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Description MS Excel introduces multi-dimensional activities through its various feature. Do you want to be the first to look at the MS Excel 2016 Introduction course to learn its vivid use? Don't be late. Look at the MS Excel 2016 Introduction course and justify its authentic knowing its various fields. The course designs in such a way that helps you to know the basic functions of MS Excel and various use of Excel for making calculation, producing charts, and recording data of all kind of business. It teaches you how to create Excel data, simple PivotTable and charts, vivid use of IF, SUM, TOTAL, and AVERAGE. It enables the students to understand how Excel is used in business to analyze the existing data. It also teaches the functions of range, and cell to do different types of activities. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Excel 2016 Introduction is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Excel 2016 Introduction is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:01:00 Getting Started with Excel What is Excel 00:02:00 Opening Excel 00:04:00 Navigating the Excel User Interface 00:07:00 Using the Excel Ribbon 00:03:00 Understanding Excel Work Components 00:04:00 Using the Backstage View 00:03:00 Creating Workbooks and Using Templates Creating a New Workbook 00:03:00 Creating Workbooks Using Templates 00:03:00 Saving an Excel Workbook 00:05:00 Using Convert and Checking Compatiblity 00:02:00 Entering Data Navigating a Worksheet by Mouse or Keyboard 00:05:00 Excel Data Types 00:03:00 Cell and Range Addressing 00:02:00 Data Selection Techniques 00:05:00 Common Excel Commands 00:07:00 Using the Autofill Handle 00:03:00 Excel Formula Basics Data What are Formulas and Functions 00:02:00 Components of a Formula 00:06:00 Calculation Hierarchy Using the Order of Operations_Revise 00:02:00 Creating Basic Formulas 00:08:00 Working with Basic Functions and Autosum 00:04:00 Using Cell References 00:04:00 Using the Quick Analysis Tool 00:01:00 Adjusting a Worksheet Modifying Columns and Rows 00:06:00 Hiding and Unhiding Columns and Rows 00:03:00 Formatting and Aligning Worksheet Data Formatting and Aligning Data 00:06:00 Merging Data 00:03:00 Wrapping Text Orientation 00:02:00 Formatting Numbers 00:03:00 Using Borders and Shading 00:03:00 Using the Format Painter 00:01:00 Removing Formatting Quickly 00:01:00 Using Cell Styles and Themes Understanding Cell Styles 00:02:00 Applying Cell Styles 00:04:00 Applying Themes 00:03:00 Inserting Objects and Graphics Inserting and Formatting Images 00:03:00 Inserting and Formatting Shapes 00:04:00 Inserting and Formatting Smart Art 00:04:00 Inserting Screenshots 00:02:00 Inserting Hyperlinks 00:03:00 Inserting Symbols and Equations 00:03:00 Inserting Word Art Or Text Boxes 00:04:00 Inserting Other Excel Objects 00:04:00 Arranging Objects 00:04:00 Proofing a Workbook Using Find and Replace 00:04:00 Finding and Replacing Formatting 00:01:00 Using Got to and Go to Special 00:02:00 Using the Spell Checker 00:03:00 Using the Theasaurus and Translation Feature 00:03:00 Printing an Excel File Printing and Previewing Excel Files 00:03:00 Creating Custom Margins and Scaling 00:05:00 Adding Headers and Footers 00:04:00 Formatting a Page with the Page Layout Tab 00:03:00 Printing Titles and Specific Worksheet Areas 00:05:00 Exporting to PDF and XPs 00:02:00 Managing Worksheets Renaming and Coloring Worksheet Tabs 00:03:00 Adding, Deleting, and Navigating Worksheets 00:03:00 Moving and Copying Worksheets 00:04:00 Hiding and Unhiding Worksheets 00:02:00 Navigating and Viewing Excel Files Viewing Workbooks 00:03:00 Using Zoom Tools 00:02:00 Configure Sheet Options 00:02:00 Using Freeze Panes and Split Commands 00:05:00 Working with Window Commands 00:04:00 Adjusting Workbook Properties 00:03:00 Conclusion Course Recap 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: To help people developing their skills in creating, editing, and deleting documents, you will need proper training to utilize it. They want to help people to improve their efficiency and effectiveness in different areas. In this course, you will learn the advanced skills, knowledge, and information about Microsoft Office apps. This course includes the advanced specifics of programs such as Word, Excel, PowerPoint, Access and Outlook 2007. Grabbing this chance to learn things related to Microsoft Office which will take your skills to an advanced level that could make you more progressive in your work and career. If you are someone who is working towards career advancement, then this is the Microsoft Office advanced skills training that you are looking for. Who is the course for? Professionals who want to learn about the Microsoft Office 2007 People who have an interest in the advanced features of the Microsoft Office 2007 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Office 2007 Advanced course is a useful qualification to possess and would be beneficial for any type of professions or careers such as: Account Manager Administrative Assistant Administrator Office Manager Personal Assistant Secretary. Microsoft Word 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with the Word Window 01:00:00 Module Three - Adding Pictures 01:00:00 Module Four - Adding Smart Art 01:00:00 Module Five - Adding Tables 01:00:00 Module Six - Advanced Table Tasks 01:00:00 Module Seven - Inserting Special Objects 01:00:00 Module Eight - Adding In-Document References 01:00:00 Module Nine - Advanced Research Tasks 01:00:00 Module Ten - Reviewing a Document 01:00:00 Module Eleven - Customizing Word 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - SmartArt 01:00:00 Module Three - Inserting Objects 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Creating Pivot Tables 01:00:00 Module Six - Working with Pivot Tables 01:00:00 Module Seven - Creating Pivot Charts 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What-If Analysis 01:00:00 Module Ten - Managing Your Data 01:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Adding Pictures 01:00:00 Module Three - Working with Text Boxes 01:00:00 Module Four - Adding SmartArt 01:00:00 Module Five - Adding Tables 01:00:00 Module Six - Inserting Advanced Objects 01:00:00 Module Seven - Advanced Drawing Tasks 01:00:00 Module Eight - PowerPoint's Research Tools 01:00:00 Module Nine - Creating Notes and Handouts 01:00:00 Module Ten - Using Slide Masters 01:00:00 Module Eleven - Advanced Presentation Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Access 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Advanced Table Tasks 01:00:00 Module Three - Advanced Form Tasks 01:00:00 Module Four - Advanced Reporting Tasks 01:00:00 Module Five - Understanding Relationships 01:00:00 Module Six - Advanced Query Tasks 01:00:00 Module Seven - Working with SQL 01:00:00 Module Eight - Linking Data 01:00:00 Module Nine - Importing Data 01:00:00 Module Ten - Exporting Data 01:00:00 Module Eleven - Advanced Database Tools 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Outlook 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Customizing Outlook 01:00:00 Module Three - Adding Word Elements to an E-mail 01:00:00 Module Four - Customizing Your Profile 01:00:00 Module Five - Advanced E-Mail Tasks 01:00:00 Module Six - Advanced Calendar Tasks 01:00:00 Module Seven - Doing More with Tasks 01:00:00 Module Eight - Using Notes 01:00:00 Module Nine - Viewing RSS Feeds 01:00:00 Module Ten - Managing Outlook Data, Part One 01:00:00 Module Eleven - Managing Outlook Data, Part Two 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Microsoft Office 2007 Advanced 00:30:00 Final Exam Final Exam- Microsoft Office 2007 Advanced 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Property Development and Management Bundle will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Property Development and Management Bundle will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Property Development and Management Bundle and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Property Development and Management Bundle is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Property Development and Management Bundle. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Property Development and Management Bundle will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Course 01: Property Management Introduction to Property Management 00:13:00 The Role and Responsibilities of a Property Manager 00:12:00 Listing Properties and Marketing 00:25:00 The Letting Process and Tenancy Agreement 00:31:00 The Property Management Process 00:33:00 Keeping Tenants Long Term 00:12:00 Regulations of Property Management 00:13:00 Changes in the UK Property Market: An Opportunity 00:13:00 Course 02: Estate Agent Diploma Module 1 - Estate Agent: An Introduction 00:21:00 Module 2 - Different Types of Estate Agents 00:16:00 Module 3 - Getting Started on the Job 00:16:00 Module 4 - Listing Property: Finding the Sellers 00:24:00 Module 5 - Valuation Process 00:21:00 Module 6 - Negotiating As an Estate Agent 00:13:00 Module 7 - Selling Property: Finding the Buyers 00:23:00 Module 8 - Letting Property 00:31:00 Module 9 - Technology for Estate Agents 00:22:00 Module 10 - Regulation of Estate Agents 00:14:00 Course 03: Real Estate Investment Training Introduction Introduction Super Real Estate Investing 00:11:00 Why Real Estate Continues to Be the Best Investment for Most People 00:13:00 Getting Amazing Deals On Properties How to buy houses for super cheap 00:21:00 How to use direct marketing to reach motivated sellers 00:16:00 How To Finance Real Estate Deals Secrets to financing all kinds of deals 00:17:00 Understanding Hard Money 00:07:00 More Hard Money Examples 00:11:00 How To Execute Effective Exit Strategies The best exit strategies in real estate 00:14:00 Secrets to wholesaling properties to other investors 00:14:00 Secrets to rehabbing the property and maximizing profit 00:07:00 Making Money With Tax Lien Certificates And Deeds Secrets to buying tax lien certificates and tax deeds 00:09:00 Building Wealth And Passive Income Through Rental Properties Buying and renting for maximum passive income 00:16:00 REI Secrets, Tips, and Tricks 00:13:00 More REI Secrets, Tips, and Tricks 00:11:00 Even more REI Secrets, Tips, and Tricks 00:09:00 Conclusion Conclusion Super Real Estate 00:06:00 Course 04: Property Developer Course Property Developer Background 00:30:00 The Basics 00:30:00 Housebuilders 00:30:00 Commercial Developers 00:30:00 The Development Process 00:30:00 Doing the Sums Introduction 00:30:00 Doing the Sums Residual Land Value Analysis 00:30:00 Conclusion 00:15:00 Property Development What is Property Development? 00:05:00 The Players in the Property Market 00:05:00 The Risks of Property Development 00:05:00 The Stages of a Property Development 00:05:00 Site Identification and Acquisition 00:05:00 Property Management 00:05:00 Property Management Selecting The Best Properties 00:05:00 Leasing Instead Of Selling 00:05:00 Buyers Interest 00:05:00 Be Zone Conscious 00:05:00 Home Loans 00:15:00 Knowing When You're Ready To Buy 00:15:00 Is Your Lake Home For Sale? 01:00:00 Living The Waterfront Lifestyle Every Day 00:05:00 How To Locate Waterfront Property Rentals 00:05:00 Real Estate Front 00:05:00 How To Maintain Waterfront Property 00:05:00 All About Real Estate Clients 00:05:00 Real Estate Evaluation 00:05:00 Are You Ready To Buy Your First Property? 00:05:00 Finding The Actual Real Estate For Sale 00:05:00 Home Shopping: The Smart Way 00:05:00 How Much Land Do You Need? 00:05:00 Real Estate Investments 00:05:00 Manufacturing Real Estate Numbers 00:05:00 Waterfront Real Estate 00:05:00 Purchasing A Home Beside A Lake 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Unlock the universe through your lens with the 'Mastering the Art and Science of Astrophotography' course. Dive deep into the vast night skies, the mesmerising Milky Way, the glowing moon, and even the radiant sun. From grasping the fundamental concepts to showcasing your celestial captures, this course ensures you acquire a comprehensive understanding of the intricacies of astrophotography. Learning Outcomes Comprehend the core principles of astrophotography and celestial phenomena. Capture detailed images of the moon, Milky Way, and solar system objects. Implement advanced and creative methods for celestial imaging. Process and edit astrophotographs enhancing their visual appeal. Learn effective techniques for showcasing and sharing astrophotographic images. Why buy this Mastering the Art and Science of Astrophotography course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Mastering the Art and Science of Astrophotography course for? Aspiring astrophotographers eager to capture celestial wonders. Hobbyist photographers looking to extend their expertise to the night sky. Science enthusiasts wanting to merge their passion with visual arts. Teachers and educators aiming to use astrophotography in their curriculum. Anyone with a keen interest in the cosmos and visual storytelling. Career