Booking options
£140
+ VAT£140
+ VATDelivered In-Person
One company who introduced performance coaching meeting as a tool for its managers saw the number of disciplinary interviews drop by over 30%.
Duration:
1 day.
Who is it for?:
All staff who are responsible for performance managing others - typically team leaders, supervisors and managers.
Course Content Includes:
Performance management in terms of 'skill and will'.
Strategies to help team members with performance blockages.
Factors to consider when contemplating implementing the disciplinary procedure.
Principles of effective task setting.
S.M.A.R.T model for setting task/performance objectives.
5 key questions to check if your objective setting is S.M.A.R.T enough.
Communicating performance standards.
Do's and Dont's of giving feedback.
Types of feedback.
E.E.C model for giving feedback on staff performance.
When informal feedback doesn't work.
The concept of performance coaching.
Preparing and delivering the performance coaching meeting.
Notes:
Courses can be delivered at our Nuneaton training venue or at your own premises*.
* Customers must be able to provide suitable classroom and workspace facilities for the number of delegates booked.