34124 PLA courses

Embark on an essential journey tailored for the heart of healthcare with our 'Mandatory Training For Care Assistants & Care Staff' course. This comprehensive program offers a deep dive into the multifaceted world of nursing and care, beginning with an introduction that sets the stage for a transformative professional path. Delve into varied healthcare environments, understanding the legal and ethical tapestries that form the backdrop of quality care. Our modules meticulously cover communication nuances, ensuring that participants can foster an empathetic and effective dialogue with those under their care. The course continues with rigorous sessions on health and safety, infection control, and hygiene, pillars of nursing that safeguard both carer and patient. A thorough exploration of clinical skills, including aseptic techniques, medication administration, and pain management, equips you with the knowledge to excel in your role. Understand the intricacies of supporting adults through different life stages, managing rest, mobility, and nutritional needs, all while balancing the delicate scale of fluids and electrolytes. This training is not just a requirement but a stepping stone to becoming an exemplary practitioner in nursing and health and social care. Learning Outcomes Grasp foundational nursing principles applicable across various healthcare settings. Comprehend and implement legal, ethical standards and professional practices. Master communication strategies tailored for diverse care environments. Ensure patient wellbeing through adept health, safety, and hygiene protocols. Administer care considering the holistic needs of individuals at varied life stages. Why choose this Mandatory Training For Care Assistants & Care Staff course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Mandatory Training For Care Assistants & Care Staff Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Mandatory Training For Care Assistants & Care Staff course for? Care assistants seeking to fulfill mandatory training requirements. New entrants to healthcare professions desiring foundational knowledge. Support staff within care homes and hospitals enhancing their qualifications. Nursing associates aiming to bolster their core competencies. Health and social care workers dedicated to advancing their skillset. Career path Care Assistant - £16,000 - £25,000 Healthcare Support Worker - £18,000 - £28,000 Senior Care Worker - £19,000 - £30,000 Nursing Associate - £21,000 - £31,000 Health and Social Care Coordinator - £20,000 - £35,000 Registered Nurse - £25,000 - £35,000 Prerequisites This Mandatory Training For Care Assistants & Care Staff does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Mandatory Training For Care Assistants & Care Staff was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Mandatory Training For Care Assistants & Care Staff Module 01: Introduction to Nursing 00:17:00 Working in Different Healthcare Settings 00:15:00 Module 03: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 00:52:00 Module 04: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 00:50:00 Module 05: Effective Communication in Nursing 00:47:00 Health and Safety in Nursing 00:47:00 Hygiene in Nursing 00:30:00 Infection Control 00:57:00 Asepsis in Nursing 00:16:00 Medication Administration in Nursing 00:18:00 Module 11: Adult Care in Different Life Stages 00:17:00 Module 12: Understanding Immune System in Nursing 00:28:00 Module 13: Rest and Sleep Management in Nursing 00:19:00 Module 14: Mobility and Immobility Issues of Patients in Nursing 00:17:00 Module 15: Pain Management for Nurses 00:24:00 Module 16: Nutrition in Nursing 00:25:00 Module 17: Fluid and Electrolyte Balance 00:23:00 Module 18: Assisting with Elimination 00:30:00 Module 19: Oxygenation in Nursing 00:30:00 Health and Social Care Training Module 01: Introduction to Health and Social Care 00:19:00 Communication and its Relevance 00:41:00 Rights and Responsibilities as a Health and Social Care Worker 00:39:00 Role as A Caregiver and Healthcare Professional 00:23:00 Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:46:00 Important Principles and Policies in Health and Social Care Work 00:20:00 Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 00:50:00 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 00:48:00 Safeguarding Vulnerable Individuals 00:49:00 Health and Safety Responsibilities 00:51:00 Module 11: Risk Management in Health and Social Care 00:03:00 Mock Exam Mock Exam - Mandatory Training For Care Assistants & Care Staff 00:20:00 Final Exam Final Exam - Mandatory Training For Care Assistants & Care Staff 00:20:00

Embark on a transformative journey into the realm of data mastery with our comprehensive course, 'Advanced SAS Programming Using MacrosSQL.' From demystifying the intricacies of SAS Studio to unlocking the potential of Proc SQL, this course is a gateway to proficiency in SAS programming and macro scripting. The curriculum, thoughtfully designed to accommodate learners of all levels, takes you through the essential foundations of SAS, the nuances of macro variables, and the power-packed functionalities of Proc SQL. Dive into the world of nested macro variables, conditional logic, and data manipulation, all while honing your skills through practical examples. This course isn't just about learning syntax; it's a hands-on exploration that empowers you to seamlessly connect the dots between SAS Studio and Proc SQL, bringing your data analytics capabilities to new heights. Learning Outcomes Master the fundamentals of SAS Studio and navigate through its interface effortlessly. Develop a deep understanding of macro variables, exploring their applications and delving into nested variations. Acquire proficiency in SAS Macros, from basic examples to advanced keyword usage and conditional logic. Unlock the potential of Proc SQL, gaining expertise in data copying, filtering, sorting, and removing duplicates. Harness the power of data merging using Joins, creating macro variables dynamically in the process. Why choose this Advanced SAS Programming Using MacrosSQL course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Advanced SAS Programming Using MacrosSQL course for? Data enthusiasts seeking to enhance their SAS programming skills. Business analysts aiming to leverage SAS for more effective data analysis. IT professionals aspiring to streamline data management through SAS. Career path SAS Programmer: £35,000 - £55,000 Data Analyst: £30,000 - £50,000 Business Intelligence Developer: £40,000 - £60,000 Database Administrator: £35,000 - £60,000 Data Scientist: £45,000 - £70,000 Analytics Manager: £50,000 - £80,000 Prerequisites This Advanced SAS Programming Using MacrosSQL does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advanced SAS Programming Using MacrosSQL was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Advanced SAS Programming Using MacrosSQL Unit - 1 Section 0-00- Why SAS 00:01:00 Unit - 2 Section 2-02- SAS Studio through SAS OnDemand- Registration 00:04:00 Section 2-03- Logging-in to SAS after installation 00:01:00 Section 2-04- SAS Interface and windows 00:06:00 Unit - 3 Section 3-00- Section Overview - Macros 00:01:00 Section 3-01-Macro Variables - introduction 00:14:00 Section 3-02-Application of macro variables 00:13:00 Section 3-03-01-Nested macro vars 00:11:00 Section 3-03-02-More on Ampersand resolutions using a cool example 00:09:00 Section 3-04-00-SAS Macros - introduction 00:10:00 Section 3-04-01-SAS Macros - Examples 00:07:00 Section 3-04-02-Keyword positional and mixed params 00:06:00 Section 3-04-03-Conditional Logic in Macros 00:11:00 Section 3-05-Macro Functions 00:12:00 Section 3-05-Options Statement- mprint-mlogic-symbolgen 00:13:00 Section 3-07-Connecting the two worlds - Call Symput - Symget 00:14:00 Section 3-09-01-02- Bringing data into SAS using Import Wizard 00:04:00 Section 3-09-02- Bringing data into SAS using LIBNAME statement 00:05:00 Section 3-09-03- Bringing data into SAS using FILENAME 00:05:00 Unit - 4 Section 4-00- Section Overview - Proc SQL 00:01:00 Section 4-01-01-Proc SQL - copying data 00:13:00 Section 4-01-02-Proc SQL - filtering data 00:07:00 Section 4-01-03-Proc SQL - sorting data 00:08:00 Section 4-01-04-Proc SQL - removing duplicates 00:05:00 Section 4-02-01-Proc SQL - Union 00:09:00 Section 4-02-02-Proc SQL - Except 00:04:00 Section 4-02-03-Proc SQL - Intersect 00:02:00 Section 4-03-00-Merging data using Joins-Introduction 00:08:00 Section 4-03-01-Proc SQL - inner join 00:14:00 Section 4-03-02-Proc SQL - full join 00:08:00 Section 4-03-03-Proc SQL - left and right joins 00:07:00 Section 4-04-01-Proc SQL - creating macro vars 00:07:00 Unit - 5 Section 5-00- Bonus lecture 00:02:00

Play Video Navigating the bustling roads or construction sites requires skill, attention to detail, and a thorough understanding of traffic management. Enter the role of the Traffic Marshal Banksman - a linchpin in ensuring the smooth flow of vehicles, managing risks, and ensuring overall safety. This course delves deep into the crucial difference between traffic marshall and banksman, offering insights to those keen on mastering the techniques. With a comprehensive curriculum, this traffic marshal banksman course equips you with the knowledge to excel in traffic marshall banksman jobs and to earn the sought-after banksman traffic marshall card. From traffic management to the art of vehicle signalling and maintaining health and safety standards, this training provides a holistic perspective, ensuring you're not just a banksman but an expert with ample banksman training. Learning Outcomes Understand the roles and responsibilities of a Traffic Marshal (Banksman). Gain proficiency in temporary traffic control and its management. Develop skills in traffic risk assessment and mitigate potential hazards. Acquire expertise in vehicle signalling, especially in reversing vehicles. Enhance knowledge on health and safety practices in the traffic management field. Upon completing this course, you will acquire essential skills such as effective communication, coping techniques, managing difficult behaviors, responding to accidents and breakdowns, understanding road safety laws and policies, stress management, and fostering teamwork. Why Enrol This Traffic Marshal (Banksman) Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this Traffic Marshal (Banksman) course for? Individuals aspiring to work in the traffic management sector. Professionals looking to attain the banksman traffic marshall card. Those keen on understanding the difference between traffic marshall and banksman roles. Employees involved in construction or similar industries requiring vehicle management. Safety officers wanting to augment their traffic safety knowledge. Prerequisites This Traffic Marshal (Banksman) Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Traffic Marshal (Banksman) Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Traffic Controller: Average salary range: £20,000 - £25,000 per annum Construction Site Banksman: Average salary range: £23,000 - £28,000 per annum Highway Maintenance Operative: Average salary range: £18,000 - £23,000 per annum Traffic Management Supervisor: Average salary range: £26,000 - £32,000 per annum Road Safety Officer: Average salary range: £24,000 - £29,000 per annum Logistics Coordinator: Average salary range: £22,000 - £27,000 per annum Certification After studying the course materials of the Traffic Marshal (Banksman) Certification there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. FAQ's What do I need to work as a traffic marshal? To work as a traffic marshal, you typically need to complete a recognized traffic marshal training course, obtain a certification, and be knowledgeable about health and safety regulations specific to the job. What are the duties and responsibilities of a marshal? A marshal's duties include ensuring safety at construction sites and traffic-intensive areas, controlling traffic flow, ensuring pedestrian safety, setting up temporary traffic control measures like diversions, conducting risk assessments, using appropriate signaling techniques to guide drivers, and adhering to health and safety regulations. What do you need to work in traffic management? Working in Traffic Management does not require you to have any prior qualifications. All you need relevant skills and a Certification to work in this field  How long is a traffic marshal course? The duration of a traffic marshal course can vary depending on the institution and region. Our Traffic Marshal course duration is 4.5 hours. Difference between traffic marshal and banksman? While both traffic marshals and banksmen focus on safety and directing vehicular movement, the primary difference lies in their areas of operation. A traffic marshal primarily deals with controlling traffic in construction sites and high-traffic areas. In contrast, a banksman is specialized in guiding drivers when maneuvering their vehicles in tight spaces, especially during reversing. Course Curriculum Module 01: Introduction to Traffic Marshalling Introduction to Traffic Marshalling 00:14:00 Module 02: Traffic Management Traffic Management 00:21:00 Module 03: Temporary Traffic Control Temporary Traffic Control 00:30:00 Module 04: Traffic Risk Assessment Traffic Risk Assessment 00:26:00 Module 05: Vehicle Signaling Vehicle Signaling 00:17:00 Module 06: Reversing Vehicles Reversing Vehicles 00:22:00 Module 07: Health and Safety Health and Safety 00:26:00 Assignment Assignment - Traffic Marshal (Banksman) 00:00:00 Bonus Modules Communication Skills 00:11:00 Coping Techniques 00:08:00 Dealing with Difficult Behavior 00:08:00 In the Events of Accidents and Breakdowns 00:16:00 Laws and Policies Involving Road Safety 00:27:00 Dealing with Difficult Behavior 00:08:00 Stress Management 00:17:00 Teamwork 00:06:00

Overview Introducing our Adobe Lightroom Classic CC course for exploring the multifaceted features and tools designed to enhance, refine, and revolutionise your digital photography workflow. In this course, we've covered all you need to know about Adobe Lightroom, from the basics, understanding the intuitive interface, to mastering the art of image refinement, ensuring each photograph you touch sings with vibrancy, clarity, and detail. As the world grows more visual and as platforms demand high-quality imagery, this course equips you with the skills to stand out, making every moment you capture a mesmerising masterpiece. The curriculum, meticulously curated, navigates through foundational aspects like importing and organising, ensuring that you set off on the right foot. Progress to transformative techniques such as adjusting colour, saturation, exposure and mastering the art of retouching with tools like Heal and Clone. With advanced features like vignettes, grain adjustments, and lens corrections, you're not just editing; you're crafting stories, evoking emotions, and defining moments. By the time you're exporting your final project, you'll have an in-depth understanding of Lightroom Classic CC, transforming you into an adept digital artist. However, it's not just about the tools but how you wield them. With modules dedicated to complete edits, like portrait refinement and intricate adjustments using brushes, masks, and tones, this course ensures a holistic development of your editing prowess. Lightroom Classic CC isn't merely software; it's a canvas, and with this course, you'll be painting your magnum opus. Learning Outcomes: Understand and navigate the comprehensive interface of Lightroom Classic CC. Master organisational techniques for efficient and streamlined workflows. Apply advanced editing techniques, ranging from colour correction to detailed retouching. Utilise a variety of tools for specific adjustments, from lens corrections to brush presets. Execute a complete image transformation, focusing on portrait edits. Why buy this Adobe Lightroom CC? Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Adobe Lightroom CC you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Photographers keen on elevating their post-production skills. Digital artists wanting to expand their editing toolkit. Content creators aiming for impeccable visual quality in their work. Individuals transitioning to Lightroom from other editing software. Enthusiasts with a passion for digital photography and editing. Prerequisites This Adobe Lightroom CC was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Photographer: Average Salary - £25,000 to £35,000 annually Digital Image Editor: Average Salary - £23,000 to £28,000 annually Graphic Designer: Average Salary - £22,000 to £30,000 annually Photojournalist: Average Salary - £24,000 to £34,000 annually Visual Content Creator: Average Salary - £26,000 to £32,000 annually Art Director: Average Salary - £40,000 to £55,000 annually. Course Curriculum Lightroom Classic CC Intro to Lightroom Classic CC 00:05:00 Importing and Organizing in Lightroom Classic CC 00:11:00 Crop and Rotate Lightroom Classic CC 00:05:00 White Balance in Lightroom Classic 00:08:00 Exposure in Lightroom Classic CC 00:06:00 Color and Saturation in Lightroom Classic CC 00:08:00 Sharpening and Noise Reduction in Lightroom Classic CC 00:07:00 Vignettes, Grain and Dehaze in Lightroom Classic CC 00:06:00 Exporting in Lightroom Classic CC 00:10:00 Lens Corrections in Lightroom Classic CC 00:05:00 Split Tone in Lightroom Classic CC 00:05:00 Removing Blemishes With the Heal and Clone Tools in Lightroom Classic CC 00:08:00 Graduated, Radial and Brush Adjustments in Lightroom Classic CC 00:10:00 Adjustment Brush Presets in Lightroom Classic CC 00:03:00 Range Masks in Lightroom Classic CC 00:05:00 Full Edit - Portrait in Lightroom Classic CC 00:19:00 Lightroom CC Intro to Lightroom CC 00:03:00 Import and Organize in Lightroom CC 00:10:00 Crop and Rotate in Lightroom CC 00:03:00 White Balance and Saturation in Lightroom CC 00:06:00 Light - Exposure and Tone Curve in Lightroom CC 00:08:00 Color Mixer in Lightroom CC 00:02:00 Effects in Lightroom CC 00:05:00 Split Toning in Lightroom CC 00:02:00 Details in Lightroom CC 00:05:00 Optics in Lightroom CC 00:03:00 Geometry in Lightroom CC 00:04:00 Exporting and Sharing Lightroom CC 00:02:00 Healing and Clone Brushes in Lightroom CC 00:04:00 Brush Adjustments Lightroom CC 00:04:00 Radial and Linear Gradients Lightroom CC 00:05:00 Advanced Optione and Presets in Lightroom CC 00:04:00 Full Edit - Night Photo in Lightroom CC 00:11:00 Full Edit - Portrait in Lightroom CC 00:14:00 Editing Photos in Your Web Browses With Lightroom CC 00:03:00

Medical Coding Certification: Clinical Coding Online Course at QLS Level 3 is the translation of medical documentation into standardised codes. This practice is integral for managing patient data, billing, and ensuring a streamlined healthcare delivery system. This meticulous process requires a comprehensive understanding of medical terminology, clinical jargon, and various coding systems such as ICD-10, OPCS-4, and SNOMED CT. Our Medical Coding Online Course provides a comprehensive curriculum that includes an introduction to clinical records, ICD-10 coding, OPCS-4, SNOMED CT, and the legal and ethical aspects of working in a clinical environment.  The Clinical Coding Online Course meticulously covers these crucial areas, ensuring you are well-equipped with the necessary knowledge and skills. By delving deep into the intricacies of clinical coding, the course prepares you to navigate the complexities of this field confidently. This is not just a course; it's your stepping stone towards mastering Medical Coding, and setting a solid foundation for your future in the healthcare sector. Understanding the significance of confidentiality in clinical records, the course also emphasises the legal and ethical aspects of working in a clinical environment. Through engaging modules and practical insights, you will explore the world of clinical coding in a structured, comprehensive manner. This Medical Coding Online Course is your gateway to unlocking new opportunities and overcoming the challenges in the ever-evolving landscape of clinical coding. Learning Outcomes Understand the principles of clinical coding. Recognise the importance of record confidentiality. Identify various clinical terminology and jargon. Apply the general coding standards of ICD-10. Utilise ICD-10 5th edition codes effectively. Comprehend the basics of OPCS-4 and SNOMED CT. Recognise the legal and ethical aspects of clinical environments. Why Choose This Medical Coding Certification: Clinical Coding Online Course at QLS Level 3? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Medical Coding Certification: Clinical Coding Online Course at QLS Level 3 for? Healthcare professionals seeking to enhance their coding skills. Individuals interested in a career in healthcare administration. Medical students or recent graduates. Data analysts and researchers in the healthcare sector. Anyone with an interest in medical coding. Career Path Clinical Coder: £21,000 - £35,000 Medical Records Clerk: £18,000 - £25,000 Health Information Manager: £31,000 - £50,000 Clinical Auditor: £26,000 - £41,000 Coding Trainer or Educator: £30,000 - £45,000 Prerequisites No prior qualifications or experience is required to enrol in our Course. Created by industry professionals, the course is compatible with all PCs, Macs, tablets, and smartphones. As long as you have a stable internet connection, you can access the course from anywhere, at any time. Certification Upon completion of the course material for the Course, you'll