How to Get in Front of Conflict Before it Gets in Front of You When the Marine Corps plots a critical incident on a timeline going from left to right, the conflict itself is referred to as 'bang.' What happens to the right of that on the timeline is where the fighting begins; where you WANT to be is on the left - where preparation and enhanced observation skills can combine to help prevent the conflict from occurring. As project professionals, our trenches look a little different than those of the Marines, but our conflict timelines-and the skillsets that can get us in front of workplace conflict-are strikingly similar. In this presentation, we will explore many facets of conflict, including which types to stimulate and which types to minimize in order to keep your teams innovating and collaborating. Drawing on her experience working in conflict and post-conflict zones, Christa will provide insight into: recognizing physiological cues of discomfort; anticipating interpersonal conflict before it occurs; de-escalating emotional situations; mastering difficult conversations; and mediating interpersonal conflict to create a positive outcome. Translating critical scientific findings from an elite Marine Corps training program into the language of projects, she will share tools and techniques aimed to keep you and your projects well to the 'left of bang.'
The Marketing Executive Strategies Course is designed to give learners a deep understanding of strategic marketing principles, consumer behaviour, and communication frameworks that shape competitive marketing plans. From the fundamentals of marketing through to brand positioning, pricing strategy, and digital channels, this course unpacks a structured approach to marketing from both strategic and analytical standpoints. Each module is carefully structured to build insight into how marketing professionals evaluate environments, understand market segments, analyse competitors, and map out campaigns that are both relevant and results-focused. With 36 modules spanning market research, product strategy, communications, and planning methodologies, this course provides the building blocks needed to create confident, data-driven marketing decisions. Whether you're reviewing consumer trends or fine-tuning messaging for different platforms, the content is designed to reflect today’s dynamic marketing landscape while keeping strategy at the centre. Ideal for those looking to sharpen their strategic thinking, strengthen brand narratives, and understand the mechanisms behind long-term marketing success. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Basics of Marketing Module 02: The Marketing Process Module 03: Strategic Marketing Module 04: Marketing Environment Module 05: Market Segmentations Module 06: Consumer Buying Behaviour Module 07: Business Markets and Buying Behaviour Module 08: Marketing Research Module 09: Product Strategy Module 10: Branding Strategy Module 11: Product Life Cycle Module 12: Pricing Strategy Module 13: Marketing Channels Module 14: Integrated Marketing Communications Module 15: Advertising and Sales Promotion Module 16: Personal Selling and Public Relations Module 17: Direct and Digital Marketing Module 18: What is Marketing? Module 19: Common Marketing Types (I) Module 20: Common Marketing Types (II) Module 21: The Marketing Mix Module 22: Communicating the Right Way Module 23: Customer Communications Module 24: Marketing Goals Module 25: The Marketing Funnel Module 26: Marketing Mistakes (I) Module 27: Marketing Mistakes (II) Module 28: An Introduction to Strategic Planning Module 29: Development of a Strategic Plan Module 30: Strategic Planning for Marketing Module 31: Strategic and Marketing Analysis Module 32: Internal Analysis Module 33: External Analysis Module 34: Market Segmentation, Targeting and Positioning Module 35: Approaches to Customer Analysis Module 36: Approaches to Competitor Analysis Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Marketing Executive Strategies training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Marketing Executive Strategies training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
Overview This Life Coach Masterclass course will unlock your full potential and will show you how to excel in a career in Life Coach Masterclass. So upskill now and reach your full potential. Everything you need to get started in Life Coach Masterclass is available in this course. Learning and progressing are the hallmarks of personal development. This Life Coach Masterclass will quickly teach you the must-have skills needed to start in the relevant industry. In This Life Coach Masterclass Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Life Coach Masterclass skills to help you advance your career. Acquire a comprehensive understanding of various Life Coach Masterclass topics and tips from industry experts. Learn in-demand Life Coach Masterclass