, the USA, Canada, France, Germany, Sweden and Italy as well as a global network of vendors and distributors. Contact TENMAT to find out more about our advanced material solutions. Tenmat is a leading manufacturer of advanced materials and components with over 100 years of experience. The diversified product range includes wear parts and bearings, engineering ceramics, high temperature resistant materials, hard metals, and passive fire protection solutions. The company’s headquarters is situated in Trafford Park Manchester UK where the first composite engineering components were created at the turn of the twentieth century. The Tenmat group is a multinational corporation with presence in the UK, USA, France, Germany, Czech Republic, Italy, UAE and Australia as well as a global network of vendors and distributors. Tenmat is fully committed to technical excellence through heavy investment in ongoing research and development. Tenmat has extensive in-house technical resources to develop innovative and high quality products. Our unrivalled innovation and technical expertise has consistently led to the development of various industry standard products. Tenmat’s main focus is on extending the performance characteristics of existing product ranges and taking the company forward into totally new and exciting growth areas such as advanced passive fire protection materials and hard metals. In order for Tenmat to achieve this objective our relationship with our customers is of paramount importance. Outstanding service, unsurpassed quality and a commitment to excellence are hallmarks of our Customer Service Department. Tenmat’s goal is to provide a complete service, from material selection to component delivery while developing a long term working relationships with our clients. In-House Manufacturing State-of-the-Art Manufacturing for High-Quality Customisation Our in-house production facilities in Manchester, England are equipped with the most modern machinery to ensure the highest standards of quality for every one of our products. From standard items to bespoke products, from semi-finished goods to fully machined components, Tenmat offers the full solution to any customer requirement. Tenmat has built its reputation as the leading global manufacturer and supplier of safety-critical engineering components through its proven manufacturing excellence. Alongside an ISO 9001:2015 accreditation covering everything from procurement to manufacturing and despatch, it is our continual improvement and investment in manufacturing processes and equipment which means that Tenmat is able to meet the challenges of worldwide industry. Innovations made in Manchester Tenmat’s position as a top-tier manufacturer is built upon our ability to problem solve through ingenuity and development of innovative materials. Our fully-equipped in-house Research & Development Centre continues to be a driving force in Tenmat’s success, and it is here where new materials are developed, designed, and tested. Our 20-person strong Technical (R&D) department is home to a wide range of state-of-the-art equipment, providing the crucial foundation for cutting-edge research. Tenmat’s belief in exceptional people is highlighted through the fact that over half of our Technical Department holds a Ph.D. or other advanced technical degree. In 2012 and 2013 Tenmat‘s commitment to the development and continuous improvement of high quality products and materials was recognised with the prestigious Queen’s Awards.

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Courses matching "Customer Service"

Show all 35

Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Boost Customer Satisfaction: Join us 1 Day Training in Chorley

By Mangatesinc

Customer Service Essentials 1 Day Training in Chorley

Boost Customer Satisfaction: Join us 1 Day Training in Chorley
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Bolton

By Mangatesinc

Customer Service Essentials 1 Day Training in Bolton

Boost Customer Satisfaction: Join us 1 Day Training in Bolton
Delivered In-Person + more
£595 to £795
Show all 35

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