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3 Educators providing Customer Service courses in Bishop's Cleeve

Gloucestershire Enterprise Ltd

gloucestershire enterprise ltd

4.5(4)

Gloucester

Gloucestershire Enterprise Ltd (GEL) provides practical high quality, affordable training courses and qualification development programmes to businesses of all sizes, types and sectors in Gloucestershire and beyond. We provide a range of services that are relevant, comprehensive, widely accessible, affordable and delivered with the highest levels of customer service. We are based at Twigworth Court Business Centre where we provide the following services: Training: An open programme of over 130 different short courses in business, leadership and management skills, including short course qualification programmes to national standards, and supported by an online Virtual Learning Environment (VLE). In-House training for organisations from our range of open programme courses or qualification programmes. Bespoke training designed with you to meet your outcomes, from tailored versions of an open programme course to completely bespoke leadership and management programmes. We also accredit existing company training programmes using the ILM Assured Award accreditation. Higher education programmes that offer a one, two or three year degree in business or leadership & management depending on experience or qualifications. Progression is available to a masters in entrepreneurial leadership. DiSC Profiling designed to help develop self-awareness and emotional intelligence Qualifications: Short course qualifications to provide a foundation of leadership and management skills from Level 2 to Level 7 Specialist Health & Safety qualifications accredited by IOSH, NEBOSH and City & Guilds Higher level and specialist qualifications accredited by ILM, APM and HE Universities. Apprenticeship Development: We are on the Register of Apprenticeship Training Providers (RoAPT) and are able to offer a range of development programmes mapped to the new Apprenticeship Standards. We are currently delivering Advanced and Higher Level Apprenticeships. If you want to motivate your staff through improving their skills, Gloucestershire Enterprise is the first place you should call.

Courses matching "Customer Service"

Show all 33

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Boost Customer Satisfaction: Join us 1 Day Training in Gloucester

By Mangatesinc

Customer Service Essentials 1 Day Training in Gloucester

Boost Customer Satisfaction: Join us 1 Day Training in Gloucester
Delivered In-Person + more
£595 to £795

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry