Embarking on the journey of mastering 'Sales Development Representative Diploma' is akin to unlocking the secrets of successful businesses. This comprehensive course delves deep into the intricacies of sales growth, providing learners with a deep understanding of strategic planning, marketing, and customer behaviour. With ten robust modules, this programme ensures participants emerge with a holistic understanding, encompassing everything from presentation skills to brand strategy, ensuring they remain ahead in the ever-evolving world of sales. Learning Outcomes Understand key sales growth drivers and effective sales presentation techniques. Master negotiation tactics while effectively dealing with customers. Grasp the relationship between marketing and sales. Acquire knowledge in strategic planning, market analysis, and brand development. Cultivate proficiency in CRM strategies and enhance customer communication skills. Why buy this Sales Development Representative Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Sales Development Representative Diploma for? Sales enthusiasts keen to delve deeper into advanced selling techniques. Marketing professionals aiming to integrate sales strategies. Entrepreneurs looking to refine their sales and marketing approach. Business students wishing to gain a competitive edge in sales management. Managers aspiring to drive better sales results for their teams. Career path Sales Manager: £30,000 - £60,000 Marketing Strategist: £35,000 - £70,000 Brand Manager: £40,000 - £75,000 CRM Specialist: £30,000 - £55,000 Consumer Behaviour Analyst: £32,000 - £68,000 Customer Service Manager: £25,000 - £50,000 Prerequisites This Sales Development Representative Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Sales and Sales Growth Sales and Sales Growth 00:19:00 Module 2: Sales Presentation and Selling Sales Presentation and Selling 00:16:00 Module 3: Sales Negotiations and Dealing with Customers Sales Negotiations and Dealing with Customers 00:22:00 Module 4: Marketing and Sales Marketing and Sales 00:24:00 Module 5: Strategic Planning and Development Strategic Planning and Development 00:19:00 Module 6: Planning and Market Analysis Planning and Market Analysis 00:26:00 Module 7: Consumer Buying Behaviour and Customer Analysis Consumer Buying Behaviour and Customer Analysis 00:16:00 Module 8: Branding and Pricing Strategy Branding and Pricing Strategy 00:16:00 Module 9: CRM Fundamentals and Strategies CRM Fundamentals and Strategies 00:25:00 Module 10: Customer Service and Communication Skills Customer Service and Communication Skills 00:13:00
Accelerate your career in the UK's booming Car Mechanic and Repair industry. With over 5,000 annual job vacancies and a growing demand for skilled professionals, this sector presents promising prospects. The average salary ranges from £25,000 to £32,000, with potential for even greater earnings. Get behind the wheel of your future with our Car Mechanic and Repair Training Course. This expertly designed programme turns a regular job into a high-paying career by honing your mechanical skills and industry knowledge. With us, you're not just gaining skills, you're stepping into an in-demand career with countless opportunities. Drive towards your successful future today. Your journey to prosperity begins here. Our Car Mechanic and Repair course starts with the basics of Car Mechanic and Repair and gradually progresses towards advanced topics. Therefore, each lesson of this Car Mechanic and Repair course is intuitive and easy to understand. Why would you choose the course from Compliance Central: Lifetime access to courses materials Full tutor support is available from Monday to Friday with the course Learn skills at your own pace from the comfort of your home Gain a complete understanding of course Accessible, informative learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the bundle Study in your own time through your computer, tablet or mobile device Car Mechanic and Repair Curriculum Breakdown of the Car Mechanic and Repair Course Module 01: Introduction to Safety and Maintenance Module 02: General Maintenance Module 03: Dashboard Indicator Lights Module 04: Tyres Module 05: The Internal Combustion Engine Module 06: The Cooling System Module 07: The Fuel System Module 08: The Electrical System Module 09: The Drive Train Module 10: Brakes Module 11: Buying a Car Curriculum Breakdown of the Motorbike Maintenance Course Module 01: Introduction to Motorbike Maintenance Module 02: Basics of Engine Module 03: Engine Cooling and Lubrication Module 04: Ignition Module 05: Suspension Module 06: Intake, Fuel, Clutch and Exhaust Systems Module 07: Electrical Maintenance Module 08: Wheels, Tires and Brakes Maintenance Module 09: Transmission, Frame and Steering Module 10: Cleaning, Setting Up and Storage Module 11: Troubleshooting CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Car Mechanic and Repair course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Car Mechanic and Repair. It is also great for professionals who are already working in Car Mechanic and Repair and want to get promoted at work. Requirements To enrol in this Car Mechanic and Repair course, all you need is a basic understanding of the English Language and an internet connection. Career path The Car Mechanic and Repair course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Car Mechanic and Repair. Auto Mechanic - £25-35k/year. Service Technician - £20-30k/year. Vehicle Diagnostic Specialist - £30-45k/year. Automotive Service Manager - £35-50k/year. Master Mechanic - £40-55k/year. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Embarking on the journey of mastering 'Advanced Sales and Selling Management Techniques' is akin to unlocking the secrets of successful businesses. This comprehensive course delves deep into the intricacies of sales growth, providing learners with a deep understanding of strategic planning, marketing, and customer behaviour. With ten robust modules, this programme ensures participants emerge with a holistic understanding, encompassing everything from presentation skills to brand strategy, ensuring they remain ahead in the ever-evolving world of sales. Learning Outcomes Understand key sales growth drivers and effective sales presentation techniques. Master negotiation tactics while effectively dealing with customers. Grasp the relationship between marketing and sales. Acquire knowledge in strategic planning, market analysis, and brand development. Cultivate proficiency in CRM strategies and enhance customer communication skills. Why buy this Advanced Sales and Selling Management Techniques? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Advanced Sales and Selling Management Techniques for? Sales enthusiasts keen to delve deeper into advanced selling techniques. Marketing professionals aiming to integrate sales strategies. Entrepreneurs looking to refine their sales and marketing approach. Business students wishing to gain a competitive edge in sales management. Managers aspiring to drive better sales results for their teams. Career path Sales Manager: £30,000 - £60,000 Marketing Strategist: £35,000 - £70,000 Brand Manager: £40,000 - £75,000 CRM Specialist: £30,000 - £55,000 Consumer Behaviour Analyst: £32,000 - £68,000 Customer Service Manager: £25,000 - £50,000 Prerequisites This Advanced Sales and Selling Management Techniques does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Sales and Sales Growth Sales and Sales Growth 00:19:00 Module 2: Sales Presentation and Selling Sales Presentation and Selling 00:16:00 Module 3: Sales Negotiations and Dealing with Customers Sales Negotiations and Dealing with Customers 00:22:00 Module 4: Marketing and Sales Marketing and Sales 00:24:00 Module 5: Strategic Planning and Development Strategic Planning and Development 00:19:00 Module 6: Planning and Market Analysis Planning and Market Analysis 00:26:00 Module 7: Consumer Buying Behaviour and Customer Analysis Consumer Buying Behaviour and Customer Analysis 00:16:00 Module 8: Branding and Pricing Strategy Branding and Pricing Strategy 00:16:00 Module 9: CRM Fundamentals and Strategies CRM Fundamentals and Strategies 00:25:00 Module 10: Customer Service and Communication Skills Customer Service and Communication Skills 00:13:00
Duration 2 Days 12 CPD hours This course is intended for The course is designed for individuals who want to gain in-depth knowledge and practice in the discipline of Modelling Business Processes (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner, Service Manager, Service Owner, Project manager, Consultants) Overview Students should be able to demonstrate knowledge and understanding and application of Modelling Business Processes principles and techniques. Key areas are: The role of business process modelling Modelling core business processes at an organizational level Modelling business processes at the process level Documenting and analyzing tasks The use of gap analysis in improving business processes The Business Analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered. The course provides in-depth knowledge and practice in Modelling Business Processes Course Introduction Let?s Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to Business Process Modelling Exam Details Business Analysis Certification Scheme The Context for Business Process Modelling Purpose and benefits of business process modelling Three levels of business process hierarchy (Organization, process and task level) Process view versus the functional view of an organization Assessing the impact of a new process design (POPIT model) Implementation of a business change (Pilot, phased, direct changeover, parallel running) The Organizational Context for Business Processes Construction of an organizational level model of a business process External and internal elements of an organizational model Supporting the value proposition Modelling the Business Processes Construction of a business process model Standard notation Process, task and step OPOPOT External, internal and time-based events Internal performance measures and customer expectations of performance Documenting Tasks A task description UML activity diagram notation and structured english Improving Business Processes task automation, removal of gaps and disconnects, process reengineering business rules and assumptions Unsatisfactory performance Combinations of conditions Gap analysis
