Birmingham

Telford

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Most of us have experienced death by PowerPoint presentations, where the presenter, with the best intentions, puts up slide after slide slides that they read word for word to the audience already reading them.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">We argue that it is not so much the presenter&#39;s fault but the fault of most people&#39;s idea of what a presentation should look like. We are here to change that.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">If you ask most people how they learned to deliver a presentation, it was through their boss or a colleague and not in a more reasoned and educational setting such as one of our sessions.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Ask yourself&hellip; &#39;What do I want this presentation to do&#39;? Is it to inform, persuade, sell a product or service, or sell impending change to our people? Whatever it is, we help you design and plan your presentation to meet that need to attain the ideal result.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">However, we have a unique approach to presenting that stops the presenter from being solely responsible for persuading their audience but instead gets the audience to persuade themselves.&nbsp;&nbsp;</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">We discuss the neuroscience behind our fickle brains and help you understand how to use that to truly engage your audience and make them do the thinking and reasoning.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">We help you design activities and even tests (I know it sounds odd, doesn&rsquo;t it) to help the people in your audience understand why what you are saying is so important and how they have decided that their thinking about what you are saying is correct.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Contact us to find out more.</span></p></section></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><a name="Events" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">2 - 3 Days&nbsp;</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT COURSE START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Let&#39;s chat and confirm a date.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">COURSE DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this course is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is for anyone who is expected to deliver a presentation to anyone. It is ideal for those planning to become a Team Leader or Manager. It is for consultancies to help their consultants design their pitch interactively and engagingly so prospective clients are interested and want to know more.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When we are tasked or task an individual to deliver a presentation, there is always a goal. Think about this for a moment; you wouldn&rsquo;t go on holiday without packing everything you need, planning the route/journey, taking things to occupy those who may get distracted, and having a good idea of what everyone should be doing when they get there. So, in your presentation, we make sure you have everything you (and they) need, plan the time you have for your presentation with room to spare, have tools and activities to engage your audience and keep them off their phones, and even plan what they will be doing and talking about when they leave.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Presentations are all about the 7 Ps. &#39;Prior Preparation and Planning Prevents Particularly Poor Performance&#39; (Perhaps).&nbsp;</p></section></div><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Training Course Content</h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Defining the goal of your presentation.</li><li fr-original-style="" style="box-sizing: border-box;">What makes an excellent presenter and an excellent presentation?</li><li fr-original-style="" style="box-sizing: border-box;">The &#39;Do&rsquo;s&#39; and &#39;Don&rsquo;ts&#39; of presenting.</li><li fr-original-style="" style="box-sizing: border-box;">Neuroscience, presentations and Sat Nav Presenters!</li><li fr-original-style="" style="box-sizing: border-box;">We demonstrate an example presentation versus our interactive session for engagement.</li><li fr-original-style="" style="box-sizing: border-box;">Using our presentation planner to plan a presentation and what to consider.</li><li fr-original-style="" style="box-sizing: border-box;">Using the right question techniques in the right way.</li><li fr-original-style="" style="box-sizing: border-box;">Experiment by delivering a short presentation to the group.</li></ul></section></div><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Day one will cover all the ingredients for delivering a great presentation, including discussing the ingredients and our presentation planner. We will also discuss our interactive methodology and have plenty of time to discuss topics and ask questions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We suggest at least one week between the two days to give people time to prepare and rehearse for the final day when they give a short presentation on a topic of their choice.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On day two, the attendees will deliver their planned sessions as an experiment to experience our methodology.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Face-to-face workshops and courses can be held at a location of your choice, or, if you wish, we can use a central UK location at the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</p></section></div></div></div></div></div></div>

Most of us have experienced death by PowerPoint presentations, where the presenter, with the best intentions, puts up slide after slide slides that they read word for word to the audience already reading them.
We argue that it is not so much the presenter's fault but the fault of most people's idea of what a presentation should look like. We are here to change that.
If you ask most people how they learned to deliver a presentation, it was through their boss or a colleague and not in a more reasoned and educational setting such as one of our sessions.
Ask yourself… 'What do I want this presentation to do'? Is it to inform, persuade, sell a product or service, or sell impending change to our people? Whatever it is, we help you design and plan your presentation to meet that need to attain the ideal result.
However, we have a unique approach to presenting that stops the presenter from being solely responsible for persuading their audience but instead gets the audience to persuade themselves. 
We discuss the neuroscience behind our fickle brains and help you understand how to use that to truly engage your audience and make them do the thinking and reasoning.
We help you design activities and even tests (I know it sounds odd, doesn’t it) to help the people in your audience understand why what you are saying is so important and how they have decided that their thinking about what you are saying is correct.
Contact us to find out more.



LENGTH - Normally, two days. But please contact us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
This is for anyone who is expected to deliver a presentation to anyone. It is ideal for those planning to become a Team Leader or Manager. It is for consultancies to help their consultants design their pitch interactively and engagingly so prospective clients are interested and want to know more.
When we are tasked or task an individual to deliver a presentation, there is always a goal. Think about this for a moment; you wouldn’t go on holiday without packing everything you need, planning the route/journey, taking things to occupy those who may get distracted, and having a good idea of what everyone should be doing when they get there. So, in your presentation, we make sure you have everything you (and they) need, plan the time you have for your presentation with room to spare, have tools and activities to engage your audience and keep them off their phones, and even plan what they will be doing and talking about when they leave.
Presentations are all about the 7 Ps. 'Prior Preparation and Planning Prevents Particularly Poor Performance' (Perhaps). 
Training Course Content
Defining the goal of your presentation.
What makes an excellent presenter and an excellent presentation?
The 'Do’s' and 'Don’ts' of presenting.
Neuroscience, presentations and Sat Nav Presenters!
We demonstrate an example presentation versus our interactive session for engagement.
Using our presentation planner to plan a presentation and what to consider.
Using the right question techniques in the right way.
Experiment by delivering a short presentation to the group.
Workshop delivery and venue
Day one will cover all the ingredients for delivering a great presentation, including discussing the ingredients and our presentation planner. We will also discuss our interactive methodology and have plenty of time to discuss topics and ask questions.
We suggest at least one week between the two days to give people time to prepare and rehearse for the final day when they give a short presentation on a topic of their choice. 
On day two, the attendees will deliver their planned sessions as an experiment to experience our methodology. 
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice, or, if you wish, we can use a central UK location at the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Coaching Skills

Public Speaking

Presentation Skills

Interactive Presentation Skills, Presenting, Presentations, Presentation Skills, 

Interactive Presentation Skills

Introductory daily rate

Registered charities and non profits only

Non profits only

LaPD Solutions is passionate about the skills required to transfer Skills, Knowledge and Understanding (SKU) to others.
We believe that trainers should not lecture their learners but instead use our tools to engage, interest, and even challenge them, making them inquisitive about the learning and able to reason out the new SKU to keep their brains engaged.
Our three to five-day course compares the lecture-based delivery that most trainers use to deliver their training to our Engagement Methodology and explains why it is significantly better for learning and retention.
We use the same session structure in our methodology to deliver these courses. Our CET structure is not rigid but rather adaptable to the dynamic situations trainers often find themselves in, especially when time is tight. This flexibility empowers trainers to deliver effective training regardless of the circumstances.
We discuss why question techniques are an incredibly powerful tool in the art of engaging our learners, and we look at when we should use specific techniques and even when we should not. We give time to practice this key skill, but please note that the three-day course has limited time for this crucial practice. The three-day version of this course is designed exclusively for experienced trainers, recognising their expertise and the experience they have acquired. Including inexperienced trainers is unfair to them or others on their course.
A comprehensive course manual (100+ pages) is supplied and used throughout the course to ensure attendees can find their way around and ask questions as they wish.




