- Professional Development
- Medicine & Nursing
- Arts & Crafts
- Health & Wellbeing
- Personal Development
Capacity Planning, Forecasting & Budgets
By Mpi Learning - Professional Learning And Development Provider
Understanding how to plan for capacity, be able to forecast and manage budgets is a critical skill in today's leadership and management environment. This programme will not only support your understanding but will also help you to practically put the learning into practice.
Handling Difficult Conversations
By Mpi Learning - Professional Learning And Development Provider
This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.
Neurodiversity Workshop Leaders: Onboarding, Environment, Performance
By Mpi Learning - Professional Learning And Development Provider
A four-hour Neurodiversity Workshop aimed at Leaders looking to understand Neurodiversity and how to create an environment to allow Neurodiverse colleagues to thrive.
The Portable Appliance Testing course or PAT testing course as it is more commonly known is one of our most popular courses as it does not require you to have any formal previous qualifications and once completed, will enable you to offer your services. In the commercial setting, the law places a responsibility on all employers to ensure that the electrical equipment to be used by their staff and the public, should be fit for purpose and safe for use. Hence, all portable appliances have to be regularly checked and maintained by a competent person.
Neurodiversity Workshop Developing: Learning, Development, Succession
By Mpi Learning - Professional Learning And Development Provider
A four-hour workshop on how to accelerate the learning and development of your Neurodiverse colleagues.
Gold Time & Productivity Management
By Mpi Learning - Professional Learning And Development Provider
This programme is aimed at helping participants to manage their time more effectively and to be more productive with the time available to them.
Successfully Managing and Exceeding Your Customers' Expectations
By Beyond Satisfaction - Customer service Training
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.
All You Need to Know About Complaints Handling and Managing Difficult Clients
By Beyond Satisfaction - Customer service Training
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.
Managers: Keeping an Exceptional Level of Customer Service Within Your Team
By Beyond Satisfaction - Customer service Training
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.
Customer Oriented Methods and Strategies for Sales Teams
By Beyond Satisfaction - Customer service Training
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.