Overview If you're interested in expanding your knowledge about autism and how to support individuals on the spectrum, the Understanding Autism Awareness and Diagnosis Level 2 course is a great option. This course will help you understand the causes, symptoms, diagnosis, and treatment of ASD. You will learn about the different cognitive approaches that explain how people with ASD perceive and process information. You will discover the different types of ASD, the challenges that people with ASD face, and the strategies that can be used to help them succeed. Enrol in the course today and start your journey towards an in-demand career. Key Features of the Course 24/7 learning assistance Self-paced online learning Interactive quizzes and assessments Accredited certificate after completion Who is this course for This course is suitable for individuals who wish to expand their knowledge and understanding of autism awareness and diagnosis. It mainly benefits education, healthcare, psychology, and social work professionals. Parents, caregivers, and anyone interested in gaining insights into autism and its diagnosis can significantly benefit from this course. What you will learn Throughout this course, learners will delve into various topics and modules that encompass different aspects of autism spectrum disorder. By the end of this course, you will be able to: Autism Spectrum Disorder (ASD): Participants will gain a thorough understanding of the characteristics, prevalence, and impact of autism on individuals and their families. Autism Diagnosis: This module focuses on the diagnostic process for autism, including assessment tools, criteria, and best practices for diagnosis. Cognitive Approaches in Autism: Participants will explore cognitive theories and interventions that can be employed to support individuals with autism in their cognitive development and functioning. Dealing with Autistic Individuals: This module provides strategies for effective communication, understanding sensory sensitivities, and promoting positive behaviour in autistic individuals. Other Considerations for Dealing with Autistic Individuals: Participants will learn about additional factors to consider when working with individuals with autism, including co-occurring conditions, diversity, and inclusion. Engagement in Autism Awareness: This module emphasises the importance of raising awareness about autism and promoting acceptance and inclusion in various settings. Why enrol in this course Firstly, this top-reviewed course will help you gain essential skills in understanding autism, communicating effectively with autistic individuals, and promoting inclusivity. This course offers the most relevant and up-to-date information in the field. Secondly, these skills are highly valued in professions such as special education, behavioural therapy, and speech and language therapy, which offer competitive salaries ranging from £20,000 to £60,000+ per year in the UK. Requirements A computer or mobile device with internet access A basic understanding of English language and grammar A willingness to learn and explore new topics Career Path After completing this course, you'll get advantages in various related careers. Some examples with average salary are: Autism Support Worker - £20k per year Autism Specialist Teacher - £32k per year Autism Consultant - £38k per year Autism Therapist - £40k per year Autism Researcher - £43k per year Autism Trainer - £45k per year Autism Service Manager - £60k per year Certification Upon successful completion of this course, you will receive a CPD certificate. This certificate will demonstrate your knowledge and skills in ASD and can be used to advance your career. Course Curriculum 7 sections • 7 lectures • 02:15:00 total length •Autism Spectrum Disorder (ASD): 00:25:00 •Learning Difficulties Related to Autism: 00:23:00 •Autism Diagnosis: 00:16:00 •Cognitive Approaches in Autism: 00:17:00 •Dealing with Autistic Individuals: 00:22:00 •Other Considerations for Dealing with Autistic Individuals: 00:19:00 •Engagement in Autism Awareness: 00:13:00
