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Discover the art of guiding conversations with finesse through our Motivational Interviewing CPD accredited course. Designed for professionals seeking to enhance their communication approach, this course delves into the techniques that encourage individuals to explore and resolve ambivalence towards change. By focusing on empathetic listening and strategic questioning, participants will learn to foster meaningful dialogue that inspires positive decision-making and self-motivation. This online course offers a thorough understanding of the principles and methods behind motivational interviewing, all presented with clarity and a touch of wit. Ideal for those working in health, social care, education, or any field involving behaviour change, the course equips learners with valuable insights to influence outcomes constructively. Whether you’re looking to refine your approach or gain fresh perspectives, this course delivers essential knowledge that fits neatly into your professional development journey—no commuting required, just engaging learning at your own pace. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Motivational Interviewing Module 02: Principles of Motivational Interviewing Module 03: Motivational Interviewing: Skills & Strategies Module 04: Stages of Change Module 05: Theories of MI Module 06: Developing and Maintaining MI Skills Module 07: Motivational Interviewing in Various Health Settings Module 08: Perils and Possibilities of Group-Based MI Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Motivational Interviewing - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Motivational Interviewing - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Motivational Interviewing - CPD Accredited training.

Navigating risk isn’t about predicting the future—it’s about being ready when it happens. The Corporate Risk and Crisis Management – CPD Accredited Course is designed for professionals and businesses that prefer foresight over firefighting. Whether you're steering a small team or overseeing major operations, understanding how to identify vulnerabilities, assess threats, and respond strategically is essential. This course offers the knowledge and structure to help you manage risk sensibly and mitigate chaos when the unexpected arrives—because panic is rarely part of a successful business plan. From reputational setbacks to operational disruption, the content is tailored to modern workplace demands—minus the drama of crisis films and boardroom meltdowns. You'll explore strategies for planning, communication, risk identification, and continuity management, all within a flexible, fully online format. With CPD accreditation, it’s ideal for professionals who prefer substance over spectacle and clarity over crisis. If your motto is “better safe than sorry,” you’re in the right place—minus the safety drills. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Risks and Risk Analysis Module 02: Process of Risk Analysis and Management Module 03: Corporate of Risk Management Module 04: Managing Financial Risks Module 05: Introduction to Crisis and Crisis Management Module 06: Crisis Response and Communication Module 07: Incidents Management and Emergency Response Plan Module 08: Crisis Management Team Module 09: Post Crisis Phase Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Corporate Risk And Crisis Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Corporate Risk And Crisis Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Corporate Risk And Crisis Management - CPD Accredited training.

Keep your drivers informed, compliant, and confident behind the wheel. This subscription is designed to improve driver knowledge, reduce risks, and support ongoing transport compliance. Each course tackles real-world challenges with clear, practical guidance drivers can apply immediately. 📲 24/7 online access for 12 months – start anytime, on any device!

Executive PA: Executive PA Training Online Introducing Executive PA: Executive PA Training Course "Empowering the Next Generation" Online course! This Executive PA: Executive PA Training could be the key to your dream job. Transform your ambition and enthusiasm into a rewarding career for life by studying from home at your own pace and time. After Completing this Executive PA : Executive PA Training learn how to handle a wide range of essential office administration tasks, as well as how to write important business letters and handle complex mail and shipping requirements. Making travel arrangements on behalf of others, organising meetings and events, the importance of time management as a PA, and how to become a better communicator are also covered in the Executive PA: Executive PA course. Our Executive PA: Executive PA Training course has been designed to equip you with the essential knowledge and skills needed to become an expert executive secretary or personal assistant and will give you all the practical knowledge & credentials that you need to excel in your new role. Enrol on our Executive PA: Executive PA Training course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Courses including with this Executive PA: Executive PA Training Course bundle. Course 01: Executive PA Training Course 02: Office Management and Administration Course 03: Minute Taking Course Course 04: HR Management Course Course 05: Time Management Course Special Offers of this Executive PA: Executive PA Course: This Executive PA: Executive PA Course includes a FREE PDF Certificate. Lifetime access to this Executive PA: Executive PA Course Instant access to this Executive PA: Executive PA Course 24/7 Support Available to this Executive PA: Executive PA Course [ Note: Free PDF certificate as soon as completing the Executive PA: Executive PA Training course] Executive PA: Executive PA Training Online This Executive PA: Executive PA Training course consists of 11 modules. Unlock your potential with our Executive PA: Executive PA Training, the perfect pathway to your dream job. This Executive PA: Executive PA course allows you to study at your own pace, transforming your ambition into a lifelong career. Through our Executive PA: Executive PA Training, you'll master essential office administration tasks, business letter writing, and complex mail handling. Additionally, our Executive PA: Executive PA course covers making travel arrangements, organizing meetings and events, and time management. Become a better communicator and elevate your career with our comprehensive Executive PA: Executive PA Training. Start your journey today! Who is this course for? Executive PA : Executive PA Training Online This Executive PA: Executive PA Training course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements Executive PA : Executive PA Training Online To enrol in this Executive PA: Executive PA Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Executive PA: Executive PA Training Course. Be energetic and self-motivated to complete our Executive PA: Executive PA Training Course. Basic computer Skill is required to complete our Executive PA: Executive PA Training Course. If you want to enrol in our Executive PA: Executive PA Training Course, you must be at least 15 years old. Career path Executive PA: Executive PA Training After completing this Executive PA: Executive PA Training course, you may be able to pursue a variety of promising career opportunities, such as: Office Assistant or Executive PA Receptionist Personal Concierge Executive Assistant

