This course is for you if you are looking to design strategies to leave your job, develop the right mindset for entrepreneurship and habits, and start your business. Helping you achieve rapid awareness and develop strategies to accelerate your personal development growth through actions that will transform your life and help you get results. You will no longer go back to aspiring, dreaming, and staying stuck. You are moving firmly on your transformation journey, from discomfort to empowerment one step at a time.
**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** Imagine The Functional Skills Level 2 course is designed to boost your knowledge and confidence in essential areas such as English, Maths, and ICT. This fully flexible course is perfect for anyone looking to enhance their abilities, regardless of previous experience. With a focus on key areas that employers value, this course is an excellent way to build a strong foundation for your future. Whether you're looking to improve your literacy skills, sharpen your numeracy, or become more adept with technology, this course provides the tools you need to succeed. It’s an opportunity to gain the qualifications that matter, without the need to attend any physical classes. Perfect for those who prefer a self-paced learning approach, the course ensures that you gain valuable skills, all from the comfort of your own space. Functional Skills - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Functional Skills Maths at QLS Level 2 Course 02: Diploma in Functional Skills English at QLS Level 2 Course 03: Diploma in Functional Skills IT at QLS Level 2 Course 04: Diploma in Facilities Management at QLS Level 5 Course 05: Certificate in Office Admin and Organisation Skills at QLS Level 3 Course 06: Advanced Diploma in Project Management at QLS Level 7 Course 07: Advanced Diploma in Retail Management at QLS Level 7 Course 08: Diploma in Security Management at QLS Level 5 Course 09: Diploma in Life Coaching at QLS Level 5 Course 10: Certificate in Public Relations at QLS Level 3 Learning Outcomes Analytical Skills: Hone your analytical abilities for effective decision-making. Communication Techniques: Develop effective communication strategies for diverse settings. Strategic Mindset: Cultivate a strategic mindset in Facilities Management. Organisational Prowess: Enhance organisational skills in Office Administration. Project Planning: Master the art of project planning and execution. Retail Strategies: Gain insights into retail strategies and leadership principles. Security Protocols: Develop a keen awareness of security protocols and risk management. IT Proficiency: Expand IT proficiency and leverage digital tools for optimal performance. Life-saving Skills: Acquire life-saving skills with Paediatric First Aid Training. Public Relations Mastery: Navigate the intricate world of public relations with finesse. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Are you ready to elevate your skills, conquer challenges, and stand out in today's dynamic job market? Look no further! Introducing our exclusive Functional Skills - QLS Endorsed Bundle - a gateway to unlocking your true professional prowess. Immerse yourself in a comprehensive educational journey, spanning essential disciplines. From honing your mathematical prowess to mastering IT essentials, each course is meticulously crafted to elevate your proficiency. Dive into the intricacies of Facilities Management and gain insights into the dynamic realm of Retail Management. Navigate the nuances of Security Management and cultivate expertise in Office Administration and Organisation Skills. Take on a strategic path with our Advanced Diplomas in Project Management, fostering leadership and strategic thinking. Elevate your communication prowess with a Certificate in Public Relations, and ensure the safety of the little ones with a Certificate in Paediatric First Aid Training. This diverse bundle provides a holistic approach to skills development, empowering you with a rich tapestry of knowledge. Discover a host of practical learning outcomes as you progress through the courses. Sharpen your analytical abilities, enhance problem-solving skills, and cultivate a strategic mindset in Facilities Management. Develop effective communication techniques and organisational prowess in Office Administration. Master the art of project planning and execution with the Advanced Diploma in Project Management. Acquire a deep understanding of retail strategies and leadership principles in Retail Management. Foster a keen awareness of security protocols and risk management in Security Management. Expand your IT proficiency and leverage digital tools for optimal performance. Cultivate life-saving skills with a Certificate in Paediatric First Aid Training. Navigate the intricate world of public relations, mastering communication strategies for various contexts. Join us in redefining the learning experience. It's not just about gaining knowledge; it's about mastering Functional Skills that make you indispensable in any industry. Your success story begins here - where theory meets practice, and potential becomes performance. Certificate Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking versatile skills enhancement. Those aiming to excel in facilities and security management. Aspiring office administrators and organisational wizards. Project management enthusiasts eager for strategic expertise. Retail management enthusiasts with leadership aspirations. IT enthusiasts aiming for enhanced proficiency. Individuals passionate about effective public relations. Caregivers and childcare professionals seeking first aid training. Career path Facilities Manager Security Manager Office Administrator Project Manager Retail Manager Public Relations Specialist Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included
Elite EA/PA Forum We are delighted to announce that the Elite EA/PA Forum for Australia & New Zealand will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a recognised member of the World Administrators Alliance and a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Ruth is also a certified fitness and wellness coach, passionate about helping Assistants achieve long-term career fulfilment through intentional development and well-being. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led women’s networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities, along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑
Introducing Therapy for Rumination Package: Breaking Free from Overthinking and Cultivating Mindful Awareness Are you struggling with rumination, finding it challenging to break free from repetitive and intrusive thoughts that lead to stress and anxiety? Miss Date Doctor’s Therapy for Rumination Package offers you expert support and guidance to manage overthinking and cultivate a more mindful and present-focused mindset. Rumination involves getting caught in a cycle of obsessive thoughts and excessive self-reflection, often leading to emotional distress. Our experienced therapists are dedicated to helping you understand and address rumination, enabling you to regain control of your thoughts and emotions. Here’s how the Therapy for Rumination Package can support you: Understanding Rumination: Our therapists will help you understand the nature of rumination and its impact on your emotional well-being. Cognitive Restructuring: We’ll work on cognitive restructuring techniques to challenge negative thought patterns and replace them with more constructive and balanced thinking. Mindfulness Practices: Therapy for rumination includes mindfulness exercises to help you cultivate present-focused awareness and reduce excessive thinking. Emotional Regulation: Our therapists will guide you in developing effective strategies to manage and regulate emotions triggered by rumination. Breaking the Cycle: We’ll assist you in breaking free from the cycle of rumination, preventing its negative effects on your mental and emotional health. Positive Coping Mechanisms: Therapy will focus on helping you develop positive coping mechanisms to manage stress and anxiety more effectively. Self-Compassion: We’ll encourage self-compassion and self-care practices to promote emotional healing and well-being. Goal Setting: Together with your therapist, you’ll set achievable goals to work towards reducing rumination and fostering a more balanced thought process. The Therapy for Rumination Package at Miss Date Doctor is designed to empower you to manage overthinking and create a more mindful and present-oriented mindset. Our compassionate therapists provide a safe and supportive space to explore your thought patterns, allowing you to work towards emotional healing and inner peace. Invest in your mental well-being and take the first step towards breaking free from rumination with the Therapy for Rumination Package. Embrace the opportunity to cultivate mindfulness, reduce stress, and foster a more balanced and positive thought process. Let our experienced therapists guide you towards a brighter and more emotionally fulfilling future, free from the burden of rumination. 4 x 1 hour sessions https://relationshipsmdd.com/product/therapy-for-rumination-package/
ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management
ITIL® 4 Specialist: Create, Deliver and Support The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management
Dating tips Confidence boosting sessions Daily dating support 30 mins per day twice a week Whatsapp Ascertain cause of self-doubt Improve mindset Self-belief building Establish dating needs Analyse taste in women Dating advice 4 x 1-hour sessions (1 per week) https://relationshipsmdd.com/product/m-d-d-i-dont-think-women-are-attracted-to-me-package/
Enhance your clinical expertise with our "Extended Clinical Skills Training" course. Designed for healthcare professionals, this course provides practical skills and knowledge for extended clinical procedures and interventions.
Scrum Master and Product Owner Workshop This workshop builds on the specific roles and responsibilities of the Product Owner and Scrum Master in a Scrum environment, and how they need to work together as part of the Scrum methodology. During these sessions, you will explore who does what before, during, and after the Scrum Sprint cycles, as well as how to make the process work best in your specific Agile environment. You will come away from this workshop with a much deeper understanding of the roles and responsibilities so that individual performance improves on the job. Improved target results include providing focused leadership, making effective decisions, guiding Agile teams, and delivering business value. Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum Events Scrum Artifacts Scrum Roles and Responsibilities Scrum Roles Product Owner Responsibilities Scrum Master Responsibilities The Scrum Team Responsibilities Cross-functional Teams Product Ownership Product Ownership Vision Understand Your Customers and Market Stakeholder Management and Engagement Product Backlog What is a User Story? Epics and User Stories Acceptance Criteria Preparing User Stories for a Sprint Definition of Ready (DoR) and Definition of Done (DoD) User Story Estimation Using Planning Poker Backlog Grooming Roadmaps, Story Maps, Impact Mapping Product Backlog Prioritization, MoSCoW, Kano Analysis Technical Debt The Sprint Team Capacity and Velocity Planning Sprint Planning Meeting and Sprint Plan The Sprint: Learning to Become Self-managing, Self-organizing, Self-improving Sprint Review Meeting Retrospectives Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content
Scrum Master and Product Owner Workshop This workshop builds on the specific roles and responsibilities of the Product Owner and Scrum Master in a Scrum environment, and how they need to work together as part of the Scrum methodology. During these sessions, you will explore who does what before, during, and after the Scrum Sprint cycles, as well as how to make the process work best in your specific Agile environment. You will come away from this workshop with a much deeper understanding of the roles and responsibilities so that individual performance improves on the job. Improved target results include providing focused leadership, making effective decisions, guiding Agile teams, and delivering business value. Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum Events Scrum Artifacts Scrum Roles and Responsibilities Scrum Roles Product Owner Responsibilities Scrum Master Responsibilities The Scrum Team Responsibilities Cross-functional Teams Product Ownership Product Ownership Vision Understand Your Customers and Market Stakeholder Management and Engagement Product Backlog What is a User Story? Epics and User Stories Acceptance Criteria Preparing User Stories for a Sprint Definition of Ready (DoR) and Definition of Done (DoD) User Story Estimation Using Planning Poker Backlog Grooming Roadmaps, Story Maps, Impact Mapping Product Backlog Prioritization, MoSCoW, Kano Analysis Technical Debt The Sprint Team Capacity and Velocity Planning Sprint Planning Meeting and Sprint Plan The Sprint: Learning to Become Self-managing, Self-organizing, Self-improving Sprint Review Meeting Retrospectives Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content