Embark on a remarkable journey to comprehend the intricacies of child protection within the education sector with our Level 3 course on 'Child Protection in Education'. This course, meticulously designed, unearths the core fundamentals of child safeguarding, providing an in-depth understanding of the UK's child protection system, and the responsible ways of responding to child abuses. In the second part of the course, learners are guided on the paramountcy of sharing information regarding any safeguarding concerns. It emphasises the correct procedures to report abuse, the nuances of child maltreatment, and the good practices to ensure child protection in the education system. The course concludes with how to handle allegations against staff and ensures good safeguarding practices in sports & active leisure. Learning Outcomes Understand the fundamentals of child protection and safeguarding. Effectively respond to instances of child abuse. Accurately report any instances of abuse. Implement good practices for child protection within the education system. Handle allegations against staff in a professional and ethical manner. Why choose this Child Protection in Education - Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Child Protection in Education - Level 3 course for? Individuals aiming to work in child protective services. Teachers and educational professionals. Sports and active leisure providers. Those interested in understanding the UK's child protection system. Aspirants seeking to enhance their knowledge on child maltreatment and its prevention. Career path Child Welfare Specialist: £25,000 - £35,000 School Counsellor: £26,000 - £36,000 Youth Worker: £20,000 - £30,000 Social Worker: £25,000 - £40,000 Community Service Manager: £30,000 - £50,000 Child Protection Officer in Sports: £25,000 - £35,000 Prerequisites This Child Protection in Education - Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Child Protection in Education - Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Child Protection and Safeguarding Basics Child Protection and Safeguarding Basics 00:16:00 Module 02: Child Protection System In the UK Child Protection System In the UK 00:20:00 Module 03: How to Respond to Child Abuses How to Respond to Child Abuses 00:13:00 Module 04: The Importance of Sharing Information about Any Safeguarding Concerns The Importance of Sharing Information about Any Safeguarding Concerns 00:15:00 Module 05: Reporting Abuse Reporting Abuse 00:11:00 Module 06: Child Maltreatment Child Maltreatment 00:18:00 Module 07: Child Protection in Education System Good Practice Guidelines Child Protection in Education System Good Practice Guidelines 00:21:00 Module 08: How to Deal with Allegations Against Staff How to Deal with Allegations Against Staff 00:17:00 Module 09: Child Protection in Sport & Active Leisure Good Safeguarding and Practice Guideline Child Protection in Sport & Active Leisure Good Safeguarding and Practice Guideline 00:20:00
24-Hour Flash Sale! Prices Reduced Like Never Before!! In an era where customer loyalty is gold, understanding Customer Relationship Management (CRM) becomes essential for any business aspiring to thrive in the long run. In the UK, studies have shown that acquiring a new customer can be up to five times more expensive than retaining an existing one, highlighting the significant role of CRM in business strategies today. For this, the CRM: Customer Relationship Management at QLS Level 4 course has been designed to equip you with the skills and knowledge needed to excel in this critical field. This course explores CRM, beginning with an introduction to its importance in contemporary business. You'll learn about the Fundamentals of CRM, Strategies for Effective Implementation, and the crucial role of Data Analysis in understanding Customer Behaviour. The curriculum also covers the technical aspects of Managing Databases and the skills needed to deepen Customer Relationships and handle complaints proficiently. Moreover, a forward-looking module on the future of CRM prepares you for emerging trends and technologies in the field. Learning Outcomes of CRM - Customer Relationship Management Course: Define and explain the core principles of Customer Relationship Management (CRM). Implement effective CRM strategies to enhance customer satisfaction. Utilise data analysis and databases to gain actionable customer insights. Develop techniques for deepening customer relationships and fostering loyalty. Employ best practices for handling customer complaints professionally. Explore emerging trends and the future of CRM technology. This program is your key to unlocking long-term customer loyalty and driving business growth. By understanding and applying the principles taught in this CRM course, you'll be well-equipped to contribute to your organisation's success and advance your career. Enrol today in this CRM - Customer Relationship Management at QLS Level 4 course and gain the knowledge and expertise to become a customer service prodigy! Why Prefer this Customer Relationship Management Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 tutor support **** Course Curriculum **** Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: Fundamentals Module 03: Strategies Module 04: Data Analysis Module 05: Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future Assessment Process Once you have completed all the modules on the CRM - Customer Relationship Management course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Marketing