5844 Courses

If you want to gain a solid understanding of First Aid for Pets and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive course designed by expert instructors. Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this course. This premium online course ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning a CPD accredited certification. With this programme, success becomes a lot easier that enables you to monetise your skills. This course is designed for both part-time and full-time students and can be completed at a pace that suits your learning style. This course is developed by industry experts and is packed with several insightful modules to give you a proper understanding of First Aid for Pets and allow you to accelerate your career. Our course is endorsed by the Quality Licence Scheme, ensuring your newly acquired skills will enhance your professional development. Meet the Accreditation The CPD Certification Service (CPD UK) assure the First Aid for Pets course training and learning activities are relevant, reliable, and upto date. Why People Enrol this course From One Education: Eligibility for an endorsed certificate upon successful completion of the course Learning materials of our course contains engaging voiceover and visual elements for your comfort Get 24/7 access to all course content for a full year Complete the course at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Efficient assessments and instant results upon completion of our course This masterclass online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our course today and take control of your career! Course Curriculum: Here is a curriculum breakdown of the First Aid for Pets course: Module 01 Basics of First Aid What Is First Aid? Pet First Aid Difference between Pet First Aid and Human First Aid General Directions for First Aid Summary Module 02 Handling Fracture and Injuries What Is Fracture? How to Handle the Injured Pet Chemical Injuries Abscess and Bandaging Summary Module 03 Stings, Bites and Burns Insect Bites Bite Wounds Burns Electrocution Snakebite Summary Module 04 Impalement Injuries, Drowning and Choking Impalement Injuries Eye Injuries Primary Cause Bleeding Stopping External Bleeding Internal Bleeding Drowning Choking Bloat Summary Module 05 Pet First Aid for Fainting, Fever and Dehydration Fainting Fever Dehydration Hyperthermia Summary Module 06 First Aid for Breathing Problems Breathing Problems Dyspnea Chronic Bronchitis Bacterial Pneumonia Pulmonary Fibrosis Summary Module 07 Diarrhoea and Vomiting Diarrhoea Vomiting Care for Diarrhoea and Vomiting Summary Module 08 Treatment for Difficult Labour and Poisoning Difficult Labour Poisoning Common Poisons for Pets Human Medications Chocolates Onions Grapes and Raisins Macadamia Nuts Alcohol Caffeine Corn and Sweet Corn Xylitol Avocados Prevention Summary Module 09 Straining, Sunburn and Wounds Understanding Straining What Is Constipation? Causes of Constipation Symptoms of Constipation Treating Constipation Treating Straining Sunburn Wounds Summary Module 10 Shock and Regular Check-Ups What Is Shock? Shock and the Cardiovascular System Causes of Shock Symptoms of Shock Treating Shock Regular Care for Pets Summary Module 11 Cardiopulmonary Resuscitation (CPR) What Is Cardiopulmonary Resuscitation (CPR)? Rescue Breathing Chest Compressions Secondary Survey Summary Module 12 Tips for Handling Pets Dog Park Etiquette Leaving Pet While Travelling Travelling with Pet Tick Removal General Pet Care Tips Summary How is the course assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. For each test, the pass mark will be set to 60%. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, learners will be able to order an endorsed certificate as proof of their achievement. The hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £109 International: £109 + £10 (postal charge) = £119 CPD Accredited Certification from One Education After successfully completing this First Aid for Pets course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 150 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course. The course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and being over the age of 16. Career path This course will help you procure a job in the relevant field and will allow you to advance your career. Many job roles will be available for you to explore after completing this course. This also increases your competency to be eligible for promotions at work. Enrol now and take your career to the next step with One Education.

