17175 Manager courses

Accredited by CPD QS | Interactive Lessons | Tutor Support included | Special Price

Explore the world of social housing management with our comprehensive course, covering tenant selection, financial management, safety protocols, community engagement, and career prospects. Dive into essential topics like offensive behavior management and the role of social workers. Discover your path in this vital sector. Enroll now!

Incredible Things Originate from a Little Bundle Special Price Cut Offer Are you looking to enhance your Construction Safety skills? If yes, then you have come to the right place. Our comprehensive courses on Construction Safety will assist you in producing the best possible outcome by mastering the Construction Safety skills. Courses you'll get: Course 01: Advanced Diploma in Construction Safety Training Course 02: Construction Safety: Confined Space Course 03: Construction Safety: Working at Height Course 04: Asbestos Removal Training Course 05: LOLER Training Course 06: First Aid Hacks at Workplace The Construction Safety bundle is for those who want to be successful. In the Construction Safety bundle, you will learn the essential knowledge needed to become well versed in Construction Safety. Our Construction Safety bundle starts with the basics of Construction Safety and gradually progresses towards advanced topics. Therefore, each lesson of this Construction Safety course is intuitive and easy to understand. Why would you choose the Construction Safety course from Compliance Central: Lifetime access to Construction Safety courses materials Full tutor support is available from Monday to Friday with the Construction Safety course Learn Construction Safety skills at your own pace from the comfort of your home Gain a complete understanding of Construction Safety course Accessible, informative Construction Safety learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Construction Safety bundle Curriculum Breakdown of the Construction Safety Bundle Module 01 : Health and Safety at Work and the Laws Module 02 : Site Management Module 03 : Risk and Value Management Module 04 : Communications, Information and Documentation of Construction Module 05 : Health and Safety in Construction Management Module 06 : Managing for Health and Safety Module 07 : Introduction and Basics Module 08 : Safety Precautions Module 09 : Electrical Incidents Module 10 : Reducing and Controlling Risks Module 11 : Introduction, Regulations and Duties Module 12 : Assessment and Prevention of the Risks Module 13 : Work at Height Equipment Module 14 : Working in Confined Spaces and the Laws Module 15 : Risk Assessment Module 16 : Control Measures Module 17 : Emergency Procedures CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Construction Safety bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career. Requirements To enrol in this Construction Safety course, all you need is a basic understanding of the English Language and an internet connection. Career path The Construction Safety bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors. Construction Safety Manager: £40,000 to £60,000 per year Health and Safety Advisor: £30,000 to £45,000 per year Site Safety Coordinator: £25,000 to £40,000 per year Construction Safety Consultant: £35,000 to £55,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

"Embark on an exploration of the intricate realm of consumer psychology, decoding the intricate links between cognition, emotional responses, and their profound impact on consumer behavior. This comprehensive course delves into pivotal theories and models shaping consumer behavior, including the Theory of Buyer Behavior, Theory of Reasoned Action, Theory of Planned Behavior, Howarth Sheth Model, Sociological Model, Family Decision-Making Model, Engel Blackwell Kollat Model, and Webster and Wind Model. Upon completion, you'll master: Understand the role of Psychology in Consumer behaviour including the effects of cognition and emotions on decision making. Understand the nature and application of behavioural theories in relation to consumer decision-making. Understand and apply the recommendation of different models used in consumer behavior and decision-making. This course aims to explore the key concepts and theories of consumer psychology, cognition, and emotional reactions, as well as the various models and frameworks that help explain buyer behaviour, including the Howarth Sheth Model, Sociological Model, Family Decision Making Model, Engel Blackwell Kollat Model, and Webster and Wind Model. Students will gain a comprehensive understanding of how these theories and models apply to real-world consumer behaviour and decision-making processes. This course aims to explore the complex world of consumer psychology, including cognition and emotional reactions, and how they affect buyer behaviour. Additionally, the course will cover the major theories and models of consumer behaviour, such as the Theory of Buyer Behaviour, Theory of Reasoned Action, Theory of Planned Behavior, Howarth Sheth Model, Sociological Model, Family Decision Making Model, Engel Blackwell Kollat Model, and Webster and Wind Model. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Consumer Behavior Models And Theories Self-paced pre-recorded learning content on this topic. Consumer Behaviour Models and Theories Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Consumer Behaviour Analyst Market Research Manager Behavioural Economist Consumer Insights Consultant Decision Making Strategist Consumer Psychology Researcher Consumer Insights Analyst Behavioral Scientist Market Intelligence Specialist Customer Experience Designer Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This course explores two main perspectives on understanding organisations - the rational system and the natural system - examining their defining characteristics and selected thoughts from influential theorists such as Taylor, Fayol, Weber, Simon, Mayo, Barnard, Selznick, and Parson.Through a comparison and contrast of the rational and natural system theorists, this course aims to provide a comprehensive understanding of how different approaches to organisation theory can shape our understanding of how organisations function and survive.After the successful completion of the course, you will be able to learn about the following, Understand the organisation as a rational system. Defining characteristics of rationality. Selected thoughts such as Taylor, Fayol, Weber, and Simon of the rational perspective. Understand the organisation as a natural system. Differentiate Rational and natural theorists. Understand distinctive theories of organisation survival. Selected thoughts such as Mayo, Barnard, Selznick, and Parson of the natural perspective. Concluding remarks on the rational and natural system theorists. This course explores two main perspectives on understanding organisations - the rational system and the natural system - examining their defining characteristics and selected thoughts from influential theorists such as Taylor, Fayol, Weber, Simon, Mayo, Barnard, Selznick, and Parson. Through a comparison and contrast of the rational and natural system theorists, this course aims to provide a comprehensive understanding of how different approaches to organisation theory can shape our understanding of how organisations function and survive. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Advanced Discussion on Rational and Natural Theorists Self-paced pre-recorded learning content on this topic. Advanced Discussion on Rational and Natural Theorists Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Undergraduate or graduate students Business professionals management professionals human resources professionals Entrepreneurs or business owners seeking to better understand their organizations Researchers or academics studying organizational theory Anyone interested in gaining a deeper understanding of how organizations function and survive. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Aquaculture and Fisheries Management Basics Course Overview Are you fascinated by aquatic life and its management? The Aquaculture and Fisheries Management Basics Course is the ideal introduction for those interested in understanding how to manage and care for aquatic environments. This course offers a solid foundation in the principles of aquaculture and fisheries, providing key insights into sustainable practices, environmental factors, and the management of aquatic species. Whether you are looking to learn how fisheries are managed or how aquaculture impacts local ecosystems, this course covers all the basics you need to start your journey in this growing industry. Aquaculture and fisheries play a significant role in global food production, and understanding these industries’ dynamics is crucial for future sustainability. By the end of the course, you’ll gain a clear understanding of essential concepts such as fish farming, water quality management, species selection, and the importance of conservation. This knowledge not only enhances your career prospects but also contributes to a healthier and more balanced approach to managing our aquatic resources. Dive into this course and discover the exciting world of aquaculture and fisheries management, where the water’s edge holds endless potential. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Aquaculture and Fisheries Module 02: Aquatic Species Biology and Physiology Module 03: Aquaculture Systems and Techniques Module 04: Fisheries Management Module 05: Nutrition and Feeding in Aquaculture Module 06: Aquatic Health Management Module 07: Environmental, Economics and Business Aspects Learning Outcomes: Grasp foundational concepts of aquaculture and fisheries management. Understand the biology and physiology of various aquatic species. Implement diverse aquaculture systems and techniques effectively. Master strategic fisheries management approaches for sustainable practices. Apply nutrition and feeding principles for optimal aquaculture outcomes. Navigate aquatic health, environmental, and economic considerations proficiently. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking expertise in aquaculture and fisheries management. Aquatic biology enthusiasts aiming to expand their knowledge. Fisheries professionals looking to enhance their skill set. Environmental science graduates interested in sustainable practices. Students pursuing careers in marine biology or aquaculture research. Aquaculture entrepreneurs aiming for business success. Conservationists dedicated to preserving aquatic ecosystems. Professionals in environmental economics exploring new dimensions. Career path Aquaculture Manager Fisheries Biologist Aquatic Health Specialist Environmental Consultant in Aquaculture Fisheries Policy Analyst Aquaculture Business Development Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Discover the secrets to market sizing and uncover your true sales potential with our comprehensive Step-by-Step Guide to Defining and Sizing Your Market course. Embark on a journey to master the art of identifying, analyzing, and quantifying your target market, equipping yourself with the insights you need to make informed business decisions and achieve your sales goals. Delve into the fundamentals of market sizing, exploring the Market Funnel Framework to understand the stages of customer acquisition and identify key metrics for market evaluation. Learn how to effectively define your target market using a variety of segmentation techniques, ensuring you're reaching the right audience with your products or services. Uncover proven strategies for sizing your market, leveraging industry research, market trends, and customer data to accurately estimate the potential sales opportunities within your target market. Gain hands-on experience through practical workshops and apply your newfound knowledge to real-world scenarios. Learning Outcomes Master the Market Funnel Framework and its application in market sizing Define your target market using effective segmentation techniques Implement proven strategies for sizing your market using industry data and customer insights Estimate your market size and potential sales opportunities Apply market sizing principles to your own business or venture Make informed business decisions based on accurate market data Why choose this Step-by-Step Guide to Defining and Sizing Your Market course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Step-by-Step Guide to Defining and Sizing Your Market course for? Entrepreneurs and business owners seeking to define and size their target market Marketing professionals responsible for market research and analysis Product managers and developers looking to validate product-market fit Sales professionals aiming to improve their sales forecasting accuracy Anyone interested in gaining a comprehensive understanding of market sizing principles Career path Market Research Analyst (£25,000 - £45,000) Marketing Analyst (£30,000 - £50,000) Business Development Manager (£35,000 - £55,000) Product Manager (£40,000 - £60,000) Director of Marketing (£45,000 - £65,000) Chief Marketing Officer (£50,000 - £70,000) Prerequisites This Step-by-Step Guide to Defining and Sizing Your Market does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Step-by-Step Guide to Defining and Sizing Your Market was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction Market Sizing Explained 00:02:00 Module 02: The Market Funnel Framework The Market Funnel Framework Described 00:04:00 Module 03: Define Your Market How Broadly Should You Define Your Market? 00:02:00 Methods to Defining a Market 00:02:00 Market Definition Walk-Through: Skincare 00:04:00 Market Definition Walk-Through: Microbrewing 00:01:00 Module 04: How to Size Your Market TAM, SAM, and SOM 00:06:00 How Investors View Your Business 00:03:00 Sizing Your Market Walk-Through: Skincare 00:06:00 Module 05: Workshop Workshop - Defining and Sizing Your Market Walk-Through 00:03:00 Module 06: Support Materials Resource - Step-by-Step Guide to Defining and Sizing Your Market 00:00:00

Introducing 'PR: Public Relation and Management Training', a course crafted with utmost care to impart unparalleled insights into public relations. Navigate through an expansive curriculum, commencing with a comprehensive introduction, in-depth explorations of PR concepts, the core structures for its management, and the strategic tactics entailing meticulous research. Gain an appreciation for the diverse fields where PR plays a pivotal role, delve into the dynamic interplay between social media and PR, and master the art of crisis management. To crown this learning journey, acquaint yourself with the importance of ethics and professionalism, underlining the entire PR landscape. This course not only clarifies the theoretical foundation but also offers insights into its real-world applications. So, whether you're seeking to shape public perceptions, fortify the image of an organisation, or delve into the mechanics of this vast domain, this course stands as a beacon, lighting up your pathway. The content has been laid out to ensure learners acquire not just knowledge but also the ability to strategically apply it. Learning Outcomes Understand the fundamental principles and introductions of public relations. Grasp the varied concepts and terminologies within the PR domain. Ascertain the methodologies for effective management and organisation in public relations. Identify and apply diverse PR tactics, utilising research methodologies. Recognise and comprehend the significant sectors where public relations is quintessential. Integrate the power of social media effectively with public relations strategies. Manage and manoeuvre during crises, ensuring brand reputation while adhering to ethics and professionalism. Why buy this PR : Public Relation and Management Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the PR : Public Relation and Management Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this PR : Public Relation and Management Training course for? This PR : Public Relation and Management Training is suitable for: Aspiring PR managers and specialists eager to solidify their understanding of the field. Entrepreneurs and business owners aiming to bolster their brand's reputation and public image. Marketing professionals seeking to integrate PR strategies into their broader campaigns. Communication students desire a comprehensive understanding of PR and its real-world applications. Professionals in related fields, such as journalism or branding, are looking to diversify their skills. Prerequisites This PR : Public Relation and Management Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path PR Specialist: Average salary range in the UK: £25,000 - £40,000 Per Annum. PR Manager: Average salary range in the UK: £35,000 - £55,000 Per Annum. Social Media Strategist: Average salary range in the UK: £30,000 - £45,000 Per Annum. Crisis Communication Manager: Average salary range in the UK: £40,000 - £60,000 Per Annum. PR Research Analyst: Average salary range in the UK: £28,000 - £45,000 Per Annum. Ethical and Professional Standards Advisor in PR: Average salary range in the UK: £32,000 - £50,000 Per Annum. Course Curriculum PR : Public Relation Introduction to Public Relations 00:19:00 Concepts of Public Relations 00:20:00 Management and Organisation of Public Relations 00:19:00 Public Relations Tactics and Research 00:28:00 Major Fields of Public Relations Practice Part I 00:22:00 Major Fields of Public Relations Practice Part II 00:22:00 Social Media and PR 00:20:00 Crisis management 00:28:00 Ethics & Professionalism in Public Relations 00:14:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum HR Management Masterclass Recruitment Consultant Masterclass Payroll Training Recruitment, Selection and Onboarding Organisation structure , Bands and Grades Structures Designing a Performance Management System 2 How to Manage Conflict in Teams Master In Time and Workload Management Problem Solving and Decision Making Supervisor Delegation Skills For Supervisors Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

In a world increasingly driven by technology, understanding data protection and cyber security is no longer optional – it’s essential. Our General Data Protection Regulation & Cyber Security Awareness With Complete Career Guide Course offers learners a clear and engaging journey into the fundamental principles shaping today’s digital responsibilities. This course expertly outlines key GDPR concepts, online security essentials, and professional pathways, ensuring you are well-prepared to navigate digital spaces with confidence. Designed for individuals keen to enhance their understanding of personal data handling and online safety, this course strikes the perfect balance between thorough knowledge and accessible learning. Whether you’re eyeing a role in data governance or simply wishing to boost your awareness, this learning experience provides a solid foundation to build your future steps securely and smartly. ________________________________________________________________________ Key Features: CPD Certified General Data Protection Regulation & Cyber Security Awareness With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: General Data Protection Regulation (GDPR) Awareness Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations Cyber Security Awareness Training Module 01: Introduction to Cyber Security Module 02: Cyber Attacks Module 03: Cybercrimes Module 04: Cyber Security and Data Breaches Module 05: Password Management Module 06: Internet Browsing Module 07: Office and Remote Work Security Module 08: Device Management Module 09: Preventative Measures ________________________________________________________________________ Complete Career Guide for General Data Protection Regulation & Cyber Security Awareness (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Cyber Security. In addition to mastering the essentials of Cyber Security, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Cyber Security. Your dream career starts here! List of career guide courses included in General Data Protection Regulation & Cyber Security Awareness With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: GDPR Mastery: Understand the fundamental principles and intricacies of GDPR. Legal Compliance: Comprehend the lawful basis for data processing and protection. Rights and Breaches: Gain insight into individual rights and protocol during breaches. Responsibility Awareness: Recognize organizational obligations and responsibilities in data protection. Cyber Security Fundamentals: Grasp the basics of cyber security, including threats and prevention. Practical Security Measures: Implement effective measures in password management, internet browsing, and device security. ________________________________________________________________________ Accreditation All of our courses, including the General Data Protection Regulation & Cyber Security Awareness With Complete Career Guide course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your General Data Protection Regulation & Cyber Security Awareness With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals dealing with data processing and protection. Individuals seeking comprehensive GDPR and cyber security knowledge. Business owners and managers responsible for data security. Employees in various sectors aiming to enhance cyber awareness. Career path Data Protection Officer - £45K to 60K/year. Cyber Security Analyst - £35K to 50K/year. Compliance Manager - £40K to 55K/year. IT Security Consultant - £50K to 70K/year. Risk Management Specialist - £45K to 65K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included