path Astrophotographer: £30,000 - £45,000 Astronomy Educator: £35,000 - £50,000 Photo Editor with a focus on space imagery: £28,000 - £40,000 Science Journalist with a specialty in astronomy: £32,000 - £48,000 Planetarium Show Producer: £29,000 - £43,000 Space Outreach Coordinator: £31,000 - £47,000 Prerequisites This Mastering the Art and Science of Astrophotography does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Astrophotography Introduction to Astrophotography 00:22:00 Module 2: Night Sky Fundamentals Night Sky Fundamentals 00:17:00 Module 3: Capturing the Moon and Lunar Landscapes Capturing the Moon and Lunar Landscapes 00:20:00 Module 4: Milky Way and Night Sky Panoramas Milky Way and Night Sky Panoramas 00:22:00 Module 5: Solar Photography and Solar System Objects Solar Photography and Solar System Objects 00:20:00 Module 6: Advanced Techniques and Creative Approaches Advanced Techniques and Creative Approaches 00:22:00 Module 7: Image Processing and Editing Image Processing and Editing 00:22:00 Module 8: Showcasing and Sharing Your Astrophotography Showcasing and Sharing Your Astrophotography 00:23:00

This course provides a comprehensive understanding of reflective practice and its significance in professional development. Through various modules, participants will learn how to cultivate a reflective culture, set goals, and use reflective tools effectively. By dispelling misconceptions about reflective practice, both teachers and students can enhance their learning and growth. The course offers valuable insights into fostering a culture of continuous improvement and critical self-assessment. Learning Outcomes: Gain an introduction to the concept of reflective practice. Develop skills to set meaningful goals and objectives. Establish a reflective practice culture within an organization. Learn to utilize reflective tools for self-assessment. Understand the importance of integrating reflection into practice. Explore misconceptions about reflective practice from different perspectives. Enhance critical thinking and self-awareness. Complete an assignment to apply reflective principles. Why buy this Professional Development: Reflective Culture Practice?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Professional Development: Reflective Culture Practice you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Professional Development: Reflective Culture Practice course is ideal for Educators seeking to improve teaching methods. Professionals aiming to enhance self-awareness and growth. Individuals interested in fostering a culture of reflection. Students looking to develop effective study and learning habits. Prerequisites This Professional Development: Reflective Culture Practice was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Teacher or Educator - Average Salary: £25,000 - £40,000 per year. Instructional Designer - Average Salary: £25,000 - £45,000 per year. Training and Development Specialist - Average Salary: £25,000 - £40,000 per year. Educational Coordinator - Average Salary: £25,000 - £35,000 per year. Academic Advisor - Average Salary: £20,000 - £30,000 per year. Course Curriculum Module 01: Introduction to Reflective Practice Introduction to Reflective Practice 00:23:00 Module 02: Goals, Objectives and Reflective Habits Goals, Objectives and Reflective Habits 00:24:00 Module 03: Developing a Reflective Practice Culture Developing a Reflective Practice Culture 00:21:00 Module 04: Reflective Tools (Part 1) Reflective Tools (Part 1) 00:50:00 Module 04: Reflective Tools (Part 2) Reflective Tools (Part 2) 00:36:00 Module 05: Setting Reflection in Practice Setting Reflection in Practice 00:36:00 Module 06: Misconceptions About Reflective Practice from Teacher and Student Perspective Misconceptions about Reflective Practice from Teacher and Student Perspective 00:14:00 Assignment Assignment - Professional Development: Reflective Culture Practice 00:00:00

Dive into the world of Telemarketing with this comprehensive course. Discover the intricacies of effective telephone communication, customer interaction, sales techniques, objection handling, negotiation, and stress management. Unveil the art of successful telemarketing campaigns, enabling you to excel in this dynamic field. Learning Outcomes: Understand different types of telemarketing and their applications. Master business practices and professionalism in telephone communication. Enhance verbal communication techniques to engage and connect with customers. Learn customer profiling and strategies to serve and delight clients. Develop effective questioning and objection-handling skills. Explore the art of sales by phone, closing techniques, and message taking. Gain proficiency in developing and perfecting telemarketing scripts. Acquire negotiation skills and strategies for successful customer interactions. Why buy this Telemarketing? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telemarketing there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telemarketing does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Telemarketers and Sales Professionals. Individuals Seeking to Enhance Their Telephone Communication Skills. Sales Representatives Interested in Mastering Telemarketing Techniques. Business Owners and Entrepreneurs Looking to Boost Their Sales Skills. Prerequisites This Telemarketing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Telemarketer - $25,000 to $45,000/year. Sales Representative - $30,000 to $60,000/year. Business Development Executive - $40,000 to $70,000/year. Sales Manager - $50,000 to $90,000/year. Telemarketing Campaign Manager - $60,000 to $100,000/year. Course Curriculum Telemarketing Telemarketing and Types of Telemarketing 00:18:00 Business Practice 01:00:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Stress Busting 00:05:00 Campaign Delivery 01:00:00 Assignment Assignment - Telemarketing 00:00:00

Step into the realm of effective telephone communication with the Telephone Etiquette Online Training. Uncover the art of verbal communication, customer engagement, objection handling, and stress management. Elevate your telephone etiquette skills to deliver exceptional service and create lasting positive impressions. Learning Outcomes: Understand the nuances of telephone communication and its importance. Master verbal communication techniques to engage and connect with callers. Develop strategies to identify and serve diverse customer needs. Acquire skills to handle objections, negotiate effectively, and say 'no' professionally. Learn the art of sales by phone, message taking, and call-back strategies. Develop and perfect telemarketing scripts for successful interactions. Enhance communication etiquette in various telemarketing scenarios. Explore stress management techniques for maintaining professionalism. Why buy this Telephone Etiquette Online Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Etiquette Online Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Etiquette Online Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Telemarketers and Sales Professionals. Customer Service Representatives Seeking Enhanced Communication Skills. Individuals Looking to Improve Their Telephone Etiquette for Better Customer Interactions. Business Professionals Interested in Delivering Outstanding Customer Service. Prerequisites This Telephone Etiquette Online Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative - $25,000 to $45,000/year. Telemarketer - $30,000 to $55,000/year. Sales Associate - $35,000 to $60,000/year. Call Center Supervisor - $40,000 to $70,000/year. Customer Experience Manager - $50,000 to $90,000/year. Course Curriculum Telephone Etiquette Online Training Telemarketing and Types of Telemarketing 00:18:00 Business Practice 01:00:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:00:00 Stress Busting 00:05:00 Campaign Delivery 01:00:00 Assignment Assignment - Telephone Etiquette Online Training 00:00:00

The 'MS Office 2016 Word for Beginners' course is designed to provide essential skills and knowledge to beginners for effectively using Microsoft Word. It covers basic functionalities like formatting text, working efficiently, managing lists, adding tables, inserting graphic objects, controlling page appearance, and preparing documents for publication. Learning Outcomes: Navigate and utilize Microsoft Word efficiently for various tasks. Format text and paragraphs with different styles and layouts. Work more efficiently using shortcuts, auto-correct, and other time-saving features. Manage and format lists to create well-structured documents. Insert and format tables to organize data effectively. Add and manipulate graphic objects such as images, shapes, and icons. Control page appearance through margins, page breaks, and headers/footers. Prepare documents for publication by checking spelling, grammar, and using review tools. Why buy this MS Office 2016 Word for Beginners? Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the MS Office 2016 Word for Beginners you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This MS Office 2016 Word for Beginners does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This MS Office 2016 Word for Beginners was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This MS Office 2016 Word for Beginners is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Inserting a Table 00:06:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:05:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Proofing and Research Tools 00:07:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00

Elevate Your Business Acumen: Business Performance Management Course Embark on a transformative journey into the world of Business Performance Management with our comprehensive course. Unravel the intricate concepts that drive successful management practices, as each module takes you on a captivating exploration of performance metrics, balanced scorecards, and the Lean Philosophy. Through engaging exercises and real-world projects, you'll not only grasp theoretical concepts but also apply them to Nightingale Care scenarios, bridging the gap between theory and practice. Dive into the intricacies of measuring, managing, and improving business performance, equipping yourself with the tools to propel your career and enhance organizational success. This course isn't just about learning; it's about mastering the art of steering businesses toward unprecedented heights. Learning Outcomes Understand the foundational concepts in Business Performance Management. Implement Management by Objectives (MBO) and the Performance Pyramid for strategic success. Navigate the intricacies of the Balanced Scorecard and the Lean Philosophy. Analyze and interpret operational metrics to drive informed decision-making. Enhance your ability to measure, manage, and improve business performance through real-world projects. Why choose this Business Performance Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Business Performance Management course for? Aspiring managers seeking a deep understanding of business performance dynamics. Professionals aiming to enhance their strategic decision-making skills. Entrepreneurs keen on optimizing their business performance. Students pursuing business management or related disciplines. Anyone eager to bridge the gap between theoretical business concepts and practical application. Career path Business Analyst: £30,000 - £40,000 Performance Management Consultant: £40,000 - £60,000 Strategic Planning Manager: £50,000 - £70,000 Operations Director: £60,000 - £80,000 Chief Operating Officer (COO): £80,000 - £120,000 Business Performance Director: £90,000 and above Prerequisites This Business Performance Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business Performance Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Business Performance Management Module 01: Welcome 00:02:00 Module 02: Part 1 Introduction and Agenda 00:03:00 Module 03: Concepts in Business Performance Management 00:05:00 Module 04: The Purpose of Management 00:08:00 Module 05: Exercise: Mission and Objectives 00:04:00 Module 06: Part 1 Project 00:01:00 Module 07: Part 2 Introduction and Agenda 00:02:00 Module 08: Management by Objectives 00:05:00 Module 09: The Performance Pyramid 00:03:00 Module 10: The Balanced Scorecard 00:05:00 Module 11: The Lean Philosophy 00:09:00 Module 12: Benefits Realisation 00:06:00 Module 13: Part 2 Project 00:01:00 Module 14: Test your Knowledge 1 00:08:00 Module 15: Part 3 Measuring Managing and Improving Business Performance 00:07:00 Module 16: Exercise: Performance Measures 00:05:00 Module 17: Analysing Performance Data 00:05:00 Module 18: Operational Metrics 00:03:00 Module 19: Reporting Performance Data 00:03:00 Module 20: Improving Business Performance 00:10:00 Module 21: Exercise: More Performance Measures 00:04:00 Module 22: Key Learning Points 00:03:00 Module 23: Part 3 Project 00:02:00 Module 24: Test your Knowledge 2 00:09:00 Module 25: Part 4 Nightingale Care 1 00:02:00 Module 26: Part 4 Nightingale Care Suggested Answer 1 00:03:00 Module 27: Part 4 Nightingale Care 2 00:01:00 Module 28: Part 4 Nightingale Care Suggested Answer 2 00:03:00 Module 29: Part 4 Nightingale Care 3 00:01:00 Module 30: Part 4 Nightingale Care Suggested Answer 3 00:02:00 Module 31: Part 4 Nightingale Care 4 00:01:00 Module 32: Part 4 Nightingale Care Suggested Answer 4 00:03:00 Assignment Assignment - Business Performance Management 00:00:00

Journey into the dynamic world of digital marketing with the 'Marketing & Advertising Complete Course.' This course, akin to a treasure map, leads you through the intricate maze of modern marketing techniques. Envision yourself as an architect of successful campaigns, beginning with the art of funnel building to create massive profits. Each step of this journey is designed to transform you into a master of the digital domain, where creativity meets strategy. As you delve deeper, the course unveils the secrets of effective lead generation, traffic driving, and list building - the cornerstones of any successful online marketing venture. You will then navigate the specialised realms of LinkedIn and banner advertising, gaining proficiency in these unique platforms. The adventure continues with explorations into the dynamic worlds of Twitter and Facebook ads, teaching you to harness these tools not just for outreach, but also for substantial profit. Culminating with the intricacies of search ads, this course equips you with the skills to not only participate in the digital marketing arena but to excel in it. Learning Outcomes Master the process of building profitable marketing funnels. Acquire skills in lead generation and list building for audience growth. Gain expertise in LinkedIn and banner advertising strategies. Develop proficiency in creating successful Twitter and Facebook ad campaigns. Learn to leverage search ads for maximum profit and impact. Why choose this Marketing & Advertising Complete Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Marketing & Advertising Complete Course for? Aspiring digital marketers seeking comprehensive knowledge. Business owners aiming to enhance their online presence. Marketing professionals wanting to expand their skill set. Entrepreneurs looking to boost their brand's digital outreach. Students and individuals interested in a career in marketing and advertising. Career path Digital Marketing Specialist - £25,000 to £40,000 Social Media Manager - £24,000 to £35,000 Online Advertising Coordinator - £22,000 to £33,000 SEO and SEM Strategist - £27,000 to £45,000 Content Marketing Manager - £30,000 to £50,000 E-Commerce Marketing Analyst - £26,000 to £39,000 Prerequisites This Marketing & Advertising Complete Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Marketing & Advertising Complete Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Funnel Building For Massive Profits Intro to Funnel Building 00:01:00 Promo - Marketing and Advertising 00:03:00 Funnel Building - Part 1 00:04:00 Funnel Building - Part 2 00:07:00 Funnel Building - Part 3 00:09:00 Section 02: Lead Generation, Traffic & List Building Intro To Lead Generation 00:01:00 Lead Gen - Lead Magnets 00:04:00 Lead Gen - Landing Pages 00:02:00 Lead Gen - Getting Traffic 00:05:00 Section 03: LinkedIn Advertising Intro to LinkedIn Advertising 00:01:00 LinkedIn Ads - Campaign Manager 00:07:00 LinkedIn Ads - Creating ADS that SELL - Part 1 00:08:00 LinkedIn Ads - Creating ADS That SELL - Part 2 00:04:00 Section 04: How To Do Banner Advertising Intro to Banner Ads 00:01:00 Banner Ads - Designing The Ad 00:04:00 Banner Ads - Ad Campaign Goals 00:05:00 Banner Ads - Setting Up & Running Campaigns 00:12:00 Section 05: Twitter Ads For Fun & Profit Intro To Twitter Timeline Ads 00:01:00 Twitter Ads - Campaign Objects & Details 00:08:00 Twitter Ads - Ad Groups & Targeting 00:06:00 Twitter Ads - Creating The Ad & Launching 00:04:00 Section 06: Make Profits With Facebook Ads Intro to Facebook Newsfeed Ads 00:01:00 Facebook Ads - Marketing Objectives 00:05:00 Facebook Ads - Ad Targeting & Budgeting 00:11:00 Facebook Ads - Creating The Ad 00:10:00 Section 07: Search Ads - For Massive Profits Intro To Search Ads 00:01:00 Search Ads - Marketing Objectives 00:05:00 Search Ads - Ad - Groups & Keywords 00:06:00 Search Ads - Creating & Monitoring Ads 00:05:00 Assignment Assignment - Marketing & Advertising Complete Course 00:00:00