This PA - Personal Assistant course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This PA - Personal Assistant course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. *** Additional Gift Courses *** Course 01: Leadership Course 02: Problem Solving Skills Course 03: Office Skills Course 04: Time Management Skills The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Key Features: Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Accreditation All of our courses, including this PA - Personal Assistant course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your PA - Personal Assistant course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the PA - Personal Assistant course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Course Curriculum The detailed curriculum outline of our Admin, Secretarial & PA course is as follows: ***Admin, Secretarial & PA*** Module 01 - Introduction to Admin Support Assistant Role and Responsibilities of an Assistant / Secretary Job Functions and Required Skills Planning Work Details Difference between Secretary and Assistant Module 02 - Introduction to Personal Assistant Role and Responsibilities of PA / Secretary Job Functions and Required Skills Planning Work Details Difference between Secretary and PA Module 03 - Introduction to Office Administration What does an Office Administrator Do? What are the requirements for being a Successful Office Administrator Education Training Certificate ... and more! Module 04 - Skills of an Effective Administrator Introduction Three Skills Approach Tips on How to Develop These Skills Module 05 - Introduction to Reception and Receptionist Introduction to the Module Topics to be Covered Job Requirements and Work Environment 21st Century Skills for a Receptionist Duties and Responsibilities Cover Letter and Resume for Receptionist Module 06 - Business Telephone Skills Telephone Etiquette Telephone Skills Telephone Courtesy Tips Domestic and International Calls Voice-Mail Courtesy Module 07 - Representing Your Boss and Company Competence Professionalism Importance of Professionalism at Work Characteristics of Professionalism Reflecting Brand Values ... and more! Module 08 - Business Etiquette Introduction to Business Etiquette Importance of Business Etiquette Types of Business Etiquette How to Improve Business Etiquettes Module 09 - Mail Services and Shipping The Office Mail Mailing and Shipping Details Addressing Address Format Layout for British Forces Post Office (BFPO) ... and more! Module 10 - Travel Arrangements Business Travel Hotel Reservations Transportation Reservations Itinerary and Trip Checklist International Travel Module 11 - Organising Meeting and Conferences Meeting Arrangements Types of Meeting Scheduling Meetings Meeting Minutes Corporate Minutes Conferences ... and more! Module 12 - Diary Management and Note-taking Introduction to Diary Management Different Types of Diary Management How to Work on the Diary Importance of Updated Diary System Security and Confidentiality When Using a Diary System ... and more! Module 13 - Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Module 14 - Record Keeping and Filing Systems Keeping Accurate Records Filing Systems How to Alphabetise for Filing and Indexing Handling Confidential Documents Computer File Organising Module 15 - Business Writing Skills Structures of Business Documents Structures of Other Official Documents Editing and Proofreading What does a Proofreader do? Proofreading Proofreading Symbols ... and more! Module 16 - Organisational Skills Organizing Daily Work Organizing Workplace Organizing Resources Organizing Tools Cultivating Organisational Habits Module 17 - Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 18 - Customer Service Introduction To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers and How to Help them How to Deal with Difficult Customers Aspects of Phone Etiquette Using Proper Phone Language ... and more! Module 19 - Effective Planning and Scheduling Work Breakdown Structure Introduction to WBS Deliverable & Phase-Based WBS Steps for Creating WBS Best Practices and Tips for WBS Estimation Process and Resources Alignment Estimating Durations Increasing Estimation Accuracy Task Dependencies Dependency Definitions Dependency Types Aligning Resources with Activities Resource Breakdown Structure Resource Calander Stages of Resource Scheduling Definition Allocation Aggregation ... and more! Module 20 - Invoicing/Petty Cash Financial Record Keeping Invoice Petty Cash Budgeting Budgeting Process Importance of Budgets CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Admin, Secretarial & PA course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior qualifications to enroll on this course. Career path This course will lead you to many different career opportunities, here are few prospects: Secretarial Manager: £44,000 - £47,000 per annum Secretarial Administrator: £40,000 - £45,000 per annum Admin: £25,000 - £30,000 per annum Admin Assistant: £20,000 - £24,000 per annum Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

