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3 Educators providing Customer Service courses in Atherstone

Chadwick Consulting & Training

chadwick consulting & training

0.0(35)

Bridgwater

Chadwick Consulting, Inc. is a strategic business development, marketing and sales training organization committed to improving business outcomes for the graphic communications industry. Client-based research services assist in identifying prospects, determining revenue development opportunities, compiling background information for customer development, creating appointments and self-promotion materials, and developing responses for RFQ’s and RFP’s. Chadwick Consulting, Inc. represents over thirty years of professional experience in account development and strategic marketing management in business-to-business environments. Sid Chadwick has worked as a marketing field consultant in graphic communications markets for over twelve years, and has been a contributing columnist to various graphic communications publications, including Printing Impressions, IPA Bulletin, American Printer, Graphic Arts Monthly, Georgia Printer, and Printing Industries of America Print Management Series. Sid Chadwick Our mission is to improve company and individual performance in the graphic communications industry through business development resulting from research, strategy development, education and training, and publishing. The staff of Chadwick Consulting is experienced in customer and prospect research, sales team training, identification and development of company differentiation, team building, continuous productivity improvement, and supervisory development in the graphic communications industry. This can be particularly useful when corporate performance, culture, and interdepartmental communications are in need of improved direction, and/or renewal. Chadwick Consulting contributes professional articles for publication on a monthly basis, facilitates peer groups, and conducts equipment justification studies from a strategic perspective. We also conduct employee surveys for employee and supervisor performance development. In effect, we work to increase clients’ options, and focus – for improving bottom line performance. As a general observation, many clients elect to work with us in varying roles after initial assignments. Chadwick Consulting is also part of GATF’s Solutions On-Site Consulting Team, and regularly works with industry associations as a speaker, for education and training programs. Sid’s Educational Background: 1966 – 1969 Bachelor of Science in Business Administration (emphasis in Marketing & Psychology) (4 year degree in 3 years) 1971 – 1973 MSBA at University of NC at Greensboro (Two-year curriculum – night program – Wrote best comprehensive exam in graduating class) 1991 – 1994 Post-Graduate Ph.D Studies in Human and Organizational Development at The Fielding Institute 2019 – 2020 Adjunct Professor at the University of Houston; Wrote Case Study curriculum that has become a required course – 8-10 classes per year, with an excellent Full-time local Professor.

Courses matching "Customer Service"

Show all 32

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Supply Chain and Logistics Management

5.0(10)

By GBA Corporate

Overview Supply Management plays a very important role in order to maintain business harmony, maintaining good relationships, and information, having a smooth flow within the business process and delivering good customer service. The course will highlight some modern techniques of Project Management to implement in the supply management process. As research shows Project Management and Supply Management are very similar thus, we will learn the tools and techniques used to initiate, execute, execute and manage and control the project.

Supply Chain and Logistics Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626