Embark on a transformative journey with our 'Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3' course, designed to equip you with a comprehensive understanding of mental well-being in professional environments. Beginning with the fundamentals, the curriculum introduces learners to the essence of mental health, paving the way for deeper insights into first aid for psychological well-being. As you navigate through the intricacies of various psychiatric conditions, from childhood through adulthood, the course offers a rare glimpse into the complexities of the human mind. With a focus on recognising and responding to crises, the training advances through engaging modules that address the spectrum of disorders, therapeutic strategies, and the critical role of workplace support. Learning Outcomes Gain a foundational comprehension of mental health and its impact on workplace dynamics. Develop the ability to identify and understand various psychiatric disorders across different life stages. Acquire the knowledge to advocate for mental health awareness and support within professional settings. Learn the legal framework and social services available for mental health support in the workplace. Master the techniques for effective intervention and support for colleagues facing mental health challenges. Why choose this Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 course for? Individuals keen on becoming workplace mental health supporters. Team leaders and managers aiming to foster a supportive work environment. HR professionals seeking to implement mental well-being strategies. Health and safety officers looking to broaden their expertise in mental health. Any employee wishing to advocate for better mental health practices at work. Career path Mental Health First Aid Officer - £25,000 to £30,000 HR Wellness Specialist - £28,000 to £35,000 Workplace Inclusion Manager - £30,000 to £40,000 Employee Assistance Programme Coordinator - £26,000 to £32,000 Occupational Health Advisor - £31,000 to £45,000 Corporate Social Responsibility Manager - £35,000 to £50,000 Prerequisites This Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 Module 1: Introduction to Mental Health 00:13:00 Module 2: Overview of Mental Health First Aid 00:14:00 Module 3: Childhood and Adolescent Psychiatric Disorders 00:13:00 Module 4: Stress and Anxiety Disorders 00:22:00 Module 5: Schizophrenia 00:25:00 Module 6: Personality Disorders 00:36:00 Module 7: Mood Disorders 00:20:00 Module 8: Eating & Sleeping Disorders 00:41:00 Module 9: Self-Harm and Suicide 00:18:00 Module 10: Medication and Therapy in the Treatment of Mental Illness 00:30:00 Module 11: Social Attitudes to Mental Illness 00:12:00 Module 12: Mental Health Legislation and Services 00:28:00 Module 13: Mental Health in the Workplace 00:22:00 Module 14: Approach and React To People in Mental Health Crisis 00:27:00 Mock Exam Mock Exam - Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 00:20:00 Final Exam Final Exam - Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Unleashing your potential in the digital world begins with mastering a fundamental skill that enhances both efficiency and productivity: touch typing. The 'Award in Touch Typing Complete Training at QLS Level 2' offers a structured pathway to not just learning but excelling in touch typing. This course, designed with a blend of theoretical insights and practical drills, aims to transform beginners into proficient typists. Through a series of progressively challenging modules, learners are introduced to the basics before advancing through detailed exercises that cover every aspect of the keyboard, from the home keys to complex sentence drills and numerical typing. Embarking on this course marks the start of a journey towards achieving remarkable typing speed and accuracy, a skill highly prized in numerous professional settings. By the end of this training, participants will not only have developed a valuable skill but also the confidence to apply it across various tasks, whether for academic purposes, professional assignments, or personal projects. The curriculum is carefully tailored to ensure a thorough grasp of touch typing techniques, leading to improved work efficiency and a reduction in typographical errors. Learning Outcomes Master the touch typing technique with a focus on accuracy and speed. Understand the layout of the keyboard and the strategic positioning of letters, numbers, and symbols. Enhance typing proficiency through targeted drills and exercises. Develop the ability to type complex sentences and paragraphs without looking at the keyboard. Achieve significant improvements in typing efficiency and error reduction. Why choose this Award in Touch Typing Complete Training at QLS Level 2 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Award in Touch Typing Complete Training at QLS Level 2 course for? Beginners eager to learn touch typing from the ground up. Professionals seeking to improve their typing speed and accuracy for workplace efficiency. Students looking to enhance their study and research capabilities through faster typing. Individuals aiming to reduce dependency on spell-check and improve typing confidence. Anyone interested in acquiring a new skill that is beneficial across various digital platforms. Career path Administrative Assistant: £18,000 - £30,000; crucial in managing office tasks with efficiency. Content Writer: £20,000 - £35,000; requires rapid typing for creating engaging content. Data Entry Clerk: £16,000 - £25,000; valued for speed and precision in updating databases. Executive Assistant: £25,000 - £50,000; excels in managing communications and scheduling. Legal Secretary: £20,000 - £40,000; depends on fast typing for documentation and correspondence. Transcriptionist: £18,000 - £30,000; transcribes audio to text with quick and accurate typing. Prerequisites This Award in Touch Typing Complete Training at QLS Level 2 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £75 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Award in Touch Typing Complete Training at QLS Level 2 Module 01: Getting Started 00:05:00 Module 02: DRILL 1 The home keys 00:05:00 Module 03: DRILL 2 e and i, g and h 00:05:00 Module 04: DRILL 3 o and n, shift keys and t 00:05:00 Module 05: DRILL 4 extra practice . and y 00:05:00 Module 06: DRILL 5 , and w 00:05:00 Module 07: DRILL 6 m and u 00:05:00 Module 08: DRILL 7 v and x 00:05:00 Module 09: DRILL 8 sentence drills 00:05:00 Module 10: DRILL 9 figures 00:05:00 Module 11: DRILL 10 alphabetical paragraphs 00:05:00 Module 12: Recap 00:05:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Embark on a journey to mastering the world of web design with our 'CSS Fundamentals' course. This meticulously designed program invites learners into the heart of website styling, starting with 'CSS in Context' in Unit 01. Here, you'll be introduced to the significance of CSS in modern web design, laying a solid foundation for the modules ahead. In Unit 02, 'Overview of CSS', the course unravels the mysteries of CSS, providing an in-depth look at its functionality and scope. This is where your adventure in web styling truly begins. As you progress, Unit 03, 'Styling HTML Elements with CSS', immerses you in the practical aspect of web design. You'll learn how to breathe life into HTML elements, transforming them from basic structures to visually appealing components of a web page. In Unit 04, 'Arranging Elements with CSS', the course takes a deeper dive, guiding you through the intricacies of layout design. This unit equips you with the skills to meticulously organize and present content on a web page, ensuring both functionality and aesthetic appeal. Throughout the course, you'll engage with interactive learning resources, practical exercises, and real-world examples, ensuring that you not only understand the theory behind CSS but also gain the confidence to apply it in practical scenarios. Whether you're a beginner looking to start a career in web design or a professional seeking to enhance your skill set, this course offers a comprehensive, user-friendly approach to understanding and mastering CSS. Learning Outcomes Acquire a thorough understanding of the role and importance of CSS in web design. Develop the skills to style HTML elements effectively using CSS. Gain proficiency in arranging web page elements for optimal layout and design. Understand the principles behind responsive design and cross-browser compatibility. Enhance your ability to create visually appealing and user-friendly websites. Why choose this CSS Fundamentals course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this CSS Fundamentals course for? Beginners aspiring to become proficient in web design. Front-end developers seeking to strengthen their CSS skills. Graphic designers looking to expand their digital skillset. Website hobbyists interested in creating more engaging web pages. Professionals in digital marketing aiming to understand web design fundamentals. Career path Web Designer: £25,000 - £40,000 Front-End Developer: £30,000 - £50,000 UX/UI Designer: £28,000 - £45,000 Web Content Manager: £24,000 - £38,000 Freelance Web Developer: £35,000 - £60,000 Digital Marketing Specialist: £26,000 - £42,000 Prerequisites This CSS Fundamentals does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Unit 01: CSS in Context Module 01: What Was CSS Originally Intended To Do? 00:07:00 Module 02: DEMO: The Most Basic CSS Usage 00:07:00 Module 03: Responsive Design 00:02:00 Module 04: Chapter Summary 00:02:00 Unit 02: Overview of CSS Module 01: What is CSS? 00:04:00 Module 02: Where Can You Find CSS? 00:03:00 Module 03: What CSS Can and Can't Do 00:02:00 Module 04: Optional Demo - Serving an HTML Application 00:05:00 Module 05: How Do we Add CSS to a Website? 00:04:00 Module 06: Demo - Adding CSS to a Website 00:06:00 Module 07: CSS Selectors 00:03:00 Module 08: Demo - Using CSS Selectors 00:05:00 Module 09: Module Summary 00:01:00 Unit 03: Styling HTML Elements with CSS Module 01: Why do We Style CSS Elements? 00:03:00 Module 02: CSS and Fonts 00:03:00 Module 03: DEMO: Styling Text with CSS 00:07:00 Module 04: Sizing HTML Elements with CSS 00:06:00 Module 05: DEMO: Sizing HTML Elements with CSS 00:08:00 Module 06: Colorizing HTML Elements with CSS 00:05:00 Module 07: DEMO: Colorizing HTML Elements with CSS 00:07:00 Unit 04: Arranging Elements with CSS Module 01: Introduction 00:01:00 Module 02: Adding Margin with CSS 00:01:00 Module 03: Advanced Positioning with CSS 00:04:00 Module 04: DEMO: Positioning Elements Absolutely and Relatively 00:07:00 Module 05: Positioning HTML Elements with Float 00:02:00 Module 06: DEMO: Positioning HTML Elements with Float 00:07:00 Module 07: Summary of this Course 00:04:00 Assignment Assignment - CSS Fundamentals 00:00:00
Embark on a transformative journey with the 'Level 5 Diploma in Leadership and Management for Adult Care,' designed to sculpt the next generation of influential leaders and astute managers in the adult care sector. This comprehensive course, meticulously crafted, offers an in-depth exploration of both theoretical and practical aspects of leadership and management. Through its 24 diverse modules, learners will delve into the realms of management theories, high-performance team building, and effective communication skills. The course not only covers the foundational elements like understanding management principles and leadership theories but also ventures into specialised areas such as talent management, succession planning, and the intricacies of dealing with office politics. Additionally, it addresses the critical skills of time and stress management, crucial for thriving in fast-paced professional environments. The curriculum's unique blend of modules like 'Safeguarding in Adult Care' and 'Overcoming Barriers in Adult Care Settings' tailors specifically to the adult care industry, ensuring that graduates emerge as well-rounded, industry-ready professionals. Learning Outcomes Acquire a thorough understanding of both classical and contemporary leadership theories and their application in adult care settings. Develop the ability to build and sustain high-performing teams, along with mastering motivational strategies for employees. Gain proficiency in essential organisational skills, including managing change, negotiating effectively, and mastering time management. Enhance emotional intelligence and conflict management skills, pivotal for navigating complex interpersonal dynamics in a professional setting. Learn to strategically manage risks and uphold corporate responsibility and ethics in adult care leadership Why choose this Level 5 Diploma in Leadership and Management for Adult Care course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Level 5 Diploma in Leadership and Management for Adult Care course for? Individuals aiming to ascend to leadership positions in the adult care sector. Managers seeking to enhance their leadership capabilities and organisational effectiveness. Professionals in adult care who wish to refine their skills in managing teams and conflict. Aspiring leaders focused on developing robust communication and negotiation skills. Career-changers looking to enter the adult care industry with a solid foundation in management and leadership. Career path Care Home Manager: £30,000 - £45,000 Adult Care Services Coordinator: £25,000 - £35,000 Healthcare Administrator: £20,000 - £30,000 Senior Care Supervisor: £22,000 - £32,000 Clinical Services Manager: £35,000 - £50,000 Policy Advisor in Adult Care: £28,000 - £40,000 Prerequisites This Level 5 Diploma in Leadership and Management for Adult Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 5 Diploma in Leadership and Management for Adult Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 02: Supporting Education in Adult Care Supporting Education in Adult Care 00:13:00 Module 03: Safeguarding in Adult Care Safeguarding in Adult Care 00:07:00 Module 04: Overcoming Barriers in Adult Care Settings Overcoming Barriers in Adult Care Settings 00:11:00 Module 05: Leadership Theories Leadership Theories 00:27:00 Module 06: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 07 High Performance Teams High Performance Teams 00:34:00 Module 08: Motivating Employees Motivating Employees 00:28:00 Module 09: Organisational Skills Organisational Skills 00:28:00 Module 10: Talent Management Talent Management 00:39:00 Module 11: Succession Planning Succession Planning 00:26:00 Module 12: Business Process Management Business Process Management 00:30:00 Module 13: Communication Skills Communication Skills 00:29:00 Module 14: Negotiation Techniques Negotiation Techniques 00:17:00 Module 15 Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 16: Managing Change Managing Change 00:24:00 Module 17: Time Management Time Management 00:39:00 Module 18: Stress Management Stress Management 00:17:00 Module 19: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 20: Managing Conflict Managing Conflict 00:24:00 Module 21: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 22: Risk Management Risk Management 00:37:00 Module 23: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 24:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00 Assignment Assignment - Level 5 Diploma in Leadership and Management for Adult Care 00:00:00
In today's technology-driven workplace, proficiency in specialised software like Microsoft Visio is increasingly valuable. This Microsoft Office: Visio course offers comprehensive learning for both beginners and advanced users of Microsoft Visio 2016. It addresses a significant need: the ability to effectively organise and present complex information through diagrams and charts. Understanding and mastering this skill can lead to clearer communication within teams, more efficient project management, and improved workflow processes. By simplifying complex data visualisation, this course empowers learners to convey information more effectively, making it an essential tool for professionals in various fields. Visio's versatility makes it a crucial tool for presenting information in a visually engaging and clear manner. This course equips learners with the skills to create a variety of diagrams, from organisational charts to network diagrams, enhancing their ability to communicate complex ideas simply. With hands-on experience in Visio's features, learners can expect to see a noticeable improvement in their ability to manage and represent data, which is a key advantage in any professional setting. The importance of visual communication in the modern workplace cannot be overstated, and this course ensures that learners are well-equipped to meet these demands. By the end of this course, participants will have a robust understanding of Visio's functionalities, enabling them to create professional and effective diagrams. This skill is not only beneficial for individual growth but also enhances the collective efficiency of teams and organisations, making it a valuable asset in any professional environment. Learning Outcomes Understand basics and interface of Microsoft Visio 2016. Develop skills in creating effective workflow diagrams. Gain proficiency in designing organization charts. Learn to make detailed floor plans. Master creating cross-functional flowcharts. Acquire knowledge in designing network diagrams. Enhance diagram styling techniques in Visio. Why choose this Microsoft Office: Visio course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Microsoft Office: Visio course for? Professionals seeking to improve data visualisation skills. Team leaders requiring efficient workflow representation. IT specialists needing network diagramming skills. Project managers aiming to enhance team communication. Office administrators looking to streamline organisational processes. Career path Business Analyst: £35,000 - £60,000 Project Manager: £40,000 - £70,000 IT Consultant: £45,000 - £70,000 Data Analyst: £30,000 - £55,000 Network Engineer: £35,000 - £65,000 Prerequisites This Microsoft Office : Visio does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Microsoft Office : Visio was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum *Microsoft Visio 2016 for Beginners* Getting Started with Visio 2016 Navigate the Visio Environment 00:15:00 Create a Basic Drawing 00:30:00 Use the Help System 00:15:00 Creating a Workflow Diagram Use Drawing Components 00:30:00 Modify a Drawing 00:15:00 Work with Callouts and Groups 00:15:00 Creating an Organization Chart Create a Basic Organization Chart 00:30:00 Do More with Organization Charts 00:15:00 Making a Floor Plan Make a Basic Floor Plan 00:30:00 Model a Room Layout 00:15:00 Creating a Cross-Functional Flowchart Create a Cross-Functional Flowchart 00:30:00 Modify a Cross-functional Flowchart 00:15:00 Creating a Network Diagram Create Network Diagrams 00:15:00 Use Shape Data 00:15:00 Use Layers 00:30:00 Styling a Diagram Work with Shape and Connector Styles 00:15:00 Work with Themes and Variants 00:15:00 Work with Containers 00:15:00 *Microsoft Visio 2016 Advanced* Work with Shape Styles 00:00:00 Use 3D Shapes 00:30:00 Apply Backgrounds, Borders, and Titles 00:30:00 Create Custom Stencils 00:30:00 Create Simple Custom Shapes 00:30:00 Create Master Shapes 00:30:00 Create Custom Templates 00:30:00 Generate a Pivot Diagram from an Excel Spreadsheet 00:30:00 Create a Chart from a Project File 00:30:00 Create a Timeline from a Project File 00:30:00 Connect to an Access Database 00:30:00 Create Macros 00:30:00 Modify ShapeSheets 00:30:00 Use Advanced Shape Tools 00:30:00 Save and Share Drawings with One Drive 00:30:00 Review Drawings 00:30:00 Insert Drawings into Other Office Files 00:30:00 Export Drawings 00:30:00 Print Drawings 00:30:00
Selling Skills for Professionals: Part 2 Making the Sale Course Description Copyright Ross Maynard 2021 Course Description Welcome to Selling Skills for Professionals: Part 2 Making the Sale. In Part 1 of Selling Skills for Professionals I covered prospecting, that is identifying potential future clients and making the initial approach. In this course, Part 2 of Selling Skills for Professionals, I cover the sales process – converting a prospect into a client. In Selling Skills for Professionals: Part 2 Making the Sale, I look at the skills you need for selling professional services and how to create a series of webinars to build prospects’ interest. I then cover a five-step sales process in detail: Understand the current situation Surface the pain points Exploring the impacts of the pain points Shape the future state Close the sale The course also covers why people buy professional services, and why they might not buy; and it shows how to deal with objections. Selling professional services is not like selling a car, or solar panels. It’s about building a relationship with a prospect as a professional advisor; coaching them through the challenges facing them; and offering services tailored to their needs which will help the prospect make tangible improvements. If you want to know how to sell professional services successfully, this is the course for you. I hope you enjoy the course. Key Learning Points On completion of the course, delegates will be able to: Describe a five-stage sales process for professional services Identify the core skillset needed for selling professional services Deploy best practice when creating webinars to engage prospects Explore a prospect’s current situation on an online video call Identify a prospect’s pain points and explore their root causes and impacts Coach a prospect to visualise the future state they would like to get to be resolving the problems identified Handle objections surfaced as the prospect moves towards closing the sale Understand why people buy professional services, and why they don’t buy Reduce buyer’s remorse and plan to develop the client relationship after the sale Curriculum Module 1: The Foundations for Selling Professional Services Lesson 1: The Purpose of Prospecting Lesson 2: The Selling Professional Services Skillset Lesson 3: Moving Beyond Prospecting Lesson 4: Script for the Webinar Follow-Up Call Module 2: Building a Case for the Sale Lesson 5: No Pain No Gain Lesson 6: Building a Case: Initial Diagnosis Lesson 7: Building a Case: Root Causes Lesson 8: Building a Case: Impacts Lesson 9: Building a Case: Shaping the Future State Lesson 10: Building a Case: The Gap Module 3: Closing the Sale Lesson 11: Selling is about Change Lesson 12: A Time to Close Lesson 13: Closing (At Last) Module 4: Evasion and Objections Lesson 14: Evasion Lesson 15: Handling Objections Lesson 16: Specific Example of Objections Part 1 Lesson 17: Specific Example of Objections Part 2 Module 5: After the Sale Lesson 18: Aftercare Lesson 19: Key Learning Points Pre-Course Requirements There are no pre-course requirements Additional Resources None Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel
Embark on a transformative journey into the realm of creative thinking with our course, 'Creative Thinking: Techniques and Tools for Problem Solving.' In a world where innovation is paramount, the ability to think creatively is not just a skill; it's a necessity. What is creative thinking, you may ask? It's the lifeblood of progress, the engine that drives ingenious solutions to complex problems. Through this course, we invite you to explore the depths of your imagination, unlocking the power of thinking creatively to tackle challenges with finesse and ingenuity. Within the structured framework of our curriculum, you'll delve into a treasure trove of tools and methodologies designed to ignite your creativity and hone your problem-solving skills. From fundamental techniques like brainstorming and cause & effect diagrams to advanced methods such as Six Sigma and the Shainin Methodology, each module is crafted to expand your repertoire of creative thinking strategies. By immersing yourself in practical exercises and real-world case studies, you'll learn what creative thinking is and how to wield it effectively in diverse situations, empowering you to become a formidable problem solver in any context. By the end of this course, you'll emerge equipped with the knowledge, techniques, and confidence to approach challenges from multiple angles, armed with a toolkit brimming with creative solutions. Whether you're a seasoned professional seeking to enhance your problem-solving prowess or a budding enthusiast eager to unlock the secrets of creative thinking, this course promises to be a transformative journey towards unleashing your full creative potential. Learning Outcomes: Master fundamental creative thinking tools like brainstorming and cause & effect diagrams. Apply advanced problem-solving methodologies such as Six Sigma and the Shainin Methodology. Develop the ability to approach challenges with innovative solutions through practical exercises and case studies. Cultivate a mindset conducive to thinking creatively and adaptively in diverse situations. Gain confidence in your problem-solving abilities, ready to tackle complex issues with finesse and ingenuity. Why buy this Creative Thinking Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Creative Thinking: Techniques and Tools for Problem Solving there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Creative Thinking course for? Professionals seeking to enhance their problem-solving skills. Students aspiring to develop a creative mindset for tackling challenges. Entrepreneurs looking to innovate and drive progress in their ventures. Project managers aiming to lead teams through complex problem-solving processes. Individuals interested in unlocking their creative potential for personal or professional growth. Prerequisites This Creative Thinking: Techniques and Tools for Problem Solving does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Creative Thinking: Techniques and Tools for Problem Solving was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Quality Assurance Manager: £35,000 - £50,000 Per Annum Process Improvement Specialist: £30,000 - £45,000 Per Annum Innovation Consultant: £40,000 - £60,000 Per Annum Project Manager: £35,000 - £55,000 Per Annum Entrepreneur: Income varies widely based on venture success Operations Analyst: £25,000 - £40,000 Per Annum Course Curriculum Introduction About the instructor 00:01:00 Summary of the course 00:01:00 The 7 basic quality tools Tool 1 : The Checksheet Checksheet-1 00:01:00 CCIN practice final v2 00:06:00 Tool 2 : The Brainstorming The brainstroming 00:01:00 Brainstorming ip 00:06:00 Tool 3 : The Cause & Effect diagram The cause and effect diagram 00:01:00 CE in practice 00:08:00 Tool 4:The Histogram Tool The Histogram-1 00:01:00 The histogram in practice 00:10:00 Tool 5:The Pareto diagram Pareto diagram 00:01:00 Pareto in practice final 00:09:00 Tool 6-A:The Control chart Control Chart-1 00:01:00 Control chart in practice part 1 00:11:00 Control chart in practice part 2 00:10:00 Tool 6-B:The Scatter plot Scatter Plot-1 00:01:00 Scatterplot In practice 00:07:00 Tool 7 : Flowchart /Process Mapping Flowchart in practice 00:10:00 Flowchart-1 00:01:00 The Problem Solving Process Psp Overview 00:01:00 The PSP 00:04:00 The PSP in detail 00:08:00 Method 1: The A3 The A3 00:01:00 A3 sheet 00:04:00 The A3 in practice 00:15:00 Method 2:The 8D The 8D 00:01:00 The 8D in practice 00:12:00 The 8D sheet final 00:04:00 Method 3-A:The PDCA The PDCA 00:01:00 Method 3-B:The 5 why 5 whys 00:06:00 Method 4: Six Sigma Six Sigma 00:01:00 More about six sigma 00:05:00 Method 5: The Shainin Methodology Shainin system 00:06:00 Shainin Method 00:01:00 Problem Solving methods Overview of the section 00:01:00 The Preventive Tools 00:01:00 Tool 1:The FMEA FMEA 00:09:00 The FMEA in practice 00:12:00 The FMEA process 00:14:00 Tool 2:The Control Plan Control plan in practice 00:07:00 The Control Plan 00:01:00 Conclusion Final Conclusion 00:01:00 QMS 00:04:00 Resources Resources - Creative Thinking: Techniques and Tools for Problem Solving 00:00:00 Assignment Assignment -Creative Thinking: Techniques and Tools for Problem Solving 00:00:00
Duration 3 Days 18 CPD hours This course is intended for This course is designed for professionals in a variety of job roles who are currently using desktop or web-based data management tools such as Microsoft Excel or SQL Server reporting services to perform numerical or general data analysis. They are responsible for connecting to cloud-based data sources, as well as shaping and combining data for the purpose of analysis. They are also looking for alternative ways to analyze business data, visualize insights, and share those insights with peers across the enterprise. This includes capturing and reporting on data to peers, executives, and clients. This course is also designed for professionals who want to pursue the Microsoft Power BI Data Analyst (Exam PL-300) certification. Overview In this course, you will analyze data with Microsoft Power BI. You will: Analyze data with self-service BI. Connect to data sources. Perform data cleaning, profiling, and shaping. Visualize data with Power BI. Enhance data analysis by adding and customizing visual elements. Model data with calculations. Create interactive visualizations. Use advanced analysis techniques. Enhance reports and dashboards. Publish and share reports and dashboards. Extend Power BI beyond the desktop. As technology progresses and becomes more interwoven with our businesses and lives, more data is collected about business and personal activities. This era of 'big data' is a direct result of the popularity and growth of cloud computing, which provides an abundance of computational power and storage, allowing organizations of all sorts to capture and store data. Leveraging that data effectively can provide timely insights and competitive advantages. Creating data-backed visualizations is key for data scientists, or any professional, to explore, analyze, and report insights and trends from data. Microsoft© Power BI© software is designed for this purpose. Power BI was built to connect to a wide range of data sources, and it enables users to quickly create visualizations of connected data to gain insights, show trends, and create reports. Power BI's data connection capabilities and visualization features go far beyond those that can be found in spreadsheets, enabling users to create compelling and interactive worksheets, dashboards, and stories that bring data to life and turn data into thoughtful action. Analyzing Data with Self-Service BI Topic A: Data Analysis and Visualization for Business Intelligence Topic B: Self-Service BI with Microsoft Power BI Connecting to Data Sources Topic A: Create Data Connections Topic B: Configure and Manage Data Relationships Topic C: Save Files in Power BI Performing Data Cleaning, Profiling, and Shaping Topic A: Clean, Transform, and Load Data with the Query Editor Topic B: Profile Data with the Query Editor Topic C: Shape Data with the Query Editor Topic D: Combine and Manage Data Rows Visualizing Data with Power BI Topic A: Create Visualizations in Power BI Topic B: Chart Data in Power BI Enhancing Data Analysis Topic A: Customize Visuals and Pages Topic B: Incorporate Tooltips Modeling Data with Calculations Topic A: Create Calculations with Data Analysis Expressions (DAX) Topic B: Create Calculated Measures and Conditional Columns Creating Interactive Visualizations Topic A: Create and Manage Data Hierarchies Topic B: Filter and Slice Reports Topic C: Create Dashboards Using Advanced Analysis Techniques Topic A: Create Calculated Tables, Variables, and Parameters Topic B: Enhance Visuals with Statistical Analysis Topic C: Perform Advanced Analysis Enhancing Reports and Dashboards Topic A: Enhance Reports Topic B: Enhance Dashboards Publishing and Sharing Reports and Dashboards Topic A: Publish Reports Topic B: Create and Manage Workspaces Topic C: Share Reports and Dashboards Extending Power BI Beyond the Desktop Topic A: Use Power BI Mobile Topic B: Extend Access with the Power BI API Additional course details: Nexus Humans Microsoft Power BI: Data Analysis Professional (Second Edition) (v1.3) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft Power BI: Data Analysis Professional (Second Edition) (v1.3) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Selling Skills for Professionals: Part 1 Prospecting Course Description Copyright Ross Maynard 2021 Course Description Welcome to Selling Skills for Professionals: Part 1 Prospecting. If you are an accountant, a lawyer, a consulting engineer, a surveyor, an actuary, a management consultant, an events organiser, an HR professional or any other form of professional businessperson, and you need to identify and develop new clients, then this course is for you This is part 1 of a two-part course on selling skills for professionals. In Part 1 I cover prospecting, that is identifying potential future clients and making the initial approach. In Part 2 of Selling Skills for Professionals I cover the sales process once you have a make contact with a potential client. Selling Skills for Professionals covers high involvement purchases where the commitment is a significant one for the purchaser. This covers relatively expensive business investments, but also purchase agreements which the purchaser feels will have a significant impact on their business – for example engaging an accountant or a lawyer, or a management consultant, and so on. With a high involvement purchase, the client typically will consider a range of alternatives; will review a variety of information sources; and will evaluate product and service attributes in detail. This means that there is a relatively high barrier to surmount to get the potential client’s attention. A solid approach to prospecting and a well-structured sales process can increase that conversion rate and enhance your success in securing clients who will remain with you for the long term. That is the purpose of this course. I hope you enjoy the course. Key Learning Points On completion of the course, delegates will be able to: Describe the scope and purpose of sales prospecting for professional services Understand the five rules of selling professional services Develop a branding statement for themselves and their organisation Define the criteria for the clients they wish to target Appreciate the importance of client pain points and how to identify them Prepare materials for prospecting Create a cold calling script for prospecting Write a cold email or LinkedIn message to prospects including a strong subject line Understand the sorts of questions they can use to stimulate client engagement in a discussion Move prospects onto the next stage of the selling process Curriculum Module 1: First Principles in Selling Professional Services Lesson 1: The Five Rules of Selling Professional Services Lesson 2: The Five Rules of Selling Professional Services Lesson 3: Branding Module 2: Getting Ready to Prospect Lesson 4: Identifying Prospects Lesson 5: Client Pain Points and the Purpose of Prospecting Lesson 6: Preparing to Prospect Module 3: Making the Approach Lesson 7: Seven Seconds to make an Impact Lesson 8: Crafting the Message: Cold Calling Lesson 9: Crafting the Message: Cold Email Lesson 10: Sample Scripts for Cold Email Lesson 11: Trigger Questions Lesson 12: Getting Ready to Sell: The Next Stage Lesson 13: Key Learning Points in Prospecting Pre-Course Requirements There are no pre-course requirements Additional Resources None Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel
Master the art of influence and negotiation with our dynamic course. Develop effective communication skills, strategic thinking, and negotiation tactics to achieve your goals in personal and professional settings. Enroll now to enhance your influence and negotiation prowess.