931 Leadership Skills courses delivered On Demand

Conflict Resolution Skills (On-Demand) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

Leading People through Change: On-Demand: On-Demand Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What you will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications

CIPD Level 5 Associate Diploma in People Management: People Management Are you willing to experience theoretical knowledge along with real-world application? Then our level 5 associate diploma in Level 5 Associate Diploma in People Management course is perfect for you. In our Level 5 Associate Diploma in People Management course, students will learn about organisational performance, work culture, professional conduct, and respecting others. Also, our Level 5 Associate Diploma in People Management course explains how to build customer relationships, talent management, and workforce planning. You will be recognised for your performance and contributions throughout our Level 5 Associate Diploma in People Management course. In general, the development of management and leadership skills is aided by this Level 5 Associate Diploma in People Management course. Special Offers of this CIPD Level 5 Associate Diploma in People Management Course: This Level 5 Associate Diploma in People Management Course includes a FREE PDF Certificate. Lifetime access to this Level 5 Associate Diploma in People Management Course Instant access to this Level 5 Associate Diploma in People Management Course 24/7 Support Available to this Level 5 Associate Diploma in People Management Course CIPD Level 5 Associate Diploma in People Management: People Management Our Level 5 Associate Diploma in People Management course is designed to empower you with the skills needed to excel in Level 5 Associate Diploma in People Management. In this Level 5 Associate Diploma in People Management course, you'll gain insights into organizational performance, work culture, and professional conduct. Additionally, our Level 5 Associate Diploma in People Management program covers customer relationship building, talent management, and workforce planning. Your achievements in Level 5 Associate Diploma in People Management will be recognized as you progress. This comprehensive Level 5 Associate Diploma in People Management course also focuses on developing strong management and leadership abilities, setting you up for success in any organization. Who is this course for? CIPD Level 5 Associate Diploma in People Management: People Management In order to improve their strategic HR abilities, mid-level HR professionals should pursue this level 5 associate diploma in people management course. Special Note: Our Level 5 Associate Diploma in People Management: People Management Course is Knowledge-based not a regulated course. To get Qualified, you may choose the following options: CIPD CIPD-Intermediate CIPD-Advanced CIPD-hr-practice CIPD Level 3 Foundation Certificate in People Practice CIPD Level 5 Associate Diploma in People Management CIPD Level 5 Associate Diploma in Organisational Learning and Development CIPD Level 7 Advanced Diploma in Strategic Learning and Development Level-3-CIPD Requirements CIPD Level 5 Associate Diploma in People Management: People Management To enrol in this Level 5 Associate Diploma in People Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 5 Associate Diploma in People Management Course. Be energetic and self-motivated to complete our Level 5 Associate Diploma in People Management People Management Course. Basic computer Skill is required to complete our People Management: People Management Course. If you want to enrol in our People Management: People Management Course, you must be at least 15 years old. Career path CIPD Level 5 Associate Diploma in People Management: People Management You can begin a career as an HR manager, HR business partner, head of HR, or HR director after finishing this level 5 associate diploma in people management course.

Building High Performance Project Teams: On-Demand This course pulls together the most current and popular theories and writings on this complex topic and presents this amalgamated view in a highly interactive workshop and activity-based approach. Students will understand and have the skills required to build and participate in high-performance project teams and will possess the insight to proactively affect change within their respective organizations by guiding the existing culture to one that promotes high performance. What You Will Learn At the end of this program, you will be able to: Define a team and describe the optimum team size for effective performance Describe characteristics and guiding behaviors of high-performance teams Describe the major elements of each development stage in two distinct models Recognize cultural barriers in achieving high performance List the attributes of a high-performing corporate culture Assess your own corporate culture Discuss corporate leadership as a factor in building high-performance project teams Describe the three A's of selecting team members State three leadership responsibilities Describe leadership responsibilities, styles, and roles List and describe the eight components of the team charter model for building high-performance teams Foundation Concepts The Nature of Teams Characteristics of High-Performance Teams Understanding Team Development Stages of Team Development - Model 1 Stages of Team Development - Model 2 Designing a High-Performance Culture Corporate Cultures Corporate Leadership Establishing the Attributes of High Performance Choosing the Right People Team Effectiveness Team Leadership The Team Charter Model

Building High Performance Project Teams: On-Demand This course pulls together the most current and popular theories and writings on this complex topic and presents this amalgamated view in a highly interactive workshop and activity-based approach. Students will understand and have the skills required to build and participate in high-performance project teams and will possess the insight to proactively affect change within their respective organizations by guiding the existing culture to one that promotes high performance. What You Will Learn At the end of this program, you will be able to: Define a team and describe the optimum team size for effective performance Describe characteristics and guiding behaviors of high-performance teams Describe the major elements of each development stage in two distinct models Recognize cultural barriers in achieving high performance List the attributes of a high-performing corporate culture Assess your own corporate culture Discuss corporate leadership as a factor in building high-performance project teams Describe the three A's of selecting team members State three leadership responsibilities Describe leadership responsibilities, styles, and roles List and describe the eight components of the team charter model for building high-performance teams Foundation Concepts The Nature of Teams Characteristics of High-Performance Teams Understanding Team Development Stages of Team Development - Model 1 Stages of Team Development - Model 2 Designing a High-Performance Culture Corporate Cultures Corporate Leadership Establishing the Attributes of High Performance Choosing the Right People Team Effectiveness Team Leadership The Team Charter Model

