<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Identifying learning and training needs, designing and sourcing training and learning solutions, delivering and evaluating training.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;"><strong style="color: rgb(16, 24, 64); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 64);">Learning &amp; Development Level 3</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Course Duration / 12 Months Level 3</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Apprenticeship Standard</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">L&amp;D Practitioners are typically involved with identifying learning / training needs, designing / sourcing training and learning solutions, delivering and evaluating training, and working with stakeholder / business area managers. The role focus is often on the practical delivery of training. The L&amp;D Practitioner will typically have expertise and competence in their specific field whether it be technical, vocational or behavioural (e.g. use of software, food preparation, working in teams).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">They link the learning within their area of responsibility to business objectives and performance, understanding the learning cycle and working by it. The role can be more specialist, with a focus on and requiring in-depth expertise in a specific area of L&amp;D such as learning design, e-learning or digital / blended learning.Whichever of these is an area of focus; the L&amp;D Practitioner is future focused, understands the business context/ culture and has a good grounding across the whole training and learning cycles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The L&amp;D Practitioner role typically exists in a wide range of organisations including private, public and third sector. The L&amp;D Practitioner role supports the learning and development (L&amp;D) function to contribute to, and influence, improved performance in the workplace at an individual, team and organisation level.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Typically, the role would work alongside colleagues who specialise in Human Resources (i.e. employee relations, reward, recruitment) often supported by an L&amp;D Administrator (more junior role) and report to an L&amp;D BusinessPartner / Consultant / Manager. L&amp;D Practitioners often work with Subject Matter Experts in different parts of the business</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong style="color: rgb(16, 24, 64); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 64);">Learning &amp; Development Level 3</strong></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Knowledge</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Foundation level theories and models that underpin effective adult learning and group behaviour. Forexample, training/learning cycle, group dynamics, continuing professional development, evaluation.</li><li fr-original-style="" style="box-sizing: border-box;">How different learning delivery channels &ndash; face-to-face, blended or digital &ndash; contribute to effective learning.</li><li fr-original-style="" style="box-sizing: border-box;">How to measure the impact of a learning intervention on delegates, eg L1/L2 Kirkpatrick, improvement in skills.</li><li fr-original-style="" style="box-sizing: border-box;">What their organisation does, its structure, values and its external market and sector.</li><li fr-original-style="" style="box-sizing: border-box;">The various L&amp;D roles that may be required for effective learning and development in an organisation.</li><li fr-original-style="" style="box-sizing: border-box;">The role of data to analyse learning needs and ensure effective delivery.</li><li fr-original-style="" style="box-sizing: border-box;">How technology supports learning, including understanding of digital platforms / delivery channels as relevant.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Skills</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identify and analyse learning needs: establish team and individual capability and learning gaps, in line with organisational performance outcomes and to enable effective evaluation.</li><li fr-original-style="" style="box-sizing: border-box;">Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training needs requirements.</li><li fr-original-style="" style="box-sizing: border-box;">Use effective analytical skills to seek out and analyse information.</li><li fr-original-style="" style="box-sizing: border-box;">Research of delivery options and resources including digital / online / blended solutions (including identifying existing resources)</li><li fr-original-style="" style="box-sizing: border-box;">Selecting appropriate delivery methods.</li><li fr-original-style="" style="box-sizing: border-box;">Monitor a learner&rsquo;s progress and deliver motivational and developmental feedback.</li><li fr-original-style="" style="box-sizing: border-box;">Apply techniques to analyse the impact of training from learners&rsquo; experience.</li><li fr-original-style="" style="box-sizing: border-box;">Consistently support colleagues / collaborate within the team and L&amp;D to achieve results.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behaviours</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Proactively look, listen and question to understand and learn.</li><li fr-original-style="" style="box-sizing: border-box;">An interest in new ideas and techniques, seeking and taking on board feedback, identifying areas for self development.</li><li fr-original-style="" style="box-sizing: border-box;">A willingness to explore and take risks to learn something new.</li><li fr-original-style="" style="box-sizing: border-box;">Consideration of the needs of others alongside the needs of the business.</li><li fr-original-style="" style="box-sizing: border-box;">They act with integrity and demonstrate organisational values in the way they interact with others</li></ul>

Rachel Hood

Learning & Development

Identifying learning and training needs, designing and sourcing training and learning solutions, delivering and evaluating training.

Learning & Development Level 3

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leading end-to-end sales interaction with customers and managing sales internally within an organisation.</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;"><strong style="color: rgb(16, 24, 64); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 64);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;"><strong style="color: rgb(16, 24, 64); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 64);">Sales Level 4</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Course Duration / 18 Months Level 4</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Apprenticeship Standard</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A Sales Executive is a sales person working in either the Business to Business or Business to Consumer markets with responsibility to sell a specific product line or service. They plan their sales activities, lead the end-to-end sales interaction with the customer and manage their sales internally within their organisation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">They will be responsible for retaining and growing a number of existing customer accounts, and generating new business by contacting prospective customers, qualifying opportunities and bringing the sales process to a mutually acceptable close.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Typically, a Sales Executive will deal with a single point of contact for each sale, and will present a pre-considered value proposition. The entire sales process may be completed during a single customer &lsquo;conversation&rsquo;, or over a series of interactions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A Sales Executive understands their organisation&rsquo;s product(s) or service(s) in detail, and is an expert at analysing customer needs and creating solutions by selecting appropriate product(s) or service(s), linking their features and benefits to the customer&rsquo;s requirements.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A Sales Executive will develop customer relationships by establishing rapport and building trust and confidence in their own and their organisation&rsquo;s capabilities through demonstration of detailed product knowledge, competitor knowledge and an understanding of the market in which they operate, and by ensuring a positive customer experience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong style="color: rgb(16, 24, 64); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 64);"><strong style="color: rgb(16, 24, 64); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 64);">Sales Level 4</strong></strong></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Knowledge</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand your organisation&rsquo;s vision, values and capabilities, the principle goals of its overall strategy, and the specific objectives of its marketing and sales strategies. Know how to analyse your organisation&rsquo;s sales and marketing strategies and objectives and translate them into plans and actions for your role.</li><li fr-original-style="" style="box-sizing: border-box;">Understand how your market is segmented and how to target specific segments through effective product or service positioning.</li><li fr-original-style="" style="box-sizing: border-box;">Understands how to exploit digital technologies to aid the sales cycle.</li><li fr-original-style="" style="box-sizing: border-box;">Know how to analyse the macro and micro environment of individual customers. Understand the challenges and purchasing motivations of your customers and the internal and external factors that impact their purchasing decisions. Understand expectations of what constitutes a high-quality customer experience.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Skills</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation&rsquo;s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.</li><li fr-original-style="" style="box-sizing: border-box;">Be highly skilled at effective questioning and active listening techniques to understand the customer&rsquo;s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with&nbsp; customers.</li><li fr-original-style="" style="box-sizing: border-box;">Be attuned to verbal and non-verbal buying-signals and move to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers&rsquo; purchase agreement.</li><li fr-original-style="" style="box-sizing: border-box;">Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behaviours</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Present yourself as an ambassador for your employer&rsquo;s brand, and act in accordance with your organisation&rsquo;s values and code of conduct at all times. Maintain integrity in all business relationships. Challenge unethical behaviour.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate the ability to control your actions, reactions and emotions.</li><li fr-original-style="" style="box-sizing: border-box;">Remain calm under pressure and be aware of your personal impact on others.</li></ul>

Retail

Sales Manager

Sales Roles

Sales Executive

Leading end-to-end sales interaction with customers and managing sales internally within an organisation.

