1528 Summary courses delivered Online

Emotional Intelligence (Virtual) Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Getting Started Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change Summary and Next Steps

Venture into the realm of IT service excellence with the ITIL Practitioner course, where the chronicles of Information Technology Infrastructure Library (ITIL) come to life. This immersive educational experience is tailored to enlighten enthusiasts on the intricate tapestry of IT Service Management (ITSM) and the Continuous Service Improvement (CSI) model that stands at the heart of ITIL practices. From the foundational bricks of principles and themes, the course ascends to the strategic nuances of Organizational Change Management (OCM), ensuring participants grasp the transformative nature of IT services. The curriculum delves into the mechanisms that fortify communication as a catalyst for service enhancement. Learners are equipped with the proficiency to employ metrics and measurement as a compass for ITSM efficacy. As the narrative progresses, the course unravels the synthesis of CSI within the broader ITIL framework, beckoning participants to not just witness but also weave the future of IT services and their governance. Learning Outcomes Understand the core principles of ITIL and ITSM, including the CSI model. Develop insights into effective Organizational Change Management. Learn to foster impactful communication strategies within IT service management. Acquire the ability to measure and utilize metrics for IT service enhancement. Integrate CSI strategies effectively within ITIL and organizational practices. Why choose this ITIL Practitioner course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this ITIL Practitioner course for? IT professionals seeking to expand their ITIL knowledge. Managers overseeing IT service management teams. Change agents responsible for implementing IT service improvements. Individuals aspiring to integrate ITIL practices within their organizations. Analysts focused on service management metrics and performance. Career path ITIL Practitioner: £35,000 - £60,000 IT Service Manager: £40,000 - £70,000 Change Manager: £45,000 - £65,000 ITIL Consultant: £50,000 - £75,000 Quality Assurance Manager: £40,000 - £60,000 Performance Analyst: £30,000 - £50,000 Prerequisites This ITIL Practitioner does not require you to have any prior qualifications or experience. You can just enrol and start learning.This ITIL Practitioner was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction to ITIL Practitioner Course Introduction 00:14:00 ITSM & Continual Improvement Learning Objectives 00:06:00 Selecting a Management System 00:11:00 Systems Thinking 00:13:00 The 4Ps 00:13:00 Communication & Management Systems 00:14:00 Organizational Capabilities 00:10:00 Adopt, Adapt & Realize 00:15:00 Outside-in vs Inside-out Thinking 00:11:00 Defining a Service 00:05:00 Metrics & Measurement 00:06:00 Improvement, the Practitioner & CSI 00:10:00 Driving IT Service Management Summary 00:15:00 Checkpoint 00:16:00 Principles & Themes Learning Objectives 00:04:00 Principles 00:24:00 Themes 00:09:00 Principles & Themes in Practice 00:08:00 Principles & Themes Summary 00:03:00 Checkpoint 00:07:00 Organizational Change Management (OCM) Learning Objectives 00:02:00 Role & Impact of OCM on Improvement 00:07:00 OCM Activities 00:16:00 OCM & Systems Thinking 00:06:00 OCM Summary 00:06:00 Checkpoint 00:10:00 Effective Communication to enable CSI Learning Objectives 00:01:00 Value, Importance & Benefit of Good Communication 00:05:00 Principles of Communication 00:11:00 Role of Influence 00:07:00 Communication Summary 00:05:00 Checkpoint 00:09:00 Use Metrics & Measurement Learning Objectives 00:02:00 CSFs, KPIs & Improvement 00:18:00 Analyze CSFs & KPIs in Context 00:09:00 Assessments 00:04:00 Use Metrics & Measurement Summary 00:05:00 Design a Report 00:07:00 Checkpoint 00:07:00 CSI Approach Learning Objectives 00:02:00 It Depends 00:09:00 Approach Deconstructed 00:25:00 Goal Question Metric (GQM) Approach Introduction 00:08:00 CSI Approach Summary 00:05:00 Checkpoint 00:06:00 Integrating CSI with ITIL & Beyond Learning Objectives 00:01:00 CSI Approach for the ITIL Practitioner 00:07:00 CSI Approach in ITIL 00:25:00 CSI Approach, PRINCE2 & RESILIA 00:06:00 Integrating CSI with ITIL & Beyond Summary 00:03:00 Checkpoint 00:06:00 Workbooks Workbooks - ITIL Practitioner - Video Training Course 00:00:00 Assignment Assignment - ITIL Practitioner 00:00:00

Vendor Relationship Management: On-Demand A successful project is dependent upon the contribution of vendors. After the selection and procurement of a vendor has occurred, the project manager assumes the responsibility for managing the vendor relationship. Managing vendor performance and the vendor relationship can make or break a project. Through case scenarios and an interactive workshop approach, this program deals with the challenging task of delivering a successful project involving significant vendor contributions. What You Will Learn You'll learn how to: Determine stakeholder interests, impact on the project, and requirements Explain the process of planning for and preparing a contract Describe best practices for managing the quality of products and services Identify key techniques for managing vendor relationships Take proactive steps to ensure good working relationships with third parties Emphasize quality in the work performed by external resources Engage in requirements gathering and management Understand Agreements, Statements of Work, Letters of Intent and Contracts Develop an effective contract change control process Discuss the steps for closing a contract Getting Started Introductions Course structure Course goals and objectives Stakeholder Relationships Identifying stakeholders Planning stakeholder management Managing stakeholder engagement Controlling stakeholder engagement Event: Worksheet: What Are Your Issues with Stakeholders? Understanding the Procurement Process Planning procurement management Conducting procurements Controlling procurements Closing procurements Event - Discuss the project's outsourced scope and qualities of an ideal vendor and customize a set of criteria for this project including descriptions and weightings Requirements Gathering and Management Requirements gathering Requirements management Managing relationships Contract change control Change management Event - Small Group Activity: Identifying Gaps in the Requirements Process Agreements, Statements of Work, Letters of Intent and Contracts Contract controls Agreements Contracts Negotiations Closing the contract Contract termination Procurement Audits and Lessons Learned Event - Class Activity: Win-Win Negotiating Summary and Next Steps What did we learn, and how can we implement this in our work environments?

An intensive group coaching programme for qualified and certified coaches who want to add group coaching as an offer in their practice.