Master the fundamentals of modern office support with our CPD Accredited Legal Secretary & Office Skills course — designed to sharpen your knowledge of legal administration and day-to-day office functions. Whether you're exploring a future in legal assistance or seeking to refine your understanding of office-based duties, this course delivers essential know-how in a concise, easy-to-follow format. It introduces learners to key responsibilities such as document handling, office etiquette, legal terminology, and administrative systems without unnecessary fluff or jargon. This flexible online course offers an ideal solution for those keen to study without disrupting their current commitments. You’ll gain insight into professional workflows, legal documentation, and administrative organisation, all through a structured digital environment. The content has been developed to meet industry standards and is backed by CPD accreditation — adding weight to your CV and providing a clear advantage when applying for office-based roles in legal or corporate settings. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Legal Secretary Module 02: English Law & Legal Systems Module 03: The Legal Workplace & Professionals Module 04: Law of Contract & Law of Tort Module 05: Wills, Probate and Estate Law Practice Module 06: Property Law & Conveyancing Practice Module 07: Family Law and Insurance Practice Module 08: Professional Writings and Documents Module 09: Document Proofreading and Editing Module 10: Meeting Management & Minute Taking Module 11: Customer Service and Telephone Handling Skills Module 12: Data Management and Record-Keeping Module 13: Other Essential Skills for Secretarial Role Module 14: Professional Conduct and Ethics Microsoft Word Essentials Microsoft Powerpoint Essentials Microsoft Outlook Essentials Microsoft Excel - Top 50 Keyboard Shortcuts Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Legal Secretary & Office Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Legal Secretary & Office Skills - CPD Accredited training.

Stepping into the world of administration requires more than just a tidy desk and a steady hand on the keyboard. This Admin Support Assistant Diploma has been thoughtfully arranged to help learners understand the structure, flow, and expectations of modern office support roles. From managing schedules to handling internal communications with finesse, the course offers well-organised knowledge ideal for building confidence in remote or digital work environments. Whether you're looking to sharpen your organisational toolkit or simply want to gain insight into how administrative operations run behind the scenes, this CPD-accredited course provides the know-how in a flexible, online setting. Learn at your pace, on your schedule, with no unnecessary fluff—just solid, reliable information that makes sense and delivers value. Simple, smart, and structured to fit neatly into your routine. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Admin Support Assistant Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Admin Support Assistant Diploma - CPD Accredited training.

