525 Success courses in Sheffield

Construction Project Manager 2 Days Training in Sheffield

Recruitment Skills 1 Day Workshop in Sheffield

Train-The-Trainer 1 Day Training in Sheffield

Effective Negotiation Skills for Business Success: In-House Training Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do. You will enhance your personal and professional life with powerful new negotiating skills. The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement. What you will Learn At the end of this program, you will be able to: Identify your preferred negotiation style and strategies Examine the Principled Negotiation Model Adapt your negotiation strategy to the progress of the negotiation Experience typical negotiation situations during the life cycle of a project Develop an awareness of your effectiveness during negotiations Improve your negotiation skills Negotiation Model Negotiation defined Negotiation phases Common approaches to negotiating Principled Negotiating Principled negotiation and the four rules Best alternative to a negotiated agreement Project Negotiation Simulation: Part 1 and Part 2 Project Negotiation Simulation: Part 1 Project Negotiation Simulation: Part 2 Negotiating Cases Negotiating cases

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Highfield Level 1 Award In Health And Safety Within A Construction Environment (RQF) Highfield Level 1 Award in Health and Safety within a Construction Environment (RQF) One day course For those applying for the Green Labourer CSCS Card Includes the Health, Safety, Environment Test For Operatives and Specialists book or DVD by CITB! Face to Face: One day course + time for self-study required This course is supported by the Construction Industry Training Board (CITB) This course is designed to give learners a route to applying for the Green Labourer CSCS Card Course Contents: The purpose of a risk assessment The purpose of a method statement The legal requirements of risk assessments and method statements The common causes of work-related fatalities and injuries The implications of not preventing accidents and ill-health at work Health and safety definitions Hazards and potential risks of a a range of situations The importance of reporting accidents and near misses Accident reporting procedures Risk assessments and dynamic risk assessments The reasons for using safe manual handling in the workplace The employees' responsibilities under current legislation and official guidance in relation to manual handling in the workplace The procedures for safe manual handling Working at height Employees' legal responsibilities in relation to working at height Potential hazards when working at height Controlling risks and hazards while working at height Regulations regarding working at height COSHH: substances hazardous to health Common risks to health within a construction environment Drugs and alcohol Personal Hygiene Asbestos PPE (Personal Protective Equipment) Working around plant and equipment safely Benefits of this course: In 2018/19, 1.4 million people suffered from a work-related illness They have a much higher rate of work-related ill-health than those working in many other industries Construction workers have the highest rate of musculoskeletal disorders compared to other occupations This course develops learners’ knowledge and understanding of health and safety in a construction environment so they can work safely on a construction site Those who successfully complete this Level 1 Award in Health and Safety in a Construction Environment and have completed the CITB Health, Safety & Environment Test within the last 2 years can then apply for a Green Labourer CSCS card. Our Health And Safety In A Construction Environment Training Course is a nationally recognised, Ofqual regulated qualification accredited by Highfields Qualifications.This course leads to the obtainment of the CSCS labour card, allowing workers to work on construction sites.The Ofqual Register number for this course is 603/2442/9

Effective Change Management 1 Day Workshop in Sheffield

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Conflict Management 1 Day Training in Sheffield

Time Management 1 Day Training in Sheffield