Sales Level 4

Course Gate

Financial Management

Management Accounting

Accounting & Finance

Business Accounting

Financial Planning

Financial Management and Business Accounting Diploma

General Admission

Horsham

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn effective strategies and leadership skills to thrive in today&#39;s remote work landscape. Elevate your team&#39;s performance, no matter where they are located.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div data-section-id="1695042071629" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/77df68e-28e4-057f-41d6-ca1d3577146_Course_Overview_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"></div></div><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><br id="isPasted" fr-original-style="" style="box-sizing: border-box;"></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Course overview</h3><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration:&nbsp;1 day (6.5 hours)</strong></p><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);">Remote teams present a specific set of challenges to their managers. Such challenges include communication, task allocation and performance management.</p><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);">This workshop is designed for managers who run teams that spread over more than one location, nationally or internationally, and who wish to find ways to enhance teamworking in these conditions.</p><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></section></div><div data-section-id="1695042071630" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/8ba0826-4fb5-333c-0ea4-28c13064336b_Objectives_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Objectives&nbsp;</h3><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);">By the end of the course you will be able to:</p><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Identify key actions to take to manage team performance remotely</li><li fr-original-style="" style="box-sizing: border-box;">Implement a communications plan for use within the team</li><li fr-original-style="" style="box-sizing: border-box;">Allocate tasks to team members to build a culture of teamworking across the different locations</li><li fr-original-style="" style="box-sizing: border-box;">Involve your team members in planning team activities</li><li fr-original-style="" style="box-sizing: border-box;">Use visits to each location to maximum effect</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/cbd24e-e374-8bf2-2a2e-66ae236e51d4_Content_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"></p></section></div><div data-section-id="1695042071631" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-section-id="1695048787156" style="color: rgb(89, 89, 89); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Content</h3><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Communication to ensure inclusivity</h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">How do team members find out the latest news?</li><li fr-original-style="" style="box-sizing: border-box;">Identifying what needs to be known by all</li><li fr-original-style="" style="box-sizing: border-box;">A team communication plan</li><li fr-original-style="" style="box-sizing: border-box;">Effective virtual meetings</li></ul><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage performance from a distance&nbsp;</h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Principles of Smart Working</li><li fr-original-style="" style="box-sizing: border-box;">Involving the team in planning activities</li><li fr-original-style="" style="box-sizing: border-box;">Allocating tasks and objectives across the team</li><li fr-original-style="" style="box-sizing: border-box;">Identifying areas of expertise</li><li fr-original-style="" style="box-sizing: border-box;">Deciding key areas of responsibility per location</li><li fr-original-style="" style="box-sizing: border-box;">Identifying, and dealing with, the different levels of performance</li></ul><div style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Maximising time in each location&nbsp;</h5><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Setting the tone of a visit &ndash; from &lsquo;inspection&rsquo; to &lsquo;social call&rsquo;</li><li fr-original-style="" style="box-sizing: border-box;">Considering what team members expect and need from your presence</li><li fr-original-style="" style="box-sizing: border-box;">Identifying what needs to be prepared by the team for your visit</li><li fr-original-style="" style="box-sizing: border-box;">Making contact with your team members while you are there</li></ul></div><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Action planning</h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Identifying and planning next steps</li></ul></div></div></section></div><div data-section-id="1695048787157" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><br fr-original-style="" style="box-sizing: border-box;"></section></div></div></section></div>

Underscore Group

Leading Remote Teams

Writewow Solutions

Team Management

Employee Management

Sharpen Your Virtual Management Skills, Enhance Your Productivity and Collaborate Effectively to Drive Results.

Remote Management Skills for Virtual Assistants

Skill Up

Gain the edge in business! Master ISO 9001 Quality Management, strategy, risk management, audit skills. Enhance your career, ensure organisational excellence!

Quality Management and Strategic Course- ISO 9001

London

<p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This course is currently only available as an online course click here, the course content is the same as the face to face course.</span></p><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;">Formally Safeguarding Children Level 1: One Day Course 10am - 3.30pm</span></p><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;">Working Together to Safeguard Children 2023 &amp; Keeping Children Safe in Education<br fr-original-style="" style="box-sizing: border-box;">This Course can also be run within your organisation for your staff group at a reduced cost contact us for a quote or if you have any other questions about this course talk to an adviser now online.</span></p><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;">Course Description<br fr-original-style="" style="box-sizing: border-box;">Everyone shares responsibility for safeguarding and promoting the welfare of children and young people, irrespective of individual roles.</span></p><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;">Working Together to Safeguard Children (2018) places a duty on all employers to ensure that their staff are competent and confident in carrying out their responsibilities for safeguarding and promoting children&rsquo;s and young people&rsquo;s welfare; the roles and functions of agencies; who does what in protecting children; good practice in working with parents.</span></p><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;">This one-day courses which aims to give staff the tools to identify / recognise child abuse and what action to take. It will also teach knowledge and recognition of signs and indicators of abuse; how to refer to your designated person. There is now a requirement for all staff working with Children &amp; Young People must undertake this training every 3 years.</span></p><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;">It is important for anyone who works in childcare settings to recognise the importance of working in a coordinated manner in relation to Child Protection issues. There is now a requirement for all staff working with Children &amp; Young People must undertake this training every 3 years.</span></p><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;">This course is aimed at those who work with children in a variety of settings including schools, youth programmes, family support centres, community groups etc. The course aims to enhance awareness and encourage good practice.</span></p><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;">Course Objectives:</span></p><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;">This course will help participants to: -</span></p><ul style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Complexities of Child Protection</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">What is child abuse.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identifying Abuse.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognising signs, symptoms and indicators.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identifying behavioural changes.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Legislation and guidance.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">What to do and where to get help if you suspect child abuse.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">What happens when there is disclosure?</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Sounding the Alarm.</li></ul><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Who is this Course for?</span></p><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This course is aimed at those who work with children in a variety of settings including schools, youth programmes, family support centres, community groups etc. The course aims to enhance awareness and encourage good practice.</span></p><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;">This course is in line with CQC, Ofsted, Charity Commission and best practice guidelines, as well as local safeguarding board requirements.</span></p><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;">The session meets the educational criteria for verifiable CPD, under the GDC&#39;s enhanced CPD scheme and represents 3.5 hours, aligning with learning outcomes A and D.</span></p><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;">This course meets the outcomes of Level 1 and Level 2 according to &#39;Safeguarding Children and Young People: roles and competences for health care staff&#39; Intercollegiate document.</span></p><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;">The course also provides valuable opportunities to support individuals to develop skills, gain underpinning knowledge and understanding to meet the evidence requirements of individual units for the OCR Level 2 Certificate for the Children and Young People&rsquo;s Workforce</span></p><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong id="isPasted" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Contact us for Price</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p>

Child Protection Training Uk

Formally Safeguarding Children Level 1: One Day Course 10am - 3.30pm


Working Together to Safeguard Children 2018 & Keeping Children Safe in Education (2022) Updated
This Course can also be run within your organisation for your staff group at a reduced cost contact us for a quote or if you have any other questions about this course talk to an adviser now online.