Do you aspire to make a difference in the field of education? The Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools (RQF) offers an opportunity to embark on a rewarding journey. This course not only equips you with essential skills but also connects you to the esteemed Level 3 Award in Education & Training AET (formerly PTLLS) qualification, recognized and regulated by the UK government. Awarded by Focus, the UK's fastest-growing awarding organisation, this qualification stands as a testament to your commitment to professionalism and the pursuit of excellence. Focus is a well-established institution operating under the governance of Ofqual, ensuring the highest standards of education. By enrolling in this course, you're taking the first step towards a career enriched with knowledge, recognition, and boundless possibilities in the world of education. Learning Outcomes Demonstrate effective communication skills with children, young people, and adults. Understand the structure and functioning of educational institutions. Gain insight into child and young person development stages. Acquire knowledge on safeguarding the well-being of children and young people. Successfully complete assignments related to course units. Why choose Focus Awards? Choosing Focus Awards for your educational and training programs provides several significant benefits. As an accrediting body overseen by Ofqual, their certifications are widely recognized both nationally and globally, guaranteeing you are held to the highest educational standards. Focus Awards is a dynamic choice for a relevant and unique learning experience because of its commitment to professionalism, rapid expansion, and numerous qualification offerings. Choosing Focus Awards improves your professional chances, personal development, and educational accomplishments. Benefits you will gain Benefits you will enjoy include: Exceptional customer service. Recognised qualification. Compliance with standards. User-friendly online platform. 24/7 module access. High-quality virtual learning materials. Guided Learning Hours Guided Learning Hours encompass any form of direct interaction, supervision, or support provided to learners by educators, tutors, trainers, or suitable education/training providers. For this qualification, the total Guided Learning Hours amount to 80 hours, highlighting the substantial role of structured guidance and assistance in the learning process. Total Qualification Time The Total Qualification Time (TQT) integrates guided learning hours and independent study, representing the overall commitment required. Each credit in the qualification equates to 10 hours of learning. This specific qualification entails a TQT of 120 hours. Method of Assessment Create a portfolio with evidence for each unit's learning outcomes. Self-declare work authenticity, verified by the assessor's countersignature. Complete internally assessed assignments per qualification requirements. Progression Upon successful completion of the qualification, learners can explore various pathways for advancement: Level 3 Certificate/Diploma in Supporting Teaching and Learning Level 4 Teaching Assistant Qualifications Teacher Training Programs (PGCE, SCITT, DET) Pursue Higher Education (e.g., bachelor's degree) Specialised Courses (e.g., SEN support) Leadership and Management in Education Continuing Professional Development (CPD) Advanced Studies (e.g., master's, doctoral degrees) Qualification Purpose The purpose of the Focus Awards Level 3 Award in Education and Training (RQF) Empower students with essential expertise for school support roles. Master knowledge and skills for effective teaching assistance. Enhance engagement in educational activities within schools. Who is this course for? Aspiring teaching assistants Individuals pursuing a career in education Parents interested in understanding child development School staff seeking professional development Requirements Enrolling in the Focus Awards Level 3 Award in Supporting Teaching and Learning (RQF) course is accessible and inclusive. No specific qualifications or prior experience are required, making it an excellent choice for individuals looking to enhance their skills in this field. This course welcomes participants aged 16 and above, offering an opportunity for a wide range of individuals to engage in and benefit from the program. Career path Teaching Assistant: £18,000 per year. Learning Support Assistant: £20,000 per year. Special Educational Needs (SEN) Assistant: £22,000 per year. Classroom Supervisor: £25,000 per year. Education Administrator: £24,000 per year Further Education Instructor: £30,000 or more per year Note: Registration, Assessment, Certification fee included with this price.