have the opportunity to undertake a written assignment test, which can be taken either during or upon completion of the course. Successful completion of the test enables you to claim your PDF certificate at a cost of £4.99. Should you require an original hard copy certificate, it can be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Clinical Coding Introduction to Clinical Coding 00:44:00 Module 02: Introduction to Clinical Records Its Confidentiality Introduction to Clinical Records and Its Confidentiality 00:51:00 Module 03: Clinical Terminology and Jargons Clinical Terminology and Jargons 00:44:00 Module 04: Introduction to ICD-10 Coding Introduction to ICD-10 Coding 00:34:00 Module 05: General Coding Standards of ICD-10 General Coding Standards of ICD-10 00:44:00 Module 06: ICD-10 5th Edition Codes (Chapter 1 to 4) ICD-10 5th Edition Codes (Chapter 1 to 4) 00:46:00 Module 07: ICD-10 5th Edition Codes (Chapter 5 to 10) ICD-10 5th Edition Codes (Chapter 5 to 10) 01:02:00 Module 08: ICD-10 5th Edition Codes (Chapter 11 to 15) ICD-10 5th Edition Codes (Chapter 11 to 15) 01:00:00 Module 09: ICD-10 5th Edition Codes (Chapter 16 to 22) ICD-10 5th Edition Codes (Chapter 16 to 22) 01:04:00 Module 10: Introduction to OPCS-4 Introduction to OPCS-4 00:48:00 Module 11: Introduction to SNOMED CT Introduction to SNOMED CT 00:41:00 Module 12: Other types of Clinical Coding Other types of Clinical Coding 00:34:00 Module 13: Legal and Ethical Aspects of Working in a Clinical Environment Legal and Ethical Aspects of Working in a Clinical Environment 00:35:00 Assignment Assignment - Medical Coding Certification: Clinical Coding Online Course at QLS Level 3 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

In an evolving corporate landscape, the course 'Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3' emerges as a beacon for promoting harmony and assurance. At the very heart of every workplace is its culture, and the quality of this environment defines not just its productivity but the well-being of its associates. This 'Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3' dives deep into the subtle layers of workplace behaviour, enabling participants to recognise, address, and ultimately prevent undesirable conduct. From understanding the rudiments of workplace harassment to mastering the complicated art of conflict resolution, this course offers a holistic blueprint for fostering a respectful and safe work environment. Navigating the workplace isn't merely about being skilled at one's job; it's also about ensuring that everyone feels safe, valued, and free from intimidation or harm. This course deciphers the shadows of negative behaviours such as bullying, sexual harassment, and other forms of workplace maltreatment, offering both employees and employers tools to assess, address, and alleviate such situations. By the end of the course, participants will be well-equipped with a thorough knowledge of establishing robust policies and procedures to preclude violence and harassment, ensuring that everyone can focus on their tasks in a harmonious atmosphere. But beyond recognition and prevention, the course emphasises a proactive approach. Mediation and conflict resolution emerge as prime skills in the curriculum, familiarising participants how to mediate disputes amicably, prevent escalation, and secure the wellbeing of all involved. Every segment, from the initial interview process to the aftermath of incidents, is meticulously explored, ensuring that every learner leaves with a comprehensive understanding and the confidence to champion positive change in their workplace. Learning Outcomes Understand the various forms of workplace harassment, violence and their respective identifiers. Apply effective methods for handling and preventing workplace bullying and violence. Develop and implement robust workplace harassment and anti-harassment policies. Master the techniques of mediation and conflict resolution in professional environments. Recognise and address false allegations, ensuring fair and unbiased investigative processes. Why buy this Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3 course for? HR professionals aiming to establish or refine company policies regarding harassment. Managers and team leaders keen on fostering a positive work environment. Employees wanting to better understand their rights and responsibilities within the workplace. Organisational consultants striving to enhance workplace cultures for their clients. Small business owners wishing to ensure a safe and harmonious environment for their team. Career path HR Manager: £35,000 - £55,000 Per Year Workplace Mediator: £30,000 - £50,000 Per Year Compliance Officer: £27,000 - £45,000 Per Year Organisational Development Consultant: £40,000 - £60,000 Per Year Employee Relations Specialist: £28,000 - £48,000 Per Year Business Owner: Salary varies based on the success and size of the business. Prerequisites This Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Workplace Management: Violence What Is Workplace Harassment? 00:11:00 Identifying the Bully 00:10:00 How to Handle Workplace Violence 00:09:00 Risk Assessment (I) 00:08:00 Risk Assessment (II) 00:07:00 Being the Victim 00:06:00 Checklist for Employers 00:09:00 Interview Process 00:06:00 Investigation Process 00:10:00 Developing a Workplace Harassment Policy 00:10:00 Workplace Management: Harassment The Background 00:12:00 Developing an Anti-Harassment Policy 00:10:00 Policies in the Workplace 00:12:00 Proper Procedures in the Workplace 00:19:00 False Allegations 00:09:00 Other Options 00:06:00 Sexual Harassment 00:07:00 Mediation 00:08:00 Conflict Resolution 00:07:00 The Aftermath 00:07:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