CHILD PROTECTION AWARENESS ONE DAY COURSE

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					<div><p><span>ESG and impact investing are two of the most rapidly growing areas of finance, as more investors seek to align their values with their financial goals. ESG stands for environmental, social, and governance, which are the criteria used to evaluate the sustainability and ethical practices of companies and projects. Impact investing is a subset of ESG investing that aims to generate positive social and environmental impact, as well as financial returns.</span></p><p><span>This course will teach you the fundamentals of ESG and impact investing, from their origins and motivations to their applications and benefits. You will gain a solid understanding of the ESG factors that influence the performance and risk of investments, and how to assess them using various methods and tools. By the end of this course, you will be able to apply ESG and impact investing principles and practices to make informed and responsible investment decisions.</span></p></div>
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Course Cloud

Corporate Social Responsibility

ESG and Impact Investing

<div style="color: rgb(99, 78, 38); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(99, 78, 38);"><h1 style="color: rgb(203, 151, 0); box-sizing: border-box;" fr-original-style=" color: rgb(203, 151, 0);"><span style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; font-size: 14px; box-sizing: border-box;' fr-original-style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; font-size: 14px;'>Having a dog is a joyful experience but an untrained dog will put stress and anxiety on the whole family.</span></h1></div><div style="color: rgb(99, 78, 38); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);"><h4 style="color: rgb(99, 78, 38); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">At Cheshire Dog Services, we want to help you enjoy your dog so are happy to provide one to one training sessions for you and your dog.</h4></div><div style="color: rgb(99, 78, 38); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);"><img width="600" height="400" src="https://www.cheshiredogservices.co.uk/wp-content/uploads/2020/04/dog-training_2.jpg" alt="Dog Walker in Hale, Cheshire" srcset="https://www.cheshiredogservices.co.uk/wp-content/uploads/2020/04/dog-training_2.jpg 600w, https://www.cheshiredogservices.co.uk/wp-content/uploads/2020/04/dog-training_2-300x200.jpg 300w" sizes="(max-width: 600px) 100vw, 600px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">Having trained many different breeds from Chihuahua&rsquo;s &amp; Yorkies &ndash; Lab&rsquo;s &amp; Spaniels to Rottweiler&rsquo;s &amp; German Shepherds, I am well versed in handling most problems in any breed. I am also a member of The Guild of Dog Trainers who acknowledge the needs of dog owners &amp; their aim of a well behaved dog. The Guild fully understands the expectation society places on dog owners &amp; additionally the laws which affect them all.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">We live in an artificial environment, which can often pose many dangers to dogs. We invite pets into our home then punish or blame them for acting up like animals do. It&rsquo;s our responsibility to teach our dogs what the social boundaries are and how to live in a human environment.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">Even though they become trusted family members, we need to remember that fundamentally they are animals and as beautiful and loving as they are, training is key to avoid behavioral problems that will inevitably crop up.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">Have you ever noticed when a trainer handles a students&rsquo; dog in class &ndash; the dog performs amazingly well? The dog then goes back to his owner and forgets all that was taught.</p><img width="600" height="400" src="https://www.cheshiredogservices.co.uk/wp-content/uploads/2018/02/dog-training_2.jpg" alt="Cheshire Dog Services in Altrincham" srcset="https://www.cheshiredogservices.co.uk/wp-content/uploads/2018/02/dog-training_2.jpg 600w, https://www.cheshiredogservices.co.uk/wp-content/uploads/2018/02/dog-training_2-300x200.jpg 300w" sizes="(max-width: 600px) 100vw, 600px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">This is all down to how you handle your dog. How you are able to read the smallest changes in their body language and posture and make the confident and correct adjustments according to what is required. As a dog trainer with many years worth of experience, my aim is to pass on my skills and as much knowledge as is possible to all of my valued clients.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">When you and I work together, your dog will learn FASTER! You will enjoy a better-behaved dog in a shorter period of time whilst still being actively involved in the process of teaching your dog. As your dog learns the necessary concepts with me, you will experience the benefit of reducing your own frustration within your own training sessions at home. I help both you and your dog come together towards a common goal of a happy life together.</p></div><div style="color: rgb(99, 78, 38); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);"><h3 style="color: rgb(203, 151, 0); box-sizing: border-box;" fr-original-style=" color: rgb(203, 151, 0);">Puppy 1-2-1&rsquo;s</h3><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">Pups are never too young to learn, their Mums teach them many things in the first 7/8 weeks before we take them into our lives. We need to continue to educate the pup so they know the boundaries we expect in order for them to fit into our human ways and for you to fully enjoy these wonderful creatures. Much can be done BEFORE they have had all their inoculations and are ready to walk outside.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">The key to effective training is teaching your pup that whenever he does something wrong, you immediately redirect him to what you expect and then reward for getting it right. Most of all, puppy training needs to be upbeat, consistent and rewarding with regular sessions practiced and integrated into your daily routine.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">What I&rsquo;ll cover with you at your home are:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Shaping behaviour</li><li fr-original-style="" style="box-sizing: border-box;">Crating</li><li fr-original-style="" style="box-sizing: border-box;">Basic obedience controls of Sit, down, stand, focus &amp; wait.</li><li fr-original-style="" style="box-sizing: border-box;">Recall set up, the most important command for all dogs without a doubt!</li><li fr-original-style="" style="box-sizing: border-box;">The best type of equipment use to help with training, whistles for recall, training lines, reward pouches etc.</li><li fr-original-style="" style="box-sizing: border-box;">Interactive play used to build bonds and value in you as the owner/handler through ball tugs, tugs and ropes.</li><li fr-original-style="" style="box-sizing: border-box;">How to teach the pup to &ldquo;leave it&rdquo;</li><li fr-original-style="" style="box-sizing: border-box;">Advice on leads, harnesses, treats, socialising, lead control</li><li fr-original-style="" style="box-sizing: border-box;">Answer any questions you may have resulting to your puppy</li></ul></div><div style="color: rgb(99, 78, 38); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);"><h3 style="color: rgb(203, 151, 0); box-sizing: border-box;" fr-original-style=" color: rgb(203, 151, 0);">Adolescent and mature dogs 1-2-1&rsquo;s</h3><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">Adolescence in dogs is reached by month 7-8 &amp; the dog becomes fully mature by month 18.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">We&rsquo;ll cover the following in our sessions or can focus on a specific need if required<span style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);">at&rsquo;s r</span></p></div><ul id="isPasted" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Obedience</li><li fr-original-style="" style="box-sizing: border-box;">Heel-work so your dog walks nicely by your side and doesn&rsquo;t pull.</li><li fr-original-style="" style="box-sizing: border-box;">Wait / Stay commands for both obedience and safety</li><li fr-original-style="" style="box-sizing: border-box;">Interactive play and bond building to aid recall</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Recall development is essential for all dogs big and small.</li><li fr-original-style="" style="box-sizing: border-box;">&ldquo;Leave it&rdquo; command so the dog ignores what its told to leave</li><li fr-original-style="" style="box-sizing: border-box;">Focus will allow a higher level of obedience.</li></ul><h3 style="color: rgb(203, 151, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(203, 151, 0);">I believe positive reinforcement training is the best way to create a happy and confident dog who understands what is expected of them.</h3><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">I teach owners how to establish boundaries at home and employ problem behaviour prevention strategies from early puppyhood onwards. Training and behaviour problems are resolved without the punishment-based techniques that commonly result in fear, aggression, or deterioration of the bond between dog and owner.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">Instead I utilise positive methods based on well-established learning theories and behavioural science that are humane, practical and effective. I teach marker-based training, either with a clicker or word, combined with rewards of all kinds (e.g., food, toys, play, and praise).</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">All my training sessions reflect a comprehensive understanding of the dog&rsquo;s natural behaviour, and take into respect learning abilities as well as the dog&rsquo;s mental and physical developmental stages. In my classes, I strive to create a relaxed and enjoyable learning experience as I believe that the human part of the equation needs as much support and understanding as the canine component.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">Most people learn more quickly when not subjected to criticisms and negative feedback and therefore, a positive approach to the training of the people is an integral part of all our classes.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><h2 style="color: rgb(203, 151, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(203, 151, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Please contact us for prices</span></h2><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">(they vary depending on what&rsquo;s required)</span></p>

Cheshire Dog Services Ltd

Dog Behaviour

DOG TRAINING

Bardsey

Leeds

Nottingham

Reading

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Syllabus</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module One</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understanding the Customer</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The importance of good customer care</li><li fr-original-style="" style="box-sizing: border-box;">Selling vs. selling attitude</li><li fr-original-style="" style="box-sizing: border-box;">The reasons people buy</li><li fr-original-style="" style="box-sizing: border-box;">Adopting a positive approach</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Two</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Self-Awareness</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understanding your selling style</li><li fr-original-style="" style="box-sizing: border-box;">Adapting your selling style to your customer</li><li fr-original-style="" style="box-sizing: border-box;">Understanding your customers buying style</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Three</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Effective Communication and Rapport Building</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Why does communication need to be effective?</li><li fr-original-style="" style="box-sizing: border-box;">Actively listening to your customers&#39; needs</li><li fr-original-style="" style="box-sizing: border-box;">Right question at the right time</li><li fr-original-style="" style="box-sizing: border-box;">The impact of positive and emotive language</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Four</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Taking a Consultative Approach</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Different styles of selling</li><li fr-original-style="" style="box-sizing: border-box;">Taking a consultative approach to selling</li><li fr-original-style="" style="box-sizing: border-box;">Preparation techniques</li><li fr-original-style="" style="box-sizing: border-box;">Buyer behaviour and motivation</li><li fr-original-style="" style="box-sizing: border-box;">A selling approach to match the buyers mind</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Five</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Presenting the Solution</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Selling the benefits</li><li fr-original-style="" style="box-sizing: border-box;">Sales tool kit</li><li fr-original-style="" style="box-sizing: border-box;">Unique sales points</li><li fr-original-style="" style="box-sizing: border-box;">Advanced questioning techniques</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Six</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Gaining Commitment</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Recognising and acting upon buying signals</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with customers concerns</li><li fr-original-style="" style="box-sizing: border-box;">No means no?</li><li fr-original-style="" style="box-sizing: border-box;">How to cope in stressful situations</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Seven</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Confirming the Sale</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Confirming or closing?</li><li fr-original-style="" style="box-sizing: border-box;">Effective confirming techniques</li><li fr-original-style="" style="box-sizing: border-box;">Going the extra mile</li></ul><div style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><section fr-original-style="" style="box-sizing: border-box;"><section fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section><main fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div><section fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><article fr-original-style="" style="box-sizing: border-box;"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Benefits</h3><h6 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">For you as an individual</h6><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed.</p><h6 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">For an employer</h6><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact.</p><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">What will I learn?</h3><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course, participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Appreciate the need for preparation before a sales appointment</li><li fr-original-style="" style="box-sizing: border-box;">Effectively identify and meet needs with advanced questioning techniques</li><li fr-original-style="" style="box-sizing: border-box;">Identify verbal and non-verbal buying signals</li><li fr-original-style="" style="box-sizing: border-box;">Construct professional answers to questions and possible objections</li><li fr-original-style="" style="box-sizing: border-box;">Present your products and/or services with the buyer in mind</li><li fr-original-style="" style="box-sizing: border-box;">Identify and use a selling style appropriate to capture the buyer&#39;s attention</li><li fr-original-style="" style="box-sizing: border-box;">Recognise and overcome major objection types</li><li fr-original-style="" style="box-sizing: border-box;">How to apply effective confirmation techniques with the buyer in mind</li></ul><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Real Play Option</h3><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The group is split the group into 2 sub-groups, one with the actor, the other with the trainer.</li><li fr-original-style="" style="box-sizing: border-box;">Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied.</li><li fr-original-style="" style="box-sizing: border-box;">The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction.</li><li fr-original-style="" style="box-sizing: border-box;">The outcome is the responsibility of the team(s) - not the performers.</li></ul><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.</p></section></article></div><div style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><br fr-original-style="" style="box-sizing: border-box;"></div></section></main></section></article></div>

Dickson Training Ltd

Essential Selling Skills

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR</strong>: ADULT FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Francesca Riccardi is a literary agent at Kate Nash Literary Agency. She has previously worked in sales roles at HarperCollins, Constable &amp; Robinson, Atlantic Books (where she was recognised as a 2017 Bookseller Rising Star), and most recently was sales and marketing director for Canelo. She has worked with authors including Holly Seddon, Rachel Lynch, Cesca Major, Robert Fabbri, Marion Todd, M C Beaton, Catherine Ryan Howard, and Phil Rickman.</span></p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Francesca is looking for character-driven popular commercial fiction with a strong voice and sense of place. She is particularly interested in crime, thriller, mystery books set in aspirational or unusual locations, and historical fiction, particularly adventure fiction that showcases lesser known experiences and/or female and diverse voices.</span></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Francesca would like you to submit a covering letter, 1 page synopsis and the first 5000 words of your manuscript in a single word document.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Francesca is kindly offering one free session for low income/under-represented writers. </em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Monday 14 October 2024</strong></p>

