2047 IT Skills courses in London delivered Online

Limited Time Sales: CPD Certified | 37 Video Lessons | Free PDF Certificate | Lifetime Access

Overview This comprehensive course on ITIL Practitioner will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This ITIL Practitioner comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this ITIL Practitioner. It is available to all students, of all academic backgrounds. Requirements Our ITIL Practitioner is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 52 lectures • 07:37:00 total length •Course Introduction!: 00:14:00 •Learning Objectives: 00:06:00 •Selecting a Management System: 00:11:00 •Systems Thinking: 00:13:00 •The 4Ps: 00:14:00 •Communication & Management Systems: 00:14:00 •Organizational Capabilities: 00:10:00 •Adopt, Adapt & Realize: 00:15:00 •Outside-in vs Inside-out Thinking: 00:11:00 •Defining a Service: 00:05:00 •Metrics & Measurement: 00:07:00 •Improvement, the Practitioner & CSI: 00:10:00 •Driving IT Service Management Summary: 00:15:00 •Checkpoint: 00:16:00 •Learning Objectives: 00:04:00 •Principles: 00:24:00 •Themes: 00:09:00 •Principles & Themes in Practice: 00:08:00 •Principles & Themes Summary: 00:03:00 •Checkpoint: 00:07:00 •Learning Objectives: 00:02:00 •Role & Impact of OCM on Improvement: 00:07:00 •OCM Activities: 00:16:00 •OCM & Systems Thinking: 00:06:00 •OCM Summary: 00:05:00 •Checkpoint: 00:10:00 •Learning Objectives: 00:01:00 •Value, Importance & Benefit of Good Communication: 00:05:00 •Principles of Communication: 00:11:00 •Role of Influence: 00:07:00 •Communication Summary: 00:05:00 •Checkpoint: 00:09:00 •Learning Objectives: 00:02:00 •CSFs, KPIs & Improvement: 00:18:00 •Analyze CSFs & KPIs in Context: 00:09:00 •Assessments: 00:04:00 •Use Metrics & Measurement Summary: 00:05:00 •Design a Report: 00:07:00 •Checkpoint: 00:08:00 •Learning Objectives: 00:02:00 •It Depends: 00:09:00 •Approach Deconstructed: 00:25:00 •Goal Question Metric (GQM) Approach Introduction: 00:08:00 •CSI Approach Summary: 00:05:00 •Checkpoint: 00:07:00 •Learning Objectives: 00:01:00 •CSI Approach for the ITIL Practitioner: 00:07:00 •CSI Approach in ITIL: 00:25:00 •CSI Approach, PRINCE2 & RESILIA: 00:06:00 •Integrating CSI with ITIL & Beyond Summary: 00:03:00 •Checkpoint: 00:06:00 •Workbooks - ITIL Practitioner - Video Training Course: 00:00:00

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview of Functional Skills - IT In today's digital age, the world of IT (Information Technology) is a realm of endless possibilities. The UK's IT sector is booming, with a projected growth rate of 3.9% annually through 2024. This Functional Skills - IT course opens doors to a thriving industry that's shaping our future. From the intricate workings of hardware to the complexities of cloud computing, this comprehensive program covers it all. Dive into the heart of IT systems and uncover the secrets behind the technology that powers our modern world. You'll explore everything from basic components to advanced concepts like virtualisation and database management. This Functional Skills - IT course isn't just about understanding technology; it's about positioning yourself at the forefront of innovation. The UK's tech sector is valued at over £184 billion and growing. By mastering IT functional skills, you're not just learning; you're investing in a future-proof career. Whether you're a curious beginner or looking to upgrade your skills, this course provides the foundation you need to thrive in the digital economy. Don't miss this opportunity to become part of the UK's digital revolution. Enrol now and transform your understanding of IT!   Get a Quick Look at The Course Content: This course in Functional Skills - IT covers the following learning points: This course in Functional Skills - IT covers the following learning points: Identify and describe various hardware elements in IT infrastructure. Explain operating systems and their role in computing. Explain operating systems and their role in computing. Grasp concepts of data storage, databases, and cloud computing. Recognise different IT management roles and career opportunities. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Functional Skills - IT. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Functional Skills - IT course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99   Who Is This Course for? Individuals seeking to enhance their basic IT knowledge and skills. Students preparing for further education in information technology. Professionals aiming to transition into IT-related roles. Job seekers looking to improve their employability in tech sectors. Anyone interested in understanding modern IT systems and practices. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Functional Skills - IT course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path IT Support Technician: £18K to £35K/year. Network Administrator: £25K to £40K./year Systems Analyst: £28K to £62K/year. IT Manager: £45k to £90k/year. Cyber Security Analyst: £35k to £60k/year. Course Curriculum Section 1: Introduction Unit 1: Introduction 00:01:00 Unit 2: Course Outline 00:06:00 Section 2: Information Technology Unit 1: Facts about Information Technology (IT) 00:05:00 Unit 2: What is Information Technology & How IT Works 00:02:00 Section 3: Components of IT Unit 1: IT Components 00:02:00 Section 4: Hardware Unit 1: What is Hardware 00:02:00 Unit 2: Examples of Computer 00:02:00 Unit 3: Computer Hardware Manufacturers 00:04:00 Unit 4: Hardware Jobs 00:05:00 Section 5: Operating System Unit 1: What is Operating System 00:02:00 Unit 2: Examples of Operating System 00:08:00 Unit 3: Operating System Jobs 00:10:00 Unit 4: OS Tools Related Jobs 00:02:00 Section 6: Application/Software Unit 1: What is Application/Software 00:03:00 Unit 2: Software Building Tools and Languages 00:03:00 Unit 3: Software/Application Building Jobs 00:03:00 Unit 4: Software/Application User Jobs 00:03:00 Section 7: Networking Unit 1: What is Computer Networking 00:02:00 Unit 2: Computer Network Companies 00:02:00 Unit 3: Network Jobs 00:04:00 Section 8: Security Unit 1: What is Computer Security 00:02:00 Unit 2: Security Companies 00:01:00 Unit 3: Security Jobs 00:03:00 Section 9: Traffic Flow & Enterprise Level IT Components Unit 1: How Information Flow within IT 00:02:00 Unit 2: Enterprise Level IT Components 00:02:00 Section 10: Storage Unit 1: What is Storage 00:05:00 Unit 2: Storage Companies and Technologies 00:02:00 Unit 3: Jobs in Storage 00:02:00 Section 11: Database Unit 1: What is Database 00:02:00 Unit 2: Database Type and Technologies 00:04:00 Unit 3: Database Jobs 00:02:00 Section 12: Virtualisation & Cloud Unit 1: What is Virtualisation 00:03:00 Unit 2: What is Cloud Technology 00:02:00 Unit 3: Virtualisation and Cloud Companies 00:02:00 Unit 4: Virtualisation and Cloud Jobs 00:02:00 Section 13: Management & Other IT Jobs Unit 1: IT Management Jobs 00:03:00 Unit 2: Other IT Jobs 00:09:00

Overview This comprehensive course on IT Professional will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This IT Professional comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this IT Professional. It is available to all students, of all academic backgrounds. Requirements Our IT Professional is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 18 lectures • 00:56:00 total length •Introducing Your Instructor: 00:02:00 •Introducing the 3 Keys of Success: 00:02:00 •Introduction to Mindset: 00:02:00 •Wheel of Life: 00:01:00 •Growth Mindset Vs. Fixed Mindset: 00:04:00 •Managing Yourself as a Company: 00:07:00 •Change is the Only Constant: 00:05:00 •Why Do People Hate IT?: 00:05:00 •Conclusion: 00:02:00 •Introduction to Soft Skills: 00:06:00 •The D.D.R. of Soft Skills: 00:04:00 •Conclusion: 00:01:00 •Introduction to Hard Skills: 00:01:00 •How to develop your Hard Skills?: 00:05:00 •Conclusion: 00:01:00 •8 Facts about Career Development: 00:06:00 •Your Action Plan and Conclusion: 00:02:00 •Assignment - IT Professional: 00:00:00

Diploma in Information Technology is one of our best selling and most popular course. The Diploma in Information Technology is organised into 6 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 48 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Contents Computer Fundamentals Computer Maintenance Computer Programming Computer Networking Basics IT Communication Internet Security Recommended Reading

