The mission of every business is to create and retain customers. Understand the ten ways to create brand loyalty and implement the six F's strategy to exceed customer expectations.
Learning Objectives
Apply ten ways to create brand loyalty, Identify the six F's for exceeding customer expectations
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Chart Learning Solutions is a performance improvement company through online learning. We develop people in Leadership, Sales, Customer Service and Team Performance. We do this through our Assessments, Online learning with peer to peer and virtual group coaching.