skills that are in high demand among UK employers, which will help you to kickstart your career. This Life Coach Masterclass course covers everything you must know to stand against the tough competition in the Life Coach Masterclass field. The future is truly yours to seize with this Life Coach Masterclass. Enrol today and complete the course to achieve a Life Coach Masterclass certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Life Coach Masterclass course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Life Coach Masterclass course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Life Coach Masterclass course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Life Coach Masterclass is suitable for anyone aspiring to start a career in Life Coach Masterclass; even if you are new to this and have no prior knowledge on Life Coach Masterclass, this course is going to be very easy for you to understand. And if you are already working in the Life Coach Masterclass field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Life Coach Masterclass course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Life Coach Masterclass course has no prerequisite. You don't need any educational qualification or experience to enrol in the Life Coach Masterclass course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Life Coach Masterclass course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction What You Will Learn 00:06:00 Get To Know Your Instructor 00:02:00 PART 1: LIFE COACHING CERTIFICATION What Is Life Coaching 00:05:00 The Benefits Of Becoming A Life Coach 00:04:00 The Difference Between Coaching, Therapy, Mentoring & Training 00:03:00 The Responsibilities Of A Life Coach 00:03:00 Coaching Fundamentals Coaching Fundamentals Overview 00:02:00 Listening Introduction 00:02:00 The 3 Kinds Of Listening As A Coach 00:05:00 Your Listening Template 00:11:00 Questioning Introduction 00:01:00 Questioning & Coaching 00:03:00 How Coaching Questions Are Different From Normal Questions 00:02:00 The Different Types Of Coaching Questions 00:12:00 Questions Summary 00:03:00 Building Trust Introduction 00:01:00 The Trust Checklist Exercise 00:03:00 How To Build Trust As A Coach 00:08:00 More Trust Building Strategies 00:05:00 Understanding Personalities Understanding Personalities Overview 00:03:00 Big Five Personality Model 00:02:00 Myers Briggs Personality Model 00:04:00 Your Personality Model 00:09:00 How To Bring Out Your Strengths With This Model 00:10:00 Coaching Models Explained Coaching Models Introduction 00:02:00 GROW Model Explained 00:05:00 STEPPPA Model Explained 00:08:00 FUEL Model Explained 00:03:00 CLEAR Model Explained 00:04:00 Why We Will Use The GROW Model 00:01:00 Coaching Step 1: Goal Setting Step 1 Introduction 00:03:00 Why Defining Your Values Is Important 00:03:00 How To Define Your Personal Values 00:06:00 What Does Your Ideal Life Look Like? 00:04:00 The 4 Biggest Goal Setting Mistakes To Avoid 00:06:00 Stretch Goals Explained 00:03:00 Why You Should Start With Long Term Goals 00:05:00 Setting Your First Long Term Goal 00:06:00 Turning Long Term Goals Into Short Term Goals 00:05:00 Next Steps 00:01:00 Coaching Step 2: Reality Step 2 Introduction 00:01:00 Status Quo Explained 00:06:00 Wheel Of Life Excercise Explained 00:06:00 Big Rocks Exercise Explained 00:05:00 Coaching Example Step 2 00:05:00 Coaching Step 3: Options & Obstacles Step 3 Introduction 00:01:00 How To Brainstorm With Your Client(s) 00:05:00 How To Evaluate Your Brainstorming Ideas 00:05:00 'Spheres Of Influence' Excerise Explained 00:03:00 'Not To Do List' Exercise Explained 00:04:00 Coaching Example Step 3 00:07:00 Coaching Step 4: Will & Action Planning Step 4 Introduction 00:01:00 The 80/20 Rule Applied To Coaching 00:04:00 How To Design An Action Plan 00:03:00 Coaching Example Step 4 00:05:00 GROW Model Recap 00:03:00 How To Structure Your Coaching Sessions Structuring Your Sessions Introduction 00:01:00 How To Define Your Coaching Ground Rules 00:03:00 How Much Should You Charge 00:05:00 The Pre Coaching Call 00:03:00 Your First Coaching Session 00:03:00 Progress Evaluation Sessions 00:05:00 My Recommended Coaching Timeline 00:03:00 Client Coach Relationship Client Coach Relationship Intro 00:01:00 What Clients Expect From Their Coaches 00:04:00 Why Clients Choose One Coach Over Another 00:02:00 Client Coach Boundaries 00:03:00 How To Retain Clients Long Term 00:05:00 Advanced Coaching Strategies Advanced Coaching Strategies Introduction 00:01:00 Reframing Explained 00:07:00 Managing Emotional States 00:07:00 Understanding Representational Systems 00:08:00 Personal SWOT Analysis 00:06:00 Johari Window - Developing Self Awareness 00:05:00 Giving Good Feedback As A Coach 00:05:00 PART 2: HOLISTIC HEALTH COACHING CERTIFICATION Part 2 Introduction 00:03:00 What It Means To Be Healthy 00:04:00 What Does A Health Coach Do? 00:03:00 How Can You Combine Life Coaching & Health Coaching 00:02:00 Diet & Nutrition Fundamentals Diet Introduction 00:01:00 Your Health & Diet: How They Are Linked 00:04:00 The Consequences Of Following A Bad Diet 00:04:00 How To Eat For Longevity 00:02:00 What Are Calories? Explained 00:04:00 The Relationship Between Bodyweight And Health 00:05:00 Calories & Bodyweight In A Healthy Diet 00:02:00 The Surprising Results Of The Twinkie Diet 00:02:00 The Relationship Between Weight Loss And Health 00:03:00 Figuring Out How Many Daily Calories You Need 00:02:00 Calculating Your Total Daily Calories 00:03:00 Healthy Weight Ranges 00:02:00 The Best Foods For A Healthier Life 00:02:00 Best Protein Foods 00:01:00 Best Carbohydrate Foods 00:01:00 Best Dietary Fat Foods 00:01:00 How Much Of Each (Protein, Carbs, Fat)? 00:04:00 What About The Remaining Calories 00:01:00 Diet & Nutrition Coaching Client Assessment Introduction 00:01:00 Client Interview 00:04:00 How To Create A Diet Plan For Clients 00:09:00 Calculating BMI 00:03:00 Exercise Coaching: Cardio Cardio Introduction 00:01:00 The Different Types Of Cardio 00:02:00 Creating A Cardio Workout For A Client 00:04:00 How To Monitor Your Heart Rate During A Workout 00:02:00 Cardio vs Weigh Training - Which Is Better For Weight Loss 00:07:00 Exercise Coaching: Resistance Training Weight Training Introduction 00:01:00 Muscle Building Formula 00:07:00 The Science Behind Muscle Growth 00:04:00 Weight Training vs Bodyweight Training 00:02:00 How To Create A Beginner Workout Plan 00:09:00 5 Most Important Aspects Of Lifting Form 00:03:00 Progressive Overload 00:03:00 Hormone Health Explained Hormones Introduction 00:02:00 The 3 Types Of Hormones 00:03:00 The Endocrine System Explained 00:04:00 Hormones & Heart Disease 00:04:00 Anabolic Steroids: Why They Are So Dangerous 00:04:00 Most Important Hormones Overview 00:01:00 Insulin 00:04:00 Glucagon 00:02:00 Adrenaline 00:03:00 Cortisol 00:04:00 Ghrelin 00:02:00 Leptin 00:03:00 Thyroid Hormones 00:02:00 Estrogen 00:03:00 Growth Hormone 00:01:00 Testosterone 00:03:00 Supplements How To Build Your Own Supplement Stack 00:09:00 Top 3 Beginner Supplements For Muscle Growth 00:04:00 The Best Supplements To Boost Immunity 00:04:00 The Best Supplements For Vegans & Vegetarians 00:02:00 The Best Supplements For Joint & Bone Health 00:02:00 The Best Supplements For Fat Loss 00:04:00 Health & Fitness Motivation Health & Fitness Motivation Introduction 00:02:00 How To Get Out Of A Workout Rut 00:09:00 Health & Fitness FAQ Answered What Is Nutrient Density 00:04:00 Is Brown Sugar Better Than White Sugar 00:03:00 What Should You Train On Your First Day At The Gym? 00:07:00 Are Microwaves Harmful? 00:05:00 Fresh vs Frozen Food: Which Is Healthier 00:04:00 PART 3: WELLNESS COACHING CERTIFICATION Part 3 Introdudction 00:02:00 Stress Management The Difference Between Stress & Anxiety 00:03:00 Short vs Long Term Stress 00:02:00 The Effects Of Stress & Anxiety On Your Body 00:05:00 Proven Stress Management Strategies & Techniques 00:03:00 The Benefits Of Calm Breathing 00:03:00 Breathing Exercise #1 - Three Part Breath 00:02:00 Breathing Exercise #2 - Bellows Breath 00:02:00 Progressive Muscle Relaxation 00:03:00 Complete PMR Routine 00:07:00 Sleep Sleeping For A Longer Life 00:04:00 Tips To Fall Asleep Faster 00:03:00 Supplements For Improved Sleep 00:02:00 Emotional Self Care What Is Emotional Self Care 00:05:00 How To Accept Yourself 00:03:00 Taming Your Inner Critic 00:06:00 Getting A Different Perspecitive 00:04:00 Acknowledging Your Qualities 00:03:00 Getting Rid Of Time Consuming Commitments 00:06:00 How To Say 'No' To Others 00:05:00 Resources Resources - Life Coach Training - Guideline For The Startup 00:00:00
Ever feel like your decisions need a sharper edge? The Operational Research Training Course is built for thinkers who value logic, strategy, and numbers – all wrapped in a modern analytical framework. This course dives into the art of decision-making through mathematical models, algorithms, and systematic problem-solving methods. Whether you're navigating resource allocation or scheduling challenges, operational research offers the tools to handle it with elegance and precision. Perfect for analysts, managers, and those keen on data-driven strategies, this course simplifies complex processes into measurable solutions. From linear programming to simulation, you'll explore methods that have been driving success in industries for decades. No jargon, no fluff – just clear, effective content designed to sharpen your reasoning and give structure to strategic thinking. It’s theory with purpose, taught through a format that fits into your schedule, not the other way round. Learning Outcomes: Understand the basics of Operational Research and its applications in various industries Analyse complex business problems using mathematical and statistical methods Implement various Operational Research techniques