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Business Networking 1 Day Training in Maidstone

This course explains what strategic planning really means, how businesses and companies successfully initiate and develop a strategic planning process to create value for customers and stakeholders. In this course, you will learn how to develop the best strategic planning process to support your company's goals and what brings the strategic planning process into action. The course modules combine a few proven-by-practice methods for executing the plan and provide new insights and approaches from a broad range of modern strategic planning. Moreover, you will understand the impact of strategic planning on your work and your organization's success. In just 2 Hours 30 Minutes you will: Gain a deeper perspective of the strategic planning process Develop the best strategic planning process to support your organisation's goals Successfully implement the strategic planning process Develop the skills and knowledge to successfully implement strategic planning that produces real results Appropriately respond to intricate and unpredictable business moves Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Strategic Planning Process is suitable for anyone who want to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic backgrounds to learn more on this subject. This qualification is ideal for: Managers Team Leaders Executives Administrators Employees Businesspeople Directors Course Content Preparing for the Strategic Planning Process Preparing for the Strategic Planning Process 00:16:00 Establish a Committee 00:06:00 Gather Operational Data 00:13:00 Initiating the Strategic Planning Process Develop a Mission Statement 00:12:00 Develop a Vision Statement 00:06:00 Assess Internal and External Environments 00:12:00 Performing SWOT Analysis 00:08:00 Developing the Strategic Plan Prioritize What the Strategic Plan Will Address 00:03:00 Set Goals and Objective 00:07:00 Develop Strategy for Achieving Goals 00:02:00 Draft the Strategic Plan 00:09:00 Executing the Plan Assign Responsibility and Authority 00:10:00 Establish a Monitoring System 00:06:00 Mock Exam Mock Exam- Level 2 Certificate in Strategic Planning Process 00:20:00 Final Exam Final Exam- Level 2 Certificate in Strategic Planning Process 00:20:00 Assignment Assignment - Strategic Planning Process 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Description: The 70-413 - Designing and Implementing a Server Infrastructure (MCSE) course will prepare you for the Exam 70-414: Implementing an Advanced Server Infrastructure. The course covers the advanced topics that IT professionals encounter in the enterprise environment. For passing the exam, you should have a thorough understanding of a fundamental server infra¬structure including monitoring, virtualisation, and high availability. There are four main objective areas on the 70-414 Exam which are discussed in the course thoroughly: Manage and maintain a server infrastructure Plan and implement a highly available enterprise infrastructure Plan and implement a server virtualisation infrastructure Design and implement identity and access solutions In the course, you will learn how to create the virtual infrastructure, plan and deploy virtual machines and implement solutions for the virtual administration. You will also learn about monitoring, high availability, updates, PKI, BCP and IDA. In short, the course will prepare you for the exam. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-413 - Designing and Implementing a Server Infrastructure (MCSE) course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-413 - Designing and Implementing a Server Infrastructure (MCSE) training course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Server Infrastructure - Upgrade and Migration Upgrade and Migration FREE 00:34:00 Windows Assessment and Deployment Kit (ADK) 00:20:00 HyperV Virtual Licensing 00:12:00 Cloning Domain Controllers 00:24:00 Imaging Strategies 00:19:00 Choosing a Deployment Method 00:07:00 Installing Windows AIK 00:07:00 New Features in Windows DS 00:04:00 Storage and File Services Storage and File Services 00:09:00 iSCSIes 00:14:00 DFS 00:15:00 Deploying and Configrueing DFS 00:14:00 BranchCache 00:06:00 Implementing BrancheCache 00:05:00 Discretionary Access Control 00:19:00 Resource Properties 00:09:00 Network Infrastructure Services Network Infrastructure Services 00:25:00 DHCP Server Placement Infrastructure 00:25:00 IPAM Definition and Benefits 00:25:00 DNS Namespace Design 00:26:00 DNS Records Needed by AD 00:09:00 DNS Design Considerations 00:11:00 Performance Monitor and DNS 00:08:00 Zone Transfers and Replications 00:09:00 Configuring Zone Transfers 00:05:00 Creating DNS Zones 00:08:00 DNS and High-Availability 00:11:00 Planning for External User Access Planning for External User Access 00:18:00 Authentication Protocols and Methods 00:15:00 Network Access Policies 00:10:00 Creating a VPN 00:18:00 Perimeter Networks 00:07:00 DirectAccess 00:16:00 RADIUS Authentication and NPS 00:10:00 Network Security 00:26:00 Connection Security Rules 00:03:00 Design and Implement Logical AD Infrastructure Design and Implement Logical AD Infrastructure 00:18:00 Guidelines for Designing AD DS Forests 00:19:00 Creating a Forest Root 00:18:00 Viewing and Editing the Schema 00:10:00 Creating a Forest Trust Part 1 00:06:00 Creating a Forest Trust Part 2 00:06:00 AD DS Domains 00:18:00 Install Second Domain Controller to Domain 00:12:00 Trust Relationships 00:29:00 OU Strategies 00:21:00 Exploring AD Permissions within OU Structure 00:09:00 Protecting OUs using PowerShell 00:08:00 Active Directory Groups 00:24:00 Creating Groups with Active Directory Administration Center 00:11:00 Creating Groups with PowerShell 00:05:00 Special Identities 00:05:00 D GPO AD GPO 00:14:00 Group Policy Categories 00:18:00 Group Policy Preferences 00:11:00 PowerShell Cmdlets 00:06:00 Designing a Physical AD Infrastructure Designing a Physical AD Infrastructure 00:19:00 Replication Topologies Ring 00:09:00 Site Links 00:12:00 Domain Controllers Domain Controllers 00:12:00 Best Practices Analyzer 00:07:00 HighAvailability 00:15:00 Mock Exam Mock Exam- 70-413 - Designing and Implementing a Server Infrastructure (MCSE) 00:20:00 Final Exam Final Exam- 70-413 - Designing and Implementing a Server Infrastructure (MCSE) 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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Improve your self-worth, self-esteem, and self-confidence, and let go of fear and self-sabotage.

Business Networking 1 Day Training in Warwick

Getting Started The QUALIFI Level 3 Diploma in Data Science aims to offer learners a comprehensive introduction to data science. This Level 3 Diploma provides a modern and all-encompassing overview of data science, artificial intelligence, and machine learning. It covers the evolution of artificial intelligence and machine learning from their beginnings in the late 1950s to the emergence of the "big data" era in the early 2000s. It extends to the current AI and machine learning applications, including the associated challenges. In addition to covering standard machine learning models like linear and logistic regression, decision trees, and k-means clustering, this diploma introduces learners to two emerging areas of data science: synthetic data and graph data science. Moreover, the diploma familiarizes learners with the landscape of data analysis and the relevant analytical tools. It includes introducing Python programming so learners can effectively analyse, explore, and visualize data and implement fundamental data science models. Key Benefits Acquire the essential mathematical and statistical knowledge necessary for conducting fundamental data analysis. Cultivate analytical and machine learning proficiency using Python. Foster a solid grasp of data and its related processes, encompassing data cleaning, data structuring, and data preparation for analysis and visualisation. Gain insight into the expansive data science landscape and ecosystem, including relational databases, graph databases, programming languages like Python, visualisation tools, and various analytical instruments. Develop expertise in comprehending the machine learning procedures, including the ability to discern which algorithms are suited for distinct problems and to navigate the steps involved in constructing, testing, and validating a model. Attain an understanding of contemporary and emerging facets of data science and their applicability to modern challenges Key Highlights This course module prepares learners for higher-level Data science positions through personal and professional development. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximize future opportunities. Remember! The assessment for the Qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the Qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways Upon completing the QUALIFI Level 3 Diploma in Data Science, learners can advance their studies or pursue employment opportunities. Data Analyst with an estimated average salary of £39,445 per annum Business Intelligence Analyst with an estimated average salary of £40,000 per annum Data entry specialist with an estimated average salary of £22,425 per annum Database Administrator with an estimated average salary of £44,185 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements The qualification has been intentionally designed to ensure accessibility without imposing artificial barriers that limit entry. To enrol in this qualification, applicants must be 18 years of age or older. Admittance to the qualification will be managed through centre-led registration processes, which may involve interviews or other appropriate procedures. Despite the presence of advanced mathematics and statistics in higher-level data science courses, encompassing subjects such as linear algebra and differential calculus, this Level 3 Diploma only requires learners to be comfortable with mathematics at the GCSE level. The diploma's mathematical and statistical concepts are based on standard mathematical operations like addition, multiplication, and division. Before commencing the Level 3 Diploma in Data Science, learners are expected to meet the following minimum requirements: i) GCSE Mathematics with a grade of B or higher (equivalent to the new level 6 or above); and ii) GCSE English with a grade of C or higher (equivalent to the new level 4 or above). Furthermore, prior coding experience is not mandatory, although learners should be willing and comfortable with learning Python. Python has been selected for its user-friendly and easily learnable nature. In exceptional circumstances, applicants with substantial experience but lacking formal qualifications may be considered for admission, contingent upon completing an interview and demonstrating their ability to meet the demands of the capability. Progression Upon successful completion of the QUALIFI Level 3 Diploma in Data Science, learners will have several opportunities: Progress to QUALIFI Level 4 Diploma in Data Science: Graduates can advance their education and skills by enrolling in the QUALIFI Level 4 Diploma in Data Science, which offers a more advanced and comprehensive study of the field. Apply for Entry to a UK University for an Undergraduate Degree: This qualification opens doors to higher education, allowing learners to apply for entry to a UK university to pursue an undergraduate degree in a related field, such as data science, computer science, or a related discipline. Progress to Employment in an Associated Profession: Graduates of this program can enter the workforce and seek employment opportunities in professions related to data science, artificial intelligence, machine learning, data analysis, and other relevant fields. These progression options provide learners with a diverse range of opportunities for further education, career advancement, and professional development in the dynamic and rapidly evolving field of data science Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- The Field of Data Science Reference No : H/650/4951 Credit : 6 || TQT : 60 This unit provides learners with an introduction to the field of data science, tracing its origins from the emergence of artificial intelligence and machine learning in the late 1950s, through the advent of the "big data" era in the early 2000s, to its contemporary applications in AI, machine learning, and deep learning, along with the associated challenges. UNIT2- Python for Data Science Reference No : J/650/4952 Credit : 9 || TQT : 90 This unit offers learners an introductory approach to Python programming tailored for data science. It begins by assuming no prior coding knowledge or familiarity with Python and proceeds to elucidate Python's fundamentals, including its design philosophy, syntax, naming conventions, and coding standards. UNIT3- Creating and Interpreting Visualisations in Data Science Reference No : K/650/4953 Credit : 3 || TQT : 30 This unit initiates learners into the realm of fundamental charts and visualisations, teaching them the art of creating and comprehending these graphical representations. It commences by elucidating the significance of visualisations in data comprehension and discerns the characteristics distinguishing effective visualisations from subpar ones. UNIT4- Data and Descriptive Statistics in Data Science Reference No : L/650/4954 Credit : 6 || TQT : 60 The primary objective of this unit is to acquaint learners with the foundational concepts of descriptive statistics and essential methods crucial for data analysis and data science. UNIT5- Fundamentals of Data Analytics Reference No : M/650/4955 Credit : 3 || TQT : 30 This unit will enable learners to distinguish between the roles of a Data Analyst, Data Scientist, and Data Engineer. Additionally, learners can provide an overview of the data ecosystem, encompassing databases and data warehouses, and gain familiarity with prominent vendors and diverse tools within this data ecosystem. UNIT6- Data Analysis with Python Reference No : R/650/4956 Credit : 3 || TQT : 30 This unit initiates learners into the fundamentals of data analysis using Python. It acquaints them with essential concepts like Pandas Data Frames and Series and the techniques of merging and joining data. UNIT7- Data Analysis with Python Reference No : R/650/4956 Credit : 3 || TQT : 30 This unit initiates learners into the fundamentals of data analysis using Python. It acquaints them with essential concepts like Pandas Data Frames and Series and the techniques of merging and joining data. UNIT8- Machine Learning Methods and Models in Data Science Reference No : T/650/4957 Credit : 3 || TQT : 30 This unit explores the practical applications of various methods in addressing real-world problems. It provides a summary of the key features of these different methods and highlights the challenges associated with each of them. UNIT9- The Machine Learning Process Reference No : Y/650/4958 Credit : 3 || TQT : 30 This unit provides an introduction to the numerous steps and procedures integral to the construction and assessment of machine learning models. UNIT10- Linear Regression in Data Science Reference No : A/650/4959 Credit : 3 || TQT : 30 This unit offers a foundational understanding of simple linear regression models, a crucial concept for predicting the value of one continuous variable based on another. Learners will gain the capability to estimate the best-fit line by computing regression parameters and comprehend the accuracy associated with this line of best-fit. UNIT11- Logistic Regression in Data Science Reference No : H/650/4960 Credit : 3 || TQT : 30 This unit introduces logistic regression, emphasizing its role as a classification algorithm. It delves into the fundamentals of binary logistic regression, covering essential concepts such as the logistic function, Odds ratio, and the Logit function. UNIT12- Decision Trees in Data Science Reference No : J/650/4961 Credit : 3 || TQT : 30 This unit offers an introductory exploration of decision trees' fundamental theory and practical application. It elucidates the process of constructing basic classification trees employing the standard ID3 decision-tree construction algorithm, including the node-splitting criteria based on information theory principles such as Entropy and Information Gain. Additionally, learners will gain hands-on experience in building and assessing decision tree models using Python. UNIT13- K-means clustering in Data Science Reference No : K/650/4962 Credit : 3 || TQT : 30 This unit initiates learners into unsupervised machine learning, focusing on the k-means clustering algorithm. It aims to give learners an intuitive understanding of the k-means clustering method and equip them with the skills to determine the optimal number of clusters. UNIT14- Synthetic Data for Privacy and Security in Data Science Reference No : L/650/4963 Credit : 6 || TQT : 60 This unit is designed to introduce learners to the emerging field of data science, specifically focusing on synthetic data and its applications in enhancing data privacy and security. UNIT15- Graphs and Graph Data Science Reference No : M/650/4964 Credit : 6 || TQT : 60 This unit offers a beginner-friendly introduction to graph theory, a foundational concept that underlies modern graph databases and graph analytics. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.