5843 Courses

The demand for Customer Retention Specialists is on the rise, driven by the need to improve customer loyalty and reduce churn. Recent statistics indicate a 20% increase in job postings for Customer Retention Specialists in the past year. These professionals can expect to earn an average salary ranging from £25,000 to £35,000 per year, with the potential for higher earnings based on experience and industry. Their role in preserving valuable customer relationships makes them valuable assets to businesses seeking long-term success. Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Customer Service Course Customer Service: Customer Retention Specialist Training Curriculum Breakdown of the Customer Service Course Transform your career with the Customer Retention Specialist Bundle! Perfect your skills and stand out in the employment market with our comprehensive training program. Impress potential employers and add valuable expertise to your resume. Don't wait-enrol in the Customer Retention Specialist Bundle now and take the first step towards a successful and fulfilling career! Course Outline: WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path Customer Service Representative: £18,000 to £25,000 per year Call Center Supervisor: £22,000 to £30,000 per year Customer Success Manager: £30,000 to £45,000 per year Customer Experience Specialist: £25,000 to £35,000 per year Client Relations Manager: £35,000 to £50,000 per year Customer Service Team Leader: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to start your career in Development of Child and Young Age People , or want to boost your knowledge in Development of Child and Young Age People ? Then our Development of Child and Young Age People course will enhance you with solid understanding to be a confident participant in Development of Child and Young Age People professional career race. Expert instructors design this industry-standard, comprehensive Development of Child and Young Age People course to guide you in the right direction and take a step on your career journey. Dedicated tutor support and 24/7 customer support are available to all students with this premium quality Development of Child and Young Age People course. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this Development of Child and Young Age People course. This Development of Child and Young Age People course is developed by industry experts and is packed with several insightful modules to give you a proper understanding of Development of Child and Young Age People and allow you to accelerate your career. Meet the Accreditation This premium online course titled Development of Child and Young Age People ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Development of Child and Young Age People Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Development of Child and Young Age People course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Development of Child and Young Age People course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Development of Child and Young Age People course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Development of Child and Young Age People course today, and take control of your career! Course Curriculum: Module 01: Development from Birth to Adulthood Module 02: Adolescents Development Module 03: Young People Development Factors and Monitoring Module 04: Theories and Frameworks for Development Module 05: Effects of Difficult Life Experiences on Young People Module 06: Early Intervention for Children Module 07: Activities, Learning and Education How is the Development of Child and Young Age People assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Development of Child and Young Age People training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Development of Child and Young Age People course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Development of Child and Young Age People training.