to improve business operations Apply Decision Theory to make informed and effective business decisions Use Project Network Analysis to manage complex projects Our Operational Research Training course is designed to equip you with the skills and knowledge necessary to optimize business operations. Through this course, you will gain an in-depth understanding of various Operational Research techniques, including the Assignment Problem, Transportation Problem, Project Network Analysis, Decision Theory, and Queuing Theory. You will learn how to apply these techniques to solve complex business problems and improve efficiency. This course is perfect for business owners, managers, and professionals who want to improve their operational efficiency and decision-making abilities. It is also suitable for students and researchers who want to explore the field of Operational Research and its applications. Operational Research Training Course Curriculum Section 01: Overview of Operational Research Section 02: Assignment Problem Section 03: Transportation Problem Section 04: Project Network Analysis Section 05: Decision Theory Section 06: Queuing Theory How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Operational Research Analyst: £25,000 - £60,000 Business Analyst: £25,000 - £60,000 Operations Manager: £25,000 - £70,000 Project Manager: £25,000 - £80,000 Data Analyst: £25,000 - £50,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
Foods are sensitive things and there are many potential health hazards related to food if foods aren't produced and handled properly. That's why there are many legal responsibilities in food handling. Anyone who wants to work in the food sector must be aware of the food hygiene best practices before involved in food handling and catering. This Food Safety in Catering (UK) Course is designed to teach the learners about every aspect of food safety and hygiene that is required to prevent health hazards related to food. This course covers the essential rules and legal responsibilities that every professional working in the catering or hospitality sector should know. You'll learn about the best food hygiene practices to prepare, maintain and serve safe foods for your customers. These include storing food correctly, keeping ingredients at the right temperature, cleanliness of the kitchen and looking after your own personal hygiene. In the UK, it is a legal requirement that all food handlers are trained in food safety or adequately supervised. Completion of the activities in the course will, therefore, provide evidence of suitable training. What you'll learn Maintain excellent food safety in the workplace and achieve good EHO scores. Who is this Course for? This course a perfect fit for anyone who is involved in food handling and catering such as: Managers Food retailers Restaurant owners Chefs Waiters Catering staffs Requirements Nor formal qualification is required to take this course. This course fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction Introduction FREE 00:03:00 Delivery: area of focus contamination Contamination FREE 00:04:00 Back up storage: area of focus direct cross contamination Back up storage: area of focus sources direct cross contamination and fridges. 00:03:00 Back up storage: Area of focus requirements for bacterial growth Back up storage: Area of focus requirements for bacterial growth 00:05:00 A recap and tips for fridge safety 00:02:00 Back up storage tasks 00:01:00 Preparation: Area of focus indirect cross contamination An introduction to indirect cross contamination 00:01:00 Examples of indirect cross contamination 00:02:00 Cross contamination controls 00:02:00 Preparation: Area of focus personal hygiene. Personal Hygiene Exercise 00:01:00 Personal Hygiene standards and risks of poor hygiene 00:05:00 Hand washing task 00:01:00 Preparation: Area of focus food poisoning Introduction to food poisoning 00:02:00 Food Poisoning symptoms exercise 00:04:00 Course recap 00:05:00 The affect of temperature on bacteria The affect of temperature on bacteria 00:05:00 Focus on temperature 00:04:00 Introducing the temperature task 00:01:00 A reminder of the turkey 00:01:00 Service; areas of focus buffets and allergens Buffet temperatures 00:03:00 Allergens 00:06:00 Allergens: an update in legislation 00:01:00 Allergen and buffet task 00:01:00 A food safety audit: Area of focus pest control Examples of pests 00:03:00 Reducing the risk of pests 00:02:00 Pest task 00:01:00 A food safety audit; Area of focus structure 2 lectures Examining the structure 00:04:00 A structural task 00:01:00 A food safety audit: area of focus cleaning and disinfection. Cleaning and disinfection definitions 00:03:00 Checking your standards 00:01:00 Cleaning task 00:01:00 Paper work and revision Due Diligence 00:02:00 Paper work and revision 00:01:00 A final goodbye 00:01:00 Resources Resources - Food Safety in Catering (UK) 00:00:00