1534 Summary courses delivered Online

Estimating for Business Analysts: In-House Training A business analyst does not have authority to estimate the project and will not be held responsible for the project staying within the proposed budget; however, the business analyst does participate in various planning exercises with the project team. Many times the business analyst is on his or her own, required to provide estimates of how long it will take to perform their tasks. This course acquaints you with the basics of estimating from the point of view of the business analyst, emphasizing time estimates for the work. It also covers some of the product cost estimates that a business analyst may have to provide when the business is performing a cost/benefit analysis for the project. What you will Learn You'll learn how to: Translate business needs and requirements into estimates Estimate durations using a variety of techniques Negotiate differences in estimates Getting Started Introductions Course structure Course goals and objectives Foundation Concepts The importance of estimating to a business analyst The good and bad of estimating The project context The meaning of good estimating Focuses of estimating Characteristics of a good estimate Estimating the Time Requirements Applicable BABOK® Knowledge Areas Business Analysis Planning and Monitoring Elicitation and Collaboration Estimating the elicitation Information Gathering Plan Relative times for elicitation activities Planning and estimating the business analysis approach and activities Planning the business analysis activities Impact of process Estimating the Product Estimating the value of the product Business analyst's role Defining and determining value Function and use case points Agile estimating Planning Poker Other agile estimating techniques Negotiating estimates Negotiation techniques Negotiation approaches Summary What did we learn, and how can we implement this in our work environment?

