PMI-PBA® Exam Prep: In-House Training The course provides targeted exam preparation support for PMI®'s Professional in Business Analysis exam candidates, including a content review of The PMI Guide to Business Analysis, a review of the PMI-PBA® reference books, and an exam preparation tutorial. You will be given a Study Guide that you can re-use to assess your knowledge gaps as part of your Personal Action Plan. Your score on this for each Knowledge Area can be compared to your results on the quiz at the end of each course module to guide your study efforts. What you will Learn Upon completion, participants will be able to: Demonstrate familiarity with the structure, content and framework of The PMI Guide to Business Analysis Explain the six Knowledge Areas of The PMI Guide to Business Analysis, as well as, their inter-relationships with each other and the six Process Groups Differentiate among the five business analysis domains in the project life cycle Create a personal action plan to study and prepare for the PMI-PBA® Exam Getting Started PMI-PBA Examination Certification Process The Credential Examination Foundation Concepts for PMI-PBA® Prep Business analysis terminology and definitions Business analysis project, program, and portfolio management Product and project life cycles Skills and qualities of a business analyst Introduction to Business Analysis in Projects Business analysis overview How organizations implement business analysis Business analyst and project manager relationships Requirements definitions and types Practice quiz On-Demand Segment A: Define the Business Problem (Pre-work for Needs Assessment) Needs Assessment Review Needs Assessment knowledge area Identify problem or opportunity Assess current and future state Determine options and provide recommendations Facilitate product roadmap development Assemble business case Practice quiz Stakeholder Engagement Review Stakeholder Engagement knowledge area Identify Stakeholders and conduct analysis Determine Stakeholder engagement and communication approach Conduct business analysis planning Practice quiz On-Demand Segment B: The Elicitation Plan (Pre-work for Elicitation) Elicitation Review Elicitation knowledge area Determine Elicitation approach Preparing for Elicitation Conducting Elicitation Confirming Elicitation results Practice quiz On-Demand Segment C: Overview of Requirements Analysis (Pre-work for Analysis) Analysis Review Analysis knowledge area Determine Analysis approach Create and analyze models Define requirements and acceptance criteria Verify, validate, and prioritize requirements Identify and analyze product risks Assess product design options Practice quiz Traceability and Monitoring Review Traceability and Monitoring knowledge area Determine Traceability and Monitoring approach Establish relationships and dependencies Select and approve requirements Make changes to requirements and other product information Practice quiz Solution Evaluation Review Solution Evaluation knowledge area Evaluate solution performance Determine solution evaluation approach Evaluate acceptance results and address defects Obtain solution acceptance for release Practice quiz Exam Application and Preparation Process Applying for the Exam Studying for the Exam Sitting for the Exam Reviewing your Knowledge Gap Practice Exam Study Guide - a reliable learning aid Summary and Next Steps Crystallizing the Business Analysis Domains Developing a Personal Action Plan for Exam Study
This course is an exquisite journey into the art of creating stunning floral arrangements that captivate the senses and evoke emotions. Here you will learn the fundamentals of colour theory, flower selection, arrangement techniques, and the secrets behind creating breathtaking bouquets and installations. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Get an introduction to various flower designs Realise the difference between floral design and flower arranging Know tools of the trade like water, adjectives, pins, scissors and more Recognise the science of colours and how the colour choices can be driven by emotion Know how to express your emotions through colours Gain a better understanding of the monochromatic colours and complementary colours Acquire knowledge of visual mass, physical weight and placement Recognise the 4 floral styles for memorable arrangements Know how to boost career opportunities in the same field Floral Design Training Course Overview This online floral design certification course will help you recognise the difference between floral design and flower arranging. This popular online course will also help understand the tools of the trade like water, adjectives, pins, scissors and more. This self-paced floral design certification course will also educate you on how to express your emotions