The Diploma in Quality Assurance (QA) & Quality Management at QLS Level 5 course offers a profound journey into the world of quality management. This course is an ideal starting point for those aspiring to excel in the dynamic and essential field of QA and Quality Management. Beginning with an introduction to Quality Management, the course unfolds the complexities and intricacies of maintaining high standards in various business processes. It lays a foundation that is both comprehensive and accessible, ensuring learners grasp the core concepts and methodologies that define the field. As the course progresses, it delves into advanced topics such as Total Quality Management, Quality Measurement and Improvement, and Quality Control. These modules are designed to provide a deep understanding of how to assess, improve, and maintain quality in a business environment. Furthermore, the course includes specialised knowledge on understanding customer expectations, supply chain management, and an overview of Six Sigma and Lean methodologies. With a focus on practical application, students will explore the five principles of Lean, value and waste identification, Value Stream Mapping (VSM), and the principles of flow and pull. The latter modules cover the DMAIC (Define, Measure, Analyze, Improve, Control) approach in Six Sigma, culminating in an understanding of Quality Audits. This course is a blend of theoretical knowledge and practical insights, equipping learners with the tools to implement quality assurance and quality management strategies effectively. Learning Outcomes Comprehensive understanding of the foundations of Quality Management and its importance. Proficiency in Total Quality Management and Quality Control techniques. Ability to measure, analyze, and improve quality in various business processes. Skills in implementing Six Sigma and Lean methodologies for quality enhancement. Knowledge of conducting effective Quality Audits and understanding customer needs. Why choose this Diploma in Quality Assurance (QA) & Quality Management at QLS Level 5 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Diploma in Quality Assurance (QA) & Quality Management at QLS Level 5 course for? Aspiring quality assurance and quality management professionals. Business managers looking to implement quality improvement strategies. Operational and supply chain management professionals. Individuals aiming to gain expertise in Six Sigma and Lean methodologies. Professionals in any sector seeking to enhance their knowledge in quality control and assurance. Career path Quality Assurance Manager: £35,000 - £50,000 Quality Control Inspector: £20,000 - £30,000 Operational Excellence Manager: £40,000 - £55,000 Supply Chain Manager: £35,000 - £50,000 Lean Six Sigma Consultant: £45,000 - £60,000 Quality Auditor: £25,000 - £40,000 Prerequisites This Diploma in Quality Assurance (QA) & Quality Management at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Quality Management Introduction to Quality Management 00:27:00 Module 02: Total Quality Management Total Quality Management 00:18:00 Module 03: Quality Measurement and Improvement Quality Measurement and Improvement 00:28:00 Module 04: Quality Control Quality Control 00:14:00 Module 05: Understanding Customer Expectations and Needs Understanding Customer Expectations and Needs 00:16:00 Module 06: Supply Chain Management Supply Chain Management 00:20:00 Module 07: Overview Of Six Sigma Overview of Six Sigma 00:11:00 Module 08: Understanding Lean Understanding Lean 00:22:00 Module 09: The Five Principles of Lean The Five Principles of Lean 00:10:00 Module 10: Value and Waste Value and Waste 00:19:00 Module 11: Value Stream Mapping (VSM) Value Stream Mapping (VSM) 00:19:00 Module 12: The Principles of Flow and Pull The Principles of Flow and Pull 00:14:00 Module 13: The Define Phase The Define Phase 00:18:00 Module 14: The Measure Phase The Measure Phase 00:21:00 Module 15: The Analyze Phase The Analyse Phase 00:22:00 Module 16: The Improve Phase The Improve Phase 00:21:00 Module 17: The Control Phase The Control Phase 00:15:00 Module 18: Quality Audits Quality Audits 00:16:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Overview: Gain the key skills and capability to become a strategic business manager, by attending the comprehensive Strategic Business Management - Diploma course. This in-depth Strategic Business Management - Diploma course aims to equip you with all the practical skills required to become a successful business manager, covering advanced strategies and skills. You'll learn about management concepts, tools and techniques, organisational culture, decision making and more. By completing the Strategic Business Management course, you'll be capable enough to align your strategy with the organisation's culture and apply critical reflective thinking to benefit the business to the utmost extent. Boost your career opportunities in the business world by enrolling today! Key Features of the Strategic Business Management Course: FREE Strategic Business Management CPD-accredited certificate Get a free student ID card with Strategic Business Management training (£10 applicable for international delivery) Lifetime access to the Strategic Business Management course materials The Strategic Business Management program comes with 24/7 tutor support Get instant access to this Strategic Business Management course Learn Strategic Business Management training from anywhere in the world The Strategic Business Management training is affordable and simple to understand The Strategic Business Management training is an entirely online How will I get my Strategic Business Management certificate? At the end of the Strategic Business Management course, there will be an online MCQ test which you can take either during or after the Strategic Business Management course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Strategic Business Management - Diploma. It is available to all students, of all academic backgrounds. Requirements Our Strategic Business Management - Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this Strategic Business Management qualification will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 46 lectures • 23:27:00 total length •Designing Your Organisational Structure: 00:30:00 •Introduction to Operations Management: 00:15:00 •Understanding Financial Terms: 00:30:00 •Getting the Right People in Place: 00:15:00 •Getting Your Product Together: 00:15:00 •Building a Corporate Brand: 00:30:00 •Marketing Your Product: 01:00:00 •Selling Your Product: 00:15:00 •Planning for the Future: 00:15:00 •Goal Setting: 00:02:00 •Succession Planning: 00:24:00 •Managing Your Money: 00:15:00 •Ethics: 00:15:00 •Building a Strong Customer Care Team: 00:15:00 •Training Employees for Success: 00:15:00 •Leadership Essentials: 00:15:00 •Business Planning Basics: 01:00:00 •Market Evaluation: 01:00:00 •Analyze Competition: 01:00:00 •Determine A Marketing Strategy: 01:00:00 •Decide What Extras You May Need Like Staff etc: 00:30:00 •The Dangers In Not Making A Business Plan: 00:15:00 •Wrapping Up: 00:30:00 •Introduction: 00:01:00 •The Purple Cow: 00:30:00 •Try to be an Exceptionist: 00:30:00 •Make Yourself Well Recognised Before Your Customers: 00:15:00 •Wow Your Customers: 00:30:00 •Develop a Personal Style: 00:30:00 •Use Creative Imageries to Catch the Attention: 00:30:00 •Be a Traditionalist, Not a Fad Chaser: 00:15:00 •Bringing Out the Purple Cow in Your Business: 00:30:00 •Conclusion: 00:15:00 •What is Business Administration?: 00:30:00 •Business and Organisations: 00:15:00 •Management of Business: 00:30:00 •Business Organization Perspectives: 00:30:00 •Decision Making: 00:30:00 •Approaches to Leadership: 00:30:00 •Introduction: 01:00:00 •How to Build Trust and Confidence: 01:00:00 •A Manager's Pitfalls: 01:00:00 •How to Build Team Spirit: 01:00:00 •Dealing with Problem Employees: 01:00:00 •Using Your Emotional Intelligence: 01:00:00 •Conclusion to Management: 00:15:00

Embrace the wonderful world of animal companionship with our comprehensive Pet Training Masterclass. Dive into the intricacies of animal behavior and communication, mastering the art of training your furry friends for a harmonious coexistence. Delve into the foundations of pet training, exploring the principles of positive reinforcement, operant conditioning, and clicker training. Discover effective training techniques for dogs, cats, and rabbits, empowering you to teach them basic commands, address behavioral issues, and cultivate a strong bond. Venture into the realm of pet hygiene, wellness, and grooming, equipping yourself with the knowledge to maintain your pet's health and well-being. Learn about essential grooming practices, preventive care measures, and emergency first aid techniques to safeguard your beloved companions. Learning Outcomes Gain a comprehensive understanding of animal behavior and communication principles Master the art of positive reinforcement, operant conditioning, and clicker training techniques Implement effective training strategies for dogs, cats, and rabbits Address common behavioral issues such as barking, scratching, and litter box mishaps Enhance your pet's socialization and obedience skills Why choose this Pet Training Masterclass? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Pet Training Masterclass for? Pet owners seeking to strengthen their bond with their furry companions Individuals interested in learning effective pet training techniques Animal enthusiasts aspiring to pursue a career in pet training or animal care Anyone seeking to enhance their knowledge of pet hygiene, wellness, and grooming practices Those passionate about promoting responsible pet ownership and animal welfare Career path Pet Trainer (£20,000 - £40,000) Animal Behaviourist (£25,000 - £45,000) Kennel Attendant (£18,000 - £36,000) Veterinary Assistant (£20,000 - £40,000) Pet Groomer (£18,000 - £36,000) Animal Shelter Worker (£18,000 - £36,000) Prerequisites This Pet Training Masterclass does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Pet Training Masterclass was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Foundations of Pet Training Introduction to Pet Training and Animal Communication 00:01:00 Introduction to Animal Psychology 00:02:00 Introduction to Animal Behavior 00:03:00 Dog Training Breeds of Dog 00:02:00 Dog Behavior 00:01:00 Identifying Happy Dog 00:01:00 Identifying Anxious Dog 00:01:00 Identifying