959 Spa courses in Cardiff

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Understanding how to plan for capacity, be able to forecast and manage budgets is a critical skill in today's leadership and management environment. This programme will not only support your understanding but will also help you to practically put the learning into practice.

The Portable Appliance Testing course or PAT testing course as it is more commonly known is one of our most popular courses as it does not require you to have any formal previous qualifications and once completed, will enable you to offer your services. In the commercial setting, the law places a responsibility on all employers to ensure that the electrical equipment to be used by their staff and the public, should be fit for purpose and safe for use. Hence, all portable appliances have to be regularly checked and maintained by a competent person.

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

A four-hour Neurodiversity Workshop aimed at Leaders looking to understand Neurodiversity and how to create an environment to allow Neurodiverse colleagues to thrive.

A four-hour workshop on how to accelerate the learning and development of your Neurodiverse colleagues.

This programme is aimed at helping participants to manage their time more effectively and to be more productive with the time available to them.

A Day in Wales. Join me for this fantastic photography workshop of woodland, lakes and waterfalls.In this course we cover all of the above. What do you need to bring with you?Camera/lenses/Spare memory card/batteries/tripod - A digital camera with "semi-automatic/manual" controls (Aperture and Shutter priority) is recommended to get the most from the course. Filters (if you have them) A packed lunch/snacks The relevant user manual for your camera Warm/waterproof clothing and suitable footwear - weather can be unpredictable all year round in Snowdonia. A notepad and pen What happens in bad weather?I monitor weather forecasts and if conditions are predicted to be completely unsuitable, to ensure both your safety and enjoyment of the day, it may be necessary to cancel a workshop. I will endeavour to provide at least 24hrs notice, although this cannot always be guaranteed; you will be offered either a full refund or a place on a future course.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.