through colours and understanding visual mass and physical weight. This popular online course will also help you gain a comprehensive understanding of the career opportunities available in this domain. By the end of the course, you will obtain a thorough understanding of the tools and strategies used for floral designing. This career-advancement online course will also help you develop the expertise and skills required to kickstart your career as a professional florist. Who should take this course? This online floral design certification course is the best fit for those who desire to understand how to make the most of the flowers and provide their clients with the best floral designs. Anyone who aspires to give a headstart to their career as a confident florist can also take this online course. Entry Requirement There are no academic entry requirements for this floral design online training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This floral design online training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Welcome Floral Design for Beginners Introduction The Difference Between Floral Design and Flower Arranging Checkpoint Challenge Tools of Trade Supplies Water and Additives Scissor Sharpening Pin Frogs: Silly Name, Extremely Useful Tools of the Trade Summary Color is a Science. Color Choices are Driven By Emotion Emotional Expressions Through Color Monochromatic Colors Unify Complementary Colors Are.Well, Complimentary Color is a Science Summary Balance and Perspective: Visual Mass, Physical Weight and Placement Understanding Visual Mass and Physical Weight Balance and Perspective Summary Memorable Arrangements Contain 4 Floral Styles Line, Focal, Mass, and Filler Elements Memorable Arrangements Summary Containers: An Integral Part of Your Story Containers Summary Supplementals Knowing When To Stop Supplementals Summary The Secret Sauce: Personalization Twist It! Career Opportunities Growing Your Business Summary What Have You Learned Learning When to Stop Top 10 Floral Design Tips Top 10 Tips for Floral Designers Assessment Assessment - Floral Design Online Training Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Highlights of the Course Course Type: Online Learning Duration: 10 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about CompTIA Security networking Understand the core competencies and principles of CompTIA Security networking Explore the various areas of CompTIA Security networking Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert networking engineer CompTIA Security+ (SY0-401) Complete Training Course Master the skills you need to propel your career forward in CompTIA Security networking . This course will equip you with the essential knowledge and skillset that will make you a confident networking engineer and take your career to the next level. This comprehensive compTIA security course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this compTIA security course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective CompTIA Security networking practice and equip you with the essential skills, confidence and competence to assist you in the CompTIA Security networking industry. You'll gain a solid understanding of the core competencies required to drive a successful career in CompTIA Security networking . This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for networking engineer or for people who are aspiring to specialise in CompTIA Security networking . Enrol in this compTIA security course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive compTIA security course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this CompTIA Security networking can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This compTIA security course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This compTIA security course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This compTIA security course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction to the Security+ course Introduction To The Section 00:01:00 Risk Assessment Learning Risk Assessment For Security 00:23:00 Computing Risk Assessment 00:18:00 Additional Risk Terminology 00:12:00 Acting On Your Risk Assessment 00:11:00 Risk Associated with Cloud Computing 00:08:00 Risk Associated With Virtualization 00:05:00 Summary Of Section 00:03:00 Understanding the Guidelines and Standards of Networking Developing Policies, Standards, And Guidelines 00:06:00 Implementing Policies 00:12:00 Understanding Control Types And False Positives/Negatives 00:08:00 Undertaking Business Impact Analysis 00:13:00 Disaster Recovery 00:10:00 Summary Of Section 00:04:00 Actively monitoring and servicing your network Network Monitors 00:05:00 Monitoring system logs 00:05:00 Understanding Hardening 00:06:00 Working With Services 00:12:00 