Negotiation: Introduction to Negotiation and Strategy

Description

Negotiation is necessary when a buyer and seller can't agree. Understand the two strategies to negotiate and how to use a variety of techniques to increase your personal negotiating power. We will unpack each step of the negotiation process and guide you through all you need to know to master any negotiation.

Learning Objectives

Define key negotiation concepts, Explain how negotiations may be used to resolve conflict, Identify opportunities for negotiation, Apply two win-win negotiation strategies

Target Audience

Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams