740 Other courses in Haslemere

The aim of the CCNSG Safety Passport is to ensure a basic knowledge of health and safety for all site personnel to enable them, after appropriate site induction, to work on site more safely with lower risk to themselves and others. Book via our website @ ESS | Training Courses | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346 or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

NPORS Cat And Genny Training or Cable Avoidance Training Prioritising the safety of underground utilities in construction and excavation projects is essential, necessitating comprehensive Cat and Genny training. In these sessions, workers receive education on operating Cable Avoidance Tools (CAT) and Signal Generators (Genny), Cat and Genny. The Cat and Genny use electromagnetic signals to detect buried cables and pipes before digging commences. Through comprehensive Cat and Genny training, workers become proficient in using CAT and Genny equipment, enabling them to accurately map out the locations of underground infrastructure. This proactive approach not only enhances on-site safety but also contributes to efficient project management by minimising the risk of accidental damage and costly delays. The aim of the NPORS Cat & Genny Training is to Provide training in Cable Avoidance and Service Location (Cat and Genny).The Cat and Genny Course is designed for any person working on the roads, setting out before a build, surveying and any others who may be excavating an area where pipes or cables may be buried underground. Price Match Promise Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Price Match Promise. When you choose us for your Cat and Genny Course, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Cat And Genny Course, we’ll match it—ensuring you receive top-quality training at the best possible rate. Your skills, our commitment—always at the best price. CAT & GENNY Training is designed for construction professionals and workers involved in excavation who need to operate Cable Avoidance Tools and Signal Generators. This training is ideal for individuals who have prior experience in excavation but require formal instruction on the safe and effective use of these specific tools to prevent accidental damage to underground services. Participants should have a basic understanding of excavation work, and if unsure of their eligibility for this advanced training, are encouraged to contact our training coordinators for more information. The CAT & GENNY training program is divided into two main sections: a theoretical module and a practical application module. The theory part covers the principles of operation, safety procedures, and risk assessment associated with underground utility detection. The practical module provides hands-on experience with both the Cable Avoidance Tool and Signal Generator, emphasising field techniques and problem-solving. Upon completion of the Cat And Genny course, participants will receive comprehensive revision materials to reinforce key concepts covered during the training. Introduction to CAT and Genny Training CAT and Genny , also referred to as CAT & Genny or CAT and Genny Training, are essential tools used in the construction and utility sectors to help locate and avoid underground cables and pipes during excavation works. CAT, which stands for Cable Avoidance Tool, is designed to detect signals naturally emitted by metallic services like electrical cables. Meanwhile, the Genny, short for Signal Generator, is used alongside the CAT to apply a signal to underground utilities that do not naturally emit detectable signals, such as telecoms or fibre . Understanding how to operate these tools is crucial for anyone involved in excavation. Proper use of CAT and Genny can prevent costly and dangerous errors, such as accidentally cutting through power lines or water pipes. The training not only focuses on how to use these devices effectively but also covers the best practices for scanning different types of terrain and interpreting the signals received. This ensures that workers can conduct their tasks safely and efficiently, minimising the risk of disruption and damage to underground services. What Is CAT and Genny Training? CAT and Genny Training provides comprehensive instruction on using Cable Avoidance Tools (CAT) and Signal Generators (Genny) to locate underground utilities safely. This training is critical to reduce the risk of accidentally striking underground assets during excavation, which can lead to severe safety hazards and financial losses. What Does Our CAT and Genny Training Course Cover? Our CAT and Genny Training Course covers: Basics of operating CAT and Genny equipment: Understanding the device controls, functions, and proper handling. Detection techniques: Learning how to detect different types of services, including electric, gas, and water. Practical applications: Hands-on training with both simulated and live environments to practice safe scanning and detection. Safety protocols: Emphasising safety procedures to prevent injuries and accidents. Legal compliance: Overview of health and safety regulations related to excavation work. Who Needs CAT and Genny Training? CAT and Genny Training is essential for anyone involved in excavation and groundworks. This includes utility workers, construction workers, civil engineers, site managers, and anyone else who may need to locate underground utilities as part of their job. The Cat And Genny Course is crucial for preventing damage to underground infrastructure like gas, water, telecoms and electrical lines, which can result in costly repairs and dangerous accidents. Do You Need to Be Trained to Use a CAT Scanner? Yes, training is highly recommended to use a CAT scanner effectively and safely. While not legally mandatory, proper training ensures that operators can accurately interpret the scanner’s signals and avoid potential hazards when working near underground utilities. Specialised Genny Tool Training Course Overview: The Genny Course is designed specifically to train users on the effective operation of the Genny tool, a crucial component of the CAT and Genny system used for detecting underground utilities. Key Learning Outcomes: → Understanding Genny Signals: Participants will learn how different signals can be applied and traced using the Genny, improving their ability to detect non-metallic utilities such as plastic water pipes. → Optimising Signal Strength: Training includes adjusting the Genny’s signal strength to suit various soil conditions and utility types, ensuring clearer and more accurate detections. Practical Applications: → Hands-on Practice: Extensive field practice sessions are included to give participants real-world experience in using the Genny effectively. →Troubleshooting Common Issues: Learners will be taught how to troubleshoot common operational issues to minimise downtime and enhance field productivity. Advanced Techniques: → Using Genny with CAT4: Instructions on how to integrate Genny use with the CAT4 detector for enhanced detection capabilities. → Interpreting and Mapping: Skills in interpreting the Genny’s output and using integrated mapping tools for accurate utility mapping. Safety Protocols: → Safe Operation Practices: Emphasis on safety measures to prevent accidents during the use of high-frequency signals. → Maintenance and Daily Checks: Training on regular maintenance routines and daily checks to keep the Genny in optimal working condition. Certification: → Qualification and Certification: Upon completion of the course, participants receive a certification that validates their proficiency in using the Genny tool according to industry standards. Scanning Techniques with CAT and Genny General Scanning Techniques: → Sweeping Motion: Always use a slow, steady sweeping motion with the CAT device. Begin scanning at least a few meters away from the expected area of the utilities to avoid missing any signals. → Directional Scans: Perform scans in multiple directions — both parallel and perpendicular to the expected direction of the utility lines to ensure thorough coverage. → Depth Perception: Adjust the depth settings based on preliminary scans to get an accurate depth estimate of buried utilities. Specific Use of Genny: → Direct Connection: When available, use the direct connection method with the Genny to induce a precise signal into a specific utility line. This is particularly useful in crowded areas with multiple utility lines. → Induction Mode: Use the Genny’s induction mode when direct connections are not possible. Ensure the Genny is placed on the ground vertically for optimal signal transmission. How to Use the CAT and Genny to Find Hidden Wires and Pipes Getting Ready: Check the Tools: Make sure the CAT and Genny are ready to use and have full batteries. Set Up the Genny: Pick the right sound for the Genny to use so it can find wires or pipes under the ground. If you can, connect the Genny to the pipe or wire with a special wire. Using the Genny: Stand it on the Ground: Put the Genny on the ground where you think there might be something hidden. Turn it on to send a beep into the ground. Connect it for Better Finding: Sometimes, you connect the Genny to something like a pipe for a clearer beep. Using the CAT: Start with Power Mode: Turn on the CAT and use the power mode to find beeps from wires that are on. Try Radio Mode: Next, switch to radio mode to hear beeps from metal things like pipes. Finally, Use Genny Signal Mode: Use this mode to hear the special beeps from your Genny to find hidden stuff like plastic pipes. How to Look Properly: Move Slowly: Walk slowly with the CAT over the area. If you move too fast, you might miss some beeps. Check in a Cross Pattern: First walk in one direction and then the other direction to make sure you cover all the area. Understanding What You Hear: Listen to the Beeps: A loud beep means you are close to a wire or pipe. If the beep sounds the same as you move, it probably means you found a wire or pipe. Staying Safe: Look Before You Dig: Always check by looking in the hole to make sure what the CAT and Genny found before you start digging. Keep the Tools Working Well: Make sure your tools are working right by checking them often. 500 mm from utilities; Always use insulated digging tools when close to underground utilities Frequently Asked Questions On Cat & Genny Training What is CAT and Genny training? CAT and Genny training provides instruction on how to use Cable Avoidance Tools (CAT) and Signal Generators (Genny) effectively to detect underground utilities and avoid accidental strikes during excavation. The training covers operational techniques, safety procedures, and the correct interpretation of the equipment’s signals. Why is CAT and Genny training important for construction workers? This Cat And Genny Course is crucial for safety and efficiency on construction sites. It helps workers avoid costly damages to underground utilities such as water pipes, electricity cables, and communication lines, which can lead to severe consequences including service outages, legal liabilities, and endangerment of worker and public safety. 3. How Long Is the Certification Valid? The certification received after completing CAT and Genny Training is generally valid for three to five years. After this period, a refresher course is recommended to keep up with new technologies and changing safety regulations. 4. Is CAT and Genny training required by law in the UK? While not specifically mandated by law, CAT and Genny training is strongly recommended under the UK Health and Safety Executive guidelines (HSE) to meet the legal duties under the Health and Safety at Work Act. It is considered best practice for anyone involved in excavation works. Cat & Genny Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of cable avoidance and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment for the cat & genny course. Our Cable Avoidance training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS cat & genny Tester to your site nationwide, to reduce the amount of time away from work Our more courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today.