If you want to gain a solid understanding of First Aid for Pets and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive course designed by expert instructors. Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this course. This premium online course ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning a CPD accredited certification. With this programme, success becomes a lot easier that enables you to monetise your skills. This course is designed for both part-time and full-time students and can be completed at a pace that suits your learning style. This course is developed by industry experts and is packed with several insightful modules to give you a proper understanding of First Aid for Pets and allow you to accelerate your career. Our course is endorsed by the Quality Licence Scheme, ensuring your newly acquired skills will enhance your professional development. Meet the Accreditation The CPD Certification Service (CPD UK) assure the First Aid for Pets course training and learning activities are relevant, reliable, and upto date. Why People Enrol this course From One Education: Eligibility for an endorsed certificate upon successful completion of the course Learning materials of our course contains engaging voiceover and visual elements for your comfort Get 24/7 access to all course content for a full year Complete the course at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Efficient assessments and instant results upon completion of our course This masterclass online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our course today and take control of your career! Course Curriculum: Here is a curriculum breakdown of the First Aid for Pets course: Module 01 Basics of First Aid What Is First Aid? Pet First Aid Difference between Pet First Aid and Human First Aid General Directions for First Aid Summary Module 02 Handling Fracture and Injuries What Is Fracture? How to Handle the Injured Pet Chemical Injuries Abscess and Bandaging Summary Module 03 Stings, Bites and Burns Insect Bites Bite Wounds Burns Electrocution Snakebite Summary Module 04 Impalement Injuries, Drowning and Choking Impalement Injuries Eye Injuries Primary Cause Bleeding Stopping External Bleeding Internal Bleeding Drowning Choking Bloat Summary Module 05 Pet First Aid for Fainting, Fever and Dehydration Fainting Fever Dehydration Hyperthermia Summary Module 06 First Aid for Breathing Problems Breathing Problems Dyspnea Chronic Bronchitis Bacterial Pneumonia Pulmonary Fibrosis Summary Module 07 Diarrhoea and Vomiting Diarrhoea Vomiting Care for Diarrhoea and Vomiting Summary Module 08 Treatment for Difficult Labour and Poisoning Difficult Labour Poisoning Common Poisons for Pets Human Medications Chocolates Onions Grapes and Raisins Macadamia Nuts Alcohol Caffeine Corn and Sweet Corn Xylitol Avocados Prevention Summary Module 09 Straining, Sunburn and Wounds Understanding Straining What Is Constipation? Causes of Constipation Symptoms of Constipation Treating Constipation Treating Straining Sunburn Wounds Summary Module 10 Shock and Regular Check-Ups What Is Shock? Shock and the Cardiovascular System Causes of Shock Symptoms of Shock Treating Shock Regular Care for Pets Summary Module 11 Cardiopulmonary Resuscitation (CPR) What Is Cardiopulmonary Resuscitation (CPR)? Rescue Breathing Chest Compressions Secondary Survey Summary Module 12 Tips for Handling Pets Dog Park Etiquette Leaving Pet While Travelling Travelling with Pet Tick Removal General Pet Care Tips Summary How is the course assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. For each test, the pass mark will be set to 60%. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, learners will be able to order an endorsed certificate as proof of their achievement. The hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £109 International: £109 + £10 (postal charge) = £119 CPD Accredited Certification from One Education After successfully completing this First Aid for Pets course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 150 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course. The course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and being over the age of 16. Career path This course will help you procure a job in the relevant field and will allow you to advance your career. Many job roles will be available for you to explore after completing this course. This also increases your competency to be eligible for promotions at work. Enrol now and take your career to the next step with One Education.

If you want to gain a solid understanding of First Aid for Pets and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive course designed by expert instructors. Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this course. This premium online course ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning a CPD accredited certification. With this programme, success becomes a lot easier that enables you to monetise your skills. This course is designed for both part-time and full-time students and can be completed at a pace that suits your learning style. This course is developed by industry experts and is packed with several insightful modules to give you a proper understanding of First Aid for Pets and allow you to accelerate your career. Our course is endorsed by the Quality Licence Scheme, ensuring your newly acquired skills will enhance your professional development. Meet the Accreditation The CPD Certification Service (CPD UK) assure the First Aid for Pets course training and learning activities are relevant, reliable, and upto date. Why People Enrol this course From One Education: Eligibility for an endorsed certificate upon successful completion of the course Learning materials of our course contains engaging voiceover and visual elements for your comfort Get 24/7 access to all course content for a full year Complete the course at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Efficient assessments and instant results upon completion of our course This masterclass online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our course today and take control of your career! Course Curriculum: Here is a curriculum breakdown of the First Aid for Pets course: Module 01 Basics of First Aid What Is First Aid? Pet First Aid Difference between Pet First Aid and Human First Aid General Directions for First Aid Summary Module 02 Handling Fracture and Injuries What Is Fracture? How to Handle the Injured Pet Chemical Injuries Abscess and Bandaging Summary Module 03 Stings, Bites and Burns Insect Bites Bite Wounds Burns Electrocution Snakebite Summary Module 04 Impalement Injuries, Drowning and Choking Impalement Injuries Eye Injuries Primary Cause Bleeding Stopping External Bleeding Internal Bleeding Drowning Choking Bloat Summary Module 05 Pet First Aid for Fainting, Fever and Dehydration Fainting Fever Dehydration Hyperthermia Summary Module 06 First Aid for Breathing Problems Breathing Problems Dyspnea Chronic Bronchitis Bacterial Pneumonia Pulmonary Fibrosis Summary Module 07 Diarrhoea and Vomiting Diarrhoea Vomiting Care for Diarrhoea and Vomiting Summary Module 08 Treatment for Difficult Labour and Poisoning Difficult Labour Poisoning Common Poisons for Pets Human Medications Chocolates Onions Grapes and Raisins Macadamia Nuts Alcohol Caffeine Corn and Sweet Corn Xylitol Avocados Prevention Summary Module 09 Straining, Sunburn and Wounds Understanding Straining What Is Constipation? Causes of Constipation Symptoms of Constipation Treating Constipation Treating Straining Sunburn Wounds Summary Module 10 Shock and Regular Check-Ups What Is Shock? Shock and the Cardiovascular System Causes of Shock Symptoms of Shock Treating Shock Regular Care for Pets Summary Module 11 Cardiopulmonary Resuscitation (CPR) What Is Cardiopulmonary Resuscitation (CPR)? Rescue Breathing Chest Compressions Secondary Survey Summary Module 12 Tips for Handling Pets Dog Park Etiquette Leaving Pet While Travelling Travelling with Pet Tick Removal General Pet Care Tips Summary How is the course assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. For each test, the pass mark will be set to 60%. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, learners will be able to order an endorsed certificate as proof of their achievement. The hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £109 International: £109 + £10 (postal charge) = £119 CPD Accredited Certification from One Education After successfully completing this First Aid for Pets course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 150 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course. The course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and being over the age of 16. Career path This course will help you procure a job in the relevant field and will allow you to advance your career. Many job roles will be available for you to explore after completing this course. This also increases your competency to be eligible for promotions at work. Enrol now and take your career to the next step with One Education.

The Advanced Diploma in Mindfulness is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Advanced Diploma in Mindfulness consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? Effective Communication with Body Language is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic background to learn more on this subject. Course Content The Why of No - why No matters and why it's hard to say Why is No Important? 00:07:00 Why is No Difficult? Your Inner Gopher 00:09:00 Why is No Difficult? Six things that Drive you to Say Yes 00:09:00 The What of No - What to say No to, and when to say it What to do to Challenge your Instincts on No 00:05:00 What to Say No to 00:05:00 Specific things to Say No to 00:05:00 When to Say No 00:08:00 What are your Choices? 00:09:00 When to Say No to Relationships 00:04:00 What does No Mean? 00:04:00 What is Special Time? 00:05:00 The How of No - Here's the meat: how to say NO in lot's of situations How to be Happy with No 00:07:00 How to Decide Yes or No: Six Tools to Help Make Your Decision 00:10:00 How to Decide Yes or No: Six Ways of Thinking about Any Problem 00:05:00 How to Make No Feel Easier 00:09:00 How to Say No 00:04:00 How to say No to Friends and Loved Ones 00:02:00 How to say No to your Customers 00:03:00 How to say No to False Assumptions 00:06:00 How to say No to Temptation 00:04:00 How to Say No to your Colleagues at Work 00:03:00 How to Get on with it: How to say No to Procrastination 00:08:00 How to say No in Negotiations 00:11:00 More Tips on How to Say No 00:05:00 The What if of No - Oh wait! What if? ...Don't worry; I've got you covered What if they Resist your No? 00:12:00 What if you want to Say Yes? 00:04:00 Four 'What if?' Questions 00:04:00 What if you don't Follow my Advice? 00:02:00 Assignment Assignment - Advanced Diploma In Mindfulness 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

"Answering a call isn't just about picking up the phone, it's about creating an experience. Enhance your communication and negotiation skills, and master the art of dealing with challenging clients. Learn the art of handling customers professionally. Our Call Centre Training is here to help you develop the necessary communication, negotiation and technology skills. With this course, you'll be equipped to handle even the toughest clients with ease. This Call Centre Training is designed for individuals interested in pursuing a career in customer service, particularly in call centres. Whether you are a new entrant to the industry or seeking to enhance your skills, our course will help you develop the necessary skills for success in this field. Learning Outcomes: Understand the fundamentals of Call Centre operations and metrics. Develop key traits required to excel as a Call Centre agent. Enhance communication and negotiation skills to manage client expectations. Identify customer needs and maintain a healthy agent-customer relationship. Learn telephone etiquettes and best practices for professional conduct. Gain knowledge about emerging technologies and trends in the Call Centre industry. In the current competitive market, Call Centres play a crucial role in Recruitment. The Call Centre Training course provides an in-depth understanding of call centre operations and metrics, customer relationship management, and essential communication skills. The course modules cover key aspects such as telephone etiquettes, negotiation techniques, and managing difficult clients, empowering you with the right tools to provide exceptional customer service. Throughout the course, you'll learn about the various call centre metrics, industry trends, and the impact of emerging technologies on the industry. You'll also learn about the best practices and standards for professional conduct in a Call Centre environment. Upon completion, you'll have a solid foundation in call centre operations, making you an expert in this sector. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to enter the industry. Call Centre agents and managers seeking to enhance their skills and knowledge. Professionals looking to understand Call Centre operations and customer relationship management. Anyone interested in understanding the fundamentals of Call Centre management. Career path Call Centre Agent: £18,000 - £24,000 per annum Customer Service Representative: £16,000 - £25,000 per annum Call Centre Manager: £25,000 - £50,000 per annum Sales Representative: £18,000 - £40,000 per annum Operations Manager: £30,000 - £60,000 per annum Customer Service Manager: £25,000 - £50,000 per annum

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24 Hours Left! Don't Let Year-End Slip Away - Enrol Now! Boost Your Career By Enrolling In This Concierge Bundle To Overcome Your Challenges! Receive 09 CPD Accredited additional bundle courses for free when you purchase 1 QLS-Endorsed certificate course. If you wish to gain a solid and compact knowledge of Concierge and boost your career, then take a step in the right direction with this industry-standard, comprehensive Concierge bundle of courses, which are well organised. This Concierge package includes 1 Premium The Quality Licence Scheme-endorsed course with 09 additional CPD Accredited courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this Concierge bundle. This Concierge Bundle Package includes: Course 01: Certificate in Concierge at QLS Level 3 09 Additional CPD Accredited Premium Courses - Course 01: Hotel Management with Hotel Receptionist and Hospitality Management Course 02: Travel & Tourism Course 03: Customer Services Coordinator Course 04: Customer Management Training Course 05: Communication Skills Masterclass Course 06: Personal Hygiene Course Course 07: Confidence Building & Assertiveness Course 08: Decision-Making in High-Stress Situations Course 09: Online Time Management Management The course materials for Concierge are designed by experts. With this bundle package, which enables you to monetize your expertise, success becomes much simpler. Master the abilities, equip yourself with the appropriate qualities, and explore your job options in Concierge relevant industries. Your personal development is aided by this premium Concierge package, which has been approved by the Quality Licence Scheme and CPD accreditation. You'll have the freedom to practice at your own pace. Here are some of the key topics you will learn in this course: Understanding the needs and expectations of guests and customers Providing excellent customer service and hospitality Knowledge of local areas and resources, including restaurants, transportation and local events Handling and resolving complaints and difficult situations Maintaining and updating guest information and preferences Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support Here is the curriculum breakdown of main QLS Course of this Concierge bundle: Certificate in Concierge at QLS Level 3 Understanding the Service Types of Concierge Services Necessary Skills for Any Concierge Principles for a Concierge Service Business Delivering Customer Service Concierge Work Environment and Etiquettes Emergency Measures Assessment Process? After completing an online module from bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Concierge at QLS Level 3exams. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for anyone interested in pursuing a career in the hospitality industry, providing top-notch customer service to guests and customers. The course is suitable for the following: Aspiring professionals who have a passion for customer service and hospitality and want to work in hotels, resorts, or high-end residential buildings. Current customer service professionals who want to improve their skills and knowledge and advance in the hospitality industry. Individuals who are interested in working in the hotel, travel or tourism industry and want to learn more about the role and responsibilities. College students or recent graduates who are looking to enter the hospitality industry and gain a competitive edge over other job applicants. Entrepreneurs who are looking to start their own concierge or lifestyle management business. Requirements No prior background or expertise is required for this bundle. Career path Hotel Concierge Residential Concierge Guest Services Representative Lifestyle Manager Visitor Services Coordinator Membership Services Coordinator Guest Relations Specialist In the UK, the typical annual income for these professionals ranges from £25,000 