Course Overview: About 87% of global consumers use at least one computer or device to access the internet daily. Mastering the essentials of computer and the internet is crucial in today’s digital age. The Learning Computer and Internet Level 2 course provides an in-depth exploration of computer systems, internet functionalities, and software applications, offering you the knowledge to navigate the digital world with ease. This course covers a wide range of computer-related topics, from fundamental operating systems and hardware to advanced concepts like cybersecurity and data protection. With engaging, interactive content, you’ll gain practical skills and insights that enhance your computer proficiency and digital competence. Embark on an enlightening journey through the digital landscape. Enrol in Learning Computer and Internet Level 2 today and elevate your computer skills to thrive in a connected world! Key Features of the Course: FREE Learning Computer and Internet Level 2 CPD-accredited certificate Get a free student ID card with Learning Computer and Internet Level 2 training (£10 applicable for international delivery) Lifetime access to the Learning Computer and Internet Level 2 course materials The Learning Computer and Internet Level 2 program comes with 24/7 tutor support Get instant access to this Learning Computer and Internet Level 2 course Learn Learning Computer and Internet Level 2 training from anywhere in the world The Learning Computer and Internet Level 2 training is affordable and simple to understand The Learning Computer and Internet Level 2 training is entirely online Who is This Course For? This course is designed for individuals seeking to build upon foundational knowledge of computer and the internet. Whether a student, professional, or enthusiast, this course will elevate your proficiency. Learning Outcome Grasp the intricacies of various operating systems and their configurations. Understand the diverse range of applications and their functionalities. Navigate through storage solutions, network components, and software tools. Comprehend the concept of licensing and its implications. Become adept in word processing, spreadsheets, and creating presentations. Learn the terminologies of networking, ensuring smooth connectivity. Safeguard yourself online and understand the fundamentals of digital security. Acquire skills to use browsers, e-mails, and collaborative platforms effectively. Why Enrol in This Course: Enrolling in "Learning Computer and Internet Level 2" is your gateway to a world of opportunities and possibilities. You will develop essential skills in high demand across various industries, making you a valuable asset in the job market. Our course is top-reviewed, recently updated to reflect the latest trends, and aligns with the evolving digital landscape, ensuring you stay ahead in the digital race. Requirements: Enrolling in this Learning Computer and Internet Level 2 course requires a basic understanding of computer usage. No prior technical knowledge is needed, making it accessible to beginners and those looking to refresh their skills. Career Path: Upon completing this Learning Computer and Internet Level 2 course, you'll be well-equipped to pursue various professions in the digital domain. Here are seven course-related professions in the UK, along with their average salaries: IT Support Specialist: £25,000 - £40,000 per year Data Entry Clerk: £18,000 - £25,000 per year Digital Marketing Assistant: £20,000 - £30,000 per year Office Administrator: £18,000 - £25,000 per year Cybersecurity Analyst: £30,000 - £50,000 per year Web Developer: £25,000 - £45,000 per year Database Administrator: £30,000 - £50,000 per year Certification: Upon completing the Learning Computer and Internet Level 2 course, learners will be awarded a CPD certificate, validating their enhanced knowledge of computer and the Internet. Course Curriculum 6 sections • 81 lectures • 22:23:00 total length •What is an Operating System: 00:48:00 •Configuring the Operating System: 00:06:00 •What is an Application: 00:10:00 •Using Control Panel: 00:18:00 •Hardware and Peripherals: 00:07:00 •Storage: 00:12:00 •Connectivity Devices: 00:05:00 •Network Components: 00:09:00 •Software and Concepts: 00:11:00 •Licensing: 00:06:00 •Using Software: 00:07:00 •Software Tools: 00:10:00 •Software: 00:14:00 •Hardware, Devices, and Peripherals: 00:05:00 •Backup and Restore: 00:03:00 •Application Features: 01:21:00 •Working with Word Processing: 00:44:00 •Working with Spreadsheets: 00:49:00 •Making a Presentation: 01:08:00 •Databases: 00:34:00 •Collaboration: 00:03:00 •Course Introduction: 00:02:00 •Web Browsers: 00:46:00 •Networking Terminology: 00:35:00 •E-mail: 00:38:00 •Communicating in the Modern World: 00:14:00 •Protecting Yourself: 00:15:00 •Web Searching: 00:31:00 •Protecting Yourself: 00:31:00 •Identify Components of a Personal Computer IPU: 00:08:00 •Sign In to Windows 8: 00:07:00 •Signing In to Windows 8 and Managing Tiles: 00:08:00 •Navigate the Start Screen: 00:18:00 •Using the Account ID Menu: 00:02:00 •Access and Identify the Charms: 00:03:00 •Viewing the Charms: 00:02:00 •Modern Apps and Common Navigation Features: 00:03:00 •Navigating a Modern App: 00:07:00 •Multitasking with Apps: 00:05:00 •Working with Multiple Apps: 00:05:00 •Navigate the Desktop IPU: 00:07:00 •Navigating The desktop: 00:07:00 •Manage Files and Folders with File Explorer IPU: 00:09:00 •Managing Files and Folders: 00:15:00 •Elements of a Desktop Window: 00:12:00 •Working with the Elements of a Desktop Window: 00:10:00 •Creating and Modifying Files with Wordpad: 00:14:00 •Printing a Document: 00:05:00 •Navigate Internet Explorer 10: 00:08:00 •Navigating Internet Explorer 10: 00:09:00 •Browse the Web: 00:12:00 •Using Internet Explorer and Share: 00:08:00 •Customize the Start Screen: 00:07:00 •Creating Groups on the Start Screen: 00:03:00 •Changing PC Setting: 00:07:00 •Customize the Desktop IPU: 00:09:00 •Personalizing the Desktop: 00:11:00 •Set Privacy Levels and Passwords: 00:05:00 •Changing Your Password: 00:05:00 •Use Windows Defender IPU: 00:05:00 •Changing Windows Defender Settings: 00:06:00 •Store and Share Files with SkyDrive: 00:03:00 •What Makes Windows 10 Different?: 00:14:00 •Primary Feature Overview: 00:14:00 •Navigating and Using Windows 10: 00:36:00 •Course Overview: 00:13:00 •Types of Security Threats: 00:29:00 •Social Engineering: 00:30:00 •Identity Theft: 00:29:00 •Data Classification: 00:28:00 •Types of Classifications: 00:18:00 •Protecting Your Digital Information: 00:45:00 •Password Management: 00:13:00 •Malware: 00:17:00 •Software Detection: 00:28:00 •Security from End-to-End: 00:26:00 •Secure E-mail Use: 00:21:00 •Secure Web Browsing: 00:29:00 •Piracy: 00:16:00 •Security Policies: 00:18:00 •Moving Forward: 00:12:00

Acquire the complete set of soft skills you need to succeed in the competitive world of business with the Interpersonal and Administrative Management course. The skills and knowledge you learn in the Interpersonal and Organisational Soft Skills course will give you the confidence and the ability to interact effectively with others in a professional setting. Soft skills are personal attributes that an employee needs in order to be successful in their role. The Interpersonal and Organisational Soft Skills course is designed to enhance your soft skills and increase your chances of professional development. Add a whole set of amazing new skills to your CV and increase your employability with this course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join this course today - gear up with the essential skills to set yourself up for excellence! The Interpersonal and Organisational Soft Skills course will help you: Develop your public speaking skills Identify the attributes required for a good interpersonal relationship Improve your current habits and routines to ensure you are super organised Find out how to fight procrastination Understand how to manage a project from start to finish Write project goals and achieve deliverables Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Interpersonal and Organisational Soft Skills Course What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn from Networking Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Interpersonal and Organisational Soft Skills course. CPD 30 CPD hours / points Accredited by CPD Quality Standards Certificates CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Step into the dynamic realm of IT with our 'IT Support Technician: Troubleshooting and Technical Expertise' course. Dive deep into the intricacies of computer hardware, software, and the cloud, ensuring a foundation that is not just firm but future-proof. From networking essentials to the rudiments of cybersecurity, this curriculum embraces the most sought-after skills, placing you at the forefront of technical innovation. And it doesn't stop there. This course emphasises professional growth, equipping you with the prowess to shine brightly in the vast constellation of the IT sector. Amidst an age dominated by technology, the demand for proficient IT support technicians has skyrocketed. With modules tailored to render a comprehensive understanding of both system administration and the nuances of troubleshooting, every learner is instilled with the confidence to tackle real-world technical challenges. Let this be your stepping stone to mastery, and your passport to a prosperous career. Learning Outcomes Acquire a foundational knowledge of computer hardware, software, and system administration. Understand and apply networking fundamentals in varied IT environments. Identify and mitigate potential cybersecurity threats. Develop proficiency in diagnosing and rectifying software and hardware anomalies. Gain insights into storage solutions, with a special emphasis on cloud computing. Why buy this IT Support Technician: Troubleshooting and Technical Expertise? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this IT Support Technician: Troubleshooting and Technical Expertise for? Aspiring IT support technicians eager to enter the tech industry. Current IT professionals wishing to upscale or refresh their technical knowledge. Individuals interested in cybersecurity fundamentals. System administrators looking to enhance their troubleshooting skills. Anyone aiming to gain a comprehensive understanding of storage and cloud solutions. Career path IT Support Technician - Average salary range in the UK: £18,000 - £30,000 System Administrator - Average salary range in the UK: £25,000 - £50,000 Network Engineer - Average salary range in the UK: £30,000 - £60,000 Cybersecurity Analyst - Average salary range in the UK: £30,000 - £55,000 Cloud Solutions Architect - Average salary range in the UK: £60,000 - £90,000 IT Consultant - Average salary range in the UK: £40,000 - £80,000 Prerequisites This IT Support Technician: Troubleshooting and Technical Expertise does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IT Support Technician: Troubleshooting and Technical Expertise was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to IT Support Technician Introduction to IT Support Technician 00:15:00 Module 02: Computer Hardware and Software Computer Hardware and Software 00:10:00 Module 03: Networking Fundamentals Networking Fundamentals 00:16:00 Module 04: System Administration System Administration 00:21:00 Module 05: Cybersecurity Basics Cybersecurity Basics 00:12:00 Module 06: Professional Development and Career Skills Professional Development and Career Skills 00:10:00 Module 07: Troubleshooting Software and Hardware Issues Troubleshooting Software and Hardware Issues 00:14:00 Module 08: Storage and Cloud Computing Storage and Cloud Computing 00:15:00