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In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Advanced Diploma in Cleaning will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Advanced Diploma in Cleaning will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Advanced Diploma in Cleaning and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Advanced Diploma in Cleaning is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Advanced Diploma in Cleaning. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Advanced Diploma in Cleaning will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:19:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:26:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:24:00 Module 04: House Cleaning House Cleaning 00:22:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:23:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:22:00 Module 07: Office Cleaning Office Cleaning 00:19:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:18:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:21:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:21:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:22:00 Module 13: Customer Satisfaction Customer Satisfaction 00:23:00 Module 14: Management of Staff Management of Staff 00:22:00 Module 15 Marketing, Advertising and Sales Marketing, Advertising and Sales 00:24:00 Module 16: Expansion Management Expansion Management 00:00:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:24:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Learn the art of landscape sketching and give wings to your creativity! Get started with this Landscape Sketching Course and kickstart a rewarding landscape artist career.  Through this Landscape Sketching Course, you'll get equipped with the skills to create stunning landscape sketches. The course covers clear instructions from drawing basic shapes to adding details, definitions and finishing touches. Going through the lessons, you'll look into the essential elements of landscape design in more facts. On top of that, you'll learn about the line language and how to use it in your sketch. Furthermore, you'll get information on the various linear perspectives and schematics and know how to measure your drawings for maximum accuracy. Enrol now! Learning Objectives Learn to create excellent landscape sketches Familiarise yourself with the vital landscape elements Know about line language and how to use it in your sketches Learn about one-point, two-point and three-point perspective drawings Learn how to add human figures and cars to your landscapes Who is this Course for? This Landscape Sketching Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of landscape sketching or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career Path On successfully completing the Landscape Sketching Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Professional Landscape Sketch Designer Professional Landscape Sketch Tricks and Hints Tutor Course Curriculum Module 01: Introduction Introduction 00:03:00 Module 02: First approach, first sketch Preparation to sketching 00:02:00 Placement, measurement, outline 00:05:00 We do sketch: when to stop? 00:06:00 Module 03: Sketching without shading, language of lines The line language 00:06:00 Preparatory part of the line sketch 00:05:00 Using the line language in sketch 00:05:00 Module 04: Linear perspective in landscape Types of linear perspective 00:06:00 One-point perspective scheme in landscape 00:10:00 Two-point perspective scheme in landscape 00:06:00 Module 05: Addendum Adding human figures and cars to landscape 00:05:00 Supplemental Files 00:15:00 Module 06: Two-point perspective Grid, helping with perspective drawing 00:05:00 Using perspective grid in sketch 00:07:00 Finalizing sketch with perspective grid 00:05:00 Module 07: Three-point perspective Three-point perspective using grid 00:07:00 Three-point perspective sketch from life 00:08:00 Three-point perspective without horizon line 00:05:00 Supplemental Files 2 00:35:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Boost your energy levels to experience greater happiness and well-being. Through this Improve Your Energy and Well-Being Course, you'll know how to make a significant difference in your energy level and mood and bring joy to others. This Improve Your Personal Energy, and Well-Being Course breaks down tools and techniques to grow your energetic inspiration. It will show you how to facilitate a more positive attitude and carry the same amount of positivity wherever you go. From this training, you'll understand the concept of powerful questioning and how to focus on your creative mind. In addition, you will get to know how breathing affects mood and how a positive attitude can heal your body. The course will also provide some great ideas to develop your everyday routine to become more mindful and productive. Learning Objectives Understand the concept of energy Know the advantage of positive thinking Determine how positive energy enhances well being and boosts productivity Learn to stay motivated and encourage others Be able to surround yourself with positive energy and promote your mental health Know about the spectacular benefits of self-care Gain the skills to instil confidence in others Get to know how your mind can heal your body Who is this Course for? This Improve Your Personal Energy and Well-Being Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of personal energy and well-being or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successfully completing the Improve Your Personal Energy and Well-Being Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Social Worker Mental Health Nurse Primary Care Physicians Course Curriculum How to Increase Your Personal Energy, and Help More People Course Summary 00:03:00 Introduction 00:02:00 Energy Follows Thought 00:02:00 Asking Power Questions 00:04:00 What Is Energy 00:04:00 Get Grounded 00:04:00 Your Breathing Affects Your Mood 00:03:00 How Your Head and Heart Interact 00:02:00 Be More Selfish 00:04:00 Look After Yourself Better 00:07:00 Increase Your Confidence 00:06:00 The Learning State 00:02:00 The Energy of Appreciation 00:02:00 Intuition 00:05:00 Go for a Walk 00:02:00 Smile More 00:02:00 Forgiveness 00:04:00 Stop Comparing 00:06:00 How Your Mind Can Heal Your Body 00:05:00 Setting Your Energy Space 00:05:00 Sometimes You Have To Get Worse Before You Get Better - My Story 00:09:00 Have More Fun 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Facilitation Skills course offers quality training for aspiring facilitators who want to expand their knowledge of the framework required for effective facilitation. It covers essential topics such as dealing with difficult people, building consensus, and addressing group dysfunction. Throughout the course, learners will develop crucial skills in active listening, conflict solving and communication, and will be introduced to a wide range of intervention techniques to fast track their career. There are no entry requirements for this training program. Learning Objectives: Develop the key skills and practical knowledge to create an inclusive and harmonious environment for all Understand the basic principles of conflict management and conflict resolution Sharpen your skills in communication, leadership and people management Discover a wide range of intervention techniques and consensus-building strategies Who is this Course for? Facilitation Skills is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Facilitation Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Module One: Getting Started Facilitation Skills 00:01:00 Module Two: Understanding Facilitation Understanding Facilitation 00:09:00 Understanding Facilitation Case Study 00:01:00 Module Three: Process vs. Content Process vs. Content 00:06:00 Process vs. Content Case Study 00:01:00 Module Four: Laying the Groundwork Laying the Groundwork 00:06:00 Laying the Groundwork Case Study 00:01:00 Module Five: Tuckman and Jensen"s Model of Team Development Tuckman and Jensen's Model of Team Development 00:07:00 Tuckman and Jensen's Model of Team Development Case Study 00:01:00 Module Six: Building Consensus Building Consensus 00:09:00 Building Consensus Case Study 00:01:00 Module Seven: Reaching a Decision Point Reaching a Decision Point 00:04:00 Reaching a Decision Point Case Study 00:01:00 Module Eight: Dealing with Difficult People Dealing with Difficult People 00:03:00 Dealing with Difficult People Case Study 00:01:00 Module Nine: Addressing Group Dysfunction Addressing the Group Dysfunction Case Study 00:01:00 Addressing the Group Dysfunction Case Study 00:01:00 Module Ten: About Intervention About Intervention 00:06:00 About Intervention Case Study 00:01:00 Module Eleven: Intervention Techniques Intervention Techniques 00:03:00 Intervention Techniques Case Study 00:01:00 Closing 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Professional Pet Sitting Business Training course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Professional Pet Sitting Business Training course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Professional Pet Sitting Business Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Professional Pet Sitting Business Training course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Professional Pet Sitting Business Training course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Professional Pet Sitting Business Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Pet Business Introduction 00:07:00 Legal Requirements 00:37:00 Running Your Own Business1 00:16:00 Marketing 00:16:00 Setting Your Prices 00:11:00 Business Costs 00:08:00 Forms and Record Keeping 00:15:00 Pre-Service Visit 00:07:00 Difficulties & Challenges 00:16:00 Section 02: Pet Sitting Health & Safety 00:12:00 Pet Sitting 00:11:00 Pet Transport 00:08:00 Animal Handling 00:15:00 Dog Care 00:27:00 Cat Care 00:18:00 Small Mammal Care 00:35:00 Caring for Reptiles, Birds and Fish 00:35:00 Pet Health & Welfare 00:19:00 Pet First Aid 00:27:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This course provides practical training in all areas of sustainable energy, including renewable energy sources, photovoltaic systems and sustainable energy technologies. You will learn about the impact of sustainable energy on the environment and will explore wind, solar, ocean and geothermal energy in detail. This course is ideal for those who are looking to fast track their career in the energy sector. It includes case studies and practical exercises that are designed for those who have little knowledge of sustainable technologies in this field. Learning Objective: Be able to identify the different types of non-renewable energy Demonstrate an understanding of sustainable energy technologies & systems Understand how wind, solar, ocean and geothermal energy works Learn about the potential applications of different renewable energy sources Broaden your understanding of the environmental impacts of renewable energy technologies Fast track your career with an endorsed certificate in Sustainable Energy Explore the idea of hydrogen fuel cells as a source of renewable power Develop your understanding of the future of energy systems Learn about photovoltaic systems and how solar energy is harnessed Who is This Course for? This endorsed training course in Sustainable Energy is ideal for those who are interested in working in the sustainable and renewable energy sector, as well as those who would like to gain a more in-depth understanding of sustainable energy sources. Our online courses are specially designed for distance learning, offering flexible virtual classroom modules that you can study at your own convenience. There are no specific entry requirements for the course, which can be studied part-time or full-time. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. Good understanding of English language, numeracy and ICT are required to attend this course. Career Path This introductory to sustainable energy course is designed to equip you with the skills and practical knowledge to work in the following professions: Sustainable Energy Consultant Graduate Energy Specialist Energy and Utilities Analyst Energy Engineer Course Curriculum Module 1: History of Energy Consumption Module 1: History of Energy Consumption 00:35:00 Assessment Module 1 Module 01 Final Quiz Exam - Sustainable Energy 00:10:00 Module 2: Non-Renewable Energy Module 2: Non-Renewable Energy 00:30:00 Assessment Module 2 Module 02 Final Quiz Exam - Sustainable Energy 00:10:00 Module 3: Basics of Sustainable Energy Module 3: Basics of Sustainable Energy 00:30:00 Assessment Module 3 Module 03 Final Quiz Exam - Sustainable Energy 00:10:00 Module 4: Fuel Cell Module 4: Fuel Cell 00:45:00 Assessment Module 4 Module 04 Final Quiz Exam - Sustainable Energy 00:10:00 Module 5: Solar Energy Module 5: Solar Energy 00:50:00 Assessment Module 5 Module 05 Final Quiz Exam - Sustainable Energy 00:10:00 Module 6: Wind Energy Module 6: Wind Energy 01:20:00 Assessment Module 6 Module 06 Final Quiz Exam - Sustainable Energy 00:10:00 Model 7: Ocean Energy Module 7: Ocean Energy 00:30:00 Assessment Module 7 Module 07 Final Quiz Exam - Sustainable Energy 00:10:00 Module 8: Geothermal Energy Module 8: Geothermal Energy 00:35:00 Assessment Module 8 Module 08 Final Quiz Exam - Sustainable Energy 00:10:00 Module 9: Application of Renewable Energy Module 9: Application of Renewable Energy 00:15:00 Assessment Module 9 Module 09 Final Quiz Exam - Sustainable Energy 00:10:00 Module 10: Being Environment-Friendly Module 10: Being Environment-Friendly 00:25:00 Assessment Module 10 Module 10 Final Quiz Exam - Sustainable Energy 00:10:00 Order Your Certificate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Child Psychology & Counselling Training for Teachers will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Child Psychology & Counselling Training for Teachers will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Child Psychology & Counselling Training for Teachers and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Child Psychology & Counselling Training for Teachers is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Child Psychology & Counselling Training for Teachers. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Child Psychology & Counselling Training for Teachers will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction About the Course & the Instructor FREE 00:03:00 Definition of Counselling 00:04:00 The Counselling Relationship 00:06:00 Psychology of Growth and Development The Development Cycle 00:07:00 Parent, Child, Teacher Relationships 00:08:00 The Complexities of Growth 00:08:00 Introduction - Psychological Development 00:09:00 Therapeutic Language Conflict and Stress 00:11:00 Behavioural Therapies 00:07:00 Working with Children 00:07:00 The Use of Language 00:07:00 Memory 00:08:00 Psychological Issues Grief and Bereavement 00:06:00 Exploring Grief and Letting Go 00:07:00 Dysfunctional Families 00:08:00 What is Co-Dependency 00:07:00 Child Bullying and Child Abuse 00:08:00 Therapeutic Outcomes Psychological Study of Education 00:06:00 Transformation 00:07:00 Using Newly Found Skills 00:05:00 Recovery - The Therapeutic Process 00:05:00 Moving on - Emotional Intimacy 00:06:00 Working as a Counsellor Setting Up a Practice 00:10:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This After Effects for Photography will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The After Effects for Photography will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to After Effects for Photography and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited After Effects for Photography is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this After Effects for Photography. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The After Effects for Photography will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction Introduction 00:01:00 About the Exercise Files 00:01:00 A Brief Intro to After Effects 00:02:00 Getting Comfortable with the After Effects Interface 00:07:00 Importing Photoshop Files 00:05:00 Importing Camera Row Files 00:03:00 Exporting Photoshop, JPG, and PNG Files 00:05:00 Section 02: Special Effects Adding a Sunset 00:06:00 Keying (removing) a Background Color 00:06:00 Add a Burst of Light 00:07:00 Adding a Rippled Reflection Part 1 00:07:00 Adding a Rippled Reflection Part 2 00:04:00 Double Exposure Portrait 00:07:00 Section 03: Colorizing Techniques Creating a Duo-tone, a Tri-tone, and a Pen-tone 00:06:00 Mixing Channels with the Channel Mixer 00:07:00 Changing Colors with Colorama 00:04:00 Section 04: Patterns and Textures Repeating Patterns with Motion-Tile 00:04:00 Blending Patterns with Repe-Tile 00:04:00 Texturizing Patterns with Ball Action 00:04:00 Edging Textures with Roughen Edges 00:04:00 Section 05: Wrapping Up Where to Go from Here 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Comprehensive IELTS Listening course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Comprehensive IELTS Listening course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Comprehensive IELTS Listening and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Comprehensive IELTS Listening course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Comprehensive IELTS Listening course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Comprehensive IELTS Listening will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction Welcome Abroad 00:13:00 Fundamentals 00:22:00 Types of Questions 00:09:00 Module 02: Key Strategies and Tactics What to Do in the Listening Test 00:14:00 How to Quickly Improve Your Listening 00:05:00 How to Avoid Tricks and Traps 00:29:00 Module 03: How to Answer Section 1 How to Answer Section 1 00:27:00 Section 1: Practice Questions 00:10:00 Section 1: Breakdown of Practice Questions 00:32:00 Module 04: How to Answer Section 2 How to Answer Section 2 00:28:00 Section 2: Practice Questions 00:12:00 Section 2: Breakdown of Practice Questions 00:16:00 How to Answer Map Questions 00:24:00 How to Answer Diagram Questions 00:20:00 Module 05: How to Answer Section 3 How to Answer Section 3 00:19:00 Section 3: Practice Questions 00:09:00 Section 3: Breakdown of Practice Questions 00:26:00 Module 06: How to Answer Section 4 How to Answer Section 4 00:26:00 Section 4: Practice Questions 00:09:00 Section 4: Breakdown of Practice Questions 00:28:00 Final Tips for your Success 00:11:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00