Courageous conversations

You’re doing your best at work but somehow your colleagues seem to get better opportunities than you

Work would feel more rewarding if you had more influence over what goes on

You’re not sure how to say what you need to without jeopardising how people see you

How to make the right first impression

Assess your hidden abilities for having maximum influence at work

Recognise the impact you have on others and how to authentically adapt if you need to

Know what holds you back from potentially difficult conversations

Get comfortable being assertive without over-doing it

Use a simple framework to get a discussion started that you’ve been avoiding

Frame your message so others can understand your point quickly

Self-regulate your emotions to remain professional when saying or hearing what’s unwelcome