Fearful Dog 00:01:00 Identifying Frustrated Dog 00:02:00 Identifying Relieved Dog 00:01:00 Identifying Focused Dog 00:01:00 Identifying Angry Dog 00:01:00 Identifying Neutral Dog 00:01:00 Dog Psychology 00:10:00 Safe Games with Dogs 00:02:00 Cat Training Breeds of Cat 00:01:00 Cat Behavior 00:02:00 Identifying Neutral Cat 00:01:00 Identifying Focused Cat 00:01:00 Identifying Happy Cat 00:01:00 Identifying Anxious Cat 00:01:00 Identifying Fearful Cat 00:01:00 Identifying Frustrated Cat 00:01:00 Identifying Angry Cat 00:01:00 Identifying Relieved Cat 00:01:00 Cat Psychology 00:04:00 Safe Games with Cats 00:01:00 Rabbit Training Breeds of Rabbit 00:01:00 Rabbit Behavior 00:01:00 Identifying Happy Bunny 00:01:00 Identifying Anxious Bunny 00:01:00 Identifying Angry Bunny 00:01:00 Rabbit Psychology 00:06:00 Safe Games with Rabbits 00:01:00 Pet Hygiene, Wellness, and Grooming Pet Hygiene and Grooming 00:01:00 Taking Care of Pet Mental Health 00:01:00 Pet First Aid Checking Vital Signs of Pets 00:02:00 Introduction to Pet First Aid 00:01:00 Collar Accident 00:01:00 CPR for Pets 00:03:00 Fractures 00:01:00 Heatstroke 00:01:00 Temperature Changes 00:01:00 Choking 00:01:00 Bloat Emergency First Aid 00:05:00 Frostbite 00:01:00 Anaphylaxis and Allergic Reaction 00:01:00 Drowning 00:01:00 External Bleeding 00:01:00 Internal Bleeding 00:01:00 Burns 00:01:00 Pet Therapy Introduction to Pet Therapy 00:01:00 How to do Pet Therapy 00:02:00 Pet Therapy in Common Conditions 00:03:00 Downloadable Resources Pet Training Course Manual 00:00:00

Dive deep into the intricate world of animal care, with a special focus on pets, through our meticulously crafted 'Animal Care and Pet First Aid Course.' Unlock a treasure trove of knowledge that spans from understanding various animals and their health to the essentials of pet first aid. Whether it's about determining the right diet for your furry friend or ensuring their safety during the warm months, this course is your holistic guide to becoming the caretaker every pet dreams of. Learning Outcomes Acquire comprehensive insights into animal welfare, health, and proper handling techniques. Grasp the nuances of pet care, from choosing the right pet for your family to essential first aid practices. Gain in-depth understanding of canine care, encompassing diet, health indicators, and preventive measures. Learn about effective methods for pet grooming, feeding, and medicine administration. Understand the significance of regular pet check-ups, vaccinations, and identification measures. Why choose this Animal Care and Pet First Aid Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Animal Care and Pet First Aid Course Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Animal Care and Pet First Aid Course for? Aspiring veterinary assistants or technicians. Pet owners eager to enhance their knowledge about pet care. Individuals considering pet adoption. Professionals working in animal shelters or rescue centres. Anyone passionate about animal welfare and health. Career path Veterinary Nurse: £18,500 - £25,000 Pet Groomer: £15,000 - £30,000 Animal Shelter Manager: £20,000 - £35,000 Animal Caretaker: £16,000 - £22,000 Pet Nutritionist: £20,000 - £40,000 Pet First Aid Instructor: £18,000 - £28,000 Prerequisites This Animal Care and Pet First Aid Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Animal Care and Pet First Aid Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Animal Care Animal Welfare 00:30:00 Animal Health 00:30:00 Different Kinds of Animals 00:30:00 Animal Handling and Restraint 00:30:00 Animal Transporting 01:00:00 Animal Feeding 00:30:00 Assessment of the Risk 00:30:00 Animal Caging 00:30:00 Pet Care Introduction 00:15:00 Determine The Pet Which Will Be The Best Fit To Your Family 00:30:00 Safety is most important for your pet 00:15:00 Preventing your pet from high temperature in warm hot months 00:20:00 First Aid Essentials 00:15:00 Assessment 00:15:00 Emergencies 00:30:00 Poisonings 00:15:00 Tips 00:15:00 Conclusion 00:15:00 Pet Dog Care Understanding the appropriate food ingredients 00:30:00 Dogs need different diets at different ages 00:15:00 Vitamin and mineral supplements 00:15:00 Boredom and variety 00:15:00 Cost of feeds 00:15:00 Dry vs. Canned food 00:15:00 Homemade diets 00:15:00 Food allergies 00:30:00 How much should I feed my dog? 00:30:00 How often should I feed my dog? 00:30:00 Signs of ill health 00:30:00 Heart worm, fleas and other parasites 00:30:00 Heartworm prevention 00:15:00 Common questions about heartworm 00:30:00 Fleas and other parasites 00:30:00 Do parasites cause 'Scooting'? 00:15:00 Preventing dental disease 00:30:00 Home dental care 00:30:00 Veterinary dental treatments 00:30:00 The importance of the physical examination 00:30:00 Why are regular check-ups important? 00:15:00 What happens during an examination? 00:30:00 How often should my pet be examined? 00:15:00 How to administer medicine 00:30:00 Nursing a sick dog 00:30:00 Vaccinations 00:30:00 Common questions about vaccinations 00:30:00 Spaying and neutering 00:30:00 Spaying of the Female dog 00:30:00 Surgical neutering of the male dog 00:05:00 Pet health insurance 00:30:00 Clipping a dog 00:05:00 First steps in grooming 00:30:00 Bathing a dog 00:30:00 Pet Identification 00:30:00 Mock Exam Mock Exam- Animal Care and Pet First Aid Course 00:20:00 Final Exam Final Exam- Animal Care and Pet First Aid Course 00:20:00