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£34.95
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Authentic Listening: Introduction
By Chart Learning Solutions
(9)- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
14 minutes
All levels
Description
Understand why concentration, curiosity and clarity is so important in communication. Understand the many pitfalls and benefits to listening. The bottom line is that it builds effective relationships-the heart of earning and keeping customers. Use listening to increase understanding in any situation you experience.
Learning Objectives
The following are some of the key outcomes in this course:
Assess your listening skills
Test your listening and interpretations skills
Describe the benefits of effective listening
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Course Content
- Authentic Listening: Introduction
About The Provider
Chart Learning Solutions is a performance improvement company through online learning. We develop people in Leadership, Sales, Customer Service and Team Performance. We do this through our Assessments, Online learning with peer to peer and virtual group coaching.
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