LOOKING FOR: ADULT FICTION
Francesca Riccardi is a literary agent at Kate Nash Literary Agency. She has previously worked in sales roles at HarperCollins, Constable & Robinson, Atlantic Books (where she was recognised as a 2017 Bookseller Rising Star), and most recently was sales and marketing director for Canelo. She has worked with authors including Holly Seddon, Rachel Lynch, Cesca Major, Robert Fabbri, Marion Todd, M C Beaton, Catherine Ryan Howard, and Phil Rickman.
Francesca is looking for character-driven popular commercial fiction with a strong voice and sense of place. She is particularly interested in crime, thriller, mystery books set in aspirational or unusual locations, and historical fiction, particularly adventure fiction that showcases lesser known experiences and/or female and diverse voices.
Francesca would like you to submit a covering letter, 1 page synopsis and the first 5000 words of your manuscript in a single word document.
(In addition to the paid sessions, Francesca is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Thursday 24 October 2024

I Am In Print

ONE SPACE LEFT! 1st November Francesca Riccardi #Agent121. Looking for: ADULT FICTION

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.</p>Overview<p>After completion of the course the participant will be able to:? Choose an optimum site for mission-critical data centre based on current and future needs? Describe all components that are important for high availability in a data centre and how to effectively setup the data centre? Name and apply the various industry standards? Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.? Review the electrical distribution system to avoid costly downtime? Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future? Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques? Create effective maintenance contracts with equipment suppliers ensuring the best return on investment? Setup effective data centre monitoring ensuring the right people get the right message? Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre</p><p>The course will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc., to ensure a high available data centre. It will also address key operations and maintenance aspects.</p></div><div id="course-pills-2"><h4>The Data Centre, it?s Importance and Causes for Downtime</h4><h4>Data Centre Standards and Best Practices</h4><h4>Data Centre Location, Building and Construction</h4><ul><li>Selecting appropriate sites and buildings and how to avoid pitfalls<br />Various components of an effective data centre and supporting facilities setup</li></ul><h4>Raised Floor/Suspended Ceiling</h4><ul><li>Uniform, concentrated and rolling load definitions<br />Applicable standards<br />Raised Floor guidelines<br />Signal Reference Grid, grounding of racks<br />Disability act and regulations<br />Suspended ceiling usage and requirements</li></ul><h4>Light</h4><ul><li>Standards<br />Light fixture types and placement<br />Emergency lighting, Emergency Power Supply (EPS)</li></ul><h4>Power Infrastructure</h4><ul><li>Power infrastructure layout from generation to rack level<br />ATS and STS systems<br />Redundancy levels and techniques<br />Three-phase and single-phase usage<br />Power distribution options within the computer room<br />Power cabling versus bus bar trunking<br />Bonding versus grounding<br />Common Mode Noise and isolation transformers<br />Distribution boards, form factors and IP-protection grades<br />Power quality guidelines<br />Real power versus apparent power<br />How to size and calculate load in the data centre Generators<br />Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option<br />Battery types, correct selection and testing<br />Thermo-graphics</li></ul><h4>Electro Magnetic Fields</h4><ul><li>Electrical fields and magnetic fields definitions and units of measurements<br />Sources of EMF<br />Effects of EMF on human health and equipment<br />(H)EMP<br />Standards<br />EMF shielding solutions</li></ul><h4>Equipment Racks</h4><ul><li>Rack standards, properties and selection criteria<br />Security considerations<br />Power rail/strip options</li></ul><h4>Cooling Infrastructure</h4><ul><li>Temperature and humidity recommendations<br />Cooling measurement units and conversion rates<br />Sensible and latent heat definitions<br />Differences between comfort and precision cooling<br />Overview of different air conditioner technologies<br />Raised floor versus non-raised floor cooling<br />Placement of air conditioner units and limitations to be observed<br />Supplemental cooling options<br />Cold aisle/hot aisle containment</li></ul><h4>Water Supply</h4><ul><li>Importance of water supply and application areas<br />Backup water supply techniques</li></ul><h4>Designing a Scalable Network Infrastructure</h4><ul><li>The importance of a Structured Cabling System<br />Planning considerations<br />Copper and Fiber cable technology and standards<br />ANSI/TIA-942 Cabling hierarchy and recommendations<br />Testing and verification<br />SAN storage cabling<br />Network redundancy<br />Building-to-building connectivity<br />Network monitoring system requirements</li></ul><h4>Fire Suppression</h4><ul><li>Standards for fire suppression<br />Detection systems<br />Various total flooding fire suppression techniques and systems, their benefits and disadvantages<br />Handheld extinguishers<br />Signage and safety<br />Regulatory requirements and best practices</li></ul><h4>Data Centre Monitoring</h4><ul><li>Data centre monitoring requirements<br />EMS versus BMS<br />Water leak detection systems<br />Notification options and considerations</li></ul><h4>Operational Security and Safety Practices</h4><ul><li>Data centre security layers<br />Physical, infrastructure and organisational security<br />Safety measures and essential signage</li></ul><h4>Labelling</h4><ul><li>Choosing a labelling scheme<br />Recommended labelling practices<br />Network labelling</li></ul><h4>Documentation</h4><ul><li>How to setup proper documentation<br />Document management policies and procedures</li></ul><h4>Cleaning</h4><ul><li>Cleaning practices for the data centre</li></ul><h4>MTBF/MTTR</h4><ul><li>Standards and definitions<br />Calculation models<br />The ?real? value</li></ul><h4>Maintenance Contracts/SLA/OLA</h4><h4>EXAM: Certified Data Centre Professional</h4></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Professional (CDCP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Professional (CDCP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

IT Certifications

Construction Design & Management (CDM)

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Professional (CDCP)