LENGTH - Two, three or five days, depending on experience and roles. But please contact us to discuss your specific needs so we can offer our advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who? - ANYONE involved in transferring Skills, Knowledge and Understanding (SKU)
People who are brand new into training - 5 days.
People who will be taking up a training role soon - 5 days.
Experienced trainers and facilitators (ideally two years) who want to adapt their current delivery style to our interactive and engagement methodology - 3 days.
People whose primary role is not training but will deliver training occasionally - 2 days.
Why? If you want your trainers to deliver engaging training that helps their attendees learn and retain new skills, knowledge, and understanding (SKU), then ensure they have been given the proper training to do just that.
Show your clients that you have invested in your trainers by ensuring they are all certified to deliver training and that their delivery is monitored and assessed to maintain those standards.
If you expect high standards of training in your organisation and given to your clients, then ensure you have the tools to do that and the ability for your senior trainers to assess their peers to ensure the consistency of quality, the monitoring of standards and the continuous development of all your trainers and facilitators.
Training Course Content
What is a Sat-Nav trainer, and why must we avoid this at all costs?
We discuss our recommended session structure and why it is designed that way.
We examine different question techniques and discuss what each is good for or why it should be avoided.
We look at our Task Based Objectives (TBOs) and discuss various reasons why they should be adopted.
We touch on learning styles to see what you think of each and how we can cater to them.
We take a good look at our SAS feedback model and why we think it must be facilitated and not given.
We help you plan and prepare for your final session for the last day using our Script Writing Guide.
We discuss why Emotional Intelligence is a must-have in your trainer's toolbox.
Attendees deliver their final mini sessions. We record them (HD). We offer one-on-one feedback. We chat as a group.
Course delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.
The three-day course is split into two parts. The first two days are together, then the third day a week (or more) later. This gives attendees time to plan, prepare and practice before delivering their final recorded sessions.
The five-day course is not required to be split as practice time is built into the 4th day. However, if it suits organisations better, we can accommodate a split between the fourth and fifth days.

Facilitation Skills

Certificate in Education & Training (CET)

Teacher Training

Train the Trainer (TTT)

Trainer

Train The Trainer

Introductory daily rate.

Registered charities and non profits only. 

Non profits only. 

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">What is our Phoenix Effect workshop about?</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Our Phoenix Effect workshop helps your organisation burn down the toxic elements of its organisational culture and working environment and rebuild them through a positive, collaborative, and people-focused long-term plan.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The plan is created by the end of the workshop for everyone to take away and collaborate in its success. The success will be managed, driven and, yes, even policed by the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">O</strong>rganisational&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">C</strong>ulture&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">E</strong>ngagement&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">T</strong>eam (<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OCET</strong>), or whatever name you decide to give it.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The team will consist of individuals from all levels within the organisation who are motivated to make this work and see the growth of a new and better organisational culture driven by its organisational values (make sure your values are people-focused).&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The overarching psychological safety will be&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">guaranteed</strong>&nbsp;in the People Strategy document (I can help you with that if you haven&rsquo;t got one yet). In it, the organisation will state that all colleagues, regardless of their position, will not just be permitted to say what they want to anyone at all, but that they will do so as part of their job.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Furthermore, the organisational values should be copied into every job description as part of the employee contract. This, in turn, permits the one-to-one chats to ensure colleagues are doing their jobs by performing as they should&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">and</strong> behaving in a manner that supports the organisational values and culture. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The organisation will then be set up to continue on that journey, with everyone working collaboratively in a psychologically safe environment to grow a superb organisation to work in and attract new talent.&nbsp;</p><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Who Should Attend and Why?</span></h3></section><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All people in HR and Training/L&amp;D. People from various levels who will have volunteered and been identified as motivated to drive the organisation-wide development required to succeed.&nbsp;&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We should ALL want to help improve our working environment and make our teams feel safe and happy.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Regardless of who we work with or for, we must all do everything we can to work well together and build and maintain excellent working relationships. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When we truly understand things from the perspective of others (our Moccasin Approach<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>), we are far better able to communicate and work with them effectively and efficiently.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It&rsquo;s the people in an organisation who make it or break it. They help create positivity or negativity. Do well by your people, and they will do well by you.</p><p style="font-size: medium; font-family: Aptos, sans-serif; margin: 0cm; color: rgb(0, 0, 0); font-style: normal; font-weight: 400; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" id="isPasted" fr-original-style="margin-right:0cm;margin-left:0cm;font-size: medium;font-family: Aptos, sans-serif;margin: 0cm;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; font-family: Calibri, sans-serif; color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style="font-size:24px;font-family: Calibri, sans-serif;color: rgb(32, 56, 100);">Workshop Content</span></strong></p><p style="font-size: medium; font-family: Aptos, sans-serif; margin: 0cm; color: rgb(0, 0, 0); font-style: normal; font-weight: 400; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin-right:0cm;margin-left:0cm;font-size: medium;font-family: Aptos, sans-serif;margin: 0cm;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Calibri, sans-serif; color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;color: rgb(32, 56, 100);">All Phoenix Effect workshops are facilitated by our managing director, Mac Macdonald, who has vast experience helping organisations from all industries of all sizes and sectors.&nbsp;</span></p><p style="font-size: medium; font-family: Aptos, sans-serif; margin: 0cm; color: rgb(0, 0, 0); font-style: normal; font-weight: 400; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin-right:0cm;margin-left:0cm;font-size: medium;font-family: Aptos, sans-serif;margin: 0cm;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Calibri, sans-serif; color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;color: rgb(32, 56, 100);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><ul type="disc" style="margin-bottom: 0cm; color: rgb(0, 0, 0); font-style: normal; font-weight: 400; text-align: start; text-indent: 0px; text-decoration: none; margin-top: 0cm; box-sizing: border-box;" fr-original-style="margin-bottom: 0cm;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-decoration: none;margin-top: 0cm;"><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">We open with our ingredients of Emotional Intelligence (EI).</span></li><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">We then delve into the truth about Organisational Culture (OC) and share our honest thoughts and opinions.</span></li><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">Everyone completes our OC self-assessment in small groups and then shares their thinking to build a starting hit list.</span></li><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">Small group discussions to establish possible solutions to their OC issues?&nbsp;</span></li><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">What causes these issues, and what can we suggest as possible solutions?</span></li><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">How will the fire burn down the old culture, and how will the new culture rise from those ashes and plan the change?</span></li><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">We will discuss our&nbsp;ES<sup fr-original-style="" style="box-sizing: border-box;">2</sup> thinking and see why it is critical to this Phoenix Effect objective.&nbsp;</span></li><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">We discuss &ldquo;Consequence Conversations&rdquo; and why they must be used.</span></li><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">We examine our &ldquo;ARCHWAY Approach&rdquo;&reg; to understand why it can be used as a health checker.&nbsp;</span></li></ul></section></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">1 Day</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT WORKSHOP START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Let&#39;s chat and confirm a date.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this workshop is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2></section></div><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</p></section></div></div></div></div></div></div></div></div>

What is our Phoenix Effect workshop about?
Our Phoenix Effect workshop helps your organisation burn down the toxic elements of its organisational culture and working environment and rebuild them through a positive, collaborative, and people-focused long-term plan. 
The plan is created by the end of the workshop for everyone to take away and collaborate in its success. The success will be managed, driven and, yes, even policed by the Organisational Culture Engagement Team (OCET), or whatever name you decide to give it. 
The team will consist of individuals from all levels within the organisation who are motivated to make this work and see the growth of a new and better organisational culture driven by its organisational values (make sure your values are people-focused). 
The overarching psychological safety will be guaranteed in the People Strategy document (I can help you with that if you haven’t got one yet). In it, the organisation will state that all colleagues, regardless of their position, will not just be permitted to say what they want to anyone at all, but that they will do so as part of their job. 
Furthermore, the organisational values should be copied into every job description as part of the employee contract. This, in turn, permits the one-to-one chats to ensure colleagues are doing their jobs by performing as they should and behaving in a manner that supports the organisational values and culture. 
The organisation will then be set up to continue on that journey, with everyone working collaboratively in a psychologically safe environment to grow a superb organisation to work in and attract new talent. 
Who Should Attend and Why?
Who? 
All people in HR and Training/L&D. People from various levels who will have volunteered and been identified as motivated to drive the organisation-wide development required to succeed. 
Why? 
We should ALL want to help improve our working environment and make our teams feel safe and happy. 
Regardless of who we work with or for, we must all do everything we can to work well together and build and maintain excellent working relationships. 
When we truly understand things from the perspective of others (our Moccasin Approach®), we are far better able to communicate and work with them effectively and efficiently. 
It’s the people in an organisation who make it or break it. They help create positivity or negativity. Do well by your people, and they will do well by you.
Workshop Content
All Phoenix Effect workshops are facilitated by our managing director, Mac Macdonald, who has vast experience helping organisations from all industries of all sizes and sectors. 


We open with our ingredients of Emotional Intelligence (EI).
We then delve into the truth about Organisational Culture (OC) and share our honest thoughts and opinions.
Everyone completes our OC self-assessment in small groups and then shares their thinking to build a starting hit list.
Small group discussions to establish possible solutions to their OC issues?
What causes these issues, and what can we suggest as possible solutions?
How will the fire burn down the old culture, and how will the new culture rise from those ashes and plan the change?
We will discuss our ES2 thinking and see why it is critical to this Phoenix Effect objective.
We discuss “Consequence Conversations” and why they must be used.
We examine our “ARCHWAY Approach”® to understand why it can be used as a health checker.



LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.
Workshop delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Organisational Behaviour

Employee Engagement

Organisational Skills

Leadership Development

Organisational development, Organisational culture, Organisational values, Organisational environment, 

The Phoenix Effect

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Coaching is an art, and getting it right is crucial for future coaching events, the expectations of others who may require coaching (word travels fast), and the smooth operation of the business.</span></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">This workshop takes subject matter experts and helps them understand the art of interactive coaching. It begins with identifying what people want from a coach and the coaching experience. It then moves into our Coaching Structure and examines each element, ensuring the reason for each is discussed and clearly understood.</span></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We look closely at why the environment can be critical, even when coaching in their workplace. And we prove the need for Emotionally Intelligent thinking and actions.</span></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We delve into the practical aspect of reverse engineering the desired outcome. Participants will learn how to create what we refer to as Snap Objectives, a technique that establishes the coaching objective before the session begins, even in ad hoc or unexpected sessions.</span></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">By the end of this workshop, your coach will be equipped with the necessary knowledge, skills, and confidence to conduct effective coaching sessions. They will also be able to design coaching plans that adhere to a consistent approach, ensuring all coaching sessions are impactful.</span></p></section></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a name="Events" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></p><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">2 - 3 Days</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT COURSE START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Let&#39;s chat and confirm a date.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">COURSE DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this course is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Suitability - Who should attend?</span></h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Who Should Attend and Why?</span></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>?&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">ANYONE involved or soon to be involved in helping people improve Skills, Knowledge and Understanding (SKU).</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>?&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">It is not enough to have trainers who are certified or qualified in their professional skills. We must also ensure that those responsible for coaching others, even those who coach others only occasionally, are certified.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Think about this. If your child needed coaching at school, would it be okay for anyone to do that, or would you insist that they be certified teachers or teaching assistants?</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Likewise, with driving, would you think it ok for someone who gives coaching sessions to someone to improve their driving skills if they were not licensed to drive themselves?</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">The skills of your coaches are inextricably linked to your employee&#39;s performance, output and error margins, so that alone means you need certified coaches.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Coaching will always be required in industries where updates occur, practices are updated, or legislation is changed.</span></p></section></div><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Training Course Content</span></h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">The difference between Coaching and Training.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What is a Sat-Nav coach, and why must we avoid this at all costs?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss why there is a need for Emotional Intelligence (EI) in a coaching session for coaching needs analysis.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss our recommended Coaching Structure and why it is designed that way.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss various question techniques and what each is good for or why it should be avoided.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss the phrase &#39;two ears, one mouth&#39; in relation to great coaching and why we must be clever about listening.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We touch on Learning Styles to see what you think of each and how we can cater for them.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We delve into our SAS Feedback model and why we think feedback must be facilitated and not given.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We help you plan and prepare for your final session on the second day.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">You deliver your final mini-coaching session. We record them (HD). We chat as a group.</li></ul></section></div><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Course delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">This is a two-day course where participants facilitate a coaching session on day two. All attendees will have the opportunity to coach a fellow participant and receive an HD recording of their session.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</span></p></section></div></div></div></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div>

Coaching is an art, and getting it right is crucial for future coaching events, the expectations of others who may require coaching (word travels fast), and the smooth operation of the business.
This workshop takes subject matter experts and helps them understand the art of interactive coaching. It begins with identifying what people want from a coach and the coaching experience. It then moves into our Coaching Structure and examines each element, ensuring the reason for each is discussed and clearly understood.
We look closely at why the environment can be critical, even when coaching in their workplace. And we prove the need for Emotionally Intelligent thinking and actions.
We delve into the practical aspect of reverse engineering the desired outcome. Participants will learn how to create what we refer to as Snap Objectives, a technique that establishes the coaching objective before the session begins, even in ad hoc or unexpected sessions.
By the end of this workshop, your coach will be equipped with the necessary knowledge, skills, and confidence to conduct effective coaching sessions. They will also be able to design coaching plans that adhere to a consistent approach, ensuring all coaching sessions are impactful.




LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? 
ANYONE involved or soon to be involved in helping people improve Skills, Knowledge and Understanding (SKU).
Why? 
It is not enough to have trainers who are certified or qualified in their professional skills. We must also ensure that those responsible for coaching others, even those who coach others only occasionally, are certified.
Think about this. If your child needed coaching at school, would it be okay for anyone to do that, or would you insist that they be certified teachers or teaching assistants?
Likewise, with driving, would you think it ok for someone who gives coaching sessions to someone to improve their driving skills if they were not licensed to drive themselves?
The skills of your coaches are inextricably linked to your employee's performance, output and error margins, so that alone means you need certified coaches.
Coaching will always be required in industries where updates occur, practices are updated, or legislation is changed.
Training Course Content
The difference between Coaching and Training.
What is a Sat-Nav coach, and why must we avoid this at all costs?
We discuss why there is a need for Emotional Intelligence (EI) in a coaching session for coaching needs analysis.
We discuss our recommended Coaching Structure and why it is designed that way.
We discuss various question techniques and what each is good for or why it should be avoided.
We discuss the phrase 'two ears, one mouth' in relation to great coaching and why we must be clever about listening.
We touch on Learning Styles to see what you think of each and how we can cater for them.
We delve into our SAS Feedback model and why we think feedback must be facilitated and not given.
We help you plan and prepare for your final session on the second day.
You deliver your final mini-coaching session. We record them (HD). We chat as a group.
Course delivery and venue
This is a two-day course where participants facilitate a coaching session on day two. All attendees will have the opportunity to coach a fellow participant and receive an HD recording of their session.
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Coach

Coaching

Coaching, Workplace coaching, Floor walking coaching, Organisational coaching, 

Non profits only.

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">You may have heard the saying, &#39;There is no I in the team&#39;! Well, we beg to differ. We ask leaders and managers to focus on the individuals in the team so that they get the most out of the whole team.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">This thinking comes from our belief in Emotional Intelligence (EI). With EI, you can reach for the sky, but without EI, your dreams will die. If team members are unaware (or don&rsquo;t care) that their behaviour negatively impacts others, they will continue to behave like that. When we become self-aware, we have the opportunity to behave differently, which is a really important moment as the team needs to know how to encourage this positive behaviour.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">High-performing teams (HPTs) are united in their approach. No one is left behind, everyone is vigilant of each other, and mental health check-ins are a daily ritual, not just a task. This level of cohesion is not a coincidence but a result of leaders and managers fostering a culture of care and support within a psychologically safe environment.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">HPTs operate as a collective unit, with minimal need for a Team Manager or Leader. They share a common concern for each other, driven by the shared objective of achieving team-based goals and outputs. This collective responsibility is a testament to their mutual support and shared accountability.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">There may well be individual tasks or even KPIs, but they will all work collaboratively to ensure that everyone works well together, that no one slacks or repeats mistakes and that <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">any of them</strong> will step in to help with workloads when they can without being asked.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Our workshop examines all the ingredients of the HPT, reverse engineers the recipe, and discusses each aspect, leaving everyone with a clear picture of how to create and maintain their own HPT.&nbsp;</span></p></section></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">1 Day</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT COURSE START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Let&#39;s chat and confirm a date.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this workshop is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? All those who lead or manage others.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? All leaders and managers must fully understand the hard work and challenges involved in creating and maintaining a high-performing team (HPT).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Ask yourself: Why do some teams seem chaotic, dysfunctional, ill-tempered, and full of infighting? Answer: Their manager/leader does not know how to fix their people&#39;s behaviour.&nbsp;&nbsp;&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This workshop will give leaders and managers the tools they need to create HPTs. However, it will take hard work, commitment, and an assertive mindset from the leader/manager and the whole team.&nbsp;</p></section></div><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Workshop Content</span></h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(40, 50, 78); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(40, 50, 78);">Groups vs Teams?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What are the ingredients of an HPT?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">How do they work so well together?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Amygdala/Emotional hijack or control (Emotional Intelligence)?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Values, Behaviours, ES2, Environment/Culture and your &#39;People Strategy.&#39;</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We examine styles, delegation, collective leadership, and remote workers when determining how to lead/manage a team.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Saboteurs and challenging people&rsquo;s attitudes or poor performance (people leave people).</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Our ES2/psychological safety thinking and why we MUST make this happen.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">An analysis of our reality using our HPT Assessment tool.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Discussing and agreeing on actions that need to be taken.</li></ul></section></div><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">This workshop, which usually lasts one day, focuses solely on how we build and maintain HPTs.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">However, it can be a two-day event incorporating aspects of Emotional Intelligence (EI), Communicating Effectively, and Managing My Day with group and individual activities to allow discussion.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</span></p></section></div></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><br fr-original-style="" style="box-sizing: border-box;"></span></section></div></div></div></div>

You may have heard the saying, 'There is no I in the team'! Well, we beg to differ. We ask leaders and managers to focus on the individuals in the team so that they get the most out of the whole team.
This thinking comes from our belief in Emotional Intelligence (EI). With EI, you can reach for the sky, but without EI, your dreams will die. If team members are unaware (or don’t care) that their behaviour negatively impacts others, they will continue to behave like that. When we become self-aware, we have the opportunity to behave differently, which is a really important moment as the team needs to know how to encourage this positive behaviour.
High-performing teams (HPTs) are united in their approach. No one is left behind, everyone is vigilant of each other, and mental health check-ins are a daily ritual, not just a task. This level of cohesion is not a coincidence but a result of leaders and managers fostering a culture of care and support within a psychologically safe environment.
HPTs operate as a collective unit, with minimal need for a Team Manager or Leader. They share a common concern for each other, driven by the shared objective of achieving team-based goals and outputs. This collective responsibility is a testament to their mutual support and shared accountability.
There may well be individual tasks or even KPIs, but they will all work collaboratively to ensure that everyone works well together, that no one slacks or repeats mistakes and that any of them will step in to help with workloads when they can without being asked.
Our workshop examines all the ingredients of the HPT, reverse engineers the recipe, and discusses each aspect, leaving everyone with a clear picture of how to create and maintain their own HPT. 



LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? All those who lead or manage others. 
Why? All leaders and managers must fully understand the hard work and challenges involved in creating and maintaining a high-performing team (HPT).
Ask yourself: Why do some teams seem chaotic, dysfunctional, ill-tempered, and full of infighting? Answer: Their manager/leader does not know how to fix their people's behaviour. 
This workshop will give leaders and managers the tools they need to create HPTs. However, it will take hard work, commitment, and an assertive mindset from the leader/manager and the whole team. 
Workshop Content
Groups vs Teams?
What are the ingredients of an HPT?
How do they work so well together?
Amygdala/Emotional hijack or control (Emotional Intelligence)?
Values, Behaviours, ES2, Environment/Culture and your 'People Strategy.'
We examine styles, delegation, collective leadership, and remote workers when determining how to lead/manage a team.
Saboteurs and challenging people’s attitudes or poor performance (people leave people).
Our ES2/psychological safety thinking and why we MUST make this happen.
An analysis of our reality using our HPT Assessment tool.
Discussing and agreeing on actions that need to be taken.
Workshop delivery and venue
This workshop, which usually lasts one day, focuses solely on how we build and maintain HPTs.
However, it can be a two-day event incorporating aspects of Emotional Intelligence (EI), Communicating Effectively, and Managing My Day with group and individual activities to allow discussion.
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

High Performing Teams. Moccasin Approach, Moccasin Manager, 

High Performing Teams (HPTs)

Registered charities and non profits only.

<p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Our Moccasin Manager and our Moccasin Approach offer a unique perspective on understanding and addressing management challenges, paving the way for positive change. It&#39;s important to note that this is not a quick fix but a journey that requires commitment, effort, proactive teamwork, measurement, responsibility, and accountability from your organisation.</span></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">In this interactive workshop, your managers will have the opportunity to share their management challenges, concerns, worries, and hopes. Together, we will explore how our approaches can help identify and address these issues and discuss strategies for implementation. We also encourage participants to commit to follow-up discussions after the workshop to track progress and address ongoing challenges.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">LENGTH</span></strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">1 Day</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT WORKSHOP START</strong></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Enquire for more information</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this workshop is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Suitability - Who should attend?</span></h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Who Should Attend and Why?</span></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - This is for any level of Manager or Leader (regardless of hierarchical position) and those expected to step into managerial or leadership roles in the next 12 to 18 months.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - </span><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">From our experience, most new managers and leaders are rarely given proper management or leadership training before their first appointment. If you think about it, this is inviting problems! How can you expect someone to step up from being one of the team to managing the team (or another team) without proper training?</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Very few organisations do this, but those who continue to do this for all their rising talent say it produces benefits and helps everything work smoothly. They would not continue to run these programmes with us if it were not.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">When asked why they have these programmes annually, they mostly say it gives prospective managers and leaders the understanding of how to deal with people and understand how everyone else will be managing and leading their people too. They also want them to have time to practice the skills before they take up their new positions.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Managers need to know how to manage people, which means understanding how people are different, how they want to be treated, and how they do not want to be treated. This may seem common sense until you bring in the organisation&#39;s culture.</span></p></section></div><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Workshop Content</span></h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What is Emotional Intelligence?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Why MUST we ALL use it at work (and in our personal lives, too)?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What is our Moccasin Approach&reg;, and how does it link to EI, work, and relationships?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What is Empathy, and why do we split it into three different types?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">EI and assertiveness are why we must be firm and fair but still use empathy.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Balancing our needs, Team needs, EI and Organisational needs.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">The challenges of using EI and why ALL of us must be Authentic.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Creating the evidence to spread psychological safety across the organisation.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">How the Self-Fulfilling Prophecy works for (or against) EI.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What is our ES2, and why is it SO crucial for ALL our Teams and the organisation as a whole?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Create your own Core Management Principles based on our logic-driven approach.</li></ul></section></div><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</span></p></section></div></div></div></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Our Moccasin Manager and our Moccasin Approach offer a unique perspective on understanding and addressing management challenges, paving the way for positive change. It's important to note that this is not a quick fix but a journey that requires commitment, effort, proactive teamwork, measurement, responsibility, and accountability from your organisation.
In this interactive workshop, your managers will have the opportunity to share their management challenges, concerns, worries, and hopes. Together, we will explore how our approaches can help identify and address these issues and discuss strategies for implementation. We also encourage participants to commit to follow-up discussions after the workshop to track progress and address ongoing challenges.



LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - This is for any level of Manager or Leader (regardless of hierarchical position) and those expected to step into managerial or leadership roles in the next 12 to 18 months.
Why? - From our experience, most new managers and leaders are rarely given proper management or leadership training before their first appointment. If you think about it, this is inviting problems! How can you expect someone to step up from being one of the team to managing the team (or another team) without proper training?
Very few organisations do this, but those who continue to do this for all their rising talent say it produces benefits and helps everything work smoothly. They would not continue to run these programmes with us if it were not.
When asked why they have these programmes annually, they mostly say it gives prospective managers and leaders the understanding of how to deal with people and understand how everyone else will be managing and leading their people too. They also want them to have time to practice the skills before they take up their new positions.
Managers need to know how to manage people, which means understanding how people are different, how they want to be treated, and how they do not want to be treated. This may seem common sense until you bring in the organisation's culture.
Workshop Content
What is Emotional Intelligence?
Why MUST we ALL use it at work (and in our personal lives, too)?
What is our Moccasin Approach®, and how does it link to EI, work, and relationships?
What is Empathy, and why do we split it into three different types?
EI and assertiveness are why we must be firm and fair but still use empathy.
Balancing our needs, Team needs, EI and Organisational needs.
The challenges of using EI and why ALL of us must be Authentic.
Creating the evidence to spread psychological safety across the organisation.
How the Self-Fulfilling Prophecy works for (or against) EI.
What is our ES2, and why is it SO crucial for ALL our Teams and the organisation as a whole?
Create your own Core Management Principles based on our logic-driven approach.
Workshop delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

The Moccasin Manager, The Moccasin Approach, Management Training, Management Development, 

The Moccasin Manager

Introductory daily rate. 

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">In the US alone, it has been estimated that the cost of unnecessary meetings and wasted time is over $35 billion!</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Many executives feel overwhelmed by meetings, and no wonder: On average, they spend nearly 23 hours a week in them, up from less than 10 hours in the 1960s. Moreover, the meetings are often poorly timed, badly run, or both. Quote from Harvard Revue 2017.&nbsp;</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Our Managing Meetings workshop looks at the common reasons for meetings that give some attendees little or no value. It identifies the efficiency killers and works to understand what causes each issue and what possible solutions we can come up with to discuss and plan to experiment with back in the workplace.&nbsp;</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">During the day, we invite every member to play a crucial role, conduct a meeting, and analyse the short meeting. Once we have done this, we collaboratively plan the next version of the meeting and use some of the tools we incorporate into the day to feel the impact and reap the benefits. Your input is invaluable as we do not work in your environment.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">By following the meeting structure and guidelines we provide, you will not only enjoy efficient and effective meetings, but also see a significant boost in productivity and a reduction in unnecessary meeting time. The benefits are real and tangible.</span></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">1 Day</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT WORKSHOP START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Enquire for more information</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this workshop is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Who Should Attend and Why?</span></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - This is generally for Leaders and Managers so they can pass on the skills and tools to ensure their direct reports learn how to manage an efficient and effective meeting.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? Meetings are expensive. You only have to take a weekly meeting you attend, calculate the time by each person&#39;s hourly pay, and then sit down to recover.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Inefficient meetings waste time and money and frequently annoy people. They can also badly affect their productivity, and then they get told off for not being more productive!</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Help your people be more efficient in meetings. Get what&rsquo;s required out of each one and stop the ones that are not required at all.</span></p></section></div><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Workshop Content</span></h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Why is Emotional Intelligence a key aspect of how we approach meetings?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What are the main reasons for planning or being invited to a meeting?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">How do we plan the time required for a meeting?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What do we do in a meeting, and in what order?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">How do we know when someone is talking too much, and what can be done about it?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">How can we make each person&#39;s time at a meeting more efficient?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">How can we ensure all the points from the last meeting were actioned before the next meeting?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We look at our Meeting Structure and Attendee Roles to help manage future meetings.</li></ul></section></div><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</span></p></section></div></div>

In the US alone, it has been estimated that the cost of unnecessary meetings and wasted time is over $35 billion!
Many executives feel overwhelmed by meetings, and no wonder: On average, they spend nearly 23 hours a week in them, up from less than 10 hours in the 1960s. Moreover, the meetings are often poorly timed, badly run, or both. Quote from Harvard Revue 2017. 
Our Managing Meetings workshop looks at the common reasons for meetings that give some attendees little or no value. It identifies the efficiency killers and works to understand what causes each issue and what possible solutions we can come up with to discuss and plan to experiment with back in the workplace. 
During the day, we invite every member to play a crucial role, conduct a meeting, and analyse the short meeting. Once we have done this, we collaboratively plan the next version of the meeting and use some of the tools we incorporate into the day to feel the impact and reap the benefits. Your input is invaluable as we do not work in your environment.
By following the meeting structure and guidelines we provide, you will not only enjoy efficient and effective meetings, but also see a significant boost in productivity and a reduction in unnecessary meeting time. The benefits are real and tangible.





LENGTH - Normally one day. But please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - This is generally for Leaders and Managers so they can pass on the skills and tools to ensure their direct reports learn how to manage an efficient and effective meeting.
Why? Meetings are expensive. You only have to take a weekly meeting you attend, calculate the time by each person's hourly pay, and then sit down to recover.
Inefficient meetings waste time and money and frequently annoy people. They can also badly affect their productivity, and then they get told off for not being more productive!
Help your people be more efficient in meetings. Get what’s required out of each one and stop the ones that are not required at all.
Workshop Content
Why is Emotional Intelligence a key aspect of how we approach meetings?
What are the main reasons for planning or being invited to a meeting?
How do we plan the time required for a meeting?
What do we do in a meeting, and in what order?
How do we know when someone is talking too much, and what can be done about it?
How can we make each person's time at a meeting more efficient?
How can we ensure all the points from the last meeting were actioned before the next meeting?
We look at our Meeting Structure and Attendee Roles to help manage future meetings.
Workshop delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Managing meetings, Meeting Management, Efficient Meetings, Moccasin Approach, Moccasin Manager, 

Managing Meetings

<p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">This Emotional Intelligence based course covers aspects of training, facilitation, question techniques, time management, people skills, assertiveness and communication.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The first day builds on what attendees have already experienced and asks the more experienced attendees to share some of their experiences with the group. These are useful to discuss real issues.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">On day two, we round off the discussions by lunchtime and the afternoon is spent planning the final session to be facilitated the next day. Our facilitator guides and coaches in the afternoon and will also be available during the evening for phone calls.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The third day sees everyone deliver their mini-coaching session following our coaching template</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">3 Days</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT COURSE START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Enquire for more information</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">COURSE&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this course is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone who works in a Learning Centre or other educational setting where the monitoring and coaching of learners may be required.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">One could argue that the perfect attendee in a Learning Centre is the one who comes in, manages everything by themselves and leaves without any need for assistance. If you have many of these, you are indeed blessed.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Turning your attention to the others who do occasionally or often need your assistance, these are the people we must feel confident we can manage in the right way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our informal approach to the course and to managing a Learning Centre and the learners who visit it will prepare even the newest Support Specialists for most situations within their working environment.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It is important that your <span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">learners complete their courses in good time, so ensuring people have the required skills means our completion rate should be excellent.</span></p></section></div><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Training Course Content</span></h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We dip into Emotional Intelligence, what it is, its ingredients and how we can use it.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We ask all the Support Specialists to analyse everything you do to identify your many roles.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss our SAS feedback model and help everyone understand why it is so powerful.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss our Coaching Structure and how it can be adapted depending on the situation and learners&#39; needs.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We investigate the issue of challenging learners, why they can be challenging and what approaches Support Specialists can take to manage this.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss learner engagement and how we can motivate or demotivate people using our centres.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss the many question techniques and their uses but focus on the Reasoning Questions for use in the coaching aspect of the last day and, more importantly, back in the centre.</li></ul></section></div><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Course delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hot</span>el in Birmingham, located directly across from the Birmingham New Street train station.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</p></section></div>

This Emotional intelligence-based course covers aspects of training, facilitation, question techniques, time management, people skills, assertiveness, and communication.
The first day builds on what attendees have already experienced and asks the more experienced attendees to share some of their experiences with the group. These are useful to discuss real issues.
On day two, we round off the discussions by lunchtime and the afternoon is spent planning the final session to be facilitated the next day. Our facilitator guides and coaches in the afternoon and will also be available during the evening for phone calls.
On the third day, everyone delivers their mini-coaching session (following our coaching template) while managing their fellow delegates who act as learners in the learning centre. 



LENGTH - Normally, three days. But please contact us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? 
Anyone who works in a Learning Centre or other educational setting where the monitoring and coaching of learners may be required.
Why? 
One could argue that the perfect attendee in a Learning Centre is the one who comes in, manages everything by themselves and leaves without any need for assistance. If you have many of these, you are indeed blessed.
Turning your attention to the others who do occasionally or often need your assistance, these are the people we must feel confident we can manage in the right way.
Our informal approach to the course and to managing a Learning Centre and the learners who visit it will prepare even the newest Support Specialists for most situations within their working environment.
It is important that your learners complete their courses in good time, so ensuring people have the required skills means our completion rate should be excellent.
Training Course Content
We dip into Emotional Intelligence, what it is, its ingredients and how we can use it.
We ask all the Support Specialists to analyse everything you do to identify your many roles.
We discuss our SAS feedback model and help everyone understand why it is so powerful.
We discuss our Coaching Structure and how it can be adapted depending on the situation and learners' needs.
We investigate the issue of challenging learners, why they can be challenging and what approaches Support Specialists can take to manage this.
We discuss learner engagement and how we can motivate or demotivate people using our centres.
We discuss the many question techniques and their uses but focus on the Reasoning Questions for use in the coaching aspect of the last day and, more importantly, back in the centre.
Course delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Learning Support Assistant (LSA)

Learning Centre Support Specialist, Learning Support Assistant, 

Learning Centre Support Specialist

 Coventry

Venue:  BLUE COAT CoFE SCHOOL, Terry Road, Coventry, CV1 2BA
Date:     SATURDAY 29th NOVEMBER 2025
Time:     9.30 - 15.30
FEE:       £ 215 / DAY (+ Cademy Fee)



*ALERT: ECT/NQT's, TRAINEE TEACHERS, TECHNICIANS, STUDENTS(UNDER 19) & THOSE SELF-FUNDING*
Discounts available - Please contact dawn@textileskillscentre.com for more information.



An Exciting Practical Face-to-Face Course Learning Heat Press Textile Techniques 
Lead by NICKY SIMPSON, one of the leading textiles workshop trainers in the UK, this is a totally practical day, doing a large variety of Heat Press Techniques for Textiles. 

This course is aimed at anyone wanting to learn and try out a variety of techniques. Especially good for Textile and Art teachers who are either new to teaching GCSE/A Level Art & Design or those who want to add to their resources, by spending a whole day developing exciting new ideas and getting the most out of your heat press. These will be linked to themes, artists and designers.

