Description

Duration

2 Days

12 CPD hours

This course is intended for

The course is designed for individuals who want to gain in-depth knowledge and practice in the discipline of Modelling Business Processes (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner, Service Manager, Service Owner, Project manager, Consultants)

Overview

Students should be able to demonstrate knowledge and understanding and application of Modelling Business Processes principles and techniques. Key areas are:
The role of business process modelling
Modelling core business processes at an organizational level
Modelling business processes at the process level
Documenting and analyzing tasks
The use of gap analysis in improving business processes

The Business Analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered. The course provides in-depth knowledge and practice in Modelling Business Processes

Course Introduction

Let?s Get to Know Each Other

Course Overview

Course Learning Objectives

Course Structure

Course Agenda

Introduction to Business Process Modelling

Exam Details

Business Analysis Certification Scheme

The Context for Business Process Modelling

Purpose and benefits of business process modelling

Three levels of business process hierarchy (Organization, process and task level)

Process view versus the functional view of an organization

Assessing the impact of a new process design (POPIT model)

Implementation of a business change (Pilot, phased, direct changeover, parallel running)

The Organizational Context for Business Processes

Construction of an organizational level model of a business process

External and internal elements of an organizational model

Supporting the value proposition

Modelling the Business Processes

Construction of a business process model

Standard notation

Process, task and step

OPOPOT

External, internal and time-based events

Internal performance measures and customer expectations of performance

Documenting Tasks

A task description

UML activity diagram notation and structured english

Improving Business Processes

task automation, removal of gaps and disconnects, process reengineering

business rules and assumptions

Unsatisfactory performance

Combinations of conditions

Gap analysis

Course Images

Business Analysis - Modelling Business Processes

By Nexus Human

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