to £60,000, depending on your experience. Certificates Certificate in Concierge at QLS Level 3 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you looking to enhance your reception skills and office admin expertise? Look no further! Our comprehensive course bundle offers you the opportunity to acquire essential skills that will make you a valuable asset in any professional setting. With a mix of QLS-endorsed and CPD-accredited courses, you'll gain knowledge and expertise that are highly sought after in today's job market. The first course in this bundle is QLS-endorsed, and upon completion, you'll receive a QLS hardcopy certificate for free. This certificate holds significant value and can be a valuable addition to your resume, demonstrating your commitment to professional development. The remaining ten courses are also relevant and CPD-QS accredited, ensuring that you receive high-quality training throughout the bundle. Learn how to excel in various aspects of reception skills and office admin, including executive and personal assistant training, effective minute taking, meeting management, workplace professionalism, customer service, body language, confidence building, assertiveness, cross-cultural awareness, communication skills, and time management. These skills are essential in today's dynamic business environment and will equip you with the knowledge and tools needed to excel in your career. With a strong focus on real life application, you'll gain the confidence and competence to handle real-world situations. We will guide you through each course, providing valuable insights and pro tips that you can implement immediately in your workplace. This bundle is designed to be accessible to learners at all levels of experience, whether you're just starting your career or looking to upskill. This Reception Skills and Office Admin Bundle Package includes: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 10 Premium Additional CPD QS Accredited Courses - Course 01: Executive and Personal Assistant Training Course Course 02: Effective Minute Taking Training Course 03: Diploma in Meeting Management Course 04: Workplace Professionalism Course 05: Customer Service Diploma - CPD Accredited Course 06: The Secrets of Body Language Course 07: Confidence Building & Assertiveness Course 08: Cross-Cultural Awareness Training Course 09: Communication Skills Masterclass Course 10: Time Management Why Prefer This Reception Skills and Office Admin Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Reception Skills and Office Admin bundle courses, you will be able to learn: Upon completing this course bundle, you will be able to: Excel in various aspects of reception skills and office admin, including executive and personal assistant duties, minute taking, meeting management, workplace professionalism, customer service, body language, confidence building, assertiveness, cross-cultural awareness, communication skills, and time management. Apply techniques to handle real-world situations in a professional setting. Demonstrate a high level of competence and confidence in your reception and office admin skills. Use effective communication and assertiveness techniques to manage difficult situations and conflicts. Understand the importance of body language and cross-cultural awareness in professional settings. Enhance your professional image and reputation through workplace professionalism. Utilise time management strategies to increase productivity and efficiency. ***Curriculum breakdown of Office Admin and Reception Skills*** Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel How is the [Reed_Title] Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals looking to enter or advance in the field of reception skills and office admin. Professionals seeking to upskill and enhance their abilities in reception and admin roles. Individuals looking to excel in customer service roles. Those interested in improving their communication, assertiveness, and time management skills in a professional setting. Anyone looking to enhance their cross-cultural awareness and body language skills. Career path This bundle will give you an edge in various professions, such as: Receptionist Office Administrator Executive Assistant Personal Assistant Customer Service Representative Meeting Coordinator Communications Specialist With salaries in the UK ranging from £20,000 to £40,000 per year on average, these roles offer lucrative career opportunities for skilled professionals. Certificates Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

We need to talk openly about how we are performing and we sometimes need to have an 'honest' conversation with our manager. We all know this, but it can be difficult. This short, focused workshop will give you the confidence and skills to have a conversation with your manager (or anyone else for that matter) about your performance and how you can add value. It will focus on how to get yourself heard and build better working relationships with those key to your success. The programme will help you: Overcome the barriers to effective performance conversations Receive feedback without taking it personally Improve working relationships with your manager Agree realistic expectations and targets (and get 'buy-in' for them) Improve your communication style Plan and prepare for honest conversations in the workplace 1 What is an honest conversation? Why don't we have them more often? What stops us? The cost of not having them 2 Asking for feedback 3 Preparing for challenge 4 The expectations conversation 5 Your communication styles 6 Planning and preparing for an honest conversation