294 Service Manager courses

10 in 1 Retail Management Bundle The retail industry is a dynamic and exciting field with plenty of opportunities for growth and advancement. As a retail manager, you'll be responsible for overseeing the day-to-day operations of a store or chain of stores. This includes everything from hiring and training staff to managing budgets and developing marketing campaigns. You'll also need to be able to analyse customer data and make informed business decisions based on that information. But it's not all about the numbers. As a retail manager, you'll also need to be a strong leader and motivator, able to inspire your team to deliver excellent customer service and drive sales. And with the rise of e-commerce, you'll need to be able to adapt to changing technologies and trends in the industry. If you're ready for a challenging and rewarding career, retail management could be the perfect fit for you. With the right skills and knowledge, you'll be able to lead your team to success and make a real impact in the retail world. In this course, you will gain a comprehensive understanding of the principles and practices of retail management. You will learn about the different types of retail businesses and the challenges and opportunities that exist in the retail market. You will also explore the key factors that drive customer satisfaction and loyalty, as well as the role of marketing in retail. In addition to these core concepts, you will delve into topics such as inventory management, visual merchandising, and how to use technology to improve store operations. This Retail Management Bundle Contains 10 of Our Premium Courses for One Discounted Price: Course 01: Retail Management Skills Course 02: Fashion Store Assistant Course Course 03: Product Management Course 04: Visual Merchandising Diploma Course 05: Xero Accounting & Bookkeeping Course Course 06: Financial Analysis Course Course 07: Strategic Marketing & Planning Course 08: Warehouse Safety Training Course 09: UK Tax Accounting Course 10: Time Management Learning Outcome: What are the key drivers for a successful retail business Develop and implement effective marketing strategies for a retail business Use technology to improve store operations and increase efficiency Manage inventory and visual merchandising effectively to drive sales and customer satisfaction Why Prefer Us? All-in-one package of 10 premium coursesbundle Earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Globally accepted standard lesson planning Free Assessments 24/7 tutor support. This course is designed to and comes with other courses that will help you gain complete knowledge on Retail Management. *** Course Curriculum *** Course 1: Retail Management Skills Course Module 01: Introduction Module 02: Strategy Module 03: Buying and Merchandising Module 04: Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Location Module 11: Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Brand Management Module 17: Health & Safety for Stores Module 18: Consumer Rights Act Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course should be taken by anyone who wants to understand more about the topic. With the aid of this course, you will gain a solid comprehension of the subject and be able to grasp the fundamental ideas. Additionally, this training is ideal for Those who are working for a promotion Those in charge of leading a team Owners and operators of businesses Entrepreneurs Companies wishing to train their staff might also benefit significantly from this course. Requirements You will not need any prior background or expertise. Career path Retail Development Manager Retail Manager E-Commerce Manager Store Assistant Retail Customer Service Manager Certificates CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

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Essential skills for successfully treating a wide range of conditions – such as trauma, addictions, anxiety and depression – as well as making long-lasting behaviour changes and much more… Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) This has been a priceless experience. Life-changing. Brilliant, simply brilliant!COUNSELLOR / EX IT SERVICE MANAGER Why take this course Strong emotions focus and lock attention – keeping people trapped in problem behaviours. Therapeutic change cannot happen until the emotional arousal is reduced. This is why all health and welfare professionals need to know how to induce the relaxation response in their clients. Guided imagery and visualisation not only reduce emotional arousal quickly but can be used to reframe life circumstances through metaphor and to rehearse in the imagination any required changed behaviours and/or feelings, which dramatically increases the likelihood of those changes taking place in ‘real life’. If you want to be able to help people effectively, this is a key course to attend – guided imagery is an essential skill required for removing phobias, curing PTSD, lifting depression and overcoming addictions or self-harm, and is also useful for raising self-confidence and increasing motivation. When you become confident in using these skills, you can begin to bring patients out of the emotionally-driven trance states of a wide range of conditions such as anxiety disorders, addiction, anger, stress overload, trauma, depression, chronic pain and much more. That is why guided imagery is one of the most powerful psychotherapeutic tools available to us – and one you need in your ‘toolkit’. Fascinating way of working with clients – relaxation techniques very powerful. Extremely relevant to practice. Good techniques and strategies learnt to use with clients to help them problem solve and move forward.HEALTH VISITOR What will you learn Powerful new ways to improve treatment outcomes Training and practice in using one of the most effective psycho- therapeutic tools available for treating a wide range of emotional and physical conditions Invaluable ways to motivate people, reframe life circumstances and instigate changes in behaviour Insight into how the mind/body communication system works Greater confidence when working with a wide variety of conditions Supervised practise in generating healing trances The core skills you need to acquire for the rewind technique for treating PTSD and phobias A variety of ways to help people relax Ways to reduce pain, including in childbirth Increased understanding of trance states and their role in everyday life Effective skills for helping people improve their performance – sports, public speaking etc. The opportunity to experience relaxation, guided imagery and visualisation yourself A scientifically-sound knowledge of why the various techniques and skills you will gain are so valuable And much more Good to know The skills you will learn on this course are an essential pre-requisite for taking the The Rewind Technique – Effective treatment for trauma (PTSD) and phobias course. You will also need them for the following courses too: Brief Therapy for Stopping Addictions How to Lift Depression Overcoming Self-harm Further guided imagery techniques can be learnt and practised on our NEW workshop: Guided Imagery 2 – essential techniques Course Programme The ‘Guided imagery and visualisation for therapeutic change’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am What guided imagery is and why it works 11.00am Discussion over tea/coffee 11.30am The essence of all relaxation inductions: an easy way to start 1.00pm Lunch (included) 1.45pm Why it is important to be flexible: a range of techniques 2.45pm Discussion over tea/coffee 3.00pm Guided imagery and counselling: the essential steps 4.00pm Day ends Who is this course suitable for? Anyone who wants to help people effectively and for the long-term, particularly those involved in mental and physical healthcare would benefit from attending Psychotherapists, counsellors and mental health workers – these skills are essential to have to work with a wide range of conditions and for ensuring long-term behaviour change (see list below) Trained hypnotherapists looking to extend and build on their existing skillset and understanding The information and skills taught are extremely useful for dealing with: Stress; addictions; agoraphobia; allergies; anorexia; anger; asthma; bed wetting; blood pressure; bulimia; depression; lack of confidence; chronic pain; eczema; frustration; guilt; grief; hay fever; inhibition; insomnia; irritable bowel (IBS); relationship/marital difficulties; migraine; nightmares; obsessions (OCD); pain control; panic attacks; phobias (all kinds); sexual difficulties (impotence, premature ejaculation and vaginismus); shyness; skin disorders and trauma (PTSD); flashbacks; ulcers; warts and worrying. You can also control blood pressure, stimulate the immune system, promote healing of damaged skin tissue and bones and give birth easier using guided imagery and visualisation. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Master the negotiating skills through this course and improve your business prospect, employability as well as your corporate potential. Description: Adopting negotiation skills is important for almost every individual to grow, flourish and succeed at any job or business. Learn about the different types of negotiation skills and how can these be used in practical life in this course. Know the skills of have a successful negotiation without any fault. Understand how to deal with different situations or difficulties if occurred. Learn how and where to use specific tactics and when not to use them. Know how to deal tough questions. Who is the course for? A businessman. This course is for both beginners and experts. For people who are looking forward to adopting good negotiation skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Negotiation Skills Certificate Course is a useful qualification to possess, and would be beneficial for the following careers: Sales Professional. Vendor Manager. Legal Administration. Human Resource Professional. Real Estate Broker. Construction Manager. Health Service Manager. Marketing Manager. Counselling Psychologist. Lawyer. Chief Executive. Negotiation Skills Certificate Module One - Getting Started 01:00:00 Module Two - Understanding Negotiation 01:00:00 Module Three - Getting Prepared 01:00:00 Module Four - Laying the Groundwork 01:00:00 Module Five - Phase One - Exchanging Information 01:00:00 Module Six - Phase Two - Bargaining 01:00:00 Module Seven - About Mutual Gain 01:00:00 Module Eight - Phase Three - Closing 01:00:00 Module Nine - Dealing with Difficult Issues 01:00:00 Module Ten - Negotiating Outside the Boardroom 01:00:00 Module Eleven - Negotiating on Behalf of Someone Else 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Negotiation Skills Certificate- Activities 00:00:00 Mock Exam Mock Exam- Negotiation Skills Certificate 00:20:00 Final Exam Final Exam- Negotiation Skills Certificate 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Imagine being able to understand human behaviour and emotions, and use that knowledge to improve your personal and professional relationships. Our Behaviour Management & Emotional Intelligence course offers just that, by providing you with a comprehensive understanding of human behaviour, intelligence, emotions, and communication. With this course, you can develop practical skills to manage your emotions and those of others, leading to better teamwork and communication. Whether you are a business professional, educator, or parent, this course offers valuable insights into human behaviour and emotional intelligence. By enrolling in this course, you will learn about the evolutionary perspective of human behaviour, variations in intelligence, learning and conditioning, and much more. Our course also covers the neuro-linguistic programming (NLP), an effective tool to change negative behaviours and improve communication. With Behaviour Management & Emotional Intelligence course, you can master the art of influencing and understanding people, leading to a more productive and fulfilling life. Learning Outcomes: After completing this course, you will be able to: Understand basic psychological processes and human behaviour Analyse variations in human intelligence and their impact on behaviour Apply learning and conditioning principles in real-life situations Understand the importance of language and communication in human interactions Develop strategies for managing stress, anger and conflict Apply the principles of emotional intelligence to improve personal and professional relationships Along with the Behaviour Management & Emotional Intelligence course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Module Attributes: Each topic has been developed to provide more information in less time. This makes it easier for students to grasp the fundamental concept and apply it to a variety of situations. Course Curriculum Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business professionals looking to improve their communication and leadership skills Educators looking to enhance their understanding of student behaviour and improve classroom management Parents looking to improve their relationship with their children and manage emotions more effectively Anyone interested in gaining a comprehensive understanding of human behaviour and emotional intelligence Requirements To enrol in this Behaviour Management & Emotional Intelligence course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Behaviour Management & Emotional Intelligence. Human Resources Manager - £40,000- £60,000 Social Worker - £32,000- £60,000 Teacher - £30,000- £60,000 Sales Manager - £35,000 - £60,000 Customer Service Manager - £30,000 - £70,000 Psychologist - £36,000- £70,000 Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £10.79 Get a CPD accredited Hardcopy certificate for Free. After successfully completing this Behaviour Management & Emotional Intelligence course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is Free and international students need to pay £9.99 to get their hardcopy certificate.