Overview This comprehensive course on Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query. It is available to all students, of all academic backgrounds. Requirements Our Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 76 lectures • 06:08:00 total length •Course Outline and Introduction: 00:04:00 •Minimum Requirements for the Course: 00:01:00 •Prepayments Introduction: 00:01:00 •Month End Date Prepaid Expenses Amortization Calculation: 00:00:00 •Exact Prepaid Expenses Payment Date Calculation: 00:00:00 •Prepaid Expenses Accounting Definition: Prepayments: 00:03:00 •Prepaid Expense Example: How Accounting works for Prepayments: 00:03:00 •Advantages and Disadvantages of Prepaid Expenses: 00:03:00 •Introduction to PRO Excel Models and Formulas: 00:06:00 •Date Function: 00:05:00 •EOMONTH Function: 00:04:00 •DATEVALUE function: 00:03:00 •IF Function: 00:08:00 •IFS Function (Office 365 Only): 00:07:00 •VLOOKUP Function: 00:07:00 •MATCH Function: 00:05:00 •INDIRECT Function: 00:02:00 •NAMED Ranges: Name Manager: 00:03:00 •Advanced Version of VLOOKUP Function: 00:07:00 •Introduction to Model and Control Panel Tab (Important Sheet Tab): 00:08:00 •Formula Based Prepaid Expenses Model - Deep Dive (Part 1): 00:05:00 •Formula Based Prepaid Expenses Model - Deep Dive (Part 2): 00:06:00 •Formula Based Prepaid Expenses Model - Deep Dive (Part 3): 00:06:00 •IFS Function - Month End date Prepayment calculation: 00:04:00 •Prepaid Expenses - Closing Balance Summary Tab (Formula Based Summary): 00:09:00 •Protecting Formulas Cells and Fields in the Model: 00:04:00 •Exact Date Prepaid Amortisation calculation Intro: 00:03:00 •Formulas update and Model Changes for Exact Prepaid Exps Calculation: 00:03:00 •Formulas Update for Exact Date Prepaid Exps Amortisation (Part 1): 00:04:00 •Formulas Update for Exact Date Prepaid Exps Amortisation (Part 2): 00:03:00 •Formulas Update for Exact Date Prepaid Exps Amortisation (Part 3): 00:02:00 •Formulas Update for Exact Date Prepaid Exps Amortisation (Part 4): 00:07:00 •IFS Function - Exact Date Prepayments Amortisation: 00:04:00 •Data Validation Controls (Enhancing Data Input Controls with Protection): 00:10:00 •Bonus: Prepayment Model with Opening Balance Calculation (Part 1): 00:08:00 •Bonus: Prepayment Model with Opening Balance Calculation (Part 2): 00:09:00 •Additional Material: Resources: 00:00:00 •Power Query and Pivot Table Prepayment Summary Table Intro: 00:06:00 •What is Power Query and Some Awesome Resources for Power Query learning: 00:07:00 •Power Query and Pivot Table Summary - Deep Dive (Part 1): 00:05:00 •Power Query and Pivot Table Summary - Deep Dive (Part 2): 00:04:00 •Power Query and Pivot Table Summary - Deep Dive (Part 3): 00:05:00 •Power Query and Pivot Table Summary - Deep Dive (Part 4): 00:09:00 •Using Array Formulas to Add Formula Protection: 00:04:00 •Bonus: Allocate Prepaid Expenditure Cost Centre Wise - 1: 00:02:00 •Bonus: Allocate Prepaid Expenditure Cost Centre Wise - 2: 00:08:00 •Bonus: Prepayment Model with Opening Balance Calculation (PQ and PT Version): 00:13:00 •Changing Macros Security in Excel: 00:05:00 •Complete Walkthrough - Advanced VBA Prepaid Expenses Amortisation Model: 00:06:00 •Bonus : New Version - Excel VBA Model for Prepayment Expenditure: 00:08:00 •Dynamic Dashboard Overview: 00:07:00 •Importing Profit and Loss Statements Source Files and creating YTD P&L Sheets: 00:08:00 •Creating Dynamic Data Validation: 00:02:00 •Creating Named Ranges for Dynamic Table Arrays: 00:03:00 •Dynamic Date Column Headings for each Divisional PL Table: 00:02:00 •Dynamic Month and YTD Dashboard tables headings (PRO TIP): 00:03:00 •Dynamic VLOOKUP Formula - Preparing First section of the Dashboard: 00:04:00 •Creating Rolling Dashboard with Dynamic VLOOKUP Function: 00:08:00 •IMPORTANT : Error Checking for your reports/Dashboard (PRO TIP): 00:03:00 •Data Prep for Visualization: AREA Charts (Awesome trick using #NA Function): 00:05:00 •Visualization: AREA Charts for Month - Revenue, Gross Profit and Net Profit: 00:05:00 •Visualization DONUT Charts Revenue, Gross Profit and Net Profit (Part 1): 00:03:00 •Visualization DONUT Charts Revenue, Gross Profit and Net Profit (Part 2): 00:06:00 •Introduction - Formula-less Dashboard - Fully Dynamic and easily refreshed: 00:05:00 •Understanding the data files before building dashboard: 00:02:00 •Consolidating Reports with Power Query (Get & Transform) , How to install PQ: 00:08:00 •Dynamic File Path Trick in Power Query with Parameters (Amazing trick): 00:06:00 •Conditional Cumulative totals with SUMIFS Function: 00:04:00 •Bonus: Conditional Cumulative totals with Power Query Custom Formula (M Code): 00:06:00 •Dashboard Creation - Pivot Table showing Month and YTD KPIs division wise: 00:06:00 •Dashboard Creation Donuts Charts linked with Pivot Table (Replicate Charts fast): 00:08:00 •Dashboard Creation - Line Charts: 00:08:00 •Update Dashboard with Additional Divisional Data with Few Click (Magical): 00:03:00 •Thank you: 00:02:00 •Ultimate Prepaid Expenditure Model (Super Bonus): 00:02:00 •Resources - Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query: 00:00:00

Emotional Intelligence (Virtual) Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Getting Started Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change Summary and Next Steps

