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113 Educators providing Customer Service courses in Ewell

Springboard4education (Uk)

springboard4education (uk)

London

Last but not least, attending a UK university means you’ll be able to make connections and develop a high-quality network that can prove very useful when the time comes to look for a job. Besides, the UK is a multicultural society, and as such, you’ll easily be able to meet friends for life. Education Systems in the UK The UK education system can be divided into four distinct levels, and the national curriculum is organised into ‘’key stages’’: Primary education: Students will attend between ages five and age 11 and undertake key stage 1 and 2 with compulsory subjects and tests to assess their English and Maths skills Secondary education: Students will typically be between 11 and 16 years of age, undertake key stages 3 and 4 and work towards taking their GCSE’s. Further education: Students who have completed their secondary education and wish to gain access to university or college must complete further education. They’ll have to obtain qualifications such as A-Levels, BTEC's, or other qualifications based on the type of curriculum they wish to pursue. Higher education: With over 33% of British people entering the higher education level every year, the competition is fierce. A-Levels are the main criteria to get into university. However, there are some entry pathways, such as enrolling for an Access to Higher Education (Access to HE) course. If you’re an international student, you‘ll need to complete the equivalent to the UK’s further education. Note that all four regions of the UK, including Northern Ireland, England, Wales, and Scotland, have their own forms of education systems. The main difference pertains to primary and secondary education, where each region has its own qualifications. Higher Education Higher education in the UK offers students multiple options ranging from bachelors and masters to doctoral degrees. As an international student, you can apply for pathway programme in order to improve your English skills while accessing foundation courses to consolidate your basic knowledge in some specific areas before enrolling for university. This will ensure you acquire both the English and academic qualifications you need to get access to better universities. Note that both universities and private institutions offer pathway programs. Undergraduate courses Undergraduate courses are a great way for students to transition to the university level after high-school. Indeed, undertaking an undergraduate course in the UK will provide you with a first-degree level (Bachelor) while allowing you to explore different subjects and better define your preferences. To help you understand the different types of programs you can choose from, we’ve added a table below. Postgraduate studies Postgraduate courses allow students to obtain a postgraduate diploma, a professional degree, a master’s degree, or a doctorate and usually require having a first degree to enter (Bachelor). More specifically, there are four main types of postgraduate degrees: Taught courses: Master’s degrees or postgraduate diplomas Research degrees: PhDs, DPhils, integrated PhDs, and professional doctorates Conversion courses: Certificates and diplomas based on crash courses designed to get you up to speed on a subject you haven’t studied before Professional qualifications: Practical training to enter a specific profession To help you understand the different types of programs you can choose from, we’ve added a table below. Tuition Fees Tuition fees will greatly vary depending on your location, the institution you’re studying at, the study level, the program, and the duration of the program. Normally, the tuition fees range from 10,000GBP to 20000GBP+ per year, depend on the university or college you are going to attend. Students life in the UK The UK includes four different countries, including England, Scotland, North Ireland, and Wales, and is home to 66.65 million inhabitants. A few general facts you should be familiar with when enrolling for a British university: British people like law and order Respect and politeness are expected Punctuality is important Universities and college campuses are non-smoking zones Although the UK is usually safe, travel in a group at night, lock your doors, and avoid leaving your valuables in plain sight Accommodation There are a few different types of accommodation options available when it comes to accommodation for international students depending on your location, your budget, and whether or not your university features halls of residence: Halls of residence Finding accommodation will most likely be one of the first obstacles to tackle as an international student. One of the most popular options for a foreign student who starts the first year of study in the UK is to stay in a hall of residence. Halls of residence are buildings offering small single or shared flats usually provided by universities or colleges to accommodate students. Living in a hall of residence is an excellent way to meet other students as they feature common facilities and communal areas such as canteens, pool tables, or bars. This option is usually cheaper than renting a flat or a house. Private Flats or Houses While choosing to live in a flat or a house is more costly than staying in a hall of residence, this option allows for flexibility as you’ll be able to choose the location you live in. However, choosing to live by yourself might make meeting new people more challenging. According to a study led by the World University Ranking in 2020, the average student rent is £126 per week on average, and the average annual rent cost is £4,914. Note that around 70% of rents include bills. Shared flats Some websites, such as studentspareroom.co.uk or room.go.uk , allow students to research shared houses and shared flat options. Less expensive than renting a private flat, this option will also allow you to meet other people (may they be students or not). It also means you won’t have to consistently stay on the college or university premises. Public Transport The UK is well connected through different types of transport: Trains: Most cities and towns in the UK have a train station. You can plan your journey and book your tickets on thetrainline.com . As a full-time international student under the age of 25, you are eligible for a 30% discounted pass . Coaches: Coaches are a great option if you’re planning to explore the UK as these large buses are designed for long journeys. Buses: Buses are the cheapest way to travel around and are very popular among students. You can use the app city mapper to plan your journey. You can find tickets based on your destination here . Underground: Whether you’re studying in London or just exploring for a couple of days, you’ll most likely use ‘’the tube’’ to travel around. As an international student under the age of 25, you can apply for the 18+ student Oyster card , which will give you access to a 30% discount on fares. Social Life Two great ways to immerse yourself into the UK culture and embrace the local way of life is to learn English and join student clubs or societies. Some campuses, including Loughborough University, Lancaster, or Liverpool Hope, offer great facilities such as spas, gyms, shops, bars, and clubs, which can help you meet other students. The towns and campuses brim with bars, restaurants, and clubs welcoming countless students every night. Going out on the weekends is an integral part of the UK way of life and is a widespread activity among students. Note that, if you’re invited to a house party or for dinner, you’ll be expected to bring something along (dessert if it’s a dinner, for instance, or a drink if it’s a party). Note that the pub culture is embedded in the UK way of life as it’s a way for people to relax and socialise. Although the country is multicultural and international cuisines are an integral part of the UK food scene, Britons have a few specialties you might want to try on a day out with friends. Fish & Chips, Bangers & Mash, Shepherd’s pie or steak & kidney pudding are some of the British favourites to try. Last but not least, the local sense of humour might surprise you. Indeed, Brits use sarcasm and irony a lot (famous British sense of humour) so make sure you don’t take things to the first degree as they’ll often be teasing you. You can deleted it The UK student visa Cost of Visa The fee for the Tier 4 General Visa is £348. In addition to the general visa fee, you’ll have to pay for the healthcare surcharge up to £470 a year, depending on your location, home country, and the type, of course, you choose to enroll in. The fees for the Short-term Student Visa range currently between £97 for visas up to 6 months and £186 for visas up to 11 months. Healthcare As a Tier 4 student visa holder who is studying in the UK for six months or longer, you will have access to the NHS (the British Healthcare System). If you’re not eligible via your visa, you will need to look into private insurance. Note: For students who apply with SpringBoard4Education in any countries, we help you prepare the necessary documents for your student visa application, as well as other steps in the process, completely free of charge. Work opportunities International students who hold a Tier 4 student visa are allowed to work part-time while studying in the UK. Let’s take a look at the working rights before diving into working options. Working rights If you hold a Tier 4 visa issued for full-time degree-level studies, you’ll be allowed to work for up to 20 hours a week and full-time during vacations or summer holidays. Your institutions must be listed on the official UKVI Sponsor list and the list of “recognised bodies .” Note that you’re not allowed to work, may it be work placement or work experience, on a Short-term Student Visa. Reinstatement of the two-year post-study work visa In 2019, the UK government announced the reinstatement of the two-year post-study work visa ( Graduate Route ) for international students studying in the UK, starting from September 2020. This will allow international students enrolled in a bachelor's or master's degree to be able to work in the UK for up to two years after completing their master’s degree and up to three years after completing their Ph.D. There will be no restrictions regarding the type of work that can be performed by former international students. Sponsorship For international students who wish to find long term work in the UK (up to 5 years), the Tier 2 Visa is the best option. To be eligible for this visa, the first step will be to find an employer who is a licensed sponsor and is willing to hire you. They must also demonstrate that they’ve advertised the role but couldn’t fill it. You’ll find more information on this visa here . Opportunities Working part-time while studying can be a great way to help fund the cost related to your study. It can also be an excellent way for students to develop their work experience and critical employability skills and ultimately increase your chances of being offered a job at the end of your studies. Popular part-time jobs for international students include: Server Bartender Student Ambassador Admin jobs Animal Caretaker Childminder Tutor Retail assistant Customer Service

Courses matching "Customer Service"

Show all 50

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

Boost Customer Satisfaction: Join us 1 Day Training in London

By Mangatesinc

Customer Service Essentials 1 Day Training in London

Boost Customer Satisfaction: Join us 1 Day Training in London
Delivered In-Person + more
£595 to £795

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry