2042 IT Skills courses delivered Online

Course Overview: About 87% of global consumers use at least one computer or device to access the internet daily. Mastering the essentials of computer and the internet is crucial in today’s digital age. The Learning Computer and Internet Level 2 course provides an in-depth exploration of computer systems, internet functionalities, and software applications, offering you the knowledge to navigate the digital world with ease. This course covers a wide range of computer-related topics, from fundamental operating systems and hardware to advanced concepts like cybersecurity and data protection. With engaging, interactive content, you’ll gain practical skills and insights that enhance your computer proficiency and digital competence. Embark on an enlightening journey through the digital landscape. Enrol in Learning Computer and Internet Level 2 today and elevate your computer skills to thrive in a connected world! Key Features of the Course: FREE Learning Computer and Internet Level 2 CPD-accredited certificate Get a free student ID card with Learning Computer and Internet Level 2 training (£10 applicable for international delivery) Lifetime access to the Learning Computer and Internet Level 2 course materials The Learning Computer and Internet Level 2 program comes with 24/7 tutor support Get instant access to this Learning Computer and Internet Level 2 course Learn Learning Computer and Internet Level 2 training from anywhere in the world The Learning Computer and Internet Level 2 training is affordable and simple to understand The Learning Computer and Internet Level 2 training is entirely online Who is This Course For? This course is designed for individuals seeking to build upon foundational knowledge of computer and the internet. Whether a student, professional, or enthusiast, this course will elevate your proficiency. Learning Outcome Grasp the intricacies of various operating systems and their configurations. Understand the diverse range of applications and their functionalities. Navigate through storage solutions, network components, and software tools. Comprehend the concept of licensing and its implications. Become adept in word processing, spreadsheets, and creating presentations. Learn the terminologies of networking, ensuring smooth connectivity. Safeguard yourself online and understand the fundamentals of digital security. Acquire skills to use browsers, e-mails, and collaborative platforms effectively. Why Enrol in This Course: Enrolling in "Learning Computer and Internet Level 2" is your gateway to a world of opportunities and possibilities. You will develop essential skills in high demand across various industries, making you a valuable asset in the job market. Our course is top-reviewed, recently updated to reflect the latest trends, and aligns with the evolving digital landscape, ensuring you stay ahead in the digital race. Requirements: Enrolling in this Learning Computer and Internet Level 2 course requires a basic understanding of computer usage. No prior technical knowledge is needed, making it accessible to beginners and those looking to refresh their skills. Career Path: Upon completing this Learning Computer and Internet Level 2 course, you'll be well-equipped to pursue various professions in the digital domain. Here are seven course-related professions in the UK, along with their average salaries: IT Support Specialist: £25,000 - £40,000 per year Data Entry Clerk: £18,000 - £25,000 per year Digital Marketing Assistant: £20,000 - £30,000 per year Office Administrator: £18,000 - £25,000 per year Cybersecurity Analyst: £30,000 - £50,000 per year Web Developer: £25,000 - £45,000 per year Database Administrator: £30,000 - £50,000 per year Certification: Upon completing the Learning Computer and Internet Level 2 course, learners will be awarded a CPD certificate, validating their enhanced knowledge of computer and the Internet. Course Curriculum 6 sections • 81 lectures • 22:23:00 total length •What is an Operating System: 00:48:00 •Configuring the Operating System: 00:06:00 •What is an Application: 00:10:00 •Using Control Panel: 00:18:00 •Hardware and Peripherals: 00:07:00 •Storage: 00:12:00 •Connectivity Devices: 00:05:00 •Network Components: 00:09:00 •Software and Concepts: 00:11:00 •Licensing: 00:06:00 •Using Software: 00:07:00 •Software Tools: 00:10:00 •Software: 00:14:00 •Hardware, Devices, and Peripherals: 00:05:00 •Backup and Restore: 00:03:00 •Application Features: 01:21:00 •Working with Word Processing: 00:44:00 •Working with Spreadsheets: 00:49:00 •Making a Presentation: 01:08:00 •Databases: 00:34:00 •Collaboration: 00:03:00 •Course Introduction: 00:02:00 •Web Browsers: 00:46:00 •Networking Terminology: 00:35:00 •E-mail: 00:38:00 •Communicating in the Modern World: 00:14:00 •Protecting Yourself: 00:15:00 •Web Searching: 00:31:00 •Protecting Yourself: 00:31:00 •Identify Components of a Personal Computer IPU: 00:08:00 •Sign In to Windows 8: 00:07:00 •Signing In to Windows 8 and Managing Tiles: 00:08:00 •Navigate the Start Screen: 00:18:00 •Using the Account ID Menu: 00:02:00 •Access and Identify the Charms: 00:03:00 •Viewing the Charms: 00:02:00 •Modern Apps and Common Navigation Features: 00:03:00 •Navigating a Modern App: 00:07:00 •Multitasking with Apps: 00:05:00 •Working with Multiple Apps: 00:05:00 •Navigate the Desktop IPU: 00:07:00 •Navigating The desktop: 00:07:00 •Manage Files and Folders with File Explorer IPU: 00:09:00 •Managing Files and Folders: 00:15:00 •Elements of a Desktop Window: 00:12:00 •Working with the Elements of a Desktop Window: 00:10:00 •Creating and Modifying Files with Wordpad: 00:14:00 •Printing a Document: 00:05:00 •Navigate Internet Explorer 10: 00:08:00 •Navigating Internet Explorer 10: 00:09:00 •Browse the Web: 00:12:00 •Using Internet Explorer and Share: 00:08:00 •Customize the Start Screen: 00:07:00 •Creating Groups on the Start Screen: 00:03:00 •Changing PC Setting: 00:07:00 •Customize the Desktop IPU: 00:09:00 •Personalizing the Desktop: 00:11:00 •Set Privacy Levels and Passwords: 00:05:00 •Changing Your Password: 00:05:00 •Use Windows Defender IPU: 00:05:00 •Changing Windows Defender Settings: 00:06:00 •Store and Share Files with SkyDrive: 00:03:00 •What Makes Windows 10 Different?: 00:14:00 •Primary Feature Overview: 00:14:00 •Navigating and Using Windows 10: 00:36:00 •Course Overview: 00:13:00 •Types of Security Threats: 00:29:00 •Social Engineering: 00:30:00 •Identity Theft: 00:29:00 •Data Classification: 00:28:00 •Types of Classifications: 00:18:00 •Protecting Your Digital Information: 00:45:00 •Password Management: 00:13:00 •Malware: 00:17:00 •Software Detection: 00:28:00 •Security from End-to-End: 00:26:00 •Secure E-mail Use: 00:21:00 •Secure Web Browsing: 00:29:00 •Piracy: 00:16:00 •Security Policies: 00:18:00 •Moving Forward: 00:12:00

Acquire the complete set of soft skills you need to succeed in the competitive world of business with the Interpersonal and Administrative Management course. The skills and knowledge you learn in the Interpersonal and Organisational Soft Skills course will give you the confidence and the ability to interact effectively with others in a professional setting. Soft skills are personal attributes that an employee needs in order to be successful in their role. The Interpersonal and Organisational Soft Skills course is designed to enhance your soft skills and increase your chances of professional development. Add a whole set of amazing new skills to your CV and increase your employability with this course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join this course today - gear up with the essential skills to set yourself up for excellence! The Interpersonal and Organisational Soft Skills course will help you: Develop your public speaking skills Identify the attributes required for a good interpersonal relationship Improve your current habits and routines to ensure you are super organised Find out how to fight procrastination Understand how to manage a project from start to finish Write project goals and achieve deliverables Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Interpersonal and Organisational Soft Skills Course What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn from Networking Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Interpersonal and Organisational Soft Skills course. CPD 30 CPD hours / points Accredited by CPD Quality Standards Certificates CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Navigate the multifaceted domain of IT support with our 'IT Support Technician' course, a pathway to mastering the essentials of technology support in diverse environments. This curriculum embarks on a comprehensive journey, beginning with the foundational aspects of software, including operating systems and application management. As you move through the modules, you'll encounter a blend of technical knowledge and practical application, from understanding the intricacies of software licensing to mastering hardware devices and peripherals. This course is meticulously structured to equip you with not just the theoretical aspects of IT support, but also the hands-on skills required for effective troubleshooting and problem-solving in real-world scenarios. Progressing further, the course delves into the critical areas of security, including risk management, cybersecurity, and data protection. You'll gain insights into managing various threats and vulnerabilities, alongside learning the importance of robust security protocols. The course also encompasses essential knowledge in networking, covering topics from OSI layers to wireless security, preparing you for the complex nature of modern networks. Concluding with modules on basic IT literacy, the program ensures you are well-versed in healthcare IT, server management, and effective communication within IT roles. By the end of this course, you'll have a thorough understanding of the diverse components that make up IT support, ready to tackle challenges and advance your career in this dynamic field. Learning Outcomes Develop a comprehensive understanding of software systems and operating system configurations. Master the skills in hardware setup, peripheral management, and troubleshooting. Acquire in-depth knowledge of network infrastructure and wireless security. Learn to manage IT risks and implement robust cybersecurity measures. Gain expertise in healthcare IT and the implementation of EMR/EHR systems. Why choose this IT Support Technician course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this IT Support Technician course for? Aspiring IT support technicians and helpdesk professionals. Individuals seeking to transition into IT roles or enhance their tech skills. Professionals in healthcare IT looking to deepen their understanding of EMR systems. Small business owners or managers responsible for their IT infrastructure. Students pursuing a career in network or systems administration. Career path IT Support Technician: £20,000 - £35,000 Network Administrator: £25,000 - £40,000 Systems Administrator: £27,000 - £45,000 Cybersecurity Analyst: £30,000 - £55,000 Healthcare IT Specialist: £26,000 - £42,000 Helpdesk Manager: £28,000 - £48,000 Prerequisites This IT Support Technician does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IT Support Technician was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Software: What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Software and Concepts 00:11:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Software 00:14:00 Hardware, Devices, and Peripherals 00:05:00 Hardware: Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Identify the Importance of Risk Management 00:11:00 Assess Risk 00:13:00 Mitigate Risk 00:24:00 Integrate Documentation into Risk Management 00:15:00 Classify Threats and Threat Profiles 00:08:00 Perform Ongoing Threat Research 00:13:00 Resources that Aid in Research of Threats 00:03:00 Implement Threat Modeling 00:10:00 Assess the Impact of Reconnaissance Incidents 00:11:00 Performing Reconnaissance on a Network 00:07:00 Examining Reconnaissance Incidents 00:08:00 Assess the Impact of Social Engineering 00:11:00 Assessing the impact of Social Engineering 00:08:00 Assessing the Impact of Phishing 00:03:00 Types of Wireless Attacks 00:30:00 Intrusion Monitoring 00:08:00 Wireless Security Risks 00:22:00 Authentication Attacks 00:21:00 Rogue Devices 00:04:00 Public Hotspots 00:07:00 Wireless Security Monitoring 00:21:00 Device Tracking 00:18:00 WLAN Security Infrastructure 00:38:00 Management Protocols 00:23:00 Other RADIUS Solutions 00:16:00 Security: Recover from a Security Incident 00:10:00 Introduction 00:30:00 Child Safety Online 01:00:00 Secure Payment Sites 01:00:00 Online Banking 00:30:00 How To Keep Your Password Safe 00:30:00 How I Got Pharmed 01:00:00 Virus Protection 01:00:00 Self Maintenance 00:30:00 Personal Information Online 01:00:00 Is The Internet Safe? 00:30:00 Importance of Cyber Security 00:30:00 Spyware Can Destroy 00:30:00 How Does Spyware Spread? 01:00:00 How To Remove Spyware 01:00:00 Common Scams 01:00:00 Anti Spyware Program 01:00:00 The Anti Anti-Spyware Programs 00:30:00 Research And Learn More 00:30:00 Choosing The Best Anti Spyware Tool 01:00:00 Computer Security And Spyware 01:00:00 The Programs To Avoid 00:15:00 Is It Legal? 00:30:00 Checklist Of Protection 00:15:00 The Information Security Cycle 00:37:00 Information Security Controls 00:36:00 Authentication Methods 00:09:00 Cryptography Fundamentals 00:56:00 Security Policy Fundamentals 00:11:00 Social Engineering 00:32:00 Malware 00:25:00 Software-Based Threats 00:22:00 Based Threats 00:39:00 Wireless Threats and Vulnerabilities 00:43:00 Physical Threats and Vulnerabilities 00:09:00 Manage Data Security 00:47:00 Manage Application Security 00:55:00 Manage Device and Host Security 01:08:00 Manage Mobile Security 00:10:00 A Risk Analysis 00:17:00 Implement Vulnerability Assessment Tools and Techniques 00:05:00 Scan for Vulnerabilities 00:27:00 Mitigation and Deterrent Techniques 00:19:00 Respond to Security Incidents 00:23:00 Hardware and Peripherals 00:07:00 Networking: OSI Layers 00:44:00 LANs and WANs 00:14:00 Network Types 00:07:00 Transmissions 00:36:00 Cables 00:41:00 Fiber Optics 00:17:00 Converters and Connectors 00:27:00 Wireless Security 00:15:00 Authentication.prproj 00:21:00 Wireless Security Threats 00:30:00 TACACS 00:10:00 Keys 00:26:00 RADIUS 00:07:00 VPN Technologies 00:16:00 Tunneling Protocols.prproj 00:05:00 Acceptable Use 01:00:00 Common Problems 00:32:00 Troubleshooting 00:28:00 Network Technician Tools 00:50:00 Physical and Logical Issues 00:19:00 Open or Closed Ports 00:09:00 ARP Issues 00:13:00 Basic IT Literacy: Core Concepts in Healthcare IT 00:06:00 EMR EHR Issues 00:05:00 Regulations, Standards, and Stakeholders 00:14:00 HIPAA Controls and Compliance 00:08:00 Roles and Responsibilities 00:10:00 Manage Communication and Ethics Issues 00:15:00 Legal Best Practices, Requirements, and Documentation 00:09:00 Medical Document Imaging 00:04:00 Sanitation Management 00:02:00 Computing Essentials 00:05:00 Networking 00:33:00 Manage Servers and Software 00:27:00 Hardware Support 00:14:00 Set Up a Workstation 00:08:00 Troubleshoot Basic IT Issues 00:15:00 Troubleshoot Medical IT Issues 00:20:00 Implementation of an EMR EHR System 00:34:00 Change Control 00:08:00 Manage Physical and Logical Security 00:36:00 Implement Security Best Practices and Threat Mitigation Techniques 00:13:00 Manage Remote Access 00:06:00 Manage Wireless Security 00:15:00 Perform Backups and Disaster Recovery 00:16:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special IT Support Technician Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The IT Support Technician Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This IT Support Technician Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This IT Support Technician Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this IT Support Technician? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the IT Support Technician there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This IT Support Technician course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This IT Support Technician does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IT Support Technician was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This IT Support Technician is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Software: What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Software and Concepts 00:11:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Software 00:14:00 Hardware, Devices, and Peripherals 00:06:00 Hardware: Hardware and Peripherals 00:07:00 Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Identify the Importance of Risk Management 00:11:00 Assess Risk 00:13:00 Mitigate Risk 00:24:00 Integrate Documentation into Risk Management 00:15:00 Classify Threats and Threat Profiles 00:08:00 Perform Ongoing Threat Research 00:13:00 Resources that Aid in Research of Threats 00:03:00 Implement Threat Modeling 00:10:00 Assess the Impact of Reconnaissance Incidents 00:11:00 Performing Reconnaissance on a Network 00:07:00 Examining Reconnaissance Incidents 00:08:00 Assess the Impact of Social Engineering 00:11:00 Assessing the impact of Social Engineering 00:07:00 Assessing the Impact of Phishing 00:03:00 Types of Wireless Attacks 00:30:00 Intrusion Monitoring 00:08:00 Wireless Security Risks 00:22:00 Authentication Attacks 00:21:00 Rogue Devices 00:04:00 Public Hotspots 00:07:00 Wireless Security Monitoring 00:21:00 Device Tracking 00:18:00 WLAN Security Infrastructure 00:38:00 Management Protocols 00:23:00 Other RADIUS Solutions 00:16:00 Security: Introduction 00:30:00 Child Safety Online 01:00:00 Secure Payment Sites 01:00:00 Online Banking 00:30:00 How To Keep Your Password Safe 00:30:00 Common Scams 01:00:00 How I Got Pharmed 01:00:00 Virus Protection 01:00:00 Self Maintenance 00:30:00 Personal Information Online 01:00:00 Is The Internet Safe? 00:30:00 Importance of Cyber Security 00:30:00 Spyware Can Destroy 00:30:00 How Does Spyware Spread? 01:00:00 How To Remove Spyware 01:00:00 Anti Spyware Program 01:00:00 The Anti Anti-Spyware Programs 00:30:00 Research And Learn More 00:30:00 Choosing The Best Anti Spyware Tool 00:30:00 Computer Security And Spyware 01:00:00 The Programs To Avoid 00:15:00 Is It Legal? 00:30:00 Checklist Of Protection 00:15:00 The Information Security Cycle 00:37:00 Information Security Controls 00:36:00 Authentication Methods 00:09:00 Cryptography Fundamentals 00:56:00 Security Policy Fundamentals 00:11:00 Social Engineering 00:32:00 Malware 00:25:00 Software-Based Threats 00:22:00 Based Threats 00:39:00 Wireless Threats and Vulnerabilities 00:43:00 Physical Threats and Vulnerabilities 00:09:00 Manage Data Security 00:47:00 Manage Application Security 00:55:00 Manage Device and Host Security 01:08:00 Manage Mobile Security 00:10:00 A Risk Analysis 00:17:00 Implement Vulnerability Assessment Tools and Techniques 00:05:00 Scan for Vulnerabilities 00:27:00 Mitigation and Deterrent Techniques 00:19:00 Respond to Security Incidents 00:23:00 Recover from a Security Incident 00:10:00 Networking: OSI Layers 00:44:00 LANs and WANs 00:14:00 Network Types 00:07:00 Transmissions 00:36:00 Cables 00:41:00 Fiber Optics 00:17:00 Converters and Connectors 00:27:00 Wireless Security 00:15:00 Authentication.prproj 00:21:00 Wireless Security Threats 00:30:00 TACACS 00:10:00 Keys 00:26:00 RADIUS 00:07:00 VPN Technologies 00:16:00 Tunneling Protocols.prproj 00:05:00 Acceptable Use 01:00:00 Common Problems 00:32:00 Troubleshooting 00:28:00 Network Technician Tools 00:46:00 Physical and Logical Issues 00:19:00 Open or Closed Ports 00:09:00 ARP Issues 00:13:00 Basic IT Literacy: Core Concepts in Healthcare IT 00:06:00 EMR EHR Issues 00:05:00 Regulations, Standards, and Stakeholders 00:14:00 HIPAA Controls and Compliance 00:08:00 Roles and Responsibilities 00:10:00 Manage Communication and Ethics Issues 00:15:00 Legal Best Practices, Requirements, and Documentation 00:09:00 Medical Document Imaging 00:04:00 Sanitation Management 00:03:00 Computing Essentials 00:05:00 Networking 00:33:00 Manage Servers and Software 00:27:00 Hardware Support 00:14:00 Set Up a Workstation 00:08:00 Troubleshoot Basic IT Issues 00:15:00 Troubleshoot Medical IT Issues 00:20:00 Implementation of an EMR EHR System 00:34:00 Change Control 00:08:00 Manage Physical and Logical Security 00:36:00 Implement Security Best Practices and Threat Mitigation Techniques 00:13:00 Manage Remote Access 00:06:00 Manage Wireless Security 00:15:00 Perform Backups and Disaster Recovery 00:16:00 Assignment Assignment - IT Support Technician 00:00:00

Step into the dynamic realm of IT with our 'IT Support Technician: Troubleshooting and Technical Expertise' course. Dive deep into the intricacies of computer hardware, software, and the cloud, ensuring a foundation that is not just firm but future-proof. From networking essentials to the rudiments of cybersecurity, this curriculum embraces the most sought-after skills, placing you at the forefront of technical innovation. And it doesn't stop there. This course emphasises professional growth, equipping you with the prowess to shine brightly in the vast constellation of the IT sector. Amidst an age dominated by technology, the demand for proficient IT support technicians has skyrocketed. With modules tailored to render a comprehensive understanding of both system administration and the nuances of troubleshooting, every learner is instilled with the confidence to tackle real-world technical challenges. Let this be your stepping stone to mastery, and your passport to a prosperous career. Learning Outcomes Acquire a foundational knowledge of computer hardware, software, and system administration. Understand and apply networking fundamentals in varied IT environments. Identify and mitigate potential cybersecurity threats. Develop proficiency in diagnosing and rectifying software and hardware anomalies. Gain insights into storage solutions, with a special emphasis on cloud computing. Why buy this IT Support Technician: Troubleshooting and Technical Expertise? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this IT Support Technician: Troubleshooting and Technical Expertise for? Aspiring IT support technicians eager to enter the tech industry. Current IT professionals wishing to upscale or refresh their technical knowledge. Individuals interested in cybersecurity fundamentals. System administrators looking to enhance their troubleshooting skills. Anyone aiming to gain a comprehensive understanding of storage and cloud solutions. Career path IT Support Technician - Average salary range in the UK: £18,000 - £30,000 System Administrator - Average salary range in the UK: £25,000 - £50,000 Network Engineer - Average salary range in the UK: £30,000 - £60,000 Cybersecurity Analyst - Average salary range in the UK: £30,000 - £55,000 Cloud Solutions Architect - Average salary range in the UK: £60,000 - £90,000 IT Consultant - Average salary range in the UK: £40,000 - £80,000 Prerequisites This IT Support Technician: Troubleshooting and Technical Expertise does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IT Support Technician: Troubleshooting and Technical Expertise was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to IT Support Technician Introduction to IT Support Technician 00:15:00 Module 02: Computer Hardware and Software Computer Hardware and Software 00:10:00 Module 03: Networking Fundamentals Networking Fundamentals 00:16:00 Module 04: System Administration System Administration 00:21:00 Module 05: Cybersecurity Basics Cybersecurity Basics 00:12:00 Module 06: Professional Development and Career Skills Professional Development and Career Skills 00:10:00 Module 07: Troubleshooting Software and Hardware Issues Troubleshooting Software and Hardware Issues 00:14:00 Module 08: Storage and Cloud Computing Storage and Cloud Computing 00:15:00

Overview This Data Center Training Essentials: Power & Electrical course will unlock your full potential and will show you how to excel in a career in Data Center Training Essentials: Power & Electrical. So upskill now and reach your full potential. Everything you need to get started in Data Center Training Essentials: Power & Electrical is available in this course. Learning and progressing are the hallmarks of personal development. This Data Center Training Essentials: Power & Electrical will quickly teach you the must-have skills needed to start in the relevant industry. In This Data Center Training Essentials: Power & Electrical Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Data Center Training Essentials: Power & Electrical skills to help you advance your career. Acquire a comprehensive understanding of various Data Center Training Essentials: Power & Electrical topics and tips from industry experts. Learn in-demand Data Center Training Essentials: Power & Electrical skills that are in high demand among UK employers, which will help you to kickstart your career. This Data Center Training Essentials: Power & Electrical course covers everything you must know to stand against the tough competition in the Data Center Training Essentials: Power & Electrical field.  The future is truly yours to seize with this Data Center Training Essentials: Power & Electrical. Enrol today and complete the course to achieve a Data Center Training Essentials: Power & Electrical certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Data Center Training Essentials: Power & Electrical course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Data Center Training Essentials: Power & Electrical course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Data Center Training Essentials: Power & Electrical course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Data Center Training Essentials: Power & Electrical is suitable for anyone aspiring to start a career in Data Center Training Essentials: Power & Electrical; even if you are new to this and have no prior knowledge on Data Center Training Essentials: Power & Electrical, this course is going to be very easy for you to understand.  And if you are already working in the Data Center Training Essentials: Power & Electrical field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Data Center Training Essentials: Power & Electrical course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Data Center Training Essentials: Power & Electrical course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Data Center Training Essentials: Power & Electrical course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Data Center Training Essentials: Power & Electrical course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Data Center Training Essentials: Power & Electrical Course Promo 00:03:00 Module 01: Introduction to Data Center 01:04:00 Module 02: Data Center: Voltage and Components 01:26:00 Module 03: Data Center: UPS Systems 00:48:00 Module 04: Data Center: Power Distribution Units 00:53:00 Module 05: Data Center: Conductor, Conduits and Breakers 00:55:00

Overview This comprehensive course on IT Asset Department will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This IT Asset Department comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this IT Asset Department. It is available to all students, of all academic backgrounds. Requirements Our IT Asset Department is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 8 lectures • 01:22:00 total length •Module 01: Introduction to the Course: 00:04:00 •Module 02: The Missing Department: 00:15:00 •Module 03: ITAM Team and Activities: 00:15:00 •Module 04: Asset Tracking Tool: 00:16:00 •Module 05: Populating the Database: 00:10:00 •Module 06: Daily Operations and Reports: 00:18:00 •Module 07: Was it a Boring Job?: 00:04:00 •Assignment - IT Asset Department: 00:00:00

Overview This SQL course will unlock your full potential and will show you how to excel in a career in SQL. So upskill now and reach your full potential. Everything you need to get started in SQL is available in this course. Learning and progressing are the hallmarks of personal development. This SQL will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your SQL skills to help you advance your career. Acquire a comprehensive understanding of various SQL topics and tips from industry experts. Learn in-demand SQL skills that are in high demand among UK employers, which will help you to kickstart your career. This SQL course covers everything you must know to stand against the tough competition in the SQL field.  The future is truly yours to seize with this SQL. Enrol today and complete the course to achieve a SQL certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the SQL course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the SQL course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the SQL course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This SQL is suitable for anyone aspiring to start a career in SQL; even if you are new to this and have no prior knowledge on SQL, this course is going to be very easy for you to understand.  And if you are already working in the SQL field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this SQL course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This SQL course has no prerequisite.  You don't need any educational qualification or experience to enrol in the SQL course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online SQL course. Course Curriculum Unit 01: Course and Instructor Introduction Course and Instructor Introduction 00:05:00 Unit 02: Laying out the foundation - Overview & Installation Pre-requisites & Different Editions of SQL Server 00:06:00 Downloading Express Edition & sample database 00:03:00 Installing the downloads & Configuration 00:19:00 The sa Login 00:04:00 Wrap up - what we went over! 00:01:00 Unit 03: Core concepts - Taming the RDBMS beast! What is RDBMS? 00:12:00 Where does SQL Server fit in? 00:02:00 Basic database objects 00:16:00 Different Files that got installed - MDF & LDF 00:03:00 Wrap up - what we went over! 00:01:00 Unit 04: Tool of the trade - SQL Server Management Studio Getting started with SSMS 00:07:00 Getting around Object Explorer 00:05:00 Query Window 00:06:00 Pre-built DB - system database 00:04:00 Wrap up - what we went over! 00:01:00 Unit 05: Simple SELECT Bare Minimum: SELECTING a literal 00:05:00 Retrieving / querying data from a table - using FROM clause 00:06:00 Playing with Column Names 00:03:00 Rearranging columns to your liking 00:01:00 Wrap up - what we went over! 00:01:00 Unit 06: Filtering out unwanted data Narrowing down and ordering result set - WHERE and ORDER clause 00:17:00 Narrowing down result set - BETWEEN / NOT BETWEEN 00:09:00 Narrowing down result set - IN and NOT IN operator 00:05:00 Narrowing down result set - Pattern Matching: LIKE and Wildcards 00:11:00 Wrap up - what we went over! 00:01:00 Unit 07: Expressions and Functions Dealing with nothing: NULL 00:06:00 Working with strings: Concatenation and other string functions 00:15:00 Working with dates: Date Functions 00:07:00 Some System Functions 00:05:00 Wrap up - what we went over! 00:02:00 Unit 08: Getting data out of multiple tables Joining multiple tables - INNER JOIN 00:09:00 Join types - OUTER JOIN - LEFT / RIGHT / FULL 00:08:00 Join types - CROSS JOIN 00:02:00 Holy UNION! 00:03:00 Subqueries 00:04:00 Wrap up - what we went over! 00:02:00 Unit 09: Summarizing and Grouping data DISTINCT and ALL Predicates 00:02:00 Aggregate Functions 00:03:00 GROUP BY clause / HAVING clause 00:04:00 WHERE and ORDER BY in aggregate queries 00:04:00 Wrap up - what we went over! 00:01:00 Unit 10: Bonus Bonus_Section 00:01:00

Overview of Intermediate Python Coding Join our Intermediate Python Coding course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Intermediate Python Coding course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Intermediate Python Coding course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Intermediate Python Coding Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Intermediate Python Coding. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Intermediate Python Coding course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Intermediate Python Coding is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Intermediate Python Coding course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Intermediate Python Coding Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Course Curriculum Section 01: Introduction Course Introduction 00:02:00 Course Curriculum 00:05:00 How to get Pre-requisites 00:02:00 Getting Started on Windows, Linux or Mac 00:01:00 How to ask Great Questions 00:02:00 Section 02: Class Introduction to Class 00:07:00 Create a Class 00:09:00 Calling a Class Object 00:08:00 Class Parameters - Objects 00:05:00 Access Modifiers(theory) 00:10:00 Summary 00:02:00 Section 03: Methods Introduction to methods 00:06:00 Create a method 00:07:00 Method with parameters 00:12:00 Method default parameter 00:06:00 Multiple parameters 00:05:00 Method return keyword 00:04:00 Method Overloading 00:05:00 Summary 00:02:00 Section 04: OOPs Object-Oriented Programming Introduction to OOPs 00:05:00 Classes and Objects 00:08:00 Class Constructors 00:07:00 Assessment Test1 00:01:00 Solution for Assessment Test1 00:03:00 Summary 00:01:00 Section 05: Inheritance and Polymorphism Introduction 00:04:00 Inheritance 00:13:00 Getter and Setter Methods 00:12:00 Polymorphism 00:13:00 Assessment Test2 00:03:00 Solution for Assessment Test2 00:03:00 Summary 00:02:00 Section 06: Encapsulation and Abstraction Introduction 00:03:00 Access Modifiers (public, protected, private) 00:21:00 Encapsulation 00:07:00 Abstraction 00:07:00 Summary 00:02:00 Section 07: Python Games for Intermediate Introduction 00:01:00 Dice Game 00:06:00 Card and Deck Game Playing 00:07:00 Summary 00:01:00 Section 08: Modules and Packages Introduction 00:01:00 PIP command installations 00:12:00 Modules 00:12:00 Naming Module 00:03:00 Built-in Modules 00:03:00 Packages 00:08:00 List Packages 00:03:00 Summary 00:02:00 Section 09: Working Files with Pandas Introduction 00:02:00 Reading CSV files 00:11:00 Writing CSV files 00:04:00 Summary 00:01:00 Section 10: Error and ExceptionHandling Introduction 00:01:00 Errors - Types of Errors 00:08:00 Try - Except Exceptions Handling 00:07:00 Creating User-Defined Message 00:05:00 Try-Except-FinallyBlocks 00:07:00 Summary 00:02:00

Overview This Web Application Penetration Testing and Security course will unlock your full potential and will show you how to excel in a career in Web Application Penetration Testing and Security. So upskill now and reach your full potential. Everything you need to get started in Web Application Penetration Testing and Security is available in this course. Learning and progressing are the hallmarks of personal development. This Web Application Penetration Testing and Security will quickly teach you the must-have skills needed to start in the relevant industry. In This Web Application Penetration Testing and Security Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Web Application Penetration Testing and Security skills to help you advance your career. Acquire a comprehensive understanding of various Web Application Penetration Testing and Security topics and tips from industry experts. Learn in-demand Web Application Penetration Testing and Security skills that are in high demand among UK employers, which will help you to kickstart your career. This Web Application Penetration Testing and Security course covers everything you must know to stand against the tough competition in the Web Application Penetration Testing and Security field.  The future is truly yours to seize with this Web Application Penetration Testing and Security. Enrol today and complete the course to achieve a Web Application Penetration Testing and Security certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Web Application Penetration Testing and Security course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Web Application Penetration Testing and Security course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Web Application Penetration Testing and Security course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Web Application Penetration Testing and Security is suitable for anyone aspiring to start a career in Web Application Penetration Testing and Security; even if you are new to this and have no prior knowledge on Web Application Penetration Testing and Security, this course is going to be very easy for you to understand.  And if you are already working in the Web Application Penetration Testing and Security field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Web Application Penetration Testing and Security course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Web Application Penetration Testing and Security course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Web Application Penetration Testing and Security course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Web Application Penetration Testing and Security course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Unit 01: Introduction About The Course 00:03:00 Unit 02: BE PREPARED Web Attack Simulation Lab 00:12:00 Unit 03: WEB APPLICATION TECHNOLOGIES Web application technologies 101 - PDF 00:00:00 HTTP Protocol Basics 00:11:00 Encoding Schemes 00:13:00 Same Origin Policy - SOP 00:06:00 HTTP Cookies 00:11:00 Cross-origin resource sharing 00:05:00 Web application proxy - Burp suite 00:09:00 Unit 04: INFORMATION GATHERING - MAPPING THE APPLICATIONS Fingerprinting web server 00:05:00 DNS Analysis - Enumerating subdomains 00:04:00 Metasploit for web application attacks 00:12:00 Web technologies analysis in real time 00:03:00 Outdated web application to server takeover 00:08:00 BruteForcing Web applications 00:06:00 Shodan HQ 00:07:00 Harvesting the data 00:05:00 Finding link of target with Maltego CE 00:09:00 Unit 05: CROSS-SITE SCRIPTING ATTACKS - XSS Cross Site Scripting- XSS - PDF 01:08:00 Cross site scripting 00:07:00 Reflected XSS 00:14:00 Persistent XSS 00:11:00 DOM-based XSS 00:10:00 Website defacement through XSS 00:09:00 XML Documents & database 00:14:00 Generating XSS attack payloads 00:13:00 XSS in PHP, ASP & JS Code review 00:13:00 Cookie stealing through XSS 00:12:00 Advanced XSS phishing attacks 00:08:00 Advanced XSS with BeEF attacks 00:10:00 Advanced XSS attacks with Burp suite 00:08:00 Code Review Guide 06:20:00 Unit 06: SQL INJECTION ATTACKS - EXPLOITATIONS SQL Injection attacks - PDF 01:30:00 Introduction to SQL Injection 00:16:00 Dangers of SQL Injection 00:05:00 Hunting for SQL Injection vulnerabilities 00:20:00 In-band SQL Injection attacks 00:27:00 Blind SQL Injection attack in-action 00:10:00 Exploiting SQL injection - SQLMap 00:09:00 Fuzzing for SQL Injection - Burp Intruder 00:14:00 Unit 07: CROSS SITE REQUEST FORGERY - XSRF CSRF or XSRF attack methods 00:12:00 Anti-CSRF Token methods 00:15:00 Anti-CSRF token stealing-NOT easy 00:11:00 Unit 08: AUTHENTICATION & AUTHORIZATION ATTACKS Authentication bypass-hydra 00:11:00 HTTP Verb Tampering 00:09:00 HTTP parameter pollution - HPP 00:06:00 Authentication 00:10:00 Unit 09: CLIENT SIDE SECURITY TESTING Client side control bypass 00:10:00 Unit 10: FILE RELATED VULNERABILITIES LFI & RFI attacks 00:13:00 Unrestricted file upload - content type 00:06:00 Unrestricted File Upload - Extension Type 00:06:00 Remote code execution using Shell Uploads 00:09:00 Unit 11: XML EXTERNAL ENTITY ATTACKS - XXE XML Documents & database 00:14:00 XXE attacks in action 00:14:00