382 Professional Development courses in Hurstpierpoint

If you want to improve your or your team ability to have the best approach to personal development, feel free to check out my Training course focusing on continuous improvement.

Mastering effective feedback is crucial for empowering others but can be damaging if not delivered thoughtfully. This course equips mangers and leaders with tools to deliver sensitive, factual, and specific feedback for positive outcomes. It also guides them in soliciting feedback, processing it constructively, and fostering a growth mindset for continuous improvement. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.

We develop tailored courses that cater to your organisation's specific workplace wellbeing goals. If you can't find what you're searching for, don't hesitate to contact us. Many of the services and courses we currently offer were developed as solutions to a client's specific requirements. Since 2019,

Did you know that 30.7 million working days were lost due to work-related illnesses and workplace injury in 2017/18?  It is an employer’s duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. This includes providing sufficient information, instruction and training to employees to allow them to work in a way that does not put themselves or others at risk.  The QA Level 1 Award in Health and Safety in the Workplace (RQF) has been specifically designed to provide candidates with a basic introduction to workplace health and safety. It is suitable for all employees working in a range of environments, as well as employees returning to work or entering work for the first time.  With all subjects covered in just 4 hours, this regulated and nationally recognised qualification is ideal for providing employees with a basic understanding of workplace health and safety whilst helping employers to fulfil their legal duties.

We look at 4 key areas on how to build successful teams in our Early Years environments. Managing the People, looking at personality types. Setting the Envrironment using Maslows Hierarchy of needs for staff. Solving the Problems in teams. Encouraging the Performance.

All organizations have policies and procedures that guide how decisions are made and how the work is done in that organization. Professionally written policies and procedures increase organizational accountability and transparency and are fundamental to quality/standards assurance and quality improvement.

The Level 4 Award in Immediate Life Support (RQF) is ideal for a wide range of healthcare professionals. This includes doctors, dental professionals, medical students, nurses, midwives, and physiotherapists who need an ILS qualification for their registration with regulatory bodies like the GMC, GDC, NMC, and HCPC. It's also perfect for those looking to advance in their careers or needing an ILS certification for new job opportunities.

Why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships.Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) This workshop is designed for those who deal on a regular basis with fellow employees, suppliers or customers from different cultural backgrounds. The workshop will focus on understanding why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships. The one day session will use professional actors in the afternoon so that you can practice real-life situations involving intercultural challenges. Objectives  By the end of the course you will be able to: Understand what makes us different from people from other cultures Appreciate why we form impressions of other cultures Use strategies to communicate effectively with those from different cultural backgrounds Build trust with those we work with from a different cultural background Content Intercultural Challenges What challenges do you face with dealing with people from different cultures? Why do these challenges exist? Understanding Culture What is culture? Trompenaars’ Model of Culture – what determines our understanding of different cultures Cultural theories Hall and Hall:Three Systems of TimeThe Importance of Context – Data vs Dialogue Hofstede – 6 Cultural Dimensions Trompenaars – 7 Cultural Dimensions Chart your intercultural business relationships against these dimensions Strategies and Intercultural Management Trompenaar’s 3 step approach – Recognise, Respect, Reconcile How to foster and maintain trust Effective intercultural communication strategies Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.

Understand how to effectively manage conflict and learn that conflict can be healthy and need not damage relationships. Course overview Duration: 1 day (6.5 hours) Conflict and differences of opinion are inevitable in the today’s fast moving, complex business world, some would argue they are even necessary. This highly interactive and practical course addresses the many aspects of effectively managing conflict and will help you ensure that conflict can be healthy and need not damage the relationship. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and conflict handling models and techniques. The course is aimed at anyone who interacts with others on a regular basis. Objectives  By the end of the course you will be able to: Utilise influencing skills to pre-empt and defuse conflict Resolve conflict by choosing the right approach Recognise the impact of non-verbal communication in managing conflict Use language skills necessary to get you message across in the ‘right’ way Present your case in a reasonable and responsible manner Identify behaviours that can help or hinder interactions with others Apply different techniques for managing conflict positively and for dealing with aggression Content Developing Influence Networking Sources of influence Influencing techniques Effective Behaviour Choosing the right approach Techniques to pre-empt or defuse conflict Behavioural styles and their impact on working relationships Triggers to aggressive behaviour Managing conflict flash points Dealing with different behaviour types Developing Skills Communication skills in conflict situations Using the right language Verbal and non verbal communications Managing our body language Your conflict management style analysis Thomas Killman Conflict Handling Instrument Working in groups Practical exercises and case studies The language of mediation Transactional Analysis Practical Practical exercises Case studies Personal action planning

Gain the insights, tools, and frameworks to make impactful decisions that steer your organisation towards success. Elevate your strategic thinking and drive results Course overview Duration: 1 day (6.5 hours) Strategic decision making is messy, complex and full of uncertainty. These are factors which work against the human mind when it comes to making effective decisions. This course provides delegates with insights into the factors influencing strategic decision making. Using psychometric profiles delegates will learn about their own preferences when making decisions, how to influence others and how to create the ideal conditions for successful strategic decision making. Objectives By the end of the course you will be able to: Explain the challenges of VUCA – Volatility, Uncertainty, Complexity & Ambiguous Use models of Strategic Thinking Understand the impact of perception, bias and judgement in decision making Understand personal preferences and approaches to decision making Speed read other people’s approach to decision making Use decision making models for strategic thinking Apply Mindsets, Skillsets and Toolsets for decision making Content The decision lifestyle - personal preferences Understand the human facts that influence decision making Understanding personal preferences and approaches to decision making Understand the impact of Perception, Bias and judgement in decision making Speed reading others’ approach to decision making Frameworks to provide context for decision making Understand the business factors that influence decision making – VUCA The Cynefin Framework – decision making in complex situations Understanding which business context you operate in – simple, complicated, complex or chaotic Models to improve strategic thinking How to understand yourself better How to improve your decision making How to understand others better How to improve other’s decision making Human centred decision making How to put humans at the centre of your decision making The art of Creative Problem Solving Using Design Thinking to reduce human complexity in decision making