2382 Courses

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you ready to master the skills needed to effectively manage challenging behaviour? Look no further! Our comprehensive Challenging Behaviour Course is designed to equip you with the knowledge and tools to understand and address challenging behaviours in various settings. This course is ideal for educators, caregivers, social workers, counsellors, and anyone else seeking to enhance their skills in handling challenging behaviour. The course begins with our QLS-endorsed Challenging Behavior Course, which comes with a free hardcopy certificate from the Quality License Scheme (QLS). This prestigious certification will enhance your professional profile and demonstrate your commitment to excellence in behaviour management. Additionally, you will have access to 10 other relevant and CPD-QS accredited courses that will further enhance your knowledge and skills. Don't miss out on this opportunity to enhance your skills and career prospects with our Challenging Behaviour Course. Enrol now and take the first step towards becoming a knowledgeable and effective behaviour management professional. This Challenging Behaviour Bundle Package includes: Course 01: Diploma in Challenging Behaviour at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Child Protection Annual Refresher 2022 Course 02: Autism and Developmental Disorders Course 03: Dyslexia Awareness Training Course 04: Child and Adolescent Mental Health Course 05: SENCO - Special Educational Needs Coordination Course Course 06: Speech and Language Therapy Course 07: Domestic Violence and Abuse Awareness Diploma Course 08: Diploma in Substance Misuse Awareness Course 09: Safeguarding Children Course Course 10: Anti-Social Behaviour Course Why Prefer This Challenging Behaviour Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Challenging Behaviour bundle course, you will be able to learn: Understand the causes and types of challenging behaviour Implement effective strategies for managing challenging behaviour Develop behaviour support plans and interventions Apply positive behaviour management techniques Enhance communication and relationship-building skills Understand legal and ethical considerations in behaviour management Identify and manage challenging behaviour in specific populations, such as children with autism, dyslexia, or mental health issues ***Curriculum breakdown of Challenging Behaviour*** Module 01: Understanding Pressure Module 02: The Relationship Between Stress and Performance: The Inverted-U Theory Module 03: Strategies to Cope With Pressure Module 04: Introduction to Critical Thinking Module 05: What Are the Critical Thinking Steps? Module 06: Critical Thinking Strategies Module 07: Problem-Solving Through Critical Thinking Module 08: Stress at Workplace Module 09: Managing Stress at Work Module 10: Personal Stress Management Module 11: Communication During and After a Crisis Module 12: Building a Crisis Resilient Workforce How is the Challenging BehaviourBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Challenging Behaviour Course is suitable for: Educators, teachers, and teaching assistants Caregivers, parents, and family members Social workers, counsellors, and psychologists Support workers and youth workers Mental health professionals Anyone interested in understanding and managing challenging behaviour Career path This bundle will give you an edge in various professions, such as: Behaviour specialist Child protection officer Special education needs coordinator (SENCO) Speech and language therapist Domestic violence and abuse awareness advocate Substance misuse awareness counsellor Safeguarding children officer Certificates CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Challenging Behaviour at QLS Level 4 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally.

QLS Level 1 Course | 10 FREE CPD Courses & PDF Certificates | CPD Accredited | Installment Payment | Tutor Support

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Overview This comprehensive course on Phone-Based Customer Service will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Phone-Based Customer Service comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enroll in this course today to fast track your career ladder. Key Features of the Course: FREE Phone-Based Customer Service CPD-accredited certificate Get a free student ID card with Phone-Based Customer Service (£10 applicable for international delivery) Lifetime access to the Phone-Based Customer Service course materials The Phone-Based Customer Service comes with 24/7 tutor support Get instant access to this Phone-Based Customer Service course Learn Phone-Based Customer Service from anywhere in the world The Phone-Based Customer Service is affordable and simple to understand The Phone-Based Customer Service is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Phone-Based Customer Service. It is available to all students, of all academic backgrounds. Requirements Our Phone-Based Customer Service is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Phone-Based Customer Service course, it can be studied in your own time at your own pace. Career Path Having these various qualifications of Phone-Based Customer Service will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 15 lectures • 06:13:00 hours total •Module 1: Introduction to Customer Service •Module 2: What's Different about Good Customer Service •Module 3: Customer Relationship Management •Module 4: Customer Service Communication Strategies •Module 5: Aspects of Phone Etiquette •Module 6: Building Rapport Over the Phone •Module 7: Inbound and Outbound Calls •Module 8: Active Listening and Managing Tough Callers •Module 9: Managing Interoffice Calls and Voicemail •Module 10: Problem Solving over the Phone •Module 11: Intra Organization Dealings •Module 12: Measuring Customer Service •Mock Exam - Phone-Based Customer Service •Final Exam - Phone-Based Customer Service •Order Your Certificate

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Service Helpdesk & Technical Support at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Service Helpdesk & Technical Support at QLS Level 5 course. Due to Service Helpdesk & Technical Support at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Service Helpdesk & Technical Support at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Service Helpdesk & Technical Support at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Service Helpdesk & Technical Support at QLS Level 5 course. This Service Helpdesk & Technical Support at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support at QLS Level 5 course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Service Helpdesk & Technical Support at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Service Helpdesk & Technical Support at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Service Helpdesk & Technical Support at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Our Stoma Care Training course allows learners to gain theoretical and practical stoma care knowledge.

Explore the fascinating world of feline behavior and psychology with our comprehensive course, 'Feline Behaviour and Psychology: Understanding Cats.' Uncover the secrets behind your cat's actions, learn effective training techniques, and gain insights into promoting their overall well-being. From daily activities to emergencies, this course equips you with the knowledge to forge a stronger bond with your feline companion. Join us on this educational journey and unravel the mysteries of your cat's mind. Enroll now for a purr-fectly enriching experience!

Diploma of Event Management (Online) - CPD Certified Are you looking for a challenging and rewarding career in private investigation? The demand for private investigators in the UK is growing, with an estimated 10,000 new jobs expected to be created by 2025. Our CPD-certified course will teach you the skills you need to succeed in this exciting field, including surveillance, interviewing, and report writing. Enrol today and start your journey to becoming a private investigator! Courses Are Included in this Diploma of Event Management (Online) - CPD Certified Bundle: Course 01: Advanced Diploma in Event Management at QLS Level 7 Course 02: Diploma in Wedding Planner at QLS Level 5 Course 03: Kids Party Planner Diploma Course 04: Diploma in Catering Management at QLS Level 4 Course 05: Wedding Photography Training Course 06: Project Management Course Learning Outcomes Gain a comprehensive knowledge of the UK legal system, understanding the essential legalities and ethics involved in private investigation, boosting your credibility in the field. Develop critical thinking and analytical skills, equipping you to solve complex cases; 80% of our graduates report improved problem-solving abilities. Learn advanced surveillance techniques and modern technology applications, vital for over 90% of private investigative work in today's digital world. Understand the business side of private investigation, empowering you to start your own investigative agency, an opportunity pursued by 40% of our alumni. Achieve a CPD-certified diploma, enhancing your career opportunities in a market seeing a 30% rise in demand for qualified private investigators. Why Choose Our Event Management Course? FREE Event Management certificate accredited Get a free student ID card with Event Management Training Get instant access to this Event Management course. Learn Event Management from anywhere in the world Event Management is affordable and simple to understand Event Management is entirely online, interactive lesson with voiceover audio Lifetime access to the Event Management course materials Event Management comes with 24/7 tutor support So enrol now in this Event Management Today to advance your career! Start your learning journey straightaway with Diploma of Event Management (Online) - CPD Certified! This Event Management curriculum has been designed by Event Management experts with years of experience behind them. The Event Management course is extremely dynamic and well-paced to help you understand Event Management with ease. You'll discover how to master the Event Management skill while exploring relevant and essential topics. Assessment Process of Diploma of Event Management (Online) - CPD Certified Once you have completed all the courses in the Event Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Diploma of Event Management (Online) - CPD Certified This Diploma of Event Management (Online) - CPD Certified bundle is suitable for everyone. Requirements Diploma of Event Management (Online) - CPD Certified You will not need any prior background or expertise to enrol in this Diploma of Event Management (Online) - CPD Certified. Career path Diploma of Event Management (Online) - CPD Certified This Diploma of Event Management (Online) - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Special Executive Masters Programme (S.E.M.P) This programme is geared at enhancing professionals' careers. The SEMP is an encapsulated Senior Management Programmes are short certificate modules designed for anyone who would benefit from more in-depth business knowledge delivered in a short and intensive programme What makes us different? We are a world class business school located in the heart of London, Dubai, Islamabad and Lagos. We are one of the fastest growing British business schools with a stylish blended learning model that is both online and on campus. Learn more about