professionals Sales executives Customer service staff CRM enthusiasts Requirements You will not need any prior background or expertise to enrol in this CRM Course. Career path After completing this course, you are to start your career or begin the next phase of your career. CRM Manager - £35,000 to £60,000 Customer Service Manager - £30,000 to £50,000 Sales Manager - £32,000 to £70,000 CRM Systems Administrator - £25,000 to £40,000 Certificates CPD Accredited Certificate Digital certificate - £12.99 Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Relationship Management at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Course Overview: The quality of its care truly measures the health of a society. According to the World Health Organization, by 2030, the world will require an additional 40 million health and social care professionals, highlighting the ever-growing importance of this sector. This Health and Social Care - Level 3 course will provide you with an in-depth understanding of the pivotal roles, rights, responsibilities, and best practices within the Health and Social Care industry. Delving into communication's vital role in safeguarding vulnerable individuals and promoting equality and diversity, this course ensures that participants have comprehensive knowledge and skills to make meaningful contributions to this field. Key Features of the Course: CPD Certificate upon completion. 24/7 Learning Assistance to guide and support. Engaging and high-quality learning materials that facilitate understanding. Who is This Course For? This Health and Social Care - Level 3 course is Ideal for individuals keen on building a solid health and social care foundation. Also, for those new to the sector or those aiming to enhance their knowledge. Learning Outcome The Fundamentals of Health and Social Care. Effective communication techniques in healthcare settings. The rights and obligations of a Health and Social Care worker. Key roles within caregiving and healthcare. Strategies to champion equality, diversity, and rights. Principles, policies, and the legal landscape of Health and Social Care. Essential aspects of safeguarding and risk management. Why Enrol in This Course: Become proficient in the multifaceted world of Health and Social Care. With a top-rated, frequently updated, and currently trending curriculum, learners are guaranteed a relevant course that imparts skills that are essential in the ever-evolving healthcare landscape. Requirements: A genuine interest in health and social care. Basic English proficiency. Access to a computer and stable internet connection. Career Path: After completing this Health and Social Care - Level 3 course, participants can pursue careers in: Healthcare Assistant - Average UK salary: £20,000 Support Worker - Average UK salary: £18,500 Care Coordinator - Average UK salary: £22,000 Health Service Manager - Average UK salary: £31,000 Social Care Administrator - Average UK salary: £19,500 Residential Care Leader - Average UK salary: £26,000 Health Promotion Specialist - Average UK salary: £30,000 Certification: Upon completing this Health and Social Care - Level 3 course, participants will be awarded a CPD certificate. FAQ What is health and social care level 3? Health and social care level 3 is a course. It teaches care skills. People learn how to care for others. They understand the needs of different people. They get skills for care jobs. What is a Level 3 health and social care course UK? In the UK, the Level 3 health and social care course is popular. It is for those wanting to work in care. The course teaches UK care standards. Students learn both theory and practice. What is level 3 equivalent to? Level 3 is like A-Levels. It's a post-GCSE qualification. Not as high as a degree. It's a step before university. What is a health and social care level 3 qualification? A health and social care level 3 qualification is a certificate. It says you have completed the course. With it, you show you have care skills. Employers in the care sector recognise it. Is Level 3 a degree? No, Level 3 is not a degree. It's below a degree. A degree is higher. After Level 3, many go to university for a degree. Course Curriculum 1 sections • 11 lectures • 07:08:00 total length •Module 01: Introduction to Health and Social Care: 00:19:00 •Module 02: Communication and its Relevance: 00:42:00 •Module 03: Rights and Responsibilities as a Health and Social Care Worker: 00:38:00 •Module 04: Role as A Caregiver and Healthcare Professional: 00:26:00 •Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights: 00:49:00 •Module 06: Important Principles and Policies in Health and Social Care Work: 00:23:00 •Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1: 00:50:00 •Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2: 00:48:00 •Module 09: Safeguarding Vulnerable Individuals: 00:52:00 •Module 10: Health and Safety Responsibilities: 00:51:00 •Module 11: Risk Management in Health and Social Care: 00:30:00