Take your Personal Professional Effectiveness to the Next Level

In today's competitive landscape, the imperative to enhance organisational performance has never been greater. At the heart of this quest lies the mastery of Quality Management Systems (QMS) and strategic training, essential for any entity aiming to outshine its competitors. Our 'Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7' course is meticulously crafted to arm participants with the knowledge and tools necessary to implement and manage an effective QMS. It intertwines the principles of Total Quality Management (TQM) with the nuances of managing a quality service, ensuring a holistic understanding that transcends traditional management practices. Through a deep dive into critical definitions, the course unfolds the fabric of quality management, elucidating the roles and responsibilities within a QMS. It adeptly covers the major changes in the field, incorporating the latest trends in financial data quality management and the strategic aspects of quality management systems. This course is not just about theory; it's an invitation to explore the practicalities of setting and achieving quality objectives, evaluating performance, and utilising helpful tools to ensure continuous improvement. Embarking on this journey, learners will uncover the qualities of a good manager and the strategic training necessary for excellence. The curriculum is designed to foster an environment where managing a quality service becomes second nature, preparing participants for a myriad of quality manager jobs. With a focus on the process approach and the context of the organisation, this course is a beacon for those seeking to elevate their career to new heights in quality management. Learning Outcomes: Understand the foundation and application of quality management systems and TQM principles within an organisation. Gain insights into effective strategies for managing a quality service and enhancing financial data quality management. Learn the essential qualities of a good manager and the role of strategic training in achieving organisational excellence. Master the process approach to QMS and how to set, achieve, and evaluate quality objectives effectively. Acquire the knowledge to navigate major changes in quality management and utilise helpful tools for continuous improvement. Why buy this Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 for? Individuals aspiring to pursue a career in quality management. Current managers seeking to enhance their strategic training and management skills. Professionals responsible for implementing and maintaining QMS in their organizatiorganisationsnterested in understanding the intricacies of ISO 9001 and its application. Learners aiming to acquire a comprehensive understanding of performance evaluation within QMS. Prerequisites This Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Quality Manager: £35,000 - £60,000 Per Annum QMS Specialist: £30,000 - £50,000 Per Annum Process Improvement Manager: £40,000 - £65,000 Per Annum Quality Assurance Director: £50,000 - £80,000 Per Annum Quality Systems Auditor: £25,000 - £45,000 Per Annum Strategic Quality Planner: £45,000 - £70,000 Per Annum Certification After studying the course materials of the Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £135 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Course Structure Course Structure 00:07:00 Critical Definitions What is Quality 00:02:00 What is ISO 00:08:00 What is a System - Management System 00:02:00 What is Policy - Quality Policy 00:06:00 What is Vision, Mission & Strategy 00:03:00 QA Vs QC 00:06:00 Effectiveness Vs Efficiency 00:06:00 Verification Vs Validation 00:11:00 Conformity Vs Nonconformity Vs Defect 00:04:00 Correction Vs Corrective Action Vs Preventive Action 00:08:00 Risk & Preventive Action 00:06:00 What is Competence 00:03:00 What is the Context of the Organization 00:05:00 Who are the Interested parties 00:03:00 What are the Needs & expectations 00:05:00 Management System Requirements 00:01:00 Who is a customer 00:02:00 What is Customer Satisfaction 00:06:00 Product Vs Service Vs Process 00:05:00 Document Vs Record 00:06:00 What is Customer Complaint 00:02:00 Measuring Vs Monitoring Vs Performance 00:02:00 Who is Responsible Who is Responsible 00:12:00 Responsibility Vs Accountability 00:02:00 Quality Management Principles Quality Management Principles 00:17:00 Major Changes ISO 9001:2015 Core Concepts 00:08:00 Major terminology Differences 00:04:00 Documented Information 00:07:00 Major changes - Organizational Knowledge 00:05:00 Major changes - Risk Based Thinking 00:06:00 Process Approach Process Approach Concept-1 00:04:00 What is PDCA 00:05:00 Process Approach Concept-2 00:03:00 Process Approach in ISO 9001:2015 00:04:00 Key Benefits 00:07:00 PDCA in ISO 9001 2015 00:10:00 Context of the Organization Understanding the Organization and its Context 00:08:00 Internal & External issues 00:03:00 SWOT Analysis 00:06:00 Interested Parties & their Needs & Expectations 00:03:00 KANO Model 00:10:00 Understanding the context - Summary 00:08:00 Choosing your Strategic Objective 00:05:00 Strategic Map Examples-1 00:03:00 Strategic Planning Process 00:06:00 What is a Vision 00:06:00 How to Create a Vision Statement 00:08:00 What is a Mission 00:06:00 SMART GOAL 00:06:00 SMART Goal Example 00:04:00 Strategic Map Examples-2 00:10:00 Context Chapter Summary 00:07:00 Quality Objectives Quality Objectives & Planning 00:05:00 ISO & SMART 00:02:00 Objectives Origin 00:06:00 Objectives Examples 00:07:00 Goal Vs Objective-1 00:07:00 Goal Vs Objective Example 00:02:00 Goal Vs Objective-2 00:10:00 Performance Evaluation Performance Evaluation in ISO 9001:2015 00:10:00 Customer Satisfaction 00:06:00 Analysis & Evaluation 00:12:00 Key Performance Indicators 00:08:00 Dashboard Examples 00:07:00 Management Review Meetings 00:11:00 Improvement 00:16:00 Nonconformity & Corrective Action 00:06:00 Nonconformity & Corrective Action Example 00:06:00 Nonconformity & Corrective Action Origin 00:06:00 Continual Improvement 00:01:00 Analysis Mindset 00:09:00 Quantitative Vs Qualitative 00:16:00 Now What Now What? 00:11:00 Course Summary 00:10:00 Helpful Tools SIPOC 00:06:00 Flowcharts 00:04:00 Control Charts 00:04:00 Cause and Effect Diagram 00:06:00 Pareto Chart 00:07:00 5 WHYs 00:03:00 Other Tools 00:08:00 Finally! 00:01:00 See you soon Bonus Lecture 00:02:00 Assignment Assignment - Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