the programme Special Executive Master's Programme in Information Technology Course Overview The MSBM Special Executive Masters Programmes (SEMP) allows you to update your skills, develop new skills, and explore and develop interests in a wide range of topics. These courses can be taken as personal or professional development and may enhance your employability. SEMP Information Technology program is designed to provide you with an integrated design and technology background that may help you advance your career. You will have the opportunity to apply appropriate technologies in the analysis and design of information systems, as well as assess ethical, legal, and social issues. You will also have the opportunity to study the theory, principles, and practices of information systems. Gaining value from technology requires an understanding of how technology interacts with business processes, strategy, and policy. Course Details Mode of Study Using Web-based technology, this program provides self-paced, individualized instruction that can be taken anywhere and anytime an individual has access to a computer and the Internet. This Programme is suitable for successful professionals or specialists in the private, public, or voluntary sectors who have new management responsibilities and need to quickly expand their management knowledge. This Programme serves as a refresher course for those who have had their Masters a long time ago and need quick reminders and professional/ academic updates while it serves as a primer for those very experienced Professionals who never made time out for their masters yet they require the academic and practical relevance of this master’s experience. It is a short executive training that runs online for 3 months. Candidates will run 2 months of active lectures and series of assignments and 1 month for their dissertation. Upon successful completion of the Programme, candidates will be awarded a Continuing Professional Development (CPD) certificate in the specific Programme they have completed. What is a CPD Course? Continuing Professional Development (CPD) is the means by which professionals maintain and enhance their knowledge and skills. The world is constantly moving at a very fast pace so undertaking CPD is essential to support a professional in his/her current role as well as helping them with career progression. CPD is all about upgrading knowledge, skills, and capabilities to remain effective and compliant. A CPD course is an investment that you make in yourself. It’s a way of planning your development that links learning directly to practice. CPD can help you keep your skills and knowledge up to date and prepare you for greater responsibilities. It can boost your confidence, strengthen your professional credibility, and help you become more creative in tackling new challenges. Is the SEMP Information Technology Programme right for me? The Course helps information technology (IT) professionals develop the necessary skills to be successful in their jobs and advance their career opportunities. This includes skills that will complement their technical skills, such as general management, leadership, strategy, interpersonal communication, relationship-building, effective consulting, and the ability to effectively influence managers outside the IT function and within the organization. Why SEMP Information Technology? The advancement of computers and communication technology continues to have a profound impact on our lives, and the workplace needs technically competent people to provide appropriate computing solutions for users. SEMP IT focuses on providing a broad-based foundation in Information Technology (IT) and on helping online students develop skills and knowledge in technical areas with practical value in the workplace. In addition to technical knowledge, many IT workers need to be able to communicate, handle multiple tasks at once, and assess user needs when developing computer-based solutions. SEMP IT also teaches problem-solving, critical thinking, communication, and teamwork skills. With an online learning environment, the SEMP IT offers an education designed around today's workplace. A world of opportunity is waiting for those ready to take the next step forward in their education. Who should enrol in this online Certificate Program? This online certificate program in Information System benefits professionals at all levels who want to contribute to their organization’s performance. Here are some of the people who will benefit from the online Programme:  Functional leaders who are involved with defining or executing brand and reputation strategies, such as leaders from human resources, public affairs, environmental relations, and legal Managers seeking to move into leadership positions in their organization Individuals seeking knowledge for career advancement in the field of enterprise software management Cross-functional teams from within an organization can take the program as that accelerates the impact of IT and engenders a common language and understanding in the organization Directors Business owners IT Trainers Corp Members Government officials Executives with responsibility for corporate communications, and/ or investor relations. Accreditation The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. Workshops This is a self-study programme with unlimited tutor support. You will never be more than a message or phone call away from our tutors. Visa Requirements There are no Visa Requirements for this Course as it's an Online Course.