45241 PE courses

Public Speaking 1 Day Training in Southampton

Communication Skills 1 Day Training in Southampton

10 Soft Skills You Need 1 Day Training in Southampton

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too. Attendees will be able to: Focus on others to project a UB4ME, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); and Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions. Register for this class and you will be sent ONLINE login instructions prior to the class date.

An interactive course guiding you through the ins and outs of the 12 lead electrocardiogram (ECG). Starting with an introduction to cardiac anatomy, physiology and the electrical conduction system, we will guide delegates through how to perform a 12 lead ECG correctly and how to begin its interpretation. Using real-life examples you’ll learn the important aspects of atrial arrhythmias, heart blocks, bundle branch blocks, ventricular arrhythmias in addition to changes that occur during myocardial infarction, ischaemia and electrolyte imbalances. The course will be provided by Cardiac Physiologists and Cardiac Clinical Scientists from Manchester University Foundation Trust - one of the largest tertiary cardiac centres in the UK.

English language book club to use and improve your English. Qualified and experienced British English teacher.

English language book club to use and improve your English. Qualified and experienced British English teacher.

STGO Abnormal Loads

The Real Estate Development School is a five day course that focuses on both the theoretical and practical elements of Commercial Real Estate Development.

Customer Service Essentials 1 Day Training in Southampton