Learn and practice new and exciting skills that will enhance your teaching
Develop learning from KS3, creating independent, confident and enthusiastic learners at KS4/5.
Using a heat press to create exciting, quick and easily achieved textile techniques, including bondaweb, plastics, pleating and weaving.
Practice techniques using a heat press with both transfer paints and dyes on a variety of fabric bases from polyesters to PVC.
How a heat press can be used to develop ideas through themes
Practice taking these techniques through the development and refining process
Mark making using a heat press for textile design




What to expect on the day:
Learn, practice and create a range of new and exciting techniques
How to link heat press techniques to artists and themes through creative practical workshops
Creating with a heat press at KS3, creating independent, confident and enthusiastic learners at KS4/5.
Using a heat press for mark making in which students can explore, investigate and express ideas related to their primary sources
Techniques and processes across all areas of study including constructed, printed, digital and fashion.
Using a heat press on and for constructed techniques.
Looking at refined ideas and final outcomes with exemplars
Looking at easily achievable themes.

Links to KS4 Art & design Specifications:‘students will be able to contextualize their research and ideas, drawing inspiration from artists and designers. Students will also evaluate the art, craft and design they study, and develop an appreciation of the impact it has on their own work and that of others.’




What you take back with you:
A jammed packed range of samples, ideas and inspiration
Great, easily achievable ideas to enhance your teaching
Develop best practices in teaching and learning and be able to use these to create a dynamic course that is fast paced and engaging.
An awareness of available resources to support/expand your existing practice.
Make secure decisions and save time with gained knowledge and experience.
Plan the future with confidence.
Continued professional development.

We aim to ‘inspire, challenge and motivate every student, no matter what their level of ability, while supporting you in developing creative and engaging lessons.’ (Art and Design spec (AQA))



What is special about the Heat Press Techniques Course?
The Heat Press Techniques face-to-face course is an experience that delivers textiles skills, knowledge and understanding. 

It is a great learning environment which allows you to gain new skills and techniques, showing how these can be incorporated in lesson plans and delivered in a fun, inspiring and engaging way. You can ask questions direct to the course developer/leader, practice skills, create a sketchbook resource for the classroom and network with other teachers.



Course Developer and Leader: NICKY SIMPSON
Your course leader is NICKY SIMPSON, a contemporary textiles artist, one of the leading textiles workshop leaders in the UK and who has 12 years teaching experience, heading up Fashion & Textiles at a school in Kent. She has taught Art & Design Textiles at GCSE and A Level, Design and Technology/Textiles at GCSE & A Level and BTEC Level 3 Fashion. 

Her last set of grades were: A Level 100% A-A*; GCSE 70% A-A* (100% A*-B). She had a previous 22-year career as a print designer and colourist, creating print ranges for the international market. For the past 8 years Nicky has been a workshop developer and leader for the online and F2F courses for Textile and Art teachers on behalf of the Textile Skills Centre, including pattern development. Nicky has mentored many graduate trainees, and now mentors many fellow teachers through the TSC mentorship programme.


What other teachers have said about Nicky's workshops:
'Having been to one of Nicky's workshops, I used one of her lessons and received an 'Outstanding' observation.'
'Superb day - so inspirational! So much covered and a LOT of new skills learnt. Thanks!!'
'Loads of info which was GREAT. All really useful & relevant. Brilliant starting point for newish Art & Design teacher. Thank you so much.'
'Fabulous presenter. Gave loads + loads of information and ideas. I feel really inspired! Loved the practical samples we did. Would highly recommend!
'A great course with lots of hands-on sampling. Great idea to hold it in a school which is much more realistic than an outside venue, gives ideas on taking creative inspiration back to the classroom'.
'Fantastic day, really useful and applicable to both Art and D&T subjects. Thanks!'



Moderator’s comments:
“Textile candidates’ personal portfolios were brimming with ideas, experiments and references to textile and fashion designers as well as fine artists. Overall, the submission was exceptional in the engagement and industry and imaginative use of materials.’ 

'In Textiles, the standard of the work was outstanding…The course structure was strong. Finished pieces were often exciting and innovative. The individuality of the candidates was clearly seen in the diversity of colours, styles and techniques carefully annotated in work books and then displayed in the final outcomes.”

“The course gave candidates a very strong framework on which to build a response to the theme. Ideas were developed showing depth and thought so that the work of the highest achieving candidates was original, creative and in-depth.” 







COSTS & BOOKING VIA CADEMY: £ 215 / DAY (+ Cademy Fee)



*ALERT: ECT/NQT's, TRAINEE TEACHERS, TECHNICIANS & THOSE SELF-FUNDING*
Discounts available - Please contact dawn@textileskillscentre.com for more information.



All of the Textile Skills Centre events are ticket only and payable IN ADVANCE. The Textiles Skills Centre uses Cademy to automate the bookings via credit card and BACS. When you book you will receive by email a booking confirmation with a link to the invoice and payment details.  NB Textiles Skills Centre is NOT VAT registered.

If you have any queries, please email us at: info@textileskillscentre.com, and include your phone number and/or email so that we can contact you easily.

Textiles Skills Centre

Textiles

Arts & Crafts

Fashion Crafts

An Exciting Practical Face to Face Course working with a heat press, for anyone wanting to learn new textile skills and techniques.

Heat Press Techniques for Textiles (COVENTRY)

General admission

Sutton Coldfield

By the end of the course you will have picked up numerous tips and guidance and advice to help you carry out great property valuations/market appraisal's which will help you improve you conversion rate and win more clients.

Mark Bentley PPNAEA (Mark Bentley Ltd)

Valuation

Marketing

Property Development

Real Estate Marketing

Appraisal

Carrying out successful property valuations/marketing appraisals 

Stratford

The Temporary Works Supervisor course will provide you with knowledge of the role. You will also gain a good understanding of risk management on a temporary works site.
Course Objectives:
By the end of the course, the delegate will gain knowledge of:
Have gained an understanding of the importance of cooperation and teamwork on a temporary works site
Understand the legal duties of the role
Have a stronger awareness of risk management on-site as well as the roles of a supervisor and their fellow employees on site
Leave the course with an understanding of the “4C’s”, Communication, Cooperation, Coordination and Competency
Course Content:
Different groups and types of Temporary Works
BS5975:2019
CDM Regulations
Legislation and Codes of Practice
Temporary Works Register, Design Brief and Design
Case studies, policy and procedures, Standard solutions and permitted drawings
Risk assessments, method statements
Safe systems of work
The roles and duties of a Temporary Works Supervisor
Assessment:
To successfully complete the course, you will need to get 72% or above in the final exam. The trainer encourages the delegates to be interactive and involved throughout the training.
Certificate:
The certificate for this course is valid for 5 years.
Instructions
Please note all Temporary Works Supervisor courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Temporary Works Supervisor (TWS)

General Admission

Chelmsford

Our CITB Online - Site Supervisors’ Safety Training Scheme (SSSTS) Refresher course is designed to give attendees a broad reminder of their responsibilities for health and safety on construction sites. Approved and endorsed by the United Kingdom Contractors Group, the SSSTS refresher course is a must for anyone who occupies a supervisory role on UKCG sites and wants to brush up on their knowledge of their legal responsibilities and the latest construction industry regulations.
The SSSTS Refresher course has been created to provide existing supervisors, or those who are just entering into a supervisory role, with in-depth knowledge of health and safety legislation and procedures. If a candidate completed a full SSSTS training course up to 5 years ago, they will be required to attend a refresher programme.
Prerequisites
SSSTS certificates are of course valid for up to 5 years, but due to the ever-changing nature of the industry, it is recommended that staff stay up to date by enrolling on a refresher course long before the qualification expires.
Instructions
Please note all Site Supervisor Training courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

Site Supervisor Training Scheme (SSSTS) Refresher

This one-day course is a must for anyone considering or already working within a construction or civil engineering environment. This course provides Health and Safety awareness and is endorsed by Build UK as a standard training for all operatives on site.
Aims
To give a clear understanding of Regulations & Legislation that applies to construction work and is an ideal refresher for any operative that has previously completed training in Health & Safety.
Course Content
• Accident prevention
• Health & Safety law
• Control and management of the site and your how your role fits in with this
• Risk assessments and method statements
• Performing safely on site
• Reporting unsafe acts to prevent an accident
• Individual & employee responsibilities
• What to do if you think anyone’s Health and Safety is being put at risk
Assessment
At the end of this course, all delegates will have a clear understanding of the requirements of Health and Safety Legislation and their responsibilities to comply with them.
Candidates will need to complete a multiple-choice exam at the end of the CITB course. They will also need to engage and interact with others throughout the day.
Certificate
This certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all operatives. The certificate is part of CSCS Green Card requirements.
To remain certified in this area, you will need to retake the course before the expiry date or have completed an NVQ2 or higher in your skills set.
Instructions
Please note all Health & Safety Awareness courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