Managing and Leading Projects Across Organizational Boundaries - Achieving Project Success in Complex Environments Through Collaborative Skills: On-Demand Significant projects today are performed by teams of people from multiple organization units and, often, multiple companies. When project managers, team leaders or technical professionals seek collaborative relationships across organizational boundaries, they often encounter a daunting array of challenges. These challenges must be dealt with effectively across business, political, team, interpersonal and personal levels to successfully meet project objectives. The goal of this course is to provide participants with a framework for improving project performance by successfully navigating through the turbulence of organizational cultures. What You Will Learn You'll learn how to: Assess an organizational culture's challenges and adapt your interpersonal skills and political acumen to meet them Apply basic tools and techniques for building relationships and gaining influence across organizational boundaries Plan a tailored, systematic approach for gaining support, resources and collaboration from individuals in organizations where you have no formal influence Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Overview of key course concepts Managing and leading: the balance and evolution Managing and leading projects versus ongoing work Organizations defined and a project manager's outlook across the structures The Path to Competency in Managing and Leading Projects Across Organizational Boundaries (MLPAOB) Organizational Cultures and Behaviors Overview of organizational culture and behaviors Organizations and change Organizational grassroots changes Political Acumen Overview of role and impact of political acumen Role of politics in organizations Political behaviors How to improve your political acumen skills Building Relationships Strategies for building relationships Balance emotion with reason "Try to understand" Inquire, consult and listen Reliability and building trust Gaining Influence Overview of gaining influence Step 1: Determine influence needs Step 2: Assess influence assets Step 3: Plan approach Step 4: Implement plan Step 5: Manage progress Planning and Implementing Your Approach Overview of Implementation Approach and Continuous Improvement (IA&CI) Enhancing Primary MLPAOB skills through: Identifying and sampling auxiliary MLPAO skills Practicing MLPAOB skills Self-reflection: developing a personal action plan (optional - time permitting) Summary What did we learn, and how can we implement this in our work environments?

Leading People Through Change (Free L&I Conference Course): On-Demand The goal of this course is for you to effectively lead and manage people through times of change. Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people's side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What You Will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications

Leading People Through Change (Free L&I Conference Course) (On-Demand) Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people's side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What you will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications

In today’s competitive landscape, businesses heavily rely on skilled marketers to promote their brand, create innovative marketing strategies, and drive sales growth. To help you stand out in the job market, we present the Sales and Marketing – CPD Accredited course, designed to equip you with essential marketing skills. The success of any business is tied to the communication, management, planning, and leadership abilities of its marketing professionals. That’s why our experts have carefully curated this Sales and Marketing course to develop your marketing expertise, making you a proficient marketer ready for the global market. In this course, you will gain expertise in Sales and Marketing, Business Administration, Data Analysis in Excel, Business Management, Financial Management and Trading, Performance Management, and Sales: Psychology of Customers and Business Strategies. These skills will enhance your ability to succeed in today’s marketing environment. Enrol in this comprehensive package and make yourself job-ready with this career-focused Sales and Marketing training. Key Features of the Course: FREE Sales and Marketing CPD-accredited certificate Get a free student ID card with Sales and Marketing training (£10 applicable for international delivery) Lifetime access to the Sales and Marketing course materials The Sales and Marketing program comes with 24/7 tutor support Get instant access to this Sales and Marketing course Learn Sales and Marketing training from anywhere in the world The Sales and Marketing training is affordable and simple to understand The Sales and Marketing training is an entirely online Benefits you'll get from choosing Apex Learning for this Sales and Marketing: Pay once and get lifetime access to 11 CPD courses from this Sales and Marketing Bundle Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Sales and Marketing courses designed by expert instructors Learn at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge of Sales and Marketing without leaving your home In this part, we'll discuss the course modules in detail so that you get a clear view of what your learning journey would be. The Sales and Marketing Skills course modules are divided into small sections for a better learning experience. Description: The Sales and Marketing – CPD Accredited course equips you with essential skills to thrive in the fast-paced world of marketing and sales. In a competitive market, having strong marketing strategies is key to driving sales and enhancing brand visibility. This course covers vital topics like digital marketing, social media marketing, business marketing, and consumer psychology, helping you effectively promote products and services. You’ll also gain expertise in content marketing, performance management, business management, and data analysis, allowing you to understand market trends and make informed decisions. Whether you're aiming to enhance sales techniques or expand your marketing knowledge, this course prepares you for various roles, including marketing management and sales leadership. Get ahead in your career with this comprehensive marketing training package and become a proficient marketer ready to excel in the global market. ★★★ Course Curriculum of the Sales and Marketing - CPD Accredited Bundle ★★★ Course 1: Sales and Marketing Skills Level 3 Module 01: Getting Started Module 02: Understanding the Talk Module 03: Getting Prepared to Make the Call Module 04: Creative Openings Module 05: Making Your Pitch Module 06: Handling Objections Module 07: Sealing the Deal Module 08: Following Up Module 09: Setting Goals Module 10: Managing Your Data Module 11: Using a Prospect Board Module 12: Wrapping Up -------- Other Courses Are --------- Course 02: Business Analysis Level 3 Course 03: Digital Marketing and Advertising Level 3 Course 04: Purchasing & Procurement Course - Level 3 Course 05: Data Analysis in Excel Level 3 Course Course 06: Business Administration Level 3 Course 07: Forex Trading and Market Structure Course 08: Risk Management Course 09: Performance Management Course 10: Customer Relationship Management Course 11: Sales: Psychology of Customers How will I get my Certificate? After successfully completing the Sales and Marketing course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sales and Marketing bundle. Requirements This Sales and Marketing course has been designed to be fully compatible with tablets and smartphones. Career path Unlock diverse career opportunities with Sales and Marketing – CPD Accredited. Explore these lucrative paths: Sales and Marketing Manager: £30,000 - £55,000 Digital Marketing Specialist: £25,000 - £45,000 Business Development Manager: £28,000 - £50,000 Brand Manager: £35,000 - £60,000 Marketing Coordinator: £22,000 - £35,000 Market Research Analyst: £25,000 - £40,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Sales and Marketing Skills Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Level 5 Administration, Secretarial & Shorthand + Executive PA Do you want to improve your understanding of business studies? If so, we have developed a highly unique Level 5 Business Administration course just for you to help you advance your abilities and learn about current business operations. You will learn the abilities necessary for the profession at Level 5 Business Administration, including administration and business communication. The Level 5 Business Administration course also includes courses on giving presentations and presenting corporate data. The Level 5 Business Administration course addresses the function of administration in both big and small organisations and teaches a range of administrative systems. This Level 5 Business Administration course will teach you how to lead a team in a professional context. So why are you still waiting? Learn the core ideas and various administrative skills needed to operate a firm by enrolling in our Level 5 Business Administration course! Learning Objectives Of Level 5 Business Administration After completing this Level 5 Business Administration course successfully, you will be able to: Learn a variety of management and business types from this Level 5 Business Administration course. Level 5 Business Administration teaches how to carry out many important functions and tasks for HR management. Level 5 Business Administration helps to extract maximum value from performance appraisals and interviews. You can develop and implement an effective marketing plan for your organisation through this Level 3 Business Administration course. Level 5 Business Administration helps to explore financial management objectives and functions. You can create business reports and delegate responsibilities to other employees, which helps build an efficient workforce with the help of this Level 5 Business Administration course. Level 5 Business Administration describes how to supervise and monitor teams and workforces of various sizes and types. Special Offers of this Business Administration: Business Administration Course This Business Administration: Business Administration Course includes a FREE PDF Certificate Lifetime access to this Business Administration: Business Administration Course. Instant access to this Business Administration: Business Administration Course. Get FREE Tutor Support to this Business Administration: Business Administration Course Level 5 Administration, Secretarial & Shorthand + Executive PA Elevate your career with our Level 5 Administration, Secretarial & Shorthand + Executive PA course, designed to equip you with essential business communication and administration skills. This Level 5 Administration, Secretarial & Shorthand + Executive PA program includes modules on delivering impactful presentations, managing corporate data, and understanding administration's role in both large and small organizations. Gain expertise in a variety of administrative systems and develop the leadership skills needed to manage a team effectively. With our Level 5 Administration, Secretarial & Shorthand + Executive PA course, you’ll be well-prepared for a dynamic career in professional administration. Who is this course for? Level 5 Administration, Secretarial & Shorthand + Executive PA This Level 5 Business Administration course is ideal for anybody in any business or office environment seeking to reach the top of the ladder. Requirements Level 5 Administration, Secretarial & Shorthand + Executive PA To enrol in this Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Administration: Business Administration Course. Be energetic and self-motivated to complete our Business Administration: Business Administration Course. Basic computer Skill is required to complete our Business Administration: Business Administration Course. If you want to enrol in our Business Administration: Business Administration Course, you must be at least 15 years old. Career path Level 5 Administration, Secretarial & Shorthand + Executive PA The following roles are appropriate for someone with this Level 5 Business Administration qualification: Business Administration Apprentice Business Administration Tutor Business and Administration Manager Business Administration – Trainer/Assessor Business Administration Manager