Trust is our confidence in the integrity, strength, and competence of someone to meet our expectations. Discover the four keys to building a professional 'trust fund'. We will guide you how to deliver and receive feedback while maintain trust. Understand the behaviors that feed trust and those that starve trust. Learning Objectives Establish a 'Trust Fund', Explain how to maintain trust during feedback, Implement five behaviors that show respect Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
The mission of every business is to create and retain customers. Understand the ten ways to create brand loyalty and implement the six F's strategy to exceed customer expectations. Learning Objectives Apply ten ways to create brand loyalty, Identify the six F's for exceeding customer expectations Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
When someone says they're not interested, determine if it's an informed or uninformed response. Educate prospects on what they need to know before ruling you out. Discover questions to ask a prospect or indifferent buyer with an objection. Determine if a price related concern is a condition or an objection and how to handle each. Learning Objectives Explain how to regain control of the conversation, Summarize multiple responses to seven common objections Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Explore the dynamic world of Fast-Moving Consumer Goods (FMCG) with our comprehensive course. Learn about marketing strategies, sales tactics, retailing, e-commerce, international markets, and industry trends. Dive into case studies, including Coca-Cola's marketing strategy, and gain insights to excel in the FMCG sector. Enroll now to stay ahead in this rapidly evolving industry.
ð Unlock the Secrets of Closing Deals with 'The Science of Successful Closures' Course! ð Master the art of sealing the deal and skyrocket your success in sales with our exclusive online course! Whether you're a seasoned sales professional or just starting in the field, this comprehensive program is your ticket to achieving remarkable closures consistently. ð¯ What You'll Learn: ð Proven Strategies: Discover battle-tested techniques that top performers use to close deals effectively. ð Psychological Insights: Understand the psychology behind successful closures and leverage it to your advantage. ð Tailored Approaches: Learn adaptable methods for various industries and customer personas. ð Overcoming Objections: Turn objections into opportunities with confidence and finesse. ð Communication Mastery: Hone your communication skills to build rapport and trust effortlessly. ð¡ Course Highlights: ð Engaging Modules: Access bite-sized, actionable lessons curated by sales experts. ð Real-Life Scenarios: Dive into case studies and simulations to apply your newfound knowledge. ð Interactive Q&A: Get personalized support through live Q&A sessions with industry professionals. ð Exclusive Resources: Gain access to templates, scripts, and tools for immediate implementation. ð¨âð« Meet Your Instructors: Our team comprises seasoned sales leaders with decades of collective experience across diverse industries. They're dedicated to sharing insider secrets and practical wisdom to help you excel in your sales career. ð Who Can Benefit? ð Sales Professionals: Amplify your skills and achieve unparalleled success in closing deals. ð Business Owners: Equip yourself with the strategies necessary to drive revenue and growth. ð©âð¼ Entrepreneurs: Gain the edge in negotiations and partnerships to scale your business. ð¥ Don't Miss This Opportunity! Invest in your success today and elevate your sales game to new heights! Join 'The Science of Successful Closures' course now to become a master closer and achieve unparalleled success in the world of sales. Enroll now and take the first step toward becoming a sales powerhouse! Course Curriculum INTRODUCTION Introduction to Closing Deals 00:00 Eric's Story 00:00 CLOSING TACTICS & STRATEGIES Preparation 00:00 The System 00:00 Sales Model 00:00 Sales Mountain 00:00 The Sales Script 00:00 3 Ways to Elevate Your Closing Results 00:00 Embracing Sales 00:00 The First of 3 00:00 The Second of 3 00:00 Conclusion 00:00
Discover how to open discussion with a positive attitude, keeping an atmosphere of trust and cooperation. Use collaborative win-win negotiation to satisfy underlying needs of both parties. Understand how you can be in control and build high-trust, positive client relationships. Learning Objectives Describe steps for opening a discussion, Explain four ways to build high-trust, positive client relationships, Apply five criteria for high-quality negotiations, Summarize win-win alternatives to positional bargaining Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Everything you do or say sends a message. Be aware of how your verbal, vocal and visual messages convey your intended meaning. We will guide you to present with vocal impact by controlling monotone, volume, rate of speech, and non-words. Understand how to control your posture, movement, eye contact, clothing and gestures. Learning Objectives Identify the challenges of ambiguous messages, Express your message with vocal and visual impact, Close your presentation with impactful results Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Understand why concentration, curiosity and clarity is so important in communication. Understand the many pitfalls and benefits to listening. The bottom line is that it builds effective relationships-the heart of earning and keeping customers. Use listening to increase understanding in any situation you experience. Learning Objectives The following are some of the key outcomes in this course: Assess your listening skills Test your listening and interpretations skills Describe the benefits of effective listening Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Overview Cold Call to Boost Sales Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Cold Call to Boost Sales Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Cold Call to Boost Sales Unit 01: Introduction 00:01:00 Unit 02: What is cold calling? 00:02:00 Unit 03: Benefits of cold calling 00:03:00 Unit 04: Where to buy data 00:02:00 Unit 05: How to cold call a business 00:05:00 Unit 06: How to cold call the public 00:06:00 Unit 07: Scripts 00:10:00 Unit 08: Bullet points 00:04:00