Health & Safety Awareness (for Green CSCS)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Real Estate Financial Modelling course will enhance delegates skills in crafting sophisticated financial models tailored for debt financing within the Real Estate sector.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is another One-Day course that is intended for the most ambitious modellers in the property industry, with a focus on constructing a flexible Real Estate Debt Model. This Real Estate Finance course follows on perfectly from our Real Estate Analyst and Real Estate Developer training courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course delegates will...</strong></strong><br fr-original-style="" style="box-sizing: border-box;">&bull; Learn how to build senior debt models with geared net cash flow.<br fr-original-style="" style="box-sizing: border-box;">&bull; Explore and assess the influence of complex debt structures on returns.<br fr-original-style="" style="box-sizing: border-box;">&bull; Develop advanced mezzanine debt models affecting project cash flows.<br fr-original-style="" style="box-sizing: border-box;">&bull; Model joint venture structures for optimised partnerships.<br fr-original-style="" style="box-sizing: border-box;">&bull; Calculate promote and profit share structures in Real Estate transactions.<br fr-original-style="" style="box-sizing: border-box;">&bull; Construct sophisticated project cash flow models with mezzanine debts.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></strong><br fr-original-style="" style="box-sizing: border-box;">&bull; Real Estate Professionals who have had exposure to Real Estate financial models<br fr-original-style="" style="box-sizing: border-box;">&bull; Mid to Senior level Real Estate Analysts looking to develop their financial modelling skills in development, portfolio analysis<br fr-original-style="" style="box-sizing: border-box;">&bull; Real Estate Developers<br fr-original-style="" style="box-sizing: border-box;">&bull; Financial Analysts<br fr-original-style="" style="box-sizing: border-box;">&bull; Investment Managers<br fr-original-style="" style="box-sizing: border-box;">&bull; Banking and Finance Professionals in Real Estate</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong></strong><br fr-original-style="" style="box-sizing: border-box;">&bull; Mathematics of amortisation and debt finance.<br fr-original-style="" style="box-sizing: border-box;">&bull; Basic senior debt models and geared net cash flow.<br fr-original-style="" style="box-sizing: border-box;">&bull; Debt Cash Flow metrics: LTV, IRR and Interest Rate Dynamics.<br fr-original-style="" style="box-sizing: border-box;">&bull; Mezzanine debt modelling.<br fr-original-style="" style="box-sizing: border-box;">&bull; Joint Venture structures between developers and lender/equity partners.<br fr-original-style="" style="box-sizing: border-box;">&bull; Promote and profit share structure calculations.<br fr-original-style="" style="box-sizing: border-box;">&bull; Advanced project cash flows with mezzanine debt.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A Bayfield Training Certificate</li><li value="2" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Course Files</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the Real Estate Finance such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



This Real Estate Financial Modelling course will enhance delegates skills in crafting sophisticated financial models tailored for debt financing within the Real Estate sector.
This is another One-Day course that is intended for the most ambitious modellers in the property industry, with a focus on constructing a flexible Real Estate Debt Model. This Real Estate Finance course follows on perfectly from our Real Estate Analyst and Real Estate Developer training courses.

On this course delegates will...
• Learn how to build senior debt models with geared net cash flow.
• Explore and assess the influence of complex debt structures on returns.
• Develop advanced mezzanine debt models affecting project cash flows.
• Model joint venture structures for optimised partnerships.
• Calculate promote and profit share structures in Real Estate transactions.
• Construct sophisticated project cash flow models with mezzanine debts.

Who will benefit from this course?
• Real Estate Professionals who have had exposure to Real Estate financial models
• Mid to Senior level Real Estate Analysts looking to develop their financial modelling skills in development, portfolio analysis
• Real Estate Developers
• Financial Analysts
• Investment Managers
• Banking and Finance Professionals in Real Estate

Course Outline
• Mathematics of amortisation and debt finance.
• Basic senior debt models and geared net cash flow.
• Debt Cash Flow metrics: LTV, IRR and Interest Rate Dynamics.
• Mezzanine debt modelling.
• Joint Venture structures between developers and lender/equity partners.
• Promote and profit share structure calculations.
• Advanced project cash flows with mezzanine debt.


Included in the Course
A Bayfield Training Certificate
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the Real Estate Finance such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Financial Modelling & Analysis

Real Estate Finance

Financial Modelling

Financial Analysis

Professional Development

Continuous Professional Development (CPD)

This Real Estate Financial Modelling course will enhance delegates skills in crafting sophisticated financial models tailored for debt financing within the Real Estate sector.

Real Estate Finance (Debt Financing)

Wellbeing Champions is a CPD accredited course created to train employees to become health and wellbeing advocates in the workplace. Champions have the knowledge, passion and practical tools to promote physical, mental, social and financial wellbeing while driving engagement for greater participation. Champions are encouraged to be pro-active in their role to underpin a preventative measure for employee wellbeing.

Course includes
2 x Half Day Training Sessions On-Line
Champions Lanyard
Champions Badge
Access To Champions Digital Toolbox
Champions CPD Certificate - PDF

We Are Wellbeing LTD

Wellbeing Champions Training 🏅 

<span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over &pound;570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm&#39;s compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017.</p></span></span><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T<span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">his course will cover the following to assist firms MLROs, MLCOs and&nbsp;</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Management with fulfilling their AML management responsibilities:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">How to comply with your obligations and stay compliant</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">FWRA &ndash; linked with PCPs</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Mandatory AML Policies and Procedures - SRA have concerns</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Training and supervising staff</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Audits</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">SRA requirements</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Reporting SARS</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">POCA/TA</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Fulfilling reporting officer and compliance officer duties</div></li></ul></span></span></span><h2 fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles.</span></p><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Helen Torresi, Consultant, DG Legal</span></strong></a></h3><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.</span></p><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></span>

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.
As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm's compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks.
If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017.
This course will cover the following to assist firms MLROs, MLCOs and Management with fulfilling their AML management responsibilities:
How to comply with your obligations and stay compliant
FWRA – linked with PCPs
Mandatory AML Policies and Procedures - SRA have concerns
Training and supervising staff
Audits
SRA requirements
Reporting SARS
POCA/TA
Fulfilling reporting officer and compliance officer duties
Target Audience
The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).



DG Legal

Anti-Money Laundering (AML)

Anti-Money Laundering (AML) Training For MLROs, MLCOs And Law Firm Management Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

Targa Rally Webinar: Your Complete Guide to Getting Started
Are you curious about Targa Rallies and eager to dive into the excitement? This engaging webinar is your ultimate introduction to the world of Targa Rallies, designed for newcomers and enthusiasts alike.
What You’ll Learn:
The Basics of Targa Rallies: Discover the essential requirements to get started.
Events & Championships: Explore the wide range of Targa Rallies and championships available across the UK.
Timing & Navigation: Gain a clear understanding of how timing and navigation work in these events.
Special Tests: Learn what special tests are and how to tackle them with confidence.
Delivered by Motorsport UK Coach and Targa Rally Organiser Graham Raeburn, this webinar provides expert insights and practical advice to help you embark on your Targa Rally journey.
Join us to kickstart your rallying adventure!

Rally Navigation Training Services

Motorsport

Discover the world of Targa Rallies! Join our expert-led webinar to learn the basics, explore events and championships, and master timing, navigation, and special tests. Perfect for beginners!

Introduction to Targa Rallies

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color: rgb(13, 13, 13);">Are you camera shy or overly self-critical when making videos for your business?</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color: rgb(13, 13, 13);">Don&#39;t let it hold you back!</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color: rgb(13, 13, 13);"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(13, 13, 13);">🎥 Join us on our FREE webinar.</span><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color: rgb(13, 13, 13);">Our webinar is designed to boost your confidence and enhance your presentation skills. Learn practical tips to overcome camera shyness and deliver engaging videos that captivate your audience.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color: rgb(13, 13, 13);">Don&#39;t miss out&mdash;register now and step into the spotlight with confidence!</span></p>

Are you camera shy or overly self-critical when making videos for your business?

Don't let it hold you back!

✔ Join us on our FREE webinar.

Our webinar is designed to boost your confidence and enhance your presentation skills. Learn practical tips to overcome camera shyness and deliver engaging videos that captivate your audience.

Don't miss out—register now and step into the spotlight with confidence!

Clockwork Eye Video

Photography & Video

Video

Video Marketing

Video Creation

Mobile Video Production

Film & Video

Videography

Video Production

Video Editing

Video & Mobile Marketing

Overcome camera shyness and boost your presentation skills! 🎥 Join our FREE webinar designed to build your confidence and teach practical tips for creating engaging videos. Don’t miss out—register now and step into the spotlight with confidence!

