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Leading People Through Change (Free L&I Conference Course): On-Demand

Leading People Through Change (Free L&I Conference Course): On-Demand

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 12 hours

  • All levels

Description

Leading People Through Change (Free L&I Conference Course): On-Demand

The goal of this course is for you to effectively lead and manage people through times of change.

Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change.

In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people's side of change is crucial.

We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods.

What You Will Learn

At the end of this program, you will be able to:

  • Realize the nature of change and describe how resistance manifests in people

  • Compare prevalent change models and categorize their similarities

  • Identify and rate the skills, traits, and behaviors of effective change champions

  • Envision the future state and assess stakeholders

  • Plan for change communication, training, and risks

  • Evaluate change effectiveness using feedback and metrics

  • Develop reinforcement practices for benefits and communication

Foundation Concepts
  • What is Change?

  • Resistance to Change

  • Common Change Management Theories

  • Becoming a Change Champion

Plan
  • Envisioning the future state

  • Planning for people

  • Change management plan

Do
  • Change communication

  • Training

  • Piloting

  • Risks

Study
  • Feedback

  • Metrics

  • Variance analysis

Act
  • Benefits realization

  • Change sustainment

  • Reinforcement messaging and communications

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