Booking options
£23.99
£23.99
On-Demand course
2 hours
Intermediate level
Welcome to Social Housing: Career Prospects and Tenant Support. In this course, you'll learn:
1. Introduction to Social Housing
This module provides an overview of social housing, including its historical context, principles, and significance in modern society.
Students will learn about the various types of social housing, such as public housing, affordable housing, and supportive housing, and the roles of government agencies, non-profit organizations, and private entities in providing and managing social housing.
Key concepts such as housing affordability, homelessness, and housing policy will be explored to develop a comprehensive understanding of the social housing landscape.
2. Tenant Selection and Management
This module focuses on the process of selecting tenants for social housing properties and the ongoing management of tenant relationships.
Topics include eligibility criteria, application procedures, screening processes, and allocation policies.
Students will learn strategies for effective tenant communication, conflict resolution, and addressing tenant needs while maintaining compliance with regulations and organizational policies.
3. Financial Aspects Management
This module covers financial aspects related to social housing management, including budgeting, funding sources, rent collection, and financial reporting.
Students will gain an understanding of the financial challenges and constraints faced by social housing providers and explore strategies for maximizing resources and ensuring financial sustainability.
Case studies and real-world examples will be used to illustrate financial management principles in the context of social housing.
4. Tenants Safety and House Maintenance
This module addresses the importance of ensuring the safety and maintenance of social housing properties for the well-being of tenants and the community.
Topics include building codes, health and safety regulations, routine maintenance procedures, and emergency response protocols.
Students will learn how to identify potential hazards, implement preventive measures, and collaborate with relevant stakeholders to maintain high standards of safety and property upkeep.
5. Engaging Tenants in Social Housing
This module explores strategies for promoting tenant engagement, empowerment, and community building within social housing developments.
Topics include resident participation programs, tenant councils, social activities, and support services.
Students will learn how to foster a sense of belonging and social cohesion among tenants, enhance communication channels, and leverage community resources to create a supportive and inclusive living environment.
6. Understanding Offensive Behaviours
This module addresses the issue of offensive behaviors within social housing settings, including harassment, discrimination, and antisocial conduct.
Students will learn how to recognize and respond to offensive behaviors in a sensitive and culturally competent manner.
Strategies for prevention, de-escalation, and conflict resolution will be explored, along with legal and ethical considerations in managing challenging situations.
7. Role of Social Workers and Housing Officers
This module examines the roles and responsibilities of social workers and housing officers in supporting tenants and addressing social, economic, and health-related challenges.
Topics include case management, advocacy, crisis intervention, and referral services.
Students will learn about interdisciplinary collaboration, ethical principles, and best practices in delivering person-centered support to individuals and families in social housing.
8. Career Prospects of a Social Housing Manager
This module explores career pathways and opportunities in the field of social housing management.
Students will gain insight into the skills, qualifications, and professional development pathways needed to pursue a career as a social housing manager.
Guest speakers from the industry and networking opportunities will provide valuable insights into job prospects, career advancement, and emerging trends in the field.
This course is suitable for both current practitioners seeking to enhance their skills as well as individuals aspiring to enter any related profession. It is a valuable opportunity to advance your expertise and strengthen your CV since you will receive a recognised qualification upon completion.
This course is open to learners from any academic background who are aged 16 and above. While there are no strict prerequisites, having a good grasp of the English language, numeracy, and ICT will be beneficial for a more seamless learning experience.
Certainly! Upon successful completion of this course, you will receive a CPD Accredited Certificate of Achievement.