Camera Confidence & Presentation Skills (FREE Webinar)

<div dir="ltr" style="color: rgb(31, 31, 31); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(31, 31, 31);">
<div dir="ltr" style="color: rgb(31, 31, 31); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(31, 31, 31);">
<div dir="ltr" style="color: rgb(31, 31, 31); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(31, 31, 31);">
<div dir="ltr" style="color: rgb(31, 31, 31); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(31, 31, 31);">

<p style='margin: 0cm 0cm 0.0001pt; font-size: 15px; font-family: Calibri, "sans-serif"; color: var(--text); box-sizing: border-box;' id="isPasted" fr-original-style='margin:0cm;margin-bottom:.0001pt;font-size:15px;font-family:"Calibri","sans-serif";'><span style='font-family: "Segoe UI", "sans-serif"; box-sizing: border-box;' fr-original-style='font-family:"Segoe UI","sans-serif";'><u fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Explainer Video:</strong></u></span></p>

<iframe width="560" height="315" src="https://www.youtube.com/embed/I-lmMCXyzA8?si=ppw5z8XkrJwaocGt" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe>

<p style='margin: 0cm 0cm 0.0001pt; font-size: 15px; font-family: Calibri, "sans-serif"; color: var(--text); box-sizing: border-box;' id="isPasted" fr-original-style='margin:0cm;margin-bottom:.0001pt;font-size:15px;font-family:"Calibri","sans-serif";'><span style='font-family: "Segoe UI", "sans-serif"; box-sizing: border-box;' fr-original-style='font-family:"Segoe UI","sans-serif";'><u fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong></u></span><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower Your Business with Video Editing Fundamentals</strong></strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In today&#39;s digital landscape, video has become an indispensable tool for businesses of all sizes to reach a wider audience, build brand awareness, and drive sales. Our comprehensive beginner&#39;s video editing workshop has been designed specifically for business owners who want to get started with using video in their marketing.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What You&#39;ll Learn:</strong></strong></p>

<ul fr-original-style="" style="box-sizing: border-box;">
<li value="1" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Basics of Video Editing:</strong></strong> Gain a solid understanding of essential video editing concepts, including terminology, editing tools and techniques, and software navigation.</li>
<li value="2" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Creating Compelling Video Content:</strong></strong>&nbsp;Discover the secrets to producing engaging videos that capture attention, communicate your message effectively, and align with your brand identity.</li>
<li value="3" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Mastering Editing Techniques:</strong></strong>&nbsp;Learn to use simple techniques that will make editing videos easier.</li>
</ul>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workshop Benefits:</strong></strong></p>

<ul fr-original-style="" style="box-sizing: border-box;">
<li value="1" fr-original-style="" style="box-sizing: border-box;">Gain the skills to create professional-looking videos without prior editing experience.</li>
<li value="2" fr-original-style="" style="box-sizing: border-box;">Learn how to effectively use video editing software to produce high-quality content.</li>
<li value="3" fr-original-style="" style="box-sizing: border-box;">Discover storytelling techniques and editing strategies to create engaging videos that resonate with your target audience.</li>
<li value="4" fr-original-style="" style="box-sizing: border-box;">Enhance your marketing efforts with compelling video content that drives brand awareness and sales.</li>
</ul>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Take This Workshop:</strong></strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This workshop is ideal for business owners, entrepreneurs, and marketing professionals who want to incorporate video into their marketing strategies but lack prior editing experience.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workshop Prerequisites:</strong></strong></p>

<ul fr-original-style="" style="box-sizing: border-box;">
<li value="1" fr-original-style="" style="box-sizing: border-box;">A basic understanding of computers and the internet</li>
<li value="2" fr-original-style="" style="box-sizing: border-box;">A willingness to learn and practice new skills</li>
</ul>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workshop Format:</strong></strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This workshop is delivered online on Zoom.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workshop Duration:</strong></strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This workshop has been broken down into three sessions and runs over three weeks. Each session is run on a Friday from 12 to 2 PM so there is no information overload.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Don&#39;t miss out on this opportunity to empower your business with the power of video editing. Enrol in our beginner&#39;s video editing workshop today and start creating captivating videos that drive engagement, boost conversions, and elevate your business to new heights of success.</p>
</div></div></div></div>

Explainer Video:


What You'll Learn:
The Basics of Video Editing: Gain a solid understanding of essential video editing concepts, including terminology, editing tools and techniques, and software navigation.
Creating Compelling Video Content: Discover the secrets to producing engaging videos that capture attention, communicate your message effectively, and align with your brand identity.
Mastering Editing Techniques: Learn to use simple techniques that will make editing videos easier.
Workshop Benefits:
Gain the skills to create professional-looking videos without prior editing experience.
Learn how to effectively use video editing software to produce high-quality content.
Discover storytelling techniques and editing strategies to create engaging videos that resonate with your target audience.
Enhance your marketing efforts with compelling video content that drives brand awareness and sales.
Who Should Take This Workshop:
This workshop is ideal for business owners, entrepreneurs, and marketing professionals who want to incorporate video into their marketing strategies but lack prior editing experience.
Workshop Prerequisites:
A basic understanding of computers and the internet
A willingness to learn and practice new skills
Workshop Format:
This workshop is delivered online on Zoom.
Workshop Duration:
This workshop has been broken down into three sessions and runs over three weeks. Each session is run on a Friday from 12 to 2 PM so there is no information overload.
Don't miss out on this opportunity to empower your business with the power of video editing. Enrol in our beginner's video editing workshop today and start creating captivating videos that drive engagement, boost conversions, and elevate your business to new heights of success.

Video Design

This video editing workshop equips you with the essential skills to create professional-looking videos for your business, even if you've never edited before.

Beginner's Guide to Video Editing (Interactive Workshop)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Mental Health First Aid Refresher 4-hour training sessions</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can you remember ALGEE?&nbsp;</strong>Mental Health Action Plan.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). &nbsp;If it&#39;s time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Revisit the key areas from the full course. Keep up to date with the latest statistics and information.</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you are a Mental Health First Aider or MHFA Champion you have skills for life that support you and the people around you. &nbsp;Mental Health First Aid training can be kept up to date through this four hour MHFA Refresher course, which will empower you to: &nbsp;Update your knowledge of mental health and what influences it Update your awareness of current mental health supports available Practise applying the Mental Health First Aid Action Plan. Learning takes place through a mix of presentations, group discussions and workshop activities. We limit numbers to 20 people per course so that the instructor can keep people safe and supported, to get the most from their learning experience with us.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for those that have completed the MHFA England Mental Health First Aid or Champion course.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/faq-s/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">FAQs</span></a></u></p>

Mental Health First Aid Refresher 
4-hour training 
Your instructor will be a Registered Mental Health Nurse 
Can you remember ALGEE? Mental Health Action Plan.

Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.

Course outcomes
The MHFA Refresher course takes four hours to complete and will enable learners to: 
Keep their knowledge, awareness, and skills of mental health support current
Update their knowledge of mental health and what influences it
Practice applying the Mental Health First Aid action plan
Once you have completed your MHFA Refresher course, you will be certified for three years. You will also be invited to become or stay a member of MHFA England's Association of Mental Health First Aiders, making sure you have everything you need to feel confident when supporting others.


Completed a different mental health first aid course, you can still complete this refresher to maintain your MHFAider status
As part of the MHFA vision to improve the mental health of the nation, we are now able to accept other Level 3 qualifications from other providers as entry points for this course.
This includes:
FutureQuals Level 3 Award in Mental Health: Workplace First Aider FAA Level 3 Award in Supervising First Aid for Mental Health (RQF)

Our full workshop collection


Also, available for groups of 10 to 25 learners. 
 For more information, contact us


Mindmaps Wellbeing

Mental Health Awareness

Mental Health First Aid

Approved Training Organisation (ATO)

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Wellbeing

Mental Resilience

Mental Health At Work

Mental Health Nurse

Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years).  If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.

2668 Courses in Coventry

Interactive Presentation Skills

By Lapd Solutions Ltd

Train The Trainer

By Lapd Solutions Ltd

The Phoenix Effect

By Lapd Solutions Ltd

Coaching Skills

By Lapd Solutions Ltd

High Performing Teams (HPTs)

By Lapd Solutions Ltd

The Moccasin Manager

By Lapd Solutions Ltd

Managing Meetings

By Lapd Solutions Ltd

Learning Centre Support Specialist

By Lapd Solutions Ltd

Heat Press Techniques for Textiles (COVENTRY)

By Textiles Skills Centre

Carrying out successful property valuations/marketing appraisals

By Mark Bentley PPNAEA (Mark Bentley Ltd)

Search By Location