Unleash the power of words and elevate your professional interactions with our 'Business English and Communication Skills' course. In an age where the business realm is expanding beyond borders, mastering the lingua franca of commerce becomes quintessential. This course not only refines your grasp of English grammar but also delves deep into the nuances of business writing. Navigate complex sentences, impeccable punctuation, and sidestep common errors, all while bolstering your telecommunication aptitude and fostering unmatched customer service skills. Learning Outcomes Enhance proficiency in business writing and articulation. Understand and apply the foundational principles of English grammar. Craft and structure sentences that resonate clarity and confidence. Recognise and rectify prevalent mistakes in written English. Acquire superior communication techniques, including adept telephone skills. Why choose this Business English and Communication Skills course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Business English and Communication Skills Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Business English and Communication Skills course for? Professionals seeking to advance their business communication acumen. Students aiming to venture into the corporate world. Entrepreneurs desiring effective communication with global clients. Administrative staff keen on polishing written and verbal interactions. Customer service representatives aspiring for excellence. Career path Business Communication Specialist: £35,000 - £45,000 Corporate Trainer: £30,000 - £40,000 Public Relations Manager: £40,000 - £55,000 Technical Writer: £30,000 - £50,000 Business Analyst: £40,000 - £60,000 Customer Service Manager: £28,000 - £38,000 Prerequisites This Business English and Communication Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business English and Communication Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Business English and Communication Skills Module 1: Business Writing Skills 00:42:00 Module 2: The Basics of Grammar 00:13:00 Module 3: The Basics of Sentence 00:08:00 Module 4: Structure of Sentence 00:16:00 Module 5: Question 00:11:00 Module 6: Punctuation & Capitalisation 00:21:00 Module 7: Spelling 00:24:00 Module 8: Common Mistakes & Ways to Improve 00:18:00 Module 9: Communication Skills 00:27:00 Module 10: Business Telephone Skills 00:21:00 Module 11: Customer Service 00:18:00 Assignment Assignment - Business English and Communication Skills 00:00:00

24-Hour Flash Sale! Prices Reduced Like Never Before!! Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% by 2026. The "Customer Service, KYC & CRM Training" course bundle is carefully designed to meet this demand, offering a comprehensive curriculum that equips learners with the skills to excel in these crucial areas. This comprehensive course bundle covers six key areas, beginning with foundational training in Customer Service Co-ordination. It advances into specialised KYC compliance for fraud prevention, then dives into CRM for optimising customer relationships, and highlights the significance of a Customer-friendly Environment. Further, it offers expertise in Customer Analytics for behavioural insights and equips learners to combat fraud as Customer Service Fraud Officers. This Customer Service, KYC & CRM Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Customer Services Course 02: Diploma in Know Your Customer (KYC) Course 03: Diploma in Customer Relationship Management (CRM) Course 04: Customer Service & Environment Course 05: Customer Analytics Training Taking this course will not only improve your understanding and skills in customer service, KYC, and CRM but also significantly enhance your career prospects. As businesses increasingly recognise the value of customer-centric service models and compliance with regulatory standards, the demand for qualified professionals in these areas is soaring. So enrol now on this training and position yourself as a valuable asset in any customer-focused industry! Why Choose Our Customer Service, KYC & CRM Training Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training course The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support So enrol now in this Customer Service, KYC & CRM Training Today to advance your career! Assessment Process of the Customer Service, KYC & CRM Training Once you have completed all the modules on the course, you can assess your computer skills and knowledge with an optional assignment. Our expert will assess your assignment and give you feedback afterwards. Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Know Your Customer (KYC) Customer Due Diligence - CDD Course 02: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Customer Relationship Management CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer Service Executives Compliance officers CRM managers Marketing professionals Fraud analysts Requirements You will not need any prior background or expertise to enrol in this Customer Service, KYC & CRM Training Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Service Manager - £30,000 to £50,000 KYC Analyst - £25,000 to £40,000 CRM Specialist - £30,000 to £45,000 Customer Insights Analyst - £35,000 to £55,000 Fraud Prevention Specialist - £28,000 to £45,000 Customer Experience Manager - £32,000 to £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Customer Services Co-ordinator Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Services Co-ordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery

Embarking on the journey of mastering 'Sales Development Representative Diploma' is akin to unlocking the secrets of successful businesses. This comprehensive course delves deep into the intricacies of sales growth, providing learners with a deep understanding of strategic planning, marketing, and customer behaviour. With ten robust modules, this programme ensures participants emerge with a holistic understanding, encompassing everything from presentation skills to brand strategy, ensuring they remain ahead in the ever-evolving world of sales. Learning Outcomes Understand key sales growth drivers and effective sales presentation techniques. Master negotiation tactics while effectively dealing with customers. Grasp the relationship between marketing and sales. Acquire knowledge in strategic planning, market analysis, and brand development. Cultivate proficiency in CRM strategies and enhance customer communication skills. Why buy this Sales Development Representative Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Sales Development Representative Diploma for? Sales enthusiasts keen to delve deeper into advanced selling techniques. Marketing professionals aiming to integrate sales strategies. Entrepreneurs looking to refine their sales and marketing approach. Business students wishing to gain a competitive edge in sales management. Managers aspiring to drive better sales results for their teams. Career path Sales Manager: £30,000 - £60,000 Marketing Strategist: £35,000 - £70,000 Brand Manager: £40,000 - £75,000 CRM Specialist: £30,000 - £55,000 Consumer Behaviour Analyst: £32,000 - £68,000 Customer Service Manager: £25,000 - £50,000 Prerequisites This Sales Development Representative Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Sales and Sales Growth Sales and Sales Growth 00:19:00 Module 2: Sales Presentation and Selling Sales Presentation and Selling 00:16:00 Module 3: Sales Negotiations and Dealing with Customers Sales Negotiations and Dealing with Customers 00:22:00 Module 4: Marketing and Sales Marketing and Sales 00:24:00 Module 5: Strategic Planning and Development Strategic Planning and Development 00:19:00 Module 6: Planning and Market Analysis Planning and Market Analysis 00:26:00 Module 7: Consumer Buying Behaviour and Customer Analysis Consumer Buying Behaviour and Customer Analysis 00:16:00 Module 8: Branding and Pricing Strategy Branding and Pricing Strategy 00:16:00 Module 9: CRM Fundamentals and Strategies CRM Fundamentals and Strategies 00:25:00 Module 10: Customer Service and Communication Skills Customer Service and Communication Skills 00:13:00

Accelerate your career in the UK's booming Car Mechanic and Repair industry. With over 5,000 annual job vacancies and a growing demand for skilled professionals, this sector presents promising prospects. The average salary ranges from £25,000 to £32,000, with potential for even greater earnings. Get behind the wheel of your future with our Car Mechanic and Repair Training Course. This expertly designed programme turns a regular job into a high-paying career by honing your mechanical skills and industry knowledge. With us, you're not just gaining skills, you're stepping into an in-demand career with countless opportunities. Drive towards your successful future today. Your journey to prosperity begins here. Our Car Mechanic and Repair course starts with the basics of Car Mechanic and Repair and gradually progresses towards advanced topics. Therefore, each lesson of this Car Mechanic and Repair course is intuitive and easy to understand. Why would you choose the course from Compliance Central: Lifetime access to courses materials Full tutor support is available from Monday to Friday with the course Learn skills at your own pace from the comfort of your home Gain a complete understanding of course Accessible, informative learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the bundle Study in your own time through your computer, tablet or mobile device Car Mechanic and Repair Curriculum Breakdown of the Car Mechanic and Repair Course Module 01: Introduction to Safety and Maintenance Module 02: General Maintenance Module 03: Dashboard Indicator Lights Module 04: Tyres Module 05: The Internal Combustion Engine Module 06: The Cooling System Module 07: The Fuel System Module 08: The Electrical System Module 09: The Drive Train Module 10: Brakes Module 11: Buying a Car Curriculum Breakdown of the Motorbike Maintenance Course Module 01: Introduction to Motorbike Maintenance Module 02: Basics of Engine Module 03: Engine Cooling and Lubrication Module 04: Ignition Module 05: Suspension Module 06: Intake, Fuel, Clutch and Exhaust Systems Module 07: Electrical Maintenance Module 08: Wheels, Tires and Brakes Maintenance Module 09: Transmission, Frame and Steering Module 10: Cleaning, Setting Up and Storage Module 11: Troubleshooting CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Car Mechanic and Repair course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Car Mechanic and Repair. It is also great for professionals who are already working in Car Mechanic and Repair and want to get promoted at work. Requirements To enrol in this Car Mechanic and Repair course, all you need is a basic understanding of the English Language and an internet connection. Career path The Car Mechanic and Repair course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Car Mechanic and Repair. Auto Mechanic - £25-35k/year. Service Technician - £20-30k/year. Vehicle Diagnostic Specialist - £30-45k/year. Automotive Service Manager - £35-50k/year. Master Mechanic - £40-55k/year. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Mastering assertiveness skills is indispensable for navigating interpersonal interactions with confidence and effectiveness. In today's interconnected world, where communication plays a pivotal role, assertiveness empowers individuals to express their needs, opinions, and boundaries assertively, without infringing on the rights of others. This skill enables individuals to advocate for themselves, negotiate win-win solutions, and handle conflicts constructively. Whether in professional settings, personal relationships, or everyday encounters, assertiveness fosters mutual respect and understanding. By honing assertiveness skills, individuals can assert their viewpoints without aggression or passivity, thereby fostering healthy communication dynamics and building trust. Through assertiveness training, individuals learn techniques to communicate assertively, assert their rights, and assertively decline unreasonable requests or demands. Ultimately, mastering assertiveness skills cultivates self-confidence, enhances interpersonal relationships, and equips individuals with the tools to navigate diverse social and professional scenarios adeptly. Key Features This Mastering Assertiveness Skills Course Include: This Mastering Assertiveness Skills Course is CPD Certified Free Certificate from Reed CIQ Approved Mastering Assertiveness Skills Course Developed by Specialist Lifetime Access Course Curriculum Mastering Assertiveness Skills Course Module 1: Introduction to Assertiveness Skills Module 2: Building Self-Confidence Module 3: Self-Awareness and Emotional Intelligence Module 4: Effective Communication Strategies Module 5: Assertiveness in Social Situations Module 6: Assertiveness in the Workplace Module 7: Overcoming Fear and Anxiety Module 8: Self-Esteem and Assertiveness Learning Outcomes: Develop unwavering self-confidence through tailored strategies for personal empowerment. Hone emotional intelligence, enhancing self-awareness and fostering healthier relationships. Acquire effective communication skills, becoming a masterful conveyer of ideas and thoughts. Navigate social scenarios with finesse, projecting assertiveness in diverse situations. Excel in workplace interactions, positioning yourself as a confident and respected professional. Confront fears and anxiety, emerging with newfound resilience and mental fortitude. CPD 10 CPD hours / points Accredited by CPD Quality Standards Mastering Assertiveness Skills 1:51:10 1: Module 1: Introduction to Assertiveness Skills Preview 11:26 2: Module 2: Building Self-Confidence 13:15 3: Module 3: Self-Awareness and Emotional Intelligence 14:02 4: Module 4: Effective Communication Strategies 12:41 5: Module 5: Assertiveness in Social Situations 15:07 6: Module 6: Assertiveness in the Workplace 14:43 7: Module 7: Overcoming Fear and Anxiety 13:18 8: Module 8: Self-Esteem and Assertiveness 15:38 9: CPD Certificate - Free 01:00 Who is this course for? This Mastering Assertiveness Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Anatomy and Physiology. Moreover, this course is ideal for: Individuals seeking personal growth and enhanced interpersonal skills. Professionals aiming to excel in workplace communication and dynamics. Students preparing to navigate social situations with confidence. Anyone determined to overcome fears and anxiety, unlocking their true potential. Individuals desiring a boost in self-esteem and assertiveness in various life aspects. Requirements There are no requirements needed to enrol into this Mastering Assertiveness Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering Assertiveness Skills course. Career path After finishing this Mastering Assertiveness Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Mastering Assertiveness Skillsv are: Human Resources Specialist Team Leader or Manager Sales Representative Counsellor or Therapist Public Relations Specialist Customer Service Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.