Working within Heath and Social Care settings often involves moving, lifting, or otherwise manually handling the people within your care. This moving and handling training course is designed to educate learners regarding both the requirements and risks associated with moving people safely. Learners will also participate in practical moving & positioning enabling competency sign-off.

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First Aid for Mental Health | RQF Level 2 First Aid for Mental Health qualification is designed to provide individuals with the knowledge and skills to support individuals experiencing mental health issues. This course aims to increase awareness of mental health, reduce stigma, and promote early intervention and support. The course covers various aspects of mental health, including common mental health conditions, signs and symptoms, and the impact of mental health issues on individuals and society. Participants will learn about different approaches to mental health, including self-help, accessing support, and signposting to appropriate services. The content of the RQF Level 2 First Aid for Mental Health course typically includes: Understanding Mental Health: An overview of mental health, including common mental health conditions such as depression, anxiety disorders, and stress. Participants will learn about the prevalence of mental health issues and their impact on individuals and society. Recognizing Mental Health Conditions: Understanding the signs, symptoms, and potential triggers of various mental health conditions. Participants will learn to identify early warning signs and risk factors for mental health issues. Promoting Positive Mental Health: Strategies and techniques for promoting positive mental health and well-being. This may include stress management techniques, self-care practices, and maintaining good mental health hygiene. Providing Mental Health First Aid: Techniques for providing initial support to individuals experiencing mental health crises or deteriorating mental health. Participants will learn how to offer non-judgmental listening, empathy, and reassurance to individuals in distress. Signposting and Referral: Understanding the importance of signposting individuals to appropriate professional help and support services. Participants will learn about local resources, helplines, and mental health organizations that can provide ongoing assistance. Self-Help and Resilience: Exploring self-help strategies and resilience-building techniques that individuals can use to manage their mental health and well-being. This may include relaxation techniques, mindfulness exercises, and developing healthy coping mechanisms. The course may be delivered through a combination of classroom-based instruction, group discussions, case studies, and practical activities. All our trainers are qualified and experienced in mental health education and support. Upon successful completion of the RQF Level 2 First Aid for Mental Health course, participants will receive a qualification that demonstrates their understanding of mental health issues and their ability to provide initial support to individuals experiencing mental health challenges. It's important to note that this course is not intended to replace professional mental health services or provide participants with the qualifications to diagnose or treat mental health conditions. It aims to equip individuals with the knowledge and skills to provide initial support and signposting to appropriate services. Suitability - Who should attend? First Aid for Mental Health course is suitable for a wide range of individuals who are interested in gaining knowledge and skills to provide initial support to individuals experiencing mental health challenges. Here are some examples of who the course may be suitable for: General Public: The course is open to anyone who wants to increase their understanding of mental health and learn how to support others effectively. It is suitable for individuals who want to develop their knowledge and skills in mental health first aid for personal reasons or to support friends, family members, or colleagues. Workplace Settings: The course is particularly relevant for individuals working in various professional settings, including but not limited to workplaces, schools, colleges, universities, community organizations, and voluntary sectors. It can benefit employees, supervisors, managers, and HR professionals who want to create a mentally healthy and supportive work environment. Healthcare Professionals: Healthcare professionals, such as nurses, doctors, paramedics, and allied health professionals, can benefit from the course to complement their existing medical knowledge and skills. The course equips them with additional tools and strategies to effectively respond to the mental health needs of their patients. Customer Service and Support Roles: Individuals working in customer service, hospitality, retail, or other client-facing roles can benefit from the course to enhance their ability to provide empathetic and supportive interactions with customers or clients who may be experiencing mental health challenges. Community Leaders and Volunteers: Community leaders, volunteers, and individuals involved in community organizations, charities, or support groups can gain valuable knowledge and skills from the course. It enables them to offer informed support and signposting to individuals within their communities who may be in need. It's important to note that the course does not require any previous qualifications or specific professional background in mental health. Participants should have a willingness to learn, an open mind, and a compassionate attitude toward individuals experiencing mental health challenges. However, it's also important to recognize that the course does not provide participants with the qualifications to diagnose or treat mental health conditions. Instead, it focuses on providing initial support, promoting awareness, and signposting individuals to appropriate professional help and services. Before enrolling in the course, individuals should consider their personal interest, commitment to learning about mental health, and their motivation to support others in this area. It is also recommended to check any specific requirements or prerequisites set by the training provider to ensure suitability for participation. Overall, the RQF Level 2 First Aid for Mental Health course is suitable for individuals from various backgrounds who want to develop their understanding of mental health and gain practical skills to provide initial support and signposting to individuals in need. Outcome / Qualification etc. Upon successful completion of the First Aid for Mental Health course, participants can expect to achieve the following outcomes: Increased Awareness and Understanding: Participants will develop a greater awareness and understanding of mental health, including common mental health conditions, their signs and symptoms, and the impact they can have on individuals and society. They will gain knowledge about the prevalence of mental health issues and the importance of promoting positive mental health. Enhanced Ability to Recognize Mental Health Conditions: Participants will acquire the skills to recognize signs and symptoms of various mental health conditions. They will be better equipped to identify early warning signs and risk factors, enabling them to provide timely support and intervention. Improved Mental Health First Aid Skills: Participants will learn techniques and strategies for providing initial support to individuals experiencing mental health crises or deteriorating mental health. They will develop skills in active listening, non-judgmental communication, and empathy, allowing them to offer appropriate assistance and reassurance to individuals in distress. Knowledge of Signposting and Referral: Participants will gain an understanding of the importance of signposting individuals to appropriate professional help and support services. They will learn about local resources, helplines, and mental health organizations, enabling them to provide accurate information and guide individuals to the appropriate sources of assistance. Enhanced Self-Help and Resilience Strategies: Participants will learn self-help strategies and resilience-building techniques that individuals can use to manage their own mental health and well-being. They will acquire practical tools for stress management, relaxation, and developing healthy coping mechanisms. Confidence in Supporting Others: The course aims to enhance participants' confidence in providing support to individuals experiencing mental health challenges. Through knowledge, skills, and practical exercises, participants will feel more prepared to respond appropriately and effectively in a compassionate and understanding manner. Qualification: Upon successful completion of the course, participants will receive an RQF Level 2 qualification in First Aid for Mental Health. This qualification demonstrates their understanding of mental health issues and their ability to provide initial support to individuals in need. It's important to note that the RQF Level 2 First Aid for Mental Health qualification is not intended to replace professional mental health services or provide participants with the qualifications to diagnose or treat mental health conditions. Instead, it aims to equip individuals with the necessary knowledge and skills to offer initial support and signposting, fostering a supportive and empathetic environment for individuals experiencing mental health challenges. Training Course Content Module 1 Introduction Module 2 What is first aid for mental health? Module 3 Identifying mental health conditions Module 4 Providing advice and starting a conversation Module 5 Stress Module 6 Mental health conditions Module 7 Drugs and alcohol Module 8 First aid action plan for mental health - including practical assessment Module 9 Mental health in the workplace Module 10 Assessment and course closure Course delivery details Classroom-Based or Virtual Instruction: The course may be delivered through traditional classroom-based instruction, where participants attend in-person training sessions led by a qualified instructor. The instructor will cover the course content, facilitate discussions, and provide guidance on practical activities. Blended Learning: Some training providers offer a blended learning approach, combining both online and face-to-face components. Participants may complete certain modules or topics online through interactive e-learning platforms or virtual classrooms. This allows for self-paced learning and flexibility before attending practical sessions or assessments in person. Interactive Discussions: The course often includes interactive discussions where participants can share their experiences, ask questions, and engage in conversations related to mental health. This encourages active participation, promotes peer learning, and provides opportunities for clarification and deeper understanding of the course content. Case Studies and Scenario-Based Activities: To enhance practical application, trainers may present case studies or scenarios related to mental health issues. Participants can work in groups or individually to analyse the situations, identify appropriate responses, and discuss possible strategies for providing support. Practical Skills Demonstrations: Trainers may demonstrate practical skills and techniques for providing mental health first aid, such as active listening, empathetic communication, and crisis