6420 Personal Development courses delivered On Demand

Customers with complaints want to be seen as right, feel special, treated fairly and be taken care of. We will show you how to ask questions and listen to fully understand the complaint. Acknowledge and agree with the customer's right to be upset and that a resolution needs to be reached. Learning Objectives Describe the special needs of customers with complaints, Apply four tips for managing customer complaints Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Think and Grow Rich Mastermind Mentoring course - join us on this financial journey to really study wealth and riches and how the rich get richer and how you too can join them!

Empower your financial future with 'Personal Credit Control for Beginners.' Master credit management, debt strategies, and financial planning to take control of your credit. Learn consumer rights, advanced credit strategies, and leverage tools for success. Enroll now for a transformative journey towards financial empowerment and responsible credit control.

Master the art of crime report writing with our comprehensive course in Criminal Justice. Explore topics such as report structure, legal considerations, and writing techniques for accuracy. Elevate your skills in documenting information, crafting objective reports, and navigating ethical considerations. Perfect for law enforcement professionals seeking to enhance their proficiency in producing effective and impactful crime reports.

Transform your presence with our 'Practical Steps to Enhance Your Charismatic Aura' course. Elevate confidence, refine communication and social skills, and master the art of authentic charisma. Explore emotional intelligence, charismatic leadership, and adaptability for success in both personal and professional settings. Join us on this empowering journey to unlock your charismatic potential and leave a lasting positive impact wherever life takes you.

Elevate your career in the dynamic world of freight brokerage with our comprehensive course - 'Freight Broker Training: Expert Guidance for Freight Brokers.' Master the intricacies of regulatory compliance, freight operations, documentation, carrier selection, and marketing strategies. Gain practical skills in risk management and problem-solving. Whether you're a novice or seasoned professional, this course provides the expertise needed to thrive in the competitive freight industry. Unlock new opportunities and take your freight brokerage career to the next level with our expert-guided training.

Value Proposition Master Training Course Overview Are you looking to begin your value proposition building career or want to develop more advanced skills in value proposition building? Then this value proposition building course will set you up with a solid foundation to become a confident business manager and help you to develop your expertise in value proposition building. This value proposition building course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this value proposition building course will set you up with a solid foundation to become a confident business manager and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a business manager. The value proposition building course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a business manager. This comprehensive value proposition building course is the perfect way to kickstart your career in the field of value proposition building. This value proposition building course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a business manager or want to learn more skills on value proposition building but unsure of where to start, then this value proposition building course will set you up with a solid foundation to become a confident business manager and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This value proposition building course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive value proposition building course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of value proposition building. Entry Requirement There are no academic entry requirements for this value proposition building course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This value proposition building course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction Characteristics of Unique Value Propositions Unique Value Proposition Explained Types of Customer Benefits UVPs Express Examples of Unique Value Propositions What Investors Are Looking For Value Proposition vs Competitive Advantage Create Your Unique Value Proposition Understand Your Competitor's Unique Value Proposition Streaming Services Example The Value Proposition Framework Step 1 - Brainstorming Step 2 - Create a Value Proposition List Step 3 - Determine Uniqueness Step 4 - Prioritize Top Value Propositions Step 5 - Tell a Story Common Mistakes Workshop Creating a Unique Value Proposition in Action Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Unravel Your Uniqueness - Build an Unshakable Legacy Training Course Overview Are you looking to begin your self esteem and confidence career or want to develop more advanced skills in self esteem and confidence? Then this unravel your uniqueness - build an unshakable legacy online training course will set you up with a solid foundation to become a confident professional and help you to develop your expertise in self esteem and confidence. This unravel your uniqueness - build an unshakable legacy online training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this unravel your uniqueness - build an unshakable legacy online training course will set you up with a solid foundation to become a confident professional and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a professional. The unravel your uniqueness - build an unshakable legacy online training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a professional. This comprehensive unravel your uniqueness - build an unshakable legacy online training course is the perfect way to kickstart your career in the field of self esteem and confidence. This unravel your uniqueness - build an unshakable legacy online training course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a professional or want to learn more skills on self esteem and confidence but unsure of where to start, then this unravel your uniqueness - build an unshakable legacy online training course will set you up with a solid foundation to become a confident professional and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This unravel your uniqueness - build an unshakable legacy online training course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive unravel your uniqueness - build an unshakable legacy online training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of self esteem and confidence. Entry Requirement There are no academic entry requirements for this unravel your uniqueness - build an unshakable legacy online training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This unravel your uniqueness - build an unshakable legacy online training course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction Introduction to Unraveling your Uniqueness How to Use This Course How to Influence Society Rebirth Your Childhood Family Fatherhood Bonus: Solitude Creating an Unshakable Legacy Servant Leadership The Island The 5 Major Pane Ways to Face Your Fears Forgiveness Relationship Unravel Your Uniqueness Unravel Your Uniqueness Wrap Up Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Job Hunting Strategy Course Overview Are you looking to begin your interview skills career or want to develop more advanced skills in interview skills? Then this get hired in 30 days online training course will set you up with a solid foundation to become a confident professional and help you to develop your expertise in interview skills. This get hired in 30 days online training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this get hired in 30 days online training course will set you up with a solid foundation to become a confident professional and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a professional. The get hired in 30 days online training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a professional. This comprehensive get hired in 30 days online training course is the perfect way to kickstart your career in the field of interview skills. This get hired in 30 days online training course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a professional or want to learn more skills on interview skills but unsure of where to start, then this get hired in 30 days online training course will set you up with a solid foundation to become a confident professional and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This get hired in 30 days online training course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive get hired in 30 days online training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of interview skills. Entry Requirement There are no academic entry requirements for this get hired in 30 days online training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This get hired in 30 days online training course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will help you build resilience and enhance your overall well-being. Here you will learn effective strategies to navigate life's challenges, manage stress and maintain emotional balance. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Get a comprehensive understanding of coping skills and learn to develop the same. Learn the goals and resources of living a stress-free life. Learn to reprogram your mind to pursue a happy life. Get an understanding of personal power and learn to boost the same. Understand the power of modelling & language. Enhance critical thinking skills and learn to use them. Understand the power of choice and the power of habit in living a stress-free and happy life. Learn the twin power of acceptance and attitude. Learn to enhance communication skills. Develop anger management skills. Learn some keys to happiness. Why Coping Skills Course right for you? This coping skills course online is ideal for anyone willing to kickstart their career in the field of stress management. This online course will help you learn the process of conquering stress and relax your mind and thoughts. This comprehensive online course will help you enhance your coping skills and live a stress-free and happy life. This coping skills course online will also help you better understand the power of modelling and language. This flexible online course will also help you improve your communication skills and keys to happiness. By the end of the course, you will understand everything about coping skills, learn to live stress-free and develop all the necessary skills required to manage stress. Coping Skills Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Goals & Resources Reprogramming Your Mind Escaping Your 'Story' Boosting Your Personal Power The Power Of Modeling & Language The Power Of Choice Critical Thinking Skills The Power Of Habit The Twin Powers Of Attitude & Acceptance Some Keys To Happiness More Coping Skills Improving Communication Anger Management Skills BONUS VIDEO - More Tips & Tools BONUS VIDEO - More Coping Skills - Part 1 BONUS VIDEO - More Coping Skills - Part 2 BONUS VIDEO - More Coping Skills - Part 3 Who should take this course? This coping skills course online is suitable for people willing to live a happy and stress-free life by learning coping skills. Those who want to kickstart their career as a therapist can also go for this career-advancement course. Entry Requirements There are no academic entry requirements for this Coping Skills Course Online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Coping Skills Course Online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org