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> ADULT FICTION, NON-FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Sian Ellis-Martin joined Blake Friedmann in 2018 and is building a list of fiction and non-fiction at the agency.&nbsp;</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">With regards to fiction, Sian is looking for commercial, upmarket and accessible literary novels. She always wants to be completely absorbed by the world of the novel, to jump into the character&rsquo;s life and be swept into the narrative as if she&rsquo;s been there all along. She&rsquo;s drawn in by compelling characters and relationships, and loves stories with a mystery or question at the heart of them. She&rsquo;s open to these ideas being explored in a variety of ways, but at the moment, she&rsquo;d particularly like to find an epic love story, a fun, queer rom-com with an unusual setting or pitch, and/or a sweeping family saga. She leans more towards contemporary settings but does enjoy a historical backdrop too.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">In non-fiction, she&rsquo;s looking for narrative non-fiction, history from different perspectives and books that make complicated ideas around things like politics and literature more accessible. Her favourite type of non-fiction book is the one that makes you interested in something or someone you&rsquo;d never thought you would be. She&rsquo;d also love to find cookery and food books too, particularly cuisines that are less visible in the book world, or budget cooking.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">She&rsquo;s not currently taking on YA, children&rsquo;s, fantasy or science fiction projects.</span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">Sian would like you to submit a covering letter, 1 - 2 page synopsis and the first three chapters (or 5,000 words) of your manuscript in a single word document.&nbsp;</strong></p><p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Sian is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline 20and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">Please prepare to submit your manuscript immediately you book as the submission deadline is now: Monday 8 July 2024</strong></p>

LOOKING FOR: PB, CHAPTER BOOKS, MG, GRAPHIC NOVELS, CHILDREN'S NON-FICTION
Millie van Grutten joined Caroline Sheldon Literary Agency in 2021 and as of early 2024 Caroline Sheldon Literary Agency was acquired by Rogers Coleridge & White. Millie is thrilled to be building the children’s illustrated division at RCW and is actively looking for authors and illustrators of picture books, chapter books, young fiction, graphic novels and is particularly interested in children’s non-fiction presented in any guise. Millie loves working collaboratively with authors and illustrators whether it’s brainstorming a title, building a portfolio, trying out new genres and age groups or simply chatting ideas through. She relishes the opportunity to champion the work of illustrators and authors alike and is open to anything from 0-9 whether texts, illustrations or both. She loves anything with strong and engaging characters at its heart, quirky stories, and books that make you laugh and/or books that can make you laugh while you learn…
Apart from the ever enduring and absolute classics like Quentin Blake’s Mrs Armitage, Millie has recently enjoyed Mariajo Ilustrajo’s Lost, Ed Vere’s The Artist, The Secret Beast Club (Robin Birch and Jobe Anderson), Dave Pigeon (Swapna Haddow and Sheena Dempsey), How to Be A Genius Kid (Jim Smith) and anything by Lauren Child.
Among many other talents, Millie represents Swapna Haddow, Zehra Hicks, Sandra Dieckmann, Jobe Anderson, Marilyn Esther Chi, Emma Clarke, Jim Smith, Gabriella Szendrey, Helen and Thomas Docherty.
Millie would like you to submit a covering letter, 1 page synopsis and the opening three chapters (max 5,000 words) of your novel. For picture books please send up to three texts split into 12 spreads each and a covering letter. For non-fiction please supply a cover letter and proposal with up to 5,000 words of your sample text.
Please send EITHER picture books OR another genre, not both in one submission.
(In addition to the paid sessions, Millie is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
Submission Deadline: Monday 28 October 2024

Fiction Writing

SOLD OUT! 4th November Millie van Grutten #Agent121. Looking for: PICTURE BOOKS / CHAPTER BOOKS / MG / CHILDREN'S NON-FICTION

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">*INTENSIVE* &ndash; 5 full days over three weeks &ndash; inclusive of exam after the course.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The training programme for Data Protection Officers, Data Protection Managers, Compliance Managers or anyone with a responsibility for Data Protection. The Data Protection <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">(GDPR) Practitioner Certificate</strong> is an internationally recognised qualification, endorsed by TQUK, which is regulated by Ofqual, a UK Government department. It equips current and aspiring data protection officers and data protection managers with knowledge and skills to undertake data protection compliance activities throughout an organisation. It is a valuable course for anybody with data protection compliance responsibilities.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The scheduling of this course allows you to reflect on each day&#39;s training before the next day and to integrate into your work commitments.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Click <a href="https://computerlaw.org.uk/wp-content/uploads/2019/02/CLT-Practitioner-Cert-Flyer.pdf" target="_blank" rel="noopener" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">here</a> to download a full 3 page e-brochure for more details.</p>
<h3 fr-original-style="" style="box-sizing: border-box;">Attendees will:</h3>
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Understand the importance of data protection legislation and compliance in the EU</li>
<li fr-original-style="" style="box-sizing: border-box;">Interpret key terminology of the GDPR and Data Protection Act 2018 (DPA) in a practical context</li>
<li fr-original-style="" style="box-sizing: border-box;">Understand the key obligations of the GDPR and DPA</li>
<li fr-original-style="" style="box-sizing: border-box;">Create policies and procedures necessary for data protection compliance and accountability</li>
<li fr-original-style="" style="box-sizing: border-box;">Carry out a data protection audit and gap analysis</li>
<li fr-original-style="" style="box-sizing: border-box;">Develop an action plan to address a data protection gap analysis</li>
<li fr-original-style="" style="box-sizing: border-box;">Respond appropriately to data protection issues arising in an organisation</li>
<li fr-original-style="" style="box-sizing: border-box;">Carry out the duties of a data protection officer</li>
</ul>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course will comprise of lectures, discussion and practical exercises. The exam will comprise of MCQ. The course content has been assessed as RQF Level Equivalent = 5 and endorsed by TQUK Ltd.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">*TQUK is regulated by the Office of Qualifications and Examinations Regulation (Ofqual).</p>
<h4 fr-original-style="" style="box-sizing: border-box;">Why this course is different:</h4>
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Examines all aspects of GDPR in detail;</li>
<li fr-original-style="" style="box-sizing: border-box;">Teaches essential DPO skills including: Data Protection Impact Assessments and Privacy Impact Assessments;</li>
<li fr-original-style="" style="box-sizing: border-box;">Comprehensive learning materials designed to help delegates during the course and in their job;</li>
<li fr-original-style="" style="box-sizing: border-box;">Modern and practical assessment methods &ndash; delivered in a friendly and &lsquo;un-stuffy&rsquo; way.</li><li fr-original-style="" style="box-sizing: border-box;">Small groups</li>
</ul>
<h5 fr-original-style="" style="box-sizing: border-box;">Additional Information</h5>
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">5 days of interactive training with a &lsquo;friendly&rsquo; GDPR/DPA specialist</li>
<li fr-original-style="" style="box-sizing: border-box;">Comprehensive notes, together with copies of slides, provided</li>
<li fr-original-style="" style="box-sizing: border-box;">Digital copies of relevant legislation and guidance</li>
<li fr-original-style="" style="box-sizing: border-box;">Delivered live, online allowing interaction</li><li fr-original-style="" style="box-sizing: border-box;">TQUK endorsed course certification</li>
</ul>

*INTENSIVE* – 5 full days over three weeks – inclusive of exam after the course.
The training programme for Data Protection Officers, Data Protection Managers, Compliance Managers or anyone with a responsibility for Data Protection. The Data Protection (GDPR) Practitioner Certificate is an internationally recognised qualification, endorsed by TQUK, which is regulated by Ofqual, a UK Government department. It equips current and aspiring data protection officers and data protection managers with knowledge and skills to undertake data protection compliance activities throughout an organisation. It is a valuable course for anybody with data protection compliance responsibilities.
The scheduling of this course allows you to reflect on each day's training before the next day and to integrate into your work commitments.
Click here to download a full 3 page e-brochure for more details.
Attendees will:
Understand the importance of data protection legislation and compliance in the EU
Interpret key terminology of the GDPR and Data Protection Act 2018 (DPA) in a practical context
Understand the key obligations of the GDPR and DPA
Create policies and procedures necessary for data protection compliance and accountability
Carry out a data protection audit and gap analysis
Develop an action plan to address a data protection gap analysis
Respond appropriately to data protection issues arising in an organisation
Carry out the duties of a data protection officer
The course will comprise of lectures, discussion and practical exercises. The exam will comprise of MCQ. The course content has been assessed as RQF Level Equivalent = 5 and endorsed by TQUK Ltd.
*TQUK is regulated by the Office of Qualifications and Examinations Regulation (Ofqual).
Why this course is different:
Examines all aspects of GDPR in detail;
Teaches essential DPO skills including: Data Protection Impact Assessments and Privacy Impact Assessments;
Comprehensive learning materials designed to help delegates during the course and in their job;
Modern and practical assessment methods – delivered in a friendly and ‘un-stuffy’ way.
Small groups
Additional Information
5 days of interactive training with a ‘friendly’ GDPR/DPA specialist
Comprehensive notes, together with copies of slides, provided
Digital copies of relevant legislation and guidance
Delivered live, online allowing interaction
TQUK endorsed course certification

Computer Law Training

Data Protection Officer (DPO)

Data Protection (GDPR) Practitioner Certificate - live, online

General admission

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR</strong>: YA, ADULT FICTION</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Laura Bennett </strong>developed a love of writing early, attending her first Creative Writing course at college. She then decided to study Writing at Liverpool John Moores University, obtaining a BA before pursuing a career in teaching. She began work at a college for young adults with special needs, and then moved to a vocational college while studying for a post-compulsory PGCE. Laura taught English for a few years, and also ran several Creative Writing courses before returning to LJMU to obtain an MA in Writing. She then worked as a teaching assistant at a local secondary school, before leaving that job to pursue a career at the <a href="https://www.liverpool-literary.agency/" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">Liverpool Literary Agency</a>. She has also worked as a private tutor, written for tabletop roleplaying games, and is the narrative writer for an Indie video game.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Laura is looking for adult and YA science fiction and fantasy of all stripes, including steampunk, post-apocalyptic, urban fantasy, supernatural, and dystopian. She loves diverse casts and complicated relationships. Stories that focus on realistic characters with strong voices are a definite hit, no matter how fantastical their worlds.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">Laura would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Laura is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the </em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Thursday 2 May 2024</strong></p>

LOOKING FOR: YA, ADULT FICTION
Laura Bennett developed a love of writing early, attending her first Creative Writing course at college. She then decided to study Writing at Liverpool John Moores University, obtaining a BA before pursuing a career in teaching. She began work at a college for young adults with special needs, and then moved to a vocational college while studying for a post-compulsory PGCE. Laura taught English for a few years, and also ran several Creative Writing courses before returning to LJMU to obtain an MA in Writing. She then worked as a teaching assistant at a local secondary school, before leaving that job to pursue a career at the Liverpool Literary Agency. She has also worked as a private tutor, written for tabletop roleplaying games, and is the narrative writer for an Indie video game.
Laura is looking for adult and YA science fiction and fantasy of all stripes, including steampunk, post-apocalyptic, urban fantasy, supernatural, and dystopian. She loves diverse casts and complicated relationships. Stories that focus on realistic characters with strong voices are a definite hit, no matter how fantastical their worlds.
Laura would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document.
(In addition to the paid sessions, Laura is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Thursday 24 October 2024

ONE SPACE LEFT! 5th November Laura Bennett #Agent121. Looking for: YA, ADULT FICTION

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The ITMLE Certification class is ideal for seasoned IT Managers and IT Directors (Managers of Managers).</p>Overview<p>Developed by an experienced CIO, and then vetted by a board of senior industry executives, ITMLE certifies that those who successfully complete the ITMLE Final Exam bring credible and validated industry knowledge to the organizations they serve appropriate to a senior-level IT executive.</p><p>This three-day, fast-moving and highly interactive workshop contains topics specifically designed to prepare mid-level IT executives in large IT shops for higher levels of management responsibility and provide CIOs of smaller IT shops (about 40 people or less) with additional tools to help maximize their business impact.</p></div><div id="course-pills-2"><h4>Knowledge, Roles, Methodology, and Change</h4><ul><li>Thinking Like a CIO</li><li>IT?s (and Your) Four Roles in the Organization</li><li>Living in a Waterfall, Agile, Wagile World</li><li>IT as an Agent of Change</li></ul><h4>Process, Productivity, and Governance</h4><ul><li>IT Strategic Planning and Thinking</li><li>IT and Organizational Productivity</li><li>IT and Data Governance</li></ul><h4>Innovation, Staff Growth, and Negotiation</h4><ul><li>Fostering IT Innovation</li><li>Coaching, Mentoring, and Team Development</li><li>IT Project and Vendor Negotiating</li></ul></div>

ITIL

IT (Information Technology)

Certified Information Security Manager (CISM)

Institute of Leadership & Management (ILM)

Investment Management Certificate (IMC)

IT Management and Leadership Executive (ITMLE) Certification

Bristol

<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">LOOKING FOR</span></strong><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">: PICTURE BOOKS, CHAPTER BOOKS, MG, YA</span></p><p dir="ltr" style="color: rgb(0, 0, 0);" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Lil is an editor with over 15 years experience in the publishing industry. She&rsquo;s currently freelancing and is in direct contact with many of the big publishing houses: Hachette, Bonnier Books, and book packager, Working Partners Ltd, among others. She also works with the Caroline Wakeman Literary Agency, assessing their authors&rsquo; work for commercial viability, as well as scouting for new talent.</span></p><p dir="ltr" style="color: rgb(0, 0, 0);" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">For twelve years, Lil was a Senior Commissioning Editor at Working Partners Ltd &ndash; the creatives behind massive commercial hits such as Beast Quest, Warriors and the Daisy Meadows series. There she created globally successful concepts for every age group and developed storylines so the books were unputdownable. &nbsp;&nbsp;</span></p><p dir="ltr" style="color: rgb(0, 0, 0);" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Lil is also an author in her own right: she has written 6 books under her own name, and ghost written many others under various pseudonyms.&nbsp;</span></p><p dir="ltr" style="color: rgb(0, 0, 0);" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In every age level, Lil would like to see originality - particularly in voice. A strong character with depth, venturing on a quest that&#39;s never been undertaken before will get her excited. The &#39;quest&#39; doesn&#39;t have to be epic in scale, it could be as small as petting the next-door neighbour&#39;s dog, or getting the good looking new kid to notice you, it just has to be something a reader will want to invest in. She also loves humour and is happy to see anything quirky (perhaps even downright silly!).&nbsp;</span></p><p dir="ltr" style="color: rgb(0, 0, 0);" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For picture books, Lil would like you to submit a covering letter, and 1 complete manuscript, double-spaced, with spreads marked out, in a single word or PDF doc. For chapter books, MG and YA, please send a covering letter, the first three chapters and a synopsis, double spaced, in a single Word or PDF doc.</strong></span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">By booking this session you agree to email your material to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline to agent121@iaminprint.co.uk. Please note that <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice given in your Agent121.</span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Tuesday 24 September 2024</strong></p>

LOOKING FOR: PICTURE BOOKS, CHAPTER BOOKS, MG, YA
Lil is an editor with over 15 years experience in the publishing industry. She’s currently freelancing and is in direct contact with many of the big publishing houses: Hachette, Bonnier Books, and book packager, Working Partners Ltd, among others. She also works with the Caroline Wakeman Literary Agency, assessing their authors’ work for commercial viability, as well as scouting for new talent.
For twelve years, Lil was a Senior Commissioning Editor at Working Partners Ltd – the creatives behind massive commercial hits such as Beast Quest, Warriors and the Daisy Meadows series. There she created globally successful concepts for every age group and developed storylines so the books were unputdownable. 
Lil is also an author in her own right: she has written 6 books under her own name, and ghost written many others under various pseudonyms. 
In every age level, Lil would like to see originality - particularly in voice. A strong character with depth, venturing on a quest that's never been undertaken before will get her excited. The 'quest' doesn't have to be epic in scale, it could be as small as petting the next-door neighbour's dog, or getting the good looking new kid to notice you, it just has to be something a reader will want to invest in. She also loves humour and is happy to see anything quirky (perhaps even downright silly!). 
For picture books, Lil would like you to submit a covering letter, and 1 complete manuscript, double-spaced, with spreads marked out, in a single word or PDF doc. For chapter books, MG and YA, please send a covering letter, the first three chapters and a synopsis, double spaced, in a single Word or PDF doc.
Please send EITHER picture books OR another genre, not both in one submission.
By booking this session you agree to email your material to reach I Am In Print by the stated submission deadline to agent121@iaminprint.co.uk. Please note that I Am In Print take no responsibility for the advice given in your Agent121.
The submission deadline is: Wednesday 23 October 2024

5th November Lil Chase #Agent121. Looking for: PICTURE BOOKS, CHAPTER BOOKS, MG, YA

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for people who would be responsible for the leading the IQA process within an organisation. This includes managing or coordinating the work of a team of quality assurers. This course will help Lead IQA&#39;s to plan, allocate and monitor work in own area of responsibility, and make any necessary changes to original work plans.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In order to complete this Leading IQA qualification, you must already be a qualified <a href="https://pandaeducation.co.uk/assessor-training/ava-workplace-assessor-qualification/" target="_blank" rel="noreferrer noopener" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Assessor</a> and have achieved the <a href="https://pandaeducation.co.uk/assessor-training/iqa-internal-quality-assurance/" target="_blank" rel="noreferrer noopener" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Level 4 Award in Internal Quality Assurance of Assessment</a> qualifications.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The knowledge and skills development aspect of this course is delivered over a one day workshop. You will then receive mentoring visits from our Learning Advisor to support in achieving the practical outcomes.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Through attending this course you will be able to::</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Produce a work plan for your area of responsibility</li><li fr-original-style="" style="box-sizing: border-box;">Allocate and agree responsibilities with team members.</li><li fr-original-style="" style="box-sizing: border-box;">Monitor the progress and quality of work in own area of responsibility and provide feedback.</li><li fr-original-style="" style="box-sizing: border-box;">Review and amend plans of work for own area of responsibility and communicate changes</li></ul>

This course is for people who would be responsible for the leading the IQA process within an organisation. This includes managing or coordinating the work of a team of quality assurers. This course will help Lead IQA's to plan, allocate and monitor work in own area of responsibility, and make any necessary changes to original work plans. 
In order to complete this Leading IQA qualification, you must already be a qualified Assessor and have achieved the Level 4 Award in Internal Quality Assurance of Assessment qualifications.
The knowledge and skills development aspect of this course is delivered over a one day workshop. You will then receive mentoring visits from our Learning Advisor to support in achieving the practical outcomes. 
Through attending this course you will be able to::
Produce a work plan for your area of responsibility
Allocate and agree responsibilities with team members.
Monitor the progress and quality of work in own area of responsibility and provide feedback.
Review and amend plans of work for own area of responsibility and communicate changes

Panda Education and Training Ltd

Leading Internal Quality Assurance; Leading IQA

Level 4 Certificate in Leading IQA

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> ADULT FICTION, NON-FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Imogen Pelham</strong> has been at <a href="http://www.marjacq.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Marjacq</a> since 2015, and has worked as a literary agent for more than a decade. She represents literary fiction and some upmarket commercial fiction, as well as a wide range of non-fiction. Imogen&#39;s looking for fiction with a strong premise, a surprise twist, or sharp humour. Recent favourites include <em fr-original-style="" style="box-sizing: border-box;">Leave The World Behind</em> by Rumaan Alam, <em fr-original-style="" style="box-sizing: border-box;">Early Morning Riser</em> by Katherine Heiny, and <em fr-original-style="" style="box-sizing: border-box;">Sorrow &amp; Bliss</em> by Meg Mason. Her non-fiction list includes history, memoir, medicine and psychology. She is particularly interested in identity, the arts and investigative journalism.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Imogen would like you to submit a covering letter, 1 - 2 page synopsis and the first 10,000 words of your manuscript in a single word document.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Imogen is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Monday 9 September 2024</strong></p>

LOOKING FOR: ADULT FICTION, NON-FICTION
Imogen Pelham has been at Marjacq since 2015, and has worked as a literary agent for more than a decade. She represents literary fiction and some upmarket commercial fiction, as well as a wide range of non-fiction. Imogen's looking for fiction with a strong premise, a surprise twist, or sharp humour. Recent favourites include Leave The World Behind by Rumaan Alam, Early Morning Riser by Katherine Heiny, and Sorrow & Bliss by Meg Mason. Her non-fiction list includes history, memoir, medicine and psychology. She is particularly interested in identity, the arts and investigative journalism.
Imogen would like you to submit a covering letter, 1 - 2 page synopsis and the first 10,000 words of your manuscript in a single word document.
(In addition to the paid sessions, Imogen is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Thursday 24 October 2024

6th November Imogen Pelham #Agent121. Looking for: ADULT FICTION, NON-FICTION

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

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