intervention. Participants will have the opportunity to observe and learn from these demonstrations before practicing the skills themselves. Role-Playing and Simulations: Role-playing exercises and simulations may be used to simulate real-life scenarios and provide participants with hands-on practice in responding to mental health crises. This allows them to develop their skills in a safe and controlled environment and receive feedback from the trainer and peers. Assessment and Certification: Participants will undergo assessments to demonstrate their understanding of the course content and their ability to apply their knowledge and skills in practical scenarios. Successful completion of the assessments leads to the awarding of the RQF Level 2 First Aid for Mental Health qualification. It's important to note that the specific delivery methods and approaches may vary depending on the training provider, course duration, and the resources available. Participants should check with the training provider for detailed information on the course delivery format and any specific requirements or prerequisites for participation. Overall, the aim of the course delivery is to create an engaging and interactive learning environment that allows participants to gain the necessary knowledge, skills, and confidence to provide effective support to individuals experiencing mental health challenges. Why choose Madeleys First Aid Plus Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU Won FSB Best start-up business in the West Midlands in May 2023 Now trained 100's of delegates in Physical and Mental Health First Aid

Understand and explore what you and others do that develops and destroys working relationships. Course overview Duration: 2 days (13 hours) This is an exciting opportunity to dive into the very heart of human behaviour as we encourage you to explore what you and others do that develops and destroys working relationships.  We start by getting you to determine where in your working life you need to develop effective relationships before guiding you through a process of analysing personalities and behaviours and then giving you the skills to create and maintain great relationships.  Objectives  By the end of the course you will be able to: Create a stakeholder map and analyse which relationships need to be developed Describe different personality types and how these can cause connection and conflict Develop behaviours that help build relationships Bring more assertiveness to your relationships Have courageous conversations and handle conflict should it occur Content Getting started The benefits of great working relationships Determining what you want specifically from your relationships at work Developing a stakeholder map to enable you to analyse who you need to build relationships with and how you might do this Defining your personal brand How your personal brand could impact relationships Understanding others Exploring different personality types Understanding how others are both similar and different to you Identifying when personality differences might cause conflict Better Behaviour Exploring the concept of transactional analysis How transactional analysis can help to build or break relationships Understanding life positions How life positions impact your behaviour and that of others How to use transactional analysis in creating better relationships Developing Relationships Understanding the common ways poor communication can cause problems in relationships Developing assertive communication Making human connections at work in order to build better relationships and create trust Maintaining Relationships Recognition and Tiny Noticeable Things How to have courageous conversations e.g. giving feedback A model for handling conflict when it occurs

Gain practical skills in influencing and decision-making, perfect for anyone working in team-based or project-focused environments, with interactive, hands-on learning. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to use influencing and decision making techniques. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and decision making models and techniques. The course is aimed at anyone who interacts with others on a regular basis, especially those in project management disciplines, multi disciplinary, matrix type organisations where healthy debate and challenge are key to achieving optimum resolutions. Objectives By the end of the course you will be able to: Utilise a variety of new techniques to enhance your influencing skills Recognise the impact of non-verbal communication and use it to enhance influencing behaviours Use language skills necessary to get your message across in an influential way Apply different techniques for dealing with aggression Understand VUCA – Volatility, Uncertainty, Complexity & Ambiguous Use Perception, Bias, Decision Making and Judgement Understand personal preferences and approaches to Decision Making Speed read others approach to decision making Apply Mindsets, Skillsets and Toolsets for decision making Content What is influencing? Sources of power Influencing skills Choosing the right approach Developing Skills Communication skills – the language of influence Different influencing techniques and when to use them Having the confidence to challenge Dealing with confrontation and challenges in a confident manner The Decision Lifecycle – Personal Preferences Understand the human facts that influence decision making Understanding personal preferences and approaches to Decision Making Understand the impact of Perception, Bias and judgement in decision making Speed reading others approach to decision making Frameworks to provide context for decision making Understand the business factors that influence decision making - VUCA The Cynefin Framework – decision making in complex situations Understanding which business context, you operate in – simple, complicated, complex or chaotic Understanding how to decide in complexity Practical Practical exercises Case studies Personal action planning

