Trust is our confidence in the integrity, strength, and competence of someone to meet our expectations. Discover the four keys to building a professional 'trust fund'. We will guide you how to deliver and receive feedback while maintain trust. Understand the behaviors that feed trust and those that starve trust. Learning Objectives Establish a 'Trust Fund', Explain how to maintain trust during feedback, Implement five behaviors that show respect Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Concentrating to hear messages is the first phase of authentic listening. Understand why verbal, vocal, and visual messages need to be congruent in order to be believable. Discover how to be fully present and use our tips for improved concentration. Learning Objectives The following are some of the key outcomes in this course: Summarize concentration challenges Explain how to be a congruent communicator Apply tips for increasing concentration Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
When someone says they're not interested, determine if it's an informed or uninformed response. Educate prospects on what they need to know before ruling you out. Discover questions to ask a prospect or indifferent buyer with an objection. Determine if a price related concern is a condition or an objection and how to handle each. Learning Objectives Explain how to regain control of the conversation, Summarize multiple responses to seven common objections Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Understand why concentration, curiosity and clarity is so important in communication. Understand the many pitfalls and benefits to listening. The bottom line is that it builds effective relationships-the heart of earning and keeping customers. Use listening to increase understanding in any situation you experience. Learning Objectives The following are some of the key outcomes in this course: Assess your listening skills Test your listening and interpretations skills Describe the benefits of effective listening Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Everything you do or say sends a message. Be aware of how your verbal, vocal and visual messages convey your intended meaning. We will guide you to present with vocal impact by controlling monotone, volume, rate of speech, and non-words. Understand how to control your posture, movement, eye contact, clothing and gestures. Learning Objectives Identify the challenges of ambiguous messages, Express your message with vocal and visual impact, Close your presentation with impactful results Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Discover how to open discussion with a positive attitude, keeping an atmosphere of trust and cooperation. Use collaborative win-win negotiation to satisfy underlying needs of both parties. Understand how you can be in control and build high-trust, positive client relationships. Learning Objectives Describe steps for opening a discussion, Explain four ways to build high-trust, positive client relationships, Apply five criteria for high-quality negotiations, Summarize win-win alternatives to positional bargaining Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
ð Elevate Your Influence: Mastering the Art of Persuasion ð ð¥ Mastering the Art of Persuasion: Unveiling Sales Tactics - Part 4 ð¥ Ready to skyrocket your sales and become a master persuader? Welcome to the final frontier of our groundbreaking online course: 'Mastering the Art of Persuasion: Unveiling Sales Tactics - Part 4'! ð Unlock the Secrets of Irresistible Sales ð In this power-packed course, we're delving deep into the world of persuasive mastery, unveiling advanced sales tactics that will transform you into a persuasive powerhouse. Whether you're a seasoned sales professional or an aspiring entrepreneur, this course is your key to unlocking unparalleled success in the art of closing deals and winning over clients. ð¡ What You'll Learn ð¡ ð Advanced Persuasion Techniques: Discover the secrets behind the psychology of persuasion and how to ethically influence decisions in your favor. ð Closing Strategies: Master the art of closing deals with finesse, turning potential leads into satisfied, long-term clients. ð¥ Objection Handling: Overcome objections like a pro and turn skepticism into enthusiastic agreement. ð¬ Effective Communication: Hone your communication skills to connect with your audience on a deeper level, creating lasting impressions that drive results. ð Strategic Selling: Learn the ins and outs of strategic selling approaches that ensure your product or service stands out in a crowded market. ð Expert Guidance: Benefit from the expertise of industry leaders and successful entrepreneurs who have mastered the art of persuasion and achieved unprecedented success. ð Why Choose Our Course? ð â Comprehensive Curriculum: Our course is meticulously designed to cover every aspect of persuasion and sales tactics, ensuring you gain a well-rounded skill set. â Flexible Learning: Access the course from anywhere, at any time. Learn at your own pace and apply your newfound knowledge immediately. â Proven Results: Join the ranks of successful professionals who have transformed their careers with our cutting-edge courses. ð¯ Don't Miss Your Chance to Master the Art of Persuasion! ð¯ Enroll now and take the final step towards becoming a persuasive powerhouse. Seize the opportunity to elevate your influence, close deals effortlessly, and achieve the success you've always dreamed of. Course Curriculum Hidden Secrets Of Seles & Marketing - Part 4 The 4 'P's'of Selling -'Lawyer Strategy' - Aligning With The Customer 00:00 Faith In YOUR Product - Know Your Customer 00:00 PAIN In Sales - Steal From The BEST - Give It Away! 00:00 Copywriting - Headlines - PROOF! 00:00 LIVE - SPECIAL Bonus Video! 00:00
Negotiation is necessary when a buyer and seller can't agree. Understand the two strategies to negotiate and how to use a variety of techniques to increase your personal negotiating power. We will unpack each step of the negotiation process and guide you through all you need to know to master any negotiation. Learning Objectives Define key negotiation concepts, Explain how negotiations may be used to resolve conflict, Identify opportunities for negotiation, Apply two win-win negotiation strategies Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Etiquette is a set of social behavioral requirements, created over time to give structure to the way to interpersonal rapport and manners are the core of etiquette. Discover the various behaviors involved in mastering manners and we will share the golden rule with you. Go above and beyond customer expectations by using the 6 F's. Learning Objectives Explain why rapport is important, Summarize the cost of poor etiquette, Apply Chart's customer care model, Exceed customer expectations by implementing the 6 F's Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams