Booking options
£450
+ VAT£450
+ VATDelivered Online
6 hours
All levels
Two critical skillsets for the future of work are critical thinking and creative problem solving. These modes of working and thinking intersect and overlap; both are necessary and both can be taught. Having the ability to exercise creativity while at the same time applying structure and discipline to the thinking process is a key competency in the twenty-first century workplace.
This course explores the interplay between critical and creative thinking, and the necessity of each to effective problem solving and decision making. Participants will learn a variety of techniques to apply critical thinking to real-life scenarios. They will experiment with different problem-solving approaches and will learn about cognitive influences on our decisions and choices. The course delves into the business value of creativity and involves participants in actively integrating criticality, creativity, and problem solving.
At the end of this program, you will be able to:
Explain basic concepts of problem solving
Infer types of cognitive biases that impact decision making
Utilize types of root cause analysis
Differentiate among obstacles to sound decision making
Apply a variety of problem-solving approaches / processes to existing challenges
Evaluate alternative solution methods using various techniques
Analyze real world problem scenarios to determine the lateral thinking type needed to address them
Definitions
Thinking modes and cognitive bias
Basic problem-solving framework
Root cause analysis
Basic problem-solving obstacles
Generating alternative solutions
Critical thinking guidelines
Obstacles to sound decision making
Tools for evaluating alternatives
Problem-solving challenge
Workplace application