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4 Educators providing Customer Service courses in Haxby

Arden Matheson

arden matheson

York

We are Learning and Development Specialists supporting small to large businesses grow, retain, inspire and build their individuals and teams through training and development solutions. Our training and development solutions are bespoke to every Client and we work with each Client to create the best structure, content and approach for you. We cover a wide range of development areas including… Business Development, Sales and Service: Business Development, Customer Service and Service Delivery is the forefront of any business to find, win, retain and win back revenue. We aim to enhance skills, knowledge and behaviours to increase output, quality, performance and ultimately revenue and profitability. Graduate Development Programmes: Our Graduate Development Programmes are tailored and created to each business. We have designed and delivered successful graduate programmes for large global organisations to SMEs. Graduates bring a wealth of skill, motivation, and fresh eyes into a business. With commercial development and a clear framework, graduates can bring further dynamic insight and drive. Leadership and Management: Our Leadership and Management training, programmes and content is shaped and tailored to each business and team. We share current research, methods and practices that enable new or experienced managers and leaders improve their style, confidence and performance in their role. Our Personal Toolbox training: We recognise that any performance, motivation and success in any role comes from within. It is key to find the tools to support individuals with self motivation, handling change and stress, adapting to situations, building confidence with engaging others and building resilience. Our Personal Toolbox training covers an array of topics for personal development. Our Promise to you…. At the heart of Arden Matheson, is the capability to transfer learning to application in the workplace. Our promise is to listen to you and create unique training solutions to your business needs. We develop learning interventions that create a positive impact and enable your business to deliver, grow and sustain performance. Leaping into the virtual world… We are proud and excited to have transitioned into delivering virtually alongside in-person training. Many of our programmes, sessions and training are done successfully through our virtual live training. We are flexible to work with you and create the best development solution for you, whether this be virtual, in-person or a blend of the two. Take a look..

Courses matching "Customer Service"

Show all 32

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Supply Chain and Logistics Management

5.0(10)

By GBA Corporate

Overview Supply Management plays a very important role in order to maintain business harmony, maintaining good relationships, and information, having a smooth flow within the business process and delivering good customer service. The course will highlight some modern techniques of Project Management to implement in the supply management process. As research shows Project Management and Supply Management are very similar thus, we will learn the tools and techniques used to initiate, execute, execute and manage and control the project.

Supply Chain and Logistics Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626