2665 Courses in Coventry

The qualification is aimed at learners already working or preparing to work somewhere where they have a responsibility for the welfare of children or infants.

For all staff who are responsible for delivering a service to others - customers, clients or internal customers.

For all staff members.

One company who introduced performance coaching meeting as a tool for its managers saw the number of disciplinary interviews drop by over 30%.

For anyone wishing to improve their time management at work.

For many people, giving a presentation is a daunting prospect - sleep is lost and nails are bitten. Delivering a presentation has been rated as the thing business people most dread. In a survey, people placed death as number 7 on the list!

For all staff members who use the telephone as part of their normal duties.

For all staff who are responsible for delivering the appraisal process - typically team leaders, supervisors and managers.

For all staff members involved in the recruitment and interviewing process.

This course is intended for any manager or supervisor tasked with carrying out the disciplinary procedure.