Grief is a natural human response to loss. It is the emotional suffering you feel when something or someone you love is taken away. Bereavement is the state of experiencing grief. Grief can be a very difficult and isolating experience. It can be hard to know how to cope with the pain and sadness. Grief counselling can help you to understand and process your grief, and to develop healthy coping mechanisms. If you are interested in learning more about Bereavement and Grief Counselling, then take our Bereavement and Grief Counselling course today! Learning Outcomes: After completing this Bereavement and Grief Counselling course, you will be able to - Understand the core concepts and principles of counselling. Explore the experience of bereavement and grief in life. Recognise the factors that influence the onset of grief. Gain insights into the effects of sudden death on the grieving process. Develop skills in addressing complicated grief reactions and specific losses. Enter the realm of Bereavement and Grief Counselling, where compassion meets healing. This profound course offers a theoretical exploration of the principles and practices involved in supporting individuals experiencing grief and loss. Begin by understanding the foundational concepts of counselling, preparing yourself to navigate the complexities of grief counselling. Explore the multifaceted experience of bereavement and grief, gaining insights into the emotional, psychological, and social dimensions of loss. Delve into the factors that influence the onset and progression of grief, understanding the unique challenges faced by individuals. Uncover the profound effects of sudden death, learning how to provide support in such circumstances. Additionally, gain knowledge and strategies to address specific losses and complicated grief reactions. Understand the impact of grief on children and explore effective ways to support them. Learn about professional help available for grieving adults and the role of grief counselling in promoting resolution. Lastly, explore the ethical considerations that guide grief counselling practice, ensuring ethical and responsible support for individuals in their healing journey. This Bereavement and Grief Counselling course offers valuable knowledge and insights for individuals interested in providing support to those facing bereavement and grief. Whether you are a healthcare professional, counsellor, or someone seeking to understand and assist individuals through their grieving process, this Bereavement and Grief Counselling course equips you with the tools to make a meaningful difference. Certification Upon successful course completion, students can obtain a certificate titled Bereavement and Grief Counselling. You can get a digital certificate in a high-resolution PDF format for Free. If you prefer a hard copy and you live in the UK, we offer a professionally printed certificate mailed to your address for £3.99. International students can also request a hard copy certificate which will be shipped to your address outside the UK for £10. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Bereavement and Grief Counselling course is intended for - Healthcare professionals interested in grief counselling. Counsellors seeking to specialise in bereavement support. Individuals interested in helping others through the grieving process. Professionals in social work and community support roles. Career path Grief Counsellor: £24,000 - £45,000 per year Bereavement Support Specialist: £22,000 - £40,000 per year Hospice Counsellor: £25,000 - £45,000 per year Mental Health Counsellor: £25,000 - £45,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Discover the art of effective communication in education with 'Teaching Fundamentals: Make Concepts Easy to Understand.' This innovative course unveils the secrets of simplifying complex ideas, a crucial skill for educators in all fields. In the initial module, you'll explore the fundamentals of making intricate topics accessible and engaging. The journey continues with identifying challenging concepts within your curriculum, fostering an awareness crucial for tailored teaching strategies. The course's third part focuses on developing lesson plans aimed at clarifying these tough subjects. Here, you'll acquire the techniques for crafting educational content that resonates with and captivates your audience. In the final stage, you're tasked with bringing your lesson plan to life. This practical application involves presenting your newly created content to an actual audience, honing your skills in delivering clear, concise, and comprehensible instruction. Learning Outcomes Understand techniques to simplify complex educational content. Identify challenging areas in curricula and strategise for improvement. Develop lesson plans that effectively convey difficult concepts. Enhance skills in presenting educational material in an engaging manner. Apply knowledge in a real-world setting, receiving feedback to refine teaching methods. Why choose this Teaching Fundamentals: Make Concepts Easy to Understand course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Teaching Fundamentals: Make Concepts Easy to Understand course for? Teachers seeking to enhance their instructional techniques. Educational content creators aiming to improve clarity in their material. Curriculum designers focusing on accessibility in education. Tutors and educators in specialised fields addressing complex topics. Training professionals in corporate settings looking to streamline learning processes. Career path Primary School Teacher: £24,000 - £35,000 Secondary School Teacher: £25,000 - £40,000 Curriculum Designer: £27,000 - £45,000 Educational Content Developer: £23,000 - £38,000 Corporate Trainer: £30,000 - £50,000 Specialised Tutor: £20,000 - £35,000 Prerequisites This Teaching Fundamentals: Make Concepts Easy to Understand does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Teaching Fundamentals: Make Concepts Easy to Understand was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Make Things Easy To Understand - Part One What does it mean to make things easy to understand? 00:22:00 Make Things Easy To Understand - Part Two Identify the concepts that are hard to understand in your curriculum 00:37:00 Make Things Easy to Understand - Part 3 Learn how to write a lesson plan to present concepts that are hard to understand 00:20:00 Make Things Easy to Understand - Part 4 Present your new lesson plan to a real audience in an easy-to-understand way 00:18:00 Downloadable Resources Resource - Teaching Fundamentals: Make Concepts Easy to Understand 00:00:00

This is an amazing course for anyone who wants to get started with functional programming with libraries such as cats-effect/ZIO and understand IO Monad in depth. Learn about functional programming and effects from this most structured and well-thought-out course on Scala IOs.

Get ready for an exceptional online learning experience with the People Management, Operation Management & Project Management bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This People Management, Operation Management & Project Management is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Operation Management package has something for everyone. As part of the People Management, Operation Management & Project Management package, you will receive complimentary PDF certificates for all courses in Operation Management bundle at no extra cost. Equip yourself with the Operation Management bundle to confidently navigate your career path or personal development journey. Enrol our Operation Management bundletoday and start your career growth! This Operation Management Bundle Comprises the Following CPD Accredited Courses: People Management Diploma Team Building Masterclass Operations Management Project Management Resourcing and Managing Talent Course Leadership and Management Course Motivation Skills Equality, Diversity and Discrimination Line Management Change Management Dealing With Difficult People Training Course Corporate Risk And Crisis Management - Online Course Effective Communication Skills Online Meeting Management Conflict Resolution Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: By completing the People Management, Operation Management & Project Management course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Operation Management Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Operation Management Bundle. Build a strong knowledge base in your chosen course via the Operation Management Bundle. Benefit from the flexibility and convenience of online learning. With the Operation Management package, validate your learning with a CPD certificate. Each course in People Management, Operation Management & Project Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the People Management, Operation Management & Project Management, a rich anthology of 15 diverse courses. Each course in the Operation Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This People Management, Operation Management & Project Management bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the People Management, Operation Management & Project Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Operation Management package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The People Management, Operation Management & Project Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this People Management, Operation Management & Project Management course. Career path Unleash your potential with the People Management, Operation Management & Project Managementbundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Operation Management bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Flash Sale On | 11-in-1 Bundle | CPD QS Accredited | 115 CPD Points | Gifts: Hardcopy + PDF Certificate + SID - Worth £180 | Lifetime Access | Customer Support

This course is a standalone course for anyone interested in understanding how work to more effectively with others as a leader. It compliments other courses that explore emotional intelligence in more depth. You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.

If you’ve had to take time off from your job for months or even years, contemplating a return to work can be difficult. How do you know if you’re ready? Are you well enough to return full-time or do you need to negotiate a phased approach? And what can you do to make sure the return itself goes as successfully as possible? This webinar starts to answer those questions - and many more! Content If you’ve had to take time off from your job for months or even years, contemplating a return to work can be difficult. How do you know if you’re ready? Are you well enough to return full-time or do you need to negotiate a phased approach? And what can you do to make sure the return itself goes as successfully as possible? I’ve helped many people in your situation find the right way to tackle their return to work, guiding them as they gauged if they were ready - and then advising them as to the best way to start approaching things with their employer. I very much enjoy helping my clients with this stage of their recovery journey, as it means things are going really well for them!I share so much value in this session! I've taken my experience of helping many, many people navigate this milestone and turned my best advice into a single session for you to benefit from.The event itself was a live webinar held in July 2023. This is your chance to purchase the recording of the webinar itself (1 hour)) and a written capture of the Q&A sessions held afterwards. My full client schedule means I won't be running this as a live event again for a while, so this is your chance to purchase it 'on demand' and benefit from the help I give at the time you need it (now!).Topics coveredHaving helped so many people, I’ve seen how successfully things go when certain elements are carefully thought through and put into place, and I share my Top Five pieces of advice with you at this live webinar. I talk about: How to know if/when you’re ready to start seriously considering a return to work Questions to ask yourself if you think you need to consider a change of career How to broach the topic of a phased return with your employer My experience of how Occupational Health (or similar functions) can help or hinder - and how to make sure it’s the former! Things to consider and address up-front to ensure your first couple of weeks go as well as they can. I also share some smart actions that you can put in place way before you're even contemplating going back to work, in order to smooth the way for a successful return when you're ready. So please don't think this webinar won't be useful to you if you know you've got a way to go yet. Not only will you be able to put these smart early actions in place, you'll also have a much clearer idea about how you'll manage your return when you're ready - helping you feel more confident and reduce any concerns sneaking in. You'll be able to relax knowing you'll be able to tackle things properly when the time's right.Please note that although the guidance and tips I give are not restricted to those who have office-based jobs, many of the examples I use are linked to office-based scenarios. This is because it's usually the case that the majority of attendees are indeed office-based (or similar). Please be assured that the majority of the tips I give can be refined and tailored to returning to any type of job.Although best known for the help I give to those experiencing extreme fatigue conditions such as ME/CFS, fibromyalgia and long covid, this session is relevant to anyone contemplating a return to work after an extended period of sick leave. Especially if you feel you'll need to negotiate a phased return. For example, after being diagnosed with an autoimmune condition, recovering from a major operation, or perhaps having completed a successful programme of cancer treatment.Please don't assume that the low price of this product in any way reflects a lack of valuable content. I could have priced it much higher, but I'm keen to help as many people as possible navigate this important milestone.

Need skills for the ultimate customer satisfaction? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive Customer Service, Sales and Marketing course is here to help you break all the barriers! Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Customer Service, Sales and Marketing. This Customer Service is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. 5 FREE Courses with this Customer Service, Sales and Marketing course are: Course 01: Communication Skills Course 02: Sales and Marketing Course 03: Podcasting Fundamentals Course 04: Growth Hacking Course 05: Conflict Management What will make you stand out? On completion of this online Customer Service, Sales and Marketing course, you will gain: CPD QS Accredited After successfully completing the Customer Service, Sales and Marketing Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest Customer Service, Sales and Marketing course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Customer Service, Sales and Marketing course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. Progression: You can further enrol in - Level 2 Certificate in Principles of Customer Service Level 2 Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service The substantial Customer Service, Sales and Marketing is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Furthermore, as you proceed through the modules of this Customer Service course, you will discover the fundamentals of Customer Service, Sales and Marketing and explore the key topics. CPD 60 CPD hours / points Accredited by CPD Quality Standards Module 01: Who We Are and What We Do 09:39 1: Who We Are and What We Do Preview 09:39 Module 02: Establishing Your Attitude 10:26 2: Establishing Your Attitude 10:26 Module 03: Identifying and Addressing Customer Needs 09:43 3: Identifying and Addressing Customer Needs 09:43 Module 04: Generating Return Business 08:40 4: Generating Return Business 08:40 Module 05: In-Person Customer Service 06:59 5: In-Person Customer Service 06:59 Module 06: Giving Customer Service over the Phone 08:10 6: Giving Customer Service over the Phone 08:10 Module 07: Providing Electronic Customer Service 06:59 7: Providing Electronic Customer Service 06:59 Module 08: Recovering Difficult Customers 08:01 8: Recovering Difficult Customers 08:01 Module 09: Understanding When to Escalate 06:58 9: Understanding When to Escalate 06:58 FREE Course 01 : Communication Skills 13:13 10: Communication Skills 13:13 FREE Course 02: Sales and Marketing 16:44 11: Sales & Marketing 16:44 FREE Course 03: Podcasting Fundamentals 12:13 12: Podcasting Fundamentals 12:13 FREE Course 04: Growth Hacking 12:35 13: Growth Hacking 12:35 FREE Course 05: Conflict Management 08:01 14: Conflict Management 08:01 Share Your Feedback 01:00 15: Leave a review 01:00 PDF Assignment (Optional) - Customer Service 03:00 16: Assignment On Customer Service 03:00 PDF Get Your CPD Quality Standard Certificate (Optional) 01:00 17: CPD Quality Standard Certificate 01:00 PDF Thank you for being a part of this course! We'd appreciate your feedback 01:00 18: Please leave a review 01:00 PDF Who is this course for? Is This Customer Service, Sales and Marketing Course the Right Option for You? This Customer Service course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this course. Requirements Without any formal requirements, you can delightfully enrol in this Customer Service, Sales and Marketing course. Career path By completing this comprehensive Customer Service, Sales and Marketing course, you can pick any one of the following career paths: Customer Service Manager Customer Service Assistant Corporate Communications Specialist Sales Assistant Sales Account Manager Customer Relationship Management (CRM) Executive Business Development Representative Certificates CPD Quality Standard Certificate Digital certificate - £4.99 CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99