Vendor Relationship Management: On-Demand A successful project is dependent upon the contribution of vendors. After the selection and procurement of a vendor has occurred, the project manager assumes the responsibility for managing the vendor relationship. Managing vendor performance and the vendor relationship can make or break a project. Through case scenarios and an interactive workshop approach, this program deals with the challenging task of delivering a successful project involving significant vendor contributions. What You Will Learn You'll learn how to: Determine stakeholder interests, impact on the project, and requirements Explain the process of planning for and preparing a contract Describe best practices for managing the quality of products and services Identify key techniques for managing vendor relationships Take proactive steps to ensure good working relationships with third parties Emphasize quality in the work performed by external resources Engage in requirements gathering and management Understand Agreements, Statements of Work, Letters of Intent and Contracts Develop an effective contract change control process Discuss the steps for closing a contract Getting Started Introductions Course structure Course goals and objectives Stakeholder Relationships Identifying stakeholders Planning stakeholder management Managing stakeholder engagement Controlling stakeholder engagement Event: Worksheet: What Are Your Issues with Stakeholders? Understanding the Procurement Process Planning procurement management Conducting procurements Controlling procurements Closing procurements Event - Discuss the project's outsourced scope and qualities of an ideal vendor and customize a set of criteria for this project including descriptions and weightings Requirements Gathering and Management Requirements gathering Requirements management Managing relationships Contract change control Change management Event - Small Group Activity: Identifying Gaps in the Requirements Process Agreements, Statements of Work, Letters of Intent and Contracts Contract controls Agreements Contracts Negotiations Closing the contract Contract termination Procurement Audits and Lessons Learned Event - Class Activity: Win-Win Negotiating Summary and Next Steps What did we learn, and how can we implement this in our work environments?

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! According to 7 in 10 autistic children and young adults said education would be easier for them if the teachers had a better understanding of autism. It shows how important it is for us to learn about autism and PDA in order to create an inclusive society. The Pathological Demand Avoidance course is developed to help you expand your knowledge in this area. The course will provide an overall understanding of PDA through easily digestible modules. This Diploma in Pathological Demand Avoidance course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! In this comprehensive course, you will get to explore the vital areas of Pathological Demand Avoidance. The course will educate you on the definition, signs and symptoms of autism. From the informative modules, you will be able to enhance your knowledge and understanding of sensory processing disorders. In this step-by-step learning process of the history of PDA. Furthermore, the course will deliver detailed lessons on learning disabilities. Along with enriching your knowledge, the course will also help you elevate your resume. At the end of the course, you will receive a QLS- endorsed certificate of achievement. This certificate will add significant value to your resume. Join now! This course will allow you to Enrich your knowledge and understanding of Pathological Demand Avoidance Learn about the signs and symptoms of autism Get an in-depth understanding of the definition and categories of sensory processing disorders Enhance your knowledge of learning disabilities Why Prefer This Pathological Demand Avoidance Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Pathological Demand Avoidance course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** >> Certificate in Pathological Demand Avoidance at QLS Level 3 << Module 01: Introduction to Pathological Demand Avoidance Introduction to the Module Understanding Pathological Demand Avoidance Characteristics of PDACauses of PDADiagnosis Oppositional Defiant Disorder Causes of ODDSymptoms of ODD Summary Module 02: Understanding Autism Introduction to the Module What is Autism? Autistic Spectrum Disorder Signs and SymptomsCauses of ASD Interventions for Challenging Behaviour Summary Module 03: PDA in Schools and Parent Information Introduction to the Module The Role of the Key Worker Teaching Style Relationships Home-School Liaison Summary Module 04: Sensory Processing Disorder Introduction to the Module What is Sensory Processing? The Sensory Systems Sensory Processing Disorder Categories Tactile DysfunctionVestibular DysfunctionProprioceptive DysfunctionAuditory DysfunctionOral DysfunctionOlfactory DysfunctionVisual Dysfunction The Continuum Summary Module 05: The History of PDA Introduction to the Module A Brief History of PDA A Typical Parental Experience Summary Module 06: Learning Disability and Autism Introduction to the Module What is Learning Disability? Different Terminology Identifying Learning Disability or Autism Support Needs People with a Learning DisabilityPeople with Autism Summary Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Certificate in Pathological Demand Avoidance at QLS Level 3 The Pathological Demand Avoidance course is designed to help people learn about pathological demand avoidance. Anyone with an interest in enriching their knowledge in this subject can take this course. It will come in handy for the current and future professionals of the relevant sector. Requirements The Pathological Demand Avoidance Diploma program does not require any prior knowledge; everyone may participate! This Pathological Demand Avoidance Diploma is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Pathological Demand Avoidance Diploma allows you to study at your own speed and grow a quality skillset. Career path The Pathological Demand Avoidance course will enrich your understanding of autism. It will allow you to explore career options in the following fields SEN Teacher (Average annual salary £36K) Childcare Worker (Average annual salary £25K) Social Worker (Average annual salary £39k) Health Care Worker (Average annual salary £23k) Learning Support Assistant (Average annual salary £22K) Certificates CPD Accredited Certificate Digital certificate - £10 Certificate in Pathological Demand Avoidance at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in Pathological Demand Avoidance at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

IASSC lean six sigma black belt course. Online, 24/7 access to content and exam. Fee includes learning content, live webinars, tutor support, and official IASSC exam.

An intensive group coaching programme for qualified and certified coaches who want to add group coaching as an offer in their practice.

Description: A SCRUM master is a facilitator for the agile development team. A SCRUM master servers the Product owner in several ways such as - By finding methods for efficient Product Backlog management By facilitating the Scrum Team to understand the need for clear and concise Product Backlog items. By Understanding and analyzing product planning in an empirical environment. By educating the Product Owner to arrange the Product Backlog to maximise value. By Understanding and practicing agility. By Facilitating Scrum events The Scrum Product Owner Video Training Course provides all the necessary information related to SCRUM Product owner with a special focus on the topics like roles and responsibilities, planning, managing quality, change, and risk. Throughout the course, you will learn the sprint planning meeting, the ways of grooming the prioritized product backlog, the sprint review meeting, and shipping deliverables. In short, by the end of the Scrum Product Owner Video Training Course, you will learn how to use Scrum to optimise value, productivity, and goals. Assessment & Certification: To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our Scrum Product Owner Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:11:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:21:00 Scrum Concepts & Principles 00:15:00 Scrum Phases & Processes 00:05:00 Introduction to Scrum Summary 00:02:00 Roles and Responsibilities Roles and Responsibilities 00:01:00 The Product Owner 00:06:00 The Scrum Master 00:04:00 The Scrum Team 00:09:00 Roles & Responsibility Summary 00:02:00 Manage Quality, Change, and Risk Planning 00:02:00 The Project Vision 00:11:00 User Group Meetings 00:11:00 Estimates 00:08:00 Prioritized Product Backlog 00:11:00 Release Plan 00:12:00 Planning Summary 00:02:00 Planning Manage Quality, Change, and Risk 00:01:00 Quality 00:07:00 Change 00:07:00 Risk 00:13:00 Manage Quality, Change & Risk Summary 00:02:00 Sprints Sprints 00:01:00 Sprint Planning Meeting 00:21:00 During the Sprint 00:07:00 Groom the Prioritized Product Backlog 00:04:00 Sprint Review Meeting 00:04:00 Ship Deliverables 00:02:00 Sprints 00:03:00 Mock Exam Mock Exam- Scrum Product Owner Video Training Course 00:20:00 Final Exam Final Exam- Scrum Product Owner Video Training Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Resume Writing Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Resume Writing Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 04 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Course Introduction Intro and Tips to the Course 00:04:00 General Tips Introduction to General Tips 00:01:00 Words to Avoid 00:10:00 Writing Tip Show Don't tell 00:12:00 Writing Tip Get with the Action 00:10:00 Final Writing Tip 00:02:00 Resume Length 00:02:00 Content: Heading and Top Spot Content Introduction 00:01:00 Heading 00:03:00 Top Spot Objective Versus Career Summary 00:04:00 Top Spot Objective Function and Writing Tips 00:08:00 Top Spot Career Summary Function and Writing Tips 00:09:00 Top Spot How to write an effective career summary 00:26:00 Content: Experience and Education Section Experience Introduction and Selecting Experiences to Include 00:05:00 Experience Headings and Summary 00:05:00 Experience Description of Accomplishments 00:21:00 Experience: Food for thought 00:05:00 Education Section 00:10:00 Content: Optional Sections Optional Section Activities Awards Leadership Honors 00:09:00 Activities/Awards Clarification 00:05:00 Optional Section Skills 00:04:00 Skills Clarification 00:05:00 Optional Section Certification License 00:01:00 Design and Layout Introduction to Design 00:01:00 Main Design Graphics and Element Layout 00:07:00 Designer's Tools Typography and Appropriate White Space 00:07:00 Final Tips Just flip it, Organize, and Bullets 00:04:00 Artsy Resumes 00:05:00 Bonus: Watch me Transform a Resume Step-by-Step Transforming a resume steps 1-4 00:19:00 Continuing transforming a resume steps 5-12 00:16:00

Program Management Skills: Virtual In-House Training Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?