English as a foreign language Prepare to pass the citizenship English language test (IELTS life skills) Classes from A1 to B1 level of the CEFR (Common European Framework of Reference for Languages) . A1-A2 Elementary This course is designed for students of English who have little knowledge of the English language and want to achieve a better level. The course will focus on speaking practice, reading comprehension and pronunciation skills, writing and grammar. The syllabus: countries, numbers, possessive pronouns, days of the week, pronunciation skills (linking, stress, intonation). Family vocabulary and everyday objects; present tense of most common regular and irregular verbs. Asking questions and talking about activities, can and can’t, transports, some and any, how much and how many. Past simple, regular and irregular verbs, ordering food and drinks, dates and other past time phrases, buying tickets, asking politely, past simple, negative forms and questions, shops and shopping for clothes. Comparative adjectives, use of articles, going out and staying in, might and will, education and careers, filling a form, present perfect and sentence stress. Prepositions of movement, going places and describing things in a town, real life: for example, telephoning; consolidation activities. A2 - B1 Pre-intermediate This course will develop further your English language skills acquired with the Elementary course. This course will help you with the preparation for the citizenship test. Each lesson will focus on a grammar topic, vocabulary, reading and pronunciation practice, writing. The syllabus: revision of questions; present simple and frequency phrases. Talking about leisure activities and games, past simple, positive and negative, time phrases (at, on, in ago), describing feelings, talking about daily routines and jobs; should and shouldn’t, present continuous for future arrangements; inviting people; Comparative and superlative adjectives, questions with: how, what and what … like? Describing people; vowel sounds and silent letters, weak forms of prepositions. Quantifiers with countable and uncountable nouns, asking and giving directions. Present tense after if, adjectives for describing places, talking about how things were in the past, used to, past continuous, talking about health. Like and would like, conditional sentences with would, present simple passive and past simple passive, talking about products and personal items, writing a review, giving your opinion. Present perfect continuous and past perfect. Job interviews, getting a job and personal characteristics, meeting people; making suggestions. B1 - B2 Intermediate Asking and answering questions: everyday activities, people around you. The difference between have and have got. Speaking practice. E-mail writing (informal). Pronunciation and stress sounds activities. Past simple and continuous. Pronunciation of the -ed sound for past simple endings. Vocabulary: remembering and forgetting. Listening and speaking: first meetings and childhood memories (used to). Real life: showing interest. Pronunciation: sounding polite. Speaking practice. The sound /w/. Comparatives and superlatives. Describing towns and cities. Readings and discussions topics about travel and places to visit. Phrases for comparing. Design your own tour. Real life: booking a flight. Present perfect simple: strong and weak forms of ‘have’. Describing life events. Speaking: talking about people you admire. Writing task: curriculum vitae. Vocabulary: ‘take’. For, since and ago and the present perfect continuous. Pronunciation: linking. Comparing the past and the present. Future forms and future clauses with if, when etc. Talking about work. How to write a covering letter. Real life: a formal telephone call. Adjectives: -ed/-ing. Extreme adjectives. Write a review of a book/concert. Writing a consumer review. The passive forms. Speaking practice. Ripetizioni d’inglese Who these courses are for: Italian speakers who live in the UK who want to improve their skills to pass the UK citizenship exams (IELTS life skills). for Italian schoolchildren who need to prepare for exams (such as ‘esame di maturita’). for Italian students who want to improve their grades at school or simply need help with homework. for adults who want to improve their English for work or travel. IELTS – International English Language Testing System Life in the UK Test