Understand how to effectively manage conflict and learn that conflict can be healthy and need not damage relationships. Course overview Duration: 1 day (6.5 hours) Conflict and differences of opinion are inevitable in the today’s fast moving, complex business world, some would argue they are even necessary. This highly interactive and practical course addresses the many aspects of effectively managing conflict and will help you ensure that conflict can be healthy and need not damage the relationship. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and conflict handling models and techniques. The course is aimed at anyone who interacts with others on a regular basis. Objectives  By the end of the course you will be able to: Utilise influencing skills to pre-empt and defuse conflict Resolve conflict by choosing the right approach Recognise the impact of non-verbal communication in managing conflict Use language skills necessary to get you message across in the ‘right’ way Present your case in a reasonable and responsible manner Identify behaviours that can help or hinder interactions with others Apply different techniques for managing conflict positively and for dealing with aggression Content Developing Influence Networking Sources of influence Influencing techniques Effective Behaviour Choosing the right approach Techniques to pre-empt or defuse conflict Behavioural styles and their impact on working relationships Triggers to aggressive behaviour Managing conflict flash points Dealing with different behaviour types Developing Skills Communication skills in conflict situations Using the right language Verbal and non verbal communications Managing our body language Your conflict management style analysis Thomas Killman Conflict Handling Instrument Working in groups Practical exercises and case studies The language of mediation Transactional Analysis Practical Practical exercises Case studies Personal action planning

Learn the key skills to become a Manager in an organisation. How can you get the best from your new team. Course overview Duration: 2 days (13 hours)  This workshop is suitable for those who have recently started their first direct line management role. This is a practical workshop and focusses on understanding the role of a people manager in managing workloads amongst the team, the individuals within their team and getting the best out of the team. Objectives  State the key roles and responsibilities of a people manager Use your time effectively to plan and prioritise your own and the work of others for expedient results Set objectives that engage those reporting to you Delegate tasks effectively that motivate the individuals you delegate to Appreciate how to deal with both good and under-performance Adopt the most appropriate leadership style Manage the team through its natural development and through times of change Add value to meetings you attend and chair Content Roles and Responsibilities Understanding your roles and responsibilities for people management Management vs Leadership Action Centred Leadership Managing Workloads How to prioritise the management of tasks, the individuals and the team Objective setting – how to set objectives and how to engage individuals in their objectives Practical application on prioritisation and objective setting Managing Individuals Delegating tasks and work effectively Understanding motivation and how best to motivate individuals Managing performance – the Skill/Will matrix How to manage good performers Dealing with under-performance Goleman’s 6 Leadership styles Choosing the appropriate leadership style for the right person and situation Managing the Team Understanding team roles and dynamics How to manage the team as it develops Team learning and development Managing teams through times of change Tips and techniques for focused meetings

Understand the biases we all have and the impact they can have in the workplace. Look at how to minimise their impact on others and the organisation. Course overview Duration: 1 day (6.5 hours) The purpose of this course is to help individuals understand and recognise their own unconscious biases, and to provide strategies on how to minimise the impact of those biases in the workplace. The course will provide an overview of what unconscious bias is, its prevalence and impact, and ways to mitigate its effects. Objectives By the end of the course you will be able to: Define unconscious bias and recognise different types of bias Understand how unconscious bias affects decision-making and behaviours in the workplace Identify their own unconscious biases Understand the impact of unconscious bias on individual and team performance Apply strategies to mitigate the effects of unconscious bias in the workplace Content Module 1: Introduction to Unconscious Bias Definition of unconscious bias History and prevalence of unconscious bias Different types of unconscious bias (e.g. affinity bias, confirmation bias) Module 2: Understanding the Impact of Unconscious Bias How unconscious bias affects decision-making and behaviours in the workplace Examples of unconscious bias in the workplace Impact of unconscious bias on individual and team performance Module 3: Recognising Your Own Unconscious Biases Identifying personal biases Tools to recognise and minimise unconscious biases Module 4: Mitigating the Impact of Unconscious Bias in the Workplace Best practices for reducing unconscious bias in the workplace Strategies for managerial and executive leadership to combat unconscious bias Tips for creating a culture of inclusion and diversity