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35 Educators providing Customer Service courses in Bolton

Damar Training

damar training

3.9(22)

Manchester

With offices in Manchester, we deliver business and professional apprenticeships across England in business admin, accountancy, customer service, data protection, legal admin, medical admin. paralegal, chartered legal executive, team leadership and management. By focussing on these specific areas, we have become industry-leading experts in the provision of professional apprenticeship standards for SMEs and levy payers, within the private and public sectors. If you are interested in working for us, please see our job vacancies page. We help organisations build by: Improving productivity Recruiting and developing fresh talent and a more diverse workforce Developing existing staff to be more effective in their role Improving staff retention and morale Increasing levels of customer service Improving systems and processes Developing innovative, forward-thinking leaders and managers We maximise the benefits apprenticeship training brings to employers with our people, processes and systems: We have long-term relationships with large employers (e.g. JB Leitch, The Co-op and Aldermore Bank), the public sector (e.g. the NHS, Greater Manchester Police and Crown Prosecution Service), as well as SMEs We have coaches and subject-specialist experts who support, challenge, develop and empower their apprentices We have account managers who ensure your apprentices are on target and your business needs are consistently being met We played an integral role in the development of the legal apprenticeship standards and remain a key influencer in the world of apprenticeships We structure our programmes in manageable blocks of learning, which are sequenced to optimise the apprentice’s journey We combine knowledge elements and classical theory with contemporary contexts and case studies to bring the subject matter to life We have our Profiler system which enables us to effectively identify gaps in apprentices’ skills, knowledge and behaviours as well as clearly demonstrate the impact of our training We have a flexible approach to teaching and training, with materials and meetings planned around your business We use our forums to connect apprentices on the same qualification, to give opportunities for support, networking and peer-to-peer learning We use our tried and tested, sophisticated e-learning platform to support apprentices with a range of interactive webinars, discussion forums, expert input, workbooks, videos and other online resources Whether you are an existing or prospective client or someone who is simply interested in apprenticeships, we hope that you find our website useful. If you would like any more information please do not hesitate to get in touch.

Tenmat

tenmat

4.2(7)

Manchester

TENMAT is a multinational group with representation in the United Kingdom, the USA, Canada, France, Germany, Sweden and Italy as well as a global network of vendors and distributors. Contact TENMAT to find out more about our advanced material solutions. Tenmat is a leading manufacturer of advanced materials and components with over 100 years of experience. The diversified product range includes wear parts and bearings, engineering ceramics, high temperature resistant materials, hard metals, and passive fire protection solutions. The company’s headquarters is situated in Trafford Park Manchester UK where the first composite engineering components were created at the turn of the twentieth century. The Tenmat group is a multinational corporation with presence in the UK, USA, France, Germany, Czech Republic, Italy, UAE and Australia as well as a global network of vendors and distributors. Tenmat is fully committed to technical excellence through heavy investment in ongoing research and development. Tenmat has extensive in-house technical resources to develop innovative and high quality products. Our unrivalled innovation and technical expertise has consistently led to the development of various industry standard products. Tenmat’s main focus is on extending the performance characteristics of existing product ranges and taking the company forward into totally new and exciting growth areas such as advanced passive fire protection materials and hard metals. In order for Tenmat to achieve this objective our relationship with our customers is of paramount importance. Outstanding service, unsurpassed quality and a commitment to excellence are hallmarks of our Customer Service Department. Tenmat’s goal is to provide a complete service, from material selection to component delivery while developing a long term working relationships with our clients. In-House Manufacturing State-of-the-Art Manufacturing for High-Quality Customisation Our in-house production facilities in Manchester, England are equipped with the most modern machinery to ensure the highest standards of quality for every one of our products. From standard items to bespoke products, from semi-finished goods to fully machined components, Tenmat offers the full solution to any customer requirement. Tenmat has built its reputation as the leading global manufacturer and supplier of safety-critical engineering components through its proven manufacturing excellence. Alongside an ISO 9001:2015 accreditation covering everything from procurement to manufacturing and despatch, it is our continual improvement and investment in manufacturing processes and equipment which means that Tenmat is able to meet the challenges of worldwide industry. Innovations made in Manchester Tenmat’s position as a top-tier manufacturer is built upon our ability to problem solve through ingenuity and development of innovative materials. Our fully-equipped in-house Research & Development Centre continues to be a driving force in Tenmat’s success, and it is here where new materials are developed, designed, and tested. Our 20-person strong Technical (R&D) department is home to a wide range of state-of-the-art equipment, providing the crucial foundation for cutting-edge research. Tenmat’s belief in exceptional people is highlighted through the fact that over half of our Technical Department holds a Ph.D. or other advanced technical degree. In 2012 and 2013 Tenmat‘s commitment to the development and continuous improvement of high quality products and materials was recognised with the prestigious Queen’s Awards.

Ability Business Group

ability business group

London

About the company Think it over - what kind of services do You need? Simply, a shipping from point A to point B at the lowest price? Or - are You looking to intergated services, individual approach, responsibility, comprehensive information on Your shipments at every stage and precise fulfillment of the Agreement and Request provisions? Intergated services You have intensive cargo movements, at the same time You are not eager to enter into agreements with large amount of auto transport companies, since that would lead to huge time consumtion and increase risk? Standards of Customer Service First of all, we always take care of chalenging issues that face Clients, hence we observe high standards of Quality of provided services. The services We diminsih Your risks, save Your time, take responsibility for Your shipment, and, ultimately, save Your money. When it is required to arrange transportation of Your cargo, do You consider that Your shipment would be delivered on time? Without damage or loss? Without extra costs attached and that responsibility for the cargo safety would be born by contractors at every stage? You aim to avoid surprises at customs clearance of Your shipment, You’d like Your goods to be processed accurately in accordance with the stated criteria and within the period provided by the legislation? Would You like to have a personal manager for logistics available 24 hours a day 7 days a week? Do You need to consolidate shipments from various suppliers in Asia, Europe or organize the distribution of Your goods around Russia? At the same time You’d like to have full information on the movements of Your goods as well as be provided with free of charge consultation on all issues at every stage of transportation? If the said issues are relevant for You and Your business, then we are sure that You may consider our company as Your truly reliable partner. For general information on our services please kindly refer to our website, yet we recommend You to contact us by phone or by filling in a request form online. We are confident that You will be pleasantly surprised by our services.

Courses matching "Customer Service"

Show all 37

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

Boost Customer Satisfaction: Join us 1 Day Training in Manchester

By Mangatesinc

Customer Service Essentials 1 Day Training in Manchester

Boost Customer Satisfaction: Join us 1 Day Training in Manchester
Delivered In-Person + more
£595 to £795

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Boost Customer Satisfaction: Join us 1 Day Training in Chorley

By Mangatesinc

Customer Service Essentials 1 Day Training in Chorley

Boost Customer Satisfaction: Join us 1 Day Training in Chorley
Delivered In-Person + more
£595 to £795