Negotiation is necessary when a buyer and seller can't agree. Understand the two strategies to negotiate and how to use a variety of techniques to increase your personal negotiating power. We will unpack each step of the negotiation process and guide you through all you need to know to master any negotiation.
Learning Objectives
Define key negotiation concepts, Explain how negotiations may be used to resolve conflict, Identify opportunities for negotiation, Apply two win-win negotiation strategies
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Course Content
Negotiation: Introduction to Negotiation and Strategy
Chart Learning Solutions is a performance improvement company through online learning. We develop people in Leadership, Sales, Customer Service and Team Performance. We do this through our Assessments, Online learning with peer to peer and virtual group coaching.