Summary Of Section 00:03:00 Tools and Services to secure your network Securing The Network 00:06:00 Security Posture 00:13:00 Reporting Security Issues 00:08:00 Detection Controls vs. Prevention Controls 00:06:00 Summary Of Section 00:04:00 The TCP/IP Suite and It's Protocols Mastering TCP/IP 00:26:00 Protocols And Services 00:08:00 Summary Of Section 00:05:00 Networks Designing A Secure Network 00:39:00 Understanding The Various Network Infrastructure Devices 00:24:00 Intrusion Detection Systems 00:24:00 Network Based IDS 00:09:00 Working With NIPS 00:13:00 Summary Of Section 00:10:00 Access Control, Authentication and Authorization Understanding Access Control Basics 00:21:00 Working With Radius 00:14:00 Protecting Wireless Networks Working With Wireless Systems 00:17:00 Wireless Vulnerabilities To Know 00:21:00 Working with Virtualization and Cloud Computing Working With Cloud Computing 00:16:00 Working With Virtualization 00:16:00 Security Application Security 00:22:00 Best Practices For Security 00:09:00 Malware Vulnerabilities and Threats Malware Vulnerabilities And Threats 00:29:00 Summary of Course Summary Of Course 00:21:00 Assessment Assessment - CompTIA Security+ (SY0-401) Complete Training 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Business Relationship Management Fundamentals: On-Demand Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. Participants can expect an interactive and lively one-day session, with a high-level introduction to successfully navigate the complexity of BRM. What you will Learn During this course, we will show you how to: Define BRM as a capability, role, and discipline Describe what a BRM does and does not do Provide the language needed to change perceptions and perspectives Learn how the BRM discipline interacts with other disciplines (project management, architecture, Business Analysts, Business functions, strategy, etc..) inside an organization Explain the basic introduction to the different frameworks, processes, and models to bring structure and guidance to BRM Introductions and Expectations Business Relationship Management Institute Knowledge path to success Business Relationship Management (BRM) Defined BRM DNA = Develop, Nurture, and Advance BRM as a capability, role, and discipline Why BRM BRM is the answer to converging functions as strategic partners sharing ownership of strategy and results BRM evolves enterprise culture BRM capability builds strategic partnerships and drives business value BRM in Action Evolving enterprise culture Building strategic partnerships Driving business value BRM Results Relationships Business value BRM artifacts Communications Summary Reasons BRM fails Certificate of Experience: BRM Fundamentals What is next?
Introduction to Agile for Executives: On-Demand This session provides executives with an overview of Agile values and principles, the key benefits of an Agile approach, and its differences with the traditional Waterfall method. During the session, we compare and contrast the major Agile methods, with an emphasis on Scrum, as the most popular in the market. And most importantly, we present some criteria for Agile Transformation, possible certifications to pursue, and what is needed at the senior leadership level to achieve the best business results. What you will Learn At the end of this program, you will be able to: Explain the basics and benefits of using an Agile approach Describe the Scrum framework, its events, artifacts, and roles and responsibilities Illustrate an Agile approach outside of Software Development Define Scaled Agile Determine how to support an Agile transformation for your organization Getting Started Introduction Course structure Course goals and objectives Agile Introduction What is Agile? Agile benefits Agile myths and realities Overview of Agile Methods Overview of Agile methods Scrum method Lean and Kanban methods Criteria and certifications What Executives Need to Know About Agile Agile is not just for IT Agile can be scaled Agile transformation needs your support Summary and Next Steps Review Personal Action Plan
In today's globalized economy, the Anti Money Laundering (AML) - Level 3 CPD Certified Course holds paramount importance as financial crimes continue to pose significant threats worldwide. Learning about AML is indispensable due to its pivotal role in safeguarding financial systems and combating illicit activities. With the increasing sophistication of money laundering schemes, there's a growing demand for professionals well-versed in AML regulations and practices. In the UK, job opportunities abound for AML specialists, with salaries ranging from £35,000 to £60,000 annually, depending on experience and expertise. This course offers numerous advantages, including a comprehensive understanding of AML laws, techniques to detect suspicious transactions, and strategies for compliance and risk mitigation. Moreover, obtaining a Level 3 CPD certification enhances one's credibility and opens doors to career advancement in various sectors such as banking, finance, and law enforcement. By equipping individuals with the necessary skills and knowledge, this course plays a crucial role in fortifying the integrity of financial systems and fostering a safer, more transparent business environment globally. Key Features of Anti Money Laundering (AML) - Level 3 CPD Certified Course : This Anti Money Laundering (AML) - Level 3 CPD Certified Course is CPD Certified Free Certificate from Reed CIQ Approved Anti Money Laundering (AML) Course Level 3 Diploma Developed by Specialist Lifetime Access Course Curriculum Anti Money Laundering (AML) - Level 3 CPD Certified : Module 01: Understanding Money Laundering Module 02: AML and Terrorism Financing Module 03: Managing Risks and Customer Due Diligence Module 04: Roles of Anti-Money Laundering Officers Module 05: Documentation, Suspicions, and Awareness Learning Outcomes This Anti Money Laundering (AML) - Level 3 CPD Certified Course Comes with: Money Laundering Awareness: Understand the concept and process of money laundering. AML and Counter-Terrorism: Grasp the link between AML and terrorist funding. Risk Management Skills: Develop skills in risk management related to AML. Customer Due Diligence: Implement effective customer due diligence measures for risk mitigation. Role of AML Officers: Comprehend the responsibilities and duties of Anti Money Laundering Officers. Record Keeping and Awareness: Demonstrate proficiency in maintaining records and identifying suspicious activities. Certification After completing this Anti Money Laundering (AML) - Level 3 CPD Certified course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Module 01: Understanding Money Laundering 07:56 1: Understanding Money Laundering Preview 04:57 2: Summary 02:59 Module 02: AML and Terrorism Financing 08:43 3: AML and Terrorism Financing 05:44 4: Summary 02:59 Module 03: Managing Risks and Customer Due Diligence 09:28 5: Managing Risks and Customer Due Diligence 06:29 6: Summary 02:59 Module 04: Roles of Anti-Money Laundering Officers 08:20 7: Roles of Anti-Money Laundering Officers 05:21 8: Summary 02:59 Module 05: Documentation, Suspicions, and Awareness 08:55 9: Documentation, Suspicions, and Awareness 05:56 10: Summary 02:59 Additional Resources 58:00 11: Course book 54:00 12: Workbook 03:00 13: Leave a Review 01:00 Who is this course for? Anti Money Laundering (AML) - Level 3 CPD Certified Financial professionals seeking AML expertise. Compliance officers in banking and financial sectors. Legal professionals involved in financial regulations. Auditors and risk management specialists. Law enforcement personnel dealing with financial crimes. Career path Anti Money Laundering (AML) - Level 3 CPD Certified Financial Investigator Compliance Analyst Risk Management Specialist AML Officer Fraud Analyst Financial Crime Analyst Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
In today's globalized economy, the Anti Money Laundering (AML) - Level 3 CPD Certified Course holds paramount importance as financial crimes continue to pose significant threats worldwide. Learning about AML is indispensable due to its pivotal role in safeguarding financial systems and combating illicit activities. With the increasing sophistication of money laundering schemes, there's a growing demand for professionals well-versed in AML regulations and practices. In the UK, job opportunities abound for AML specialists, with salaries ranging from £35,000 to £60,000 annually, depending on experience and expertise. This course offers numerous advantages, including a comprehensive understanding of AML laws, techniques to detect suspicious transactions, and strategies for compliance and risk mitigation. Moreover, obtaining a Level 3 CPD certification enhances one's credibility and opens doors to career advancement in various sectors such as banking, finance, and law enforcement. By equipping individuals with the necessary skills and knowledge, this course plays a crucial role in fortifying the integrity of financial systems and fostering a safer, more transparent business environment globally. Key Features of Anti Money Laundering (AML) - Level 3 CPD Certified Course : This Anti Money Laundering (AML) - Level 3 CPD Certified Course is CPD Certified Free Certificate from Reed CIQ Approved Anti Money Laundering (AML) Course Level 3 Diploma Developed by Specialist Lifetime Access Course Curriculum Anti Money Laundering (AML) - Level 3 CPD Certified : Module 01: Understanding Money Laundering Module 02: AML and Terrorism Financing Module 03: Managing Risks and Customer Due Diligence Module 04: Roles of Anti-Money Laundering Officers Module 05: Documentation, Suspicions, and Awareness Learning Outcomes This Anti Money Laundering (AML) - Level 3 CPD Certified Course Comes with: Money Laundering Awareness: Understand the concept and process of money laundering. AML and Counter-Terrorism: Grasp the link between AML and terrorist funding. Risk Management Skills: Develop skills in risk management related to AML. Customer Due Diligence: Implement effective customer due diligence measures for risk mitigation. Role of AML Officers: Comprehend the responsibilities and duties of Anti Money Laundering Officers. Record Keeping and Awareness: Demonstrate proficiency in maintaining records and identifying suspicious activities. Certification After completing this Anti Money Laundering (AML) - Level 3 CPD Certified course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Module 01: Understanding Money Laundering 07:56 1: Understanding Money Laundering Preview 04:57 2: Summary 02:59 Module 02: AML and Terrorism Financing 08:43 3: AML and Terrorism Financing 05:44 4: Summary 02:59 Module 03: Managing Risks and Customer Due Diligence 09:28 5: Managing Risks and Customer Due Diligence 06:29 6: Summary 02:59 Module 04: Roles of Anti-Money Laundering Officers 08:20 7: Roles of Anti-Money Laundering Officers 05:21 8: Summary 02:59 Module 05: Documentation, Suspicions, and Awareness 08:55 9: Documentation, Suspicions, and Awareness 05:56 10: Summary 02:59 Additional Resources 58:00 11: Course book 54:00 12: Workbook 03:00 13: Leave a Review 01:00 Who is this course for? Anti Money Laundering (AML) - Level 3 CPD Certified Financial professionals seeking AML expertise. Compliance officers in banking and financial sectors. Legal professionals involved in financial regulations. Auditors and risk management specialists. Law enforcement personnel dealing with financial crimes. Career path Anti Money Laundering (AML) - Level 3 CPD Certified Financial Investigator Compliance Analyst Risk Management Specialist AML Officer Fraud Analyst Financial Crime Analyst Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Preparing for Digital Transformation (On-Demand) The goal of this course is to enable you to become knowledgeable about the technologies behind a digital transformation in your organization and the driving forces compelling such a transformation. You will learn how to become engaged in the processes of transforming your organization digitally to meet with the growing demands of customers and clients. Organizations today must keep pace with changing technology to stay abreast of the market demand. Keeping pace means a transformation of the entire organization into the digital age. This workshop presents the challenges, benefits, and pitfalls of digital transformation and how it will affect you, and how you can be better prepared and positioned for the upcoming digital transformation. You will learn how to become engaged in the processes of transforming your organization digitally to meet with the growing demands of customers and clients. What you will Learn Describe the impact that digital is making on the economy and on customer expectations Examine the nature and drivers of the digital transformation Evaluate new technologies such as Blockchain, Big Data, Artificial Intelligence, and other technologies and see how they work to bring about digital transformation Assess the impact of digital technologies on the current roles and positions in the organization Discuss both the demand that customers have for digital technologies and the impact the digital technologies have on the customer and its relationship with the organization Recognize the new technology trends in the digital transformation and what they mean to the future of the organization Identify how digital transformation will affect all roles and how to be prepared for the upcoming and continuing digital transformation Getting Started Foundation Concepts Digital transformation versus automation Driving forces behind the digital transformation Learning from digital transformation successes Digital Transformation and Customer Orientation The Digital Customer Customer touch points and the customer journey Omnichannel concept Transform to the customer Digital Technologies and the Organization Relationship Management Big Data: The Basis for it All The Human Factor in Digital Transformations Risks of Digital Transformation Technology Trends Data and Business Analytics Other Major Trends Preview of Coming Attractions Pathway to Digital Transformation Summary and Next Steps
IASSC lean six sigma black belt course. Online, 24/7 access to content and exam. Fee includes learning content, live webinars, tutor support, and official IASSC exam.
Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans