1006 Personal Development courses in Woodley delivered Live Online

Refresh your skills from when you last did your mental health first aid course! How much do you still remember? How comfortable are you approaching someone? Is there more to learn?

Learn how to develop your emotional intelligence to become a more effective leader.

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too. Attendees will be able to: Focus on others to project a UB4ME, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); and Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions. Register for this class and you will be sent ONLINE login instructions prior to the class date.

Women in Local Government Leadership Workshop is for Local Government professionals looking to learn new skills with like-minded peers and further or advance their within Local government.

Don't wait for motivation to happen. Learn tools that you can use to get yourself motivated and keep working on your goals.

Learn tools to support colleagues who experience anxiety

Learn to communicate better in groups

Being a leader can take you into vulnerable places - the unfamiliar, high expectations and high visibility, with everyone looking to you for guidance in the big moments. It is natural for doubts to creep in, including the echoes of past knock-backs, put-downs, pressures, stereotyping and internalised oppression.

We all know people are quick to judge – in fact neuroscience research suggests that it takes less than a second for first impressions to be made. Crucial skills need developing to establish credibility and make the impact you want, based on who you are and what is important to you. Despite our best efforts, sometimes a work relationship or situation becomes challenging – what then? You need to be assertive to get things back on track. There is an art to doing this well and feeling proud of yourself for making your voice heard in the right way.

2-part workshop for parents hosted by Rachel Wright, Founder of Born at the Right Time and author of 'The Skies I'm Under'.