Complete Python training course description Python is an agile, robust, expressive, fully objectoriented, extensible, and scalable programming language. It combines the power of compiled languages with the simplicity and rapid development of scripting languages. This course covers Python from the very basics of 'hello world!' through to object oriented programming and advanced topics such as multi threading. Hands on follows all the major sections in order to reinforce the theory. What will you learn Read Python programs. Write Python programs. Debug Python programs. Use Python's objects and memory model as well as its OOP features. Complete Python programming training course details Who will benefit: Anyone wishing to learn Python. Prerequisites: None. Duration 5 days Complete Python programming training course contents Welcome to Python: What is Python? Origins, features. Downloading and installing Python, Python manuals, comparing Python, other implementations. Getting started: Program output, the print statement, "hello world!", Program input, raw_input(), comments, operators, variables and assignment, numbers, strings, lists and tuples, dictionaries, indentation, if statement, while Loop, for loop. range(), list comprehensions. Files, open() and file() built-in functions. Errors and exceptions. Functions, Classes, Modules, useful functions. Python basics: Statements and syntax, variable assignment, identifiers, basic style guidelines, memory management, First Python programs, Related modules/developer tools. Python Objects: Other built-in types, Internal Types, Standard type operators, Standard type built-in functions, Categorizing standard types, Unsupported types. Numbers: Integers, Double precision floating point numbers, Complex numbers, Operators, Built-in and factory functions, Other numeric types. Sequences: strings, lists, and tuples: Sequences, Strings, Strings and operators, String-only operators, Built-in functions, String built-in methods, Special features of strings, Unicode, Summary of string highlights, Lists, Operators, Built-in functions, List type built-in methods, Special features of lists, Tuples, Tuple operators and built-in functions, Tuples special features, Copying Python objects and shallow and deep copies. Mapping and set types: Mapping Type: dictionaries and operators, Mapping type built-in and factory functions, Mapping type built-in methods, Dictionary keys, Set types, Set type operators, Built-in functions, Set type built-in methods. Conditionals and loops: If, else and elif statements, Conditional expressions, while, for, break, continue and pass statements, else statement . . . take two, Iterators and iter(), List comprehensions, Generator expressions. Files and input/output: File objects, File built-in functions [open() and file()], File built-in methods and attributes, Standard files, Command-line arguments, File system, File execution, Persistent storage modules. Errors and exceptions: What are exceptions? Detecting and handling exceptions, Context management, Exceptions as strings, Raising exceptions, Assertions, Standard exceptions, Creating Exceptions, Why exceptions, Exceptions and the sys module. Functions: Calling, creating and passing functions, formal arguments, variable-length arguments, functional programming, Variable scope, recursion, generators. Modules: Modules and files, Namespaces, Importing modules, Module import features, Module built-in functions, Packages, Other features of modules. Object-Oriented Programming (OOP): Classes, Class attributes, Instances, Instance attributes, Binding and method invocation, Static methods and class methods, Composition, Sub-classing and derivation, Inheritance, Built-in functions for classes, and other objects, Customizing classes with special methods, Privacy, Delegation, Advanced features of new-style classes (Python 2.2+), Related modules and documentation. Execution environment: Callable and code Objects, Executable object statements and built-in functions, Executing other programs. 'Restricted' and 'Terminating' execution, operating system interface. Regular expressions: Special symbols and characters, REs and Python, Regular expressions example. Network programming: Sockets: communication endpoints, Network programming in Python, SocketServer module, Twisted framework introduction. Internet client programming: What are internet clients? Transferring files, Network news, E-mail. Multithreaded Programming: Threads and processes Python, threads, and the global interpreter lock, The thread and threading Modules. GUI programming: Tkinter and Python programming, Tkinter Examples, Brief tour of other GUIs. Web programming: Web surfing with Python: creating simple web clients, Advanced Web clients, CGI: helping web servers process client data, Building CGI applications, Using Unicode with CGI, Advanced CGI, Web (HTTP) Servers. Database programming: Python database application programmer's interface (DB-API), ORMs. Miscellaneous Extending Python by writing extensions, Web Services, programming MS Office with Win32 COM, Python and Java programming with Jython.

Python Unittest Course Summary. Testing plays a major role in software development. This course will explain Python Unit Testing using the unittest built-in module. We'll cover issues before going to the production itself and the basics of testing in Python. Location: Instructor-led, Online. Our Style: Hands-on, Practical Course. Group Size: Max 4 people per group. Qualification: PCWorkshops Unittest Certification Duration: 1-Day, 10am-5pm Unittest topics UnitTest Framework - Home UnitTest Framework - Overview UnitTest - Framework UnitTest - API UnitTest - Assertion UnitTest - Test Discovery UnitTest - Skip Test UnitTest - Exceptions Test UnitTest - Time Test UnitTest - Unittest2 UnitTest - Signal Handling UnitTest - Doctest UnitTest - Doctest API UnitTest - Py.test Module Nose Testing - Framework Nose Testing - Tools Included with Python Unittest Course Python Unittest Certificate on completion Python Unittest Videos Python Unittest Notes Python Unittest Examples Practical Python Unittest exercises

IASSC lean six sigma green belt course. Online, 24/7 access to content and exam. Fee includes learning content, live webinars, tutor support, and official IASSC exam.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! According to 7 in 10 autistic children and young adults said education would be easier for them if the teachers had a better understanding of autism. It shows how important it is for us to learn about autism and PDA in order to create an inclusive society. The Pathological Demand Avoidance course is developed to help you expand your knowledge in this area. The course will provide an overall understanding of PDA through easily digestible modules. This Diploma in Pathological Demand Avoidance course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! In this comprehensive course, you will get to explore the vital areas of Pathological Demand Avoidance. The course will educate you on the definition, signs and symptoms of autism. From the informative modules, you will be able to enhance your knowledge and understanding of sensory processing disorders. In this step-by-step learning process of the history of PDA. Furthermore, the course will deliver detailed lessons on learning disabilities. Along with enriching your knowledge, the course will also help you elevate your resume. At the end of the course, you will receive a QLS- endorsed certificate of achievement. This certificate will add significant value to your resume. Join now! This course will allow you to Enrich your knowledge and understanding of Pathological Demand Avoidance Learn about the signs and symptoms of autism Get an in-depth understanding of the definition and categories of sensory processing disorders Enhance your knowledge of learning disabilities Why Prefer This Pathological Demand Avoidance Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Pathological Demand Avoidance course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** >> Certificate in Pathological Demand Avoidance at QLS Level 3 << Module 01: Introduction to Pathological Demand Avoidance Introduction to the Module Understanding Pathological Demand Avoidance Characteristics of PDACauses of PDADiagnosis Oppositional Defiant Disorder Causes of ODDSymptoms of ODD Summary Module 02: Understanding Autism Introduction to the Module What is Autism? Autistic Spectrum Disorder Signs and SymptomsCauses of ASD Interventions for Challenging Behaviour Summary Module 03: PDA in Schools and Parent Information Introduction to the Module The Role of the Key Worker Teaching Style Relationships Home-School Liaison Summary Module 04: Sensory Processing Disorder Introduction to the Module What is Sensory Processing? The Sensory Systems Sensory Processing Disorder Categories Tactile DysfunctionVestibular DysfunctionProprioceptive DysfunctionAuditory DysfunctionOral DysfunctionOlfactory DysfunctionVisual Dysfunction The Continuum Summary Module 05: The History of PDA Introduction to the Module A Brief History of PDA A Typical Parental Experience Summary Module 06: Learning Disability and Autism Introduction to the Module What is Learning Disability? Different Terminology Identifying Learning Disability or Autism Support Needs People with a Learning DisabilityPeople with Autism Summary Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Certificate in Pathological Demand Avoidance at QLS Level 3 The Pathological Demand Avoidance course is designed to help people learn about pathological demand avoidance. Anyone with an interest in enriching their knowledge in this subject can take this course. It will come in handy for the current and future professionals of the relevant sector. Requirements The Pathological Demand Avoidance Diploma program does not require any prior knowledge; everyone may participate! This Pathological Demand Avoidance Diploma is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Pathological Demand Avoidance Diploma allows you to study at your own speed and grow a quality skillset. Career path The Pathological Demand Avoidance course will enrich your understanding of autism. It will allow you to explore career options in the following fields SEN Teacher (Average annual salary £36K) Childcare Worker (Average annual salary £25K) Social Worker (Average annual salary £39k) Health Care Worker (Average annual salary £23k) Learning Support Assistant (Average annual salary £22K) Certificates CPD Accredited Certificate Digital certificate - £10 Certificate in Pathological Demand Avoidance at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in Pathological Demand Avoidance at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Overview This comprehensive course on Scrum Master Level 2 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Scrum Master Level 2 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Scrum Master Level 2. It is available to all students, of all academic backgrounds. Requirements Our Scrum Master Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 9 sections • 30 lectures • 01:55:00 total length •Introduction: 00:01:00 •Overview of Workflows and Approaches: 00:02:00 •Traditional (Waterfall a like): 00:06:00 •Agile.: 00:06:00 •Traditional vs Agile: 00:07:00 •Summary on Workflows and Approaches: 00:03:00 •Agile Manifesto: 00:02:00 •It's Scrum time: 00:01:00 •Scrum Overview: 00:05:00 •Methodology vs Framework: 00:04:00 •Scrum Roles Overview: 00:01:00 •Scrum Master (SM): 00:06:00 •Product Owner (PO): 00:06:00 •Development Team (Dev Team): 00:07:00 •Summary on Scrum Roles: 00:01:00 •Scrum Events Overview: 00:01:00 •Daily Scrum (Standup): 00:04:00 •Sprint Planning: 00:07:00 •Sprint Review: 00:07:00 •Sprint Retrospective: 00:07:00 •Other Non-Prescribed Events: 00:02:00 •Summary on Scrum Events: 00:03:00 •Scrum Artifacts Overview: 00:01:00 •Product Backlog: 00:10:00 •Sprint Backlog: 00:09:00 •Product Increment: 00:03:00 •Other Non-Prescribed Artifacts: 00:01:00 •Summary on Scrum Artifacts: 00:01:00 •Thank you!: 00:01:00 •Assignment - Scrum Master Level 2: 